Stair Steps 2 Learning
13303 WINDFERN RD, Houston, TX 77064 · Harris County
Program
- Type
- Licensed center
- Licensed capacity
- 130
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:30 PM
- Director / administrator
- Shishonda Jackson
- Phone
- (281) 469-0485
- Regulated since
- Jan 27, 2012
- HHSC IDs
- Operation 933969 · number 1369187
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 9 | 2 | Cleanliness & sanitation (1), Supervision & ratios (2), Staff background & training (4), Other (2) |
| 2025 | 18 | 7 | Illness & medication (1), Supervision & ratios (7), Safety & premises (4), Food & allergies (1), Staff background & training (3), Records & paperwork (1), Other (1) |
| 2024 | 6 | 0 | Safety & premises (2), Staff background & training (2), Records & paperwork (1), Other (1) |
| 2023 | 14 | 3 | Cleanliness & sanitation (1), Safety & premises (10), Records & paperwork (1), Other (2) |
| 2022 | 6 | 0 | Supervision & ratios (1), Safety & premises (2), Staff background & training (3) |
| 2021 | 2 | 0 | Illness & medication (1), Records & paperwork (1) |
Enforcement actions
- Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
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Sep 14, 2026 Inspection
No violations cited on this visit.
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Jul 31, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 20, 2026 Inspection · Deficiencies cited
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Staff background & training
Background check validation has not been completed since January 2026.
HHSC 745.651(2)(A) — Background Check Validation - Every 3 months each operation, other than a licensed, registered, or listed home, must validate current list
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-05-20.
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Staff background & training
During the inspection a caregiver supervising infants was found to not have current CPR training as required.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2026-06-01. Correction verified 2026-06-01.
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Staff background & training
Director and caregiver responsible for transportation was found to not have current transportation training.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2026-05-26. Correction verified 2026-05-21.
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Staff background & training
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May 15, 2026 Inspection · Deficiencies cited
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Supervision & ratios Serious
The director has failed to ensure the operation is operating in compliance with minimum standards.
HHSC 746.1003(1) — Director Responsibilities - Operate in Compliance
HHSC risk weight: High. Corrected 2026-05-15. Correction verified 2026-05-20.
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Supervision & ratios Serious
During the inspection I observed an 11 year old alone in a classroom without a caregiver.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-05-15. Correction verified 2026-05-20.
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Other
During the inspection I observed two children ages 13 months and 15 months in the main room watching television. This was corrected when the caregivers took the children to their classsrooms and turned off the television.
HHSC 746.2207(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-05-15.
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Cleanliness & sanitation
During the inspection I observed peeled paint and exposed sheet rock from missing boarder along the walls of the building.
HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean
HHSC risk weight: Medium High. Corrected 2026-05-26. Correction verified 2026-06-01.
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Other
During the inspection I observed two infants ages 13 and 15 months in the main room with children as old as 6 years old.
HHSC 746.4203 — Space Requirements - Under 18 Months of Age Separate from Older Children
HHSC risk weight: Medium High. Corrected 2026-05-15. Correction verified 2026-05-20.
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Staff background & training
The operation was unable to provide 2 personnel files requested during the inspection.
HHSC 746.801(3) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2026-05-26. Correction verified 2026-05-20.
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Supervision & ratios Serious
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Oct 3, 2025 Inspection · Deficiencies cited
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Safety & premises
During the inspection I observed a iron fence that was missing a picket
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2025-10-17. Correction verified 2025-10-23.
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Supervision & ratios
The operation does not have 6 inches of use zone space for stationary equipment on the playground.
HHSC 746.4803 — Measurement of Use Zone for Stationary Equipment
HHSC risk weight: Medium. Corrected 2025-10-17. Correction verified 2025-10-23.
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Supervision & ratios
The operation has failed to maintain adquate loose-fill surfacing on equipmnet 5ft or less.
HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
HHSC risk weight: Medium High. Corrected 2025-10-17. Correction verified 2025-10-27.
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Supervision & ratios Serious
The operation was found to not have a current fire inspection as required.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2025-10-17. Correction verified 2025-10-15.
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Safety & premises
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Sep 18, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
During the inspection I observed a person without an eligible background check providing direct care to 6 infants between the ages of 6 months and 17 months.
HHSC 745.621(a)(2) — AP Initial background checks submitted - At the time you hire someone
HHSC risk weight: High. Corrected 2025-09-18. Correction verified 2025-09-19.
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Staff background & training
During review of personnel 2 caregivers were found to have not retrieved 24 hours of annual training as required.
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2025-10-02. Correction verified 2025-10-03.
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Staff background & training
During review of personnel the director was found to not obtained 30 hours of annual training as required.
HHSC 746.1311(a) — Director Annual Training 30 Hours Required
HHSC risk weight: Medium. Corrected 2025-10-02. Correction verified 2025-10-03.
