Where Kidz Connect Academy INC

6539 TREETOP LN, Dallas, TX 75241 · Dallas County

40cited violations

14serious

44inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 136
Ages: Toddler, Pre-Kindergarten, School
Hours: 07:30 AM-05:30 PM
Director / administrator: Thressa Cleveland
Phone: (877) 824-5439
Regulated since: Dec 12, 2019
HHSC IDs: Operation 1339986 · number 1697662
Official record: HHSC Child Care Search

Year by year

Year	Violations	Serious	Main categories
2026	2	2	Staff background & training (2)
2025	10	6	Cleanliness & sanitation (2), Supervision & ratios (2), Discipline & child guidance (2), Other (4)
2024	20	6	Supervision & ratios (4), Safety & premises (6), Records & paperwork (4), Other (6)
2023	6	0	Safety & premises (4), Other (2)
2022	2	0	Illness & medication (2)

Inspections, investigations & assessments

Sep 15, 2026 Assessment

No violations cited on this visit.

HHSC inspection history
Sep 15, 2026 Assessment

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 4, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 4, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 7, 2026 Inspection · Deficiencies cited
- Staff background & training Serious
  There were 5 individuals present at the operation who had not submitted a background check request or received eligible.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected 2026-08-28. Correction verified 2026-09-04.
HHSC inspection history · no longer published by HHSC; kept here
Aug 7, 2026 Inspection · Deficiencies cited
- Staff background & training Serious
  There were 5 individuals present at the operation who had not submitted a background check request or received eligible.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected 2026-08-28. Correction verified 2026-09-04.
HHSC inspection history
Jul 17, 2026 Inspection

No violations cited on this visit.

HHSC inspection history
Jul 17, 2026 Inspection

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jun 3, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 