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Supervision & ratios
During the inspection I observed 1 caregiver caring for 6 infants ages 6,6,11,16,16 and 17 months ratio of 1:4. The caregiver was over ratio by 2.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2025-09-18. Correction verified 2025-10-03.
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Safety & premises Serious
During the inspection I observed a 6 month old asleep in a crib with a blanket.
HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected 2025-09-18. Correction verified 2025-10-03.
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Food & allergies Serious
During the walkthrough of the infant room I observed an infant in a swing with a bottle propped with a blanket.
HHSC 746.2419(3) — Requirements for Feeding Infants - Never Prop Bottles
HHSC risk weight: High. Corrected 2025-09-18. Correction verified 2025-10-03.
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Other Serious
During the walkthrough I observed an infant asleep in a restrictive device.
HHSC 746.2426(a)(1) — Infant May Not Sleep in a Restrictive Device
HHSC risk weight: High. Corrected 2025-09-18. Correction verified 2025-10-03.
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Supervision & ratios
The operation does not have 6 inches of use zone space for stationary equipment on the playground.
HHSC 746.4803 — Measurement of Use Zone for Stationary Equipment
HHSC risk weight: Medium. Corrected 2025-10-16. Correction verified 2025-10-03.
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Supervision & ratios
The operation has failed to maintain adquate loose-fill surfacing on equipmnet 5ft or less.
HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
HHSC risk weight: Medium High. Corrected 2025-10-16. Correction verified 2025-10-03.
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Supervision & ratios Serious
The operation was found to not have a current fire inspection as required.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2025-10-02. Correction verified 2025-10-03.
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Records & paperwork
During review of children's records 4 out of 10 records evaluated did not include a health statement.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2025-10-02. Correction verified 2025-10-03.
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Illness & medication
During review of record keeping 3 out of 10 files evaluated did not have current immunizations.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2025-09-25. Correction verified 2025-10-03.
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Safety & premises Serious
During the inspection 1 out of 10 records did not have emergency medical authorizartion.
HHSC 746.605(11) — Required Admission Information - Emergency Medical Authorization
HHSC risk weight: High. Corrected 2025-09-22. Correction verified 2025-10-03.
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Safety & premises
During review of record keeping 2 out of 10 files evalluated did not have all required information. Missing the address for the emergency contact provided.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2025-09-25. Correction verified 2025-10-03.
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Staff background & training Serious
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Sep 18, 2024 Inspection · Deficiencies cited
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Staff background & training
During review of records for the infant teacher it was determined that the caregiver did not have current training in Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS) and Understanding early childhood brain developmen
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2024-09-23. Correction verified 2024-09-26.
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Staff background & training
During review of files the director and caregiver who provides transportation did not have current transporation training.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2024-09-23. Correction verified 2024-09-26.
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Other
During the inspection I observed two infants in the main room with the television on. This was corrected when the caregiver turned off the tv.
HHSC 746.2207(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-09-18.
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Safety & premises
During the inspection I observed 2 infants ages 12 months and 13 months in highchairs without the safety straps fastened as required. This was corrected when the caregiver fastened the straps.
HHSC 746.2407 — Infant Care Area Furnishings and Equipment -Use of Safety Straps
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-09-18.
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Safety & premises
During inspection of the outdoor play area the exit door to the playground was found to not close easily. Door latch was found to be grinding when attempting to pull closed.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2024-10-02. Correction verified 2024-10-31.
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Staff background & training
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Jul 31, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 19, 2024 Assessment · Deficiencies cited
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Records & paperwork
A review of the Employees Who Left Employment in 2023 data from January 17, 2024, revealed that the center had not reported the number of employees who left employment in 2023 by January 15, 2024, as required.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2024-01-22. Correction verified 2024-01-22.
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Records & paperwork
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Dec 12, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 17, 2023 Inspection · Deficiencies cited
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Safety & premises
Playground loose fill is less than an inch ruler.
HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
HHSC risk weight: Medium High. Corrected 2023-12-01. Correction verified 2023-12-12.
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Safety & premises
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Oct 19, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 10, 2023 Inspection · Deficiencies cited
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Safety & premises
There is no surfacing under the play equipment with a containing slide.
HHSC 746.4901(a) — Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing
HHSC risk weight: Medium High. Corrected 2023-11-10. Correction verified 2023-11-17.
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Safety & premises
Fire inspection is not up to date.
HHSC 746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal
HHSC risk weight: Medium High. Corrected 2023-11-10. Correction verified 2023-11-17.
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Safety & premises
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Sep 25, 2023 Inspection · Deficiencies cited
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Other
An infant feeding instruction was not provided during inspection. Correction: Parent of the infant filled out the feeding instruction during pick up time.
HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
HHSC risk weight: Medium. Corrected 2023-09-25. Correction verified 2023-10-10.
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Safety & premises
There were tree branches on the playground and accessible to the children.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2023-09-25. Correction verified 2023-10-10.
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Cleanliness & sanitation Serious
During the walk-through, there was a lysol spray and disinfection wipes accessible to the children in the restroom and in the toddler s room.
HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
HHSC risk weight: High. Corrected 2023-09-25. Correction verified 2023-10-10.
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Other
Fan were in use and accessible to children in the school-age room Correction: Caregiver removed the fan away from the children.
HHSC 746.3701(3) — Safety - Air Conditioners, Fans, Heaters Safeguarded
HHSC risk weight: Medium High. Corrected 2023-09-25. Correction verified 2023-10-10.
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Safety & premises
The use zone for the play structure were not six feet from the other equipment and the slide exit
HHSC 746.4805(a) — Measurement of Use Zone for Slides - in Front of Access and on Sides
HHSC risk weight: Medium High. Corrected 2023-10-09. Correction verified 2023-10-10.
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Safety & premises
The use zone for the rocking equipment was less than 6 ft apart from the other play equipment.
HHSC 746.4813(a) — Measurement of Use Zone for Rotating and Rocking Equipment (Sitting)
HHSC risk weight: Medium High. Corrected 2023-10-09. Correction verified 2023-10-10.
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Safety & premises
There is no surfacing under the play equipment with a containing slide.
HHSC 746.4901(a) — Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing
HHSC risk weight: Medium High. Corrected 2023-10-09. Correction verified 2023-10-10.
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Safety & premises
Fire inspection is not up to date.
HHSC 746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal
HHSC risk weight: Medium High. Corrected 2023-10-09. Correction verified 2023-10-10.
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Safety & premises Serious
The two vans use to transport the children is missing a first aid kit.
HHSC 746.5617(a)(6) — Required Equipment in Vehicles - First-aid Kit
HHSC risk weight: High. Corrected 2023-10-09. Correction verified 2023-10-10.
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Safety & premises Serious
The two vans use to transport the children does not have a child safety alarm.
HHSC 746.5625(a) — Electronic Child Safety Alarm - is equipped in each vehicle
HHSC risk weight: High. Corrected 2023-10-09. Correction verified 2023-10-19.
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Records & paperwork
Playground maintenance checklists was not provided during inspection.
HHSC 746.801(8) — Required Records Maintained and Made Available - Playground Maintenance Records
HHSC risk weight: Medium. Corrected 2023-10-09. Correction verified 2023-10-10.
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Other
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Oct 25, 2022 Assessment · Deficiencies cited
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Staff background & training
The annual transportation safety training has not been received for the director.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2022-11-01. Correction verified 2022-10-25.
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Staff background & training
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Oct 11, 2022 Inspection · Deficiencies cited
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Staff background & training
All staff members including the director have first aid/cpr that is expired and requires renewal.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2022-10-25. Correction verified 2022-10-25.
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Staff background & training
Staff, which included the director, did not have current transportation safety training.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2022-10-24. Correction verified 2022-10-25.
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Supervision & ratios
The operation did not provide proof of liability insurance coverage to Licensing in their provider portal by the anniversary date of the issuance of their permit.
HHSC 746.203(2) — Liability Insurance Requirements - Provide Proof of Coverage Annually by Anniversary Date of Issuance
HHSC risk weight: Medium. Corrected 2022-10-13. Correction verified 2022-10-13.
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Safety & premises
On the playground it was observed there were two fences that have areas that need fixed. Also one piece of play euipment on the playground has a yellow steering wheel that has cracked holes in it.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2022-10-25. Correction verified 2022-10-25.
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Safety & premises
Documentation was not available for emergency practices and playground maintenance. The director certificate was also not on site.
HHSC 746.801(10) — Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
HHSC risk weight: Medium. Corrected 2022-10-17. Correction verified 2022-10-16.
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Staff background & training
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Oct 14, 2021 Inspection · Deficiencies cited
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Illness & medication
Ten children's files were reviewed. Six of the files did not have the address for the emergency contact listed. Two of the files did not have acknowledgment of receiving the operational policies. One of the files did not have a copy of the immunization record. One file did not have the health statement or the parent statement that the child has been seen by the doctor in the last 12 months and is healthy enough to be in school. One of the files did not have the home address listed. One of the files did not have the health care information. Two of the files did not have an admission date. Three of files have not been updated in over one year.
HHSC 746.603(a) — Children's Records Maintained
HHSC risk weight: Medium. Corrected 2021-10-22. Correction verified 2021-10-29.
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Records & paperwork
Five employee files were reviewed. Five of the files did not have a copy of the high diploma or it's equivalence. One of the files did not a copy of a photo id. Five of the files did not have updated CPR and first aid cards.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2021-10-22. Correction verified 2021-10-29.
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Illness & medication
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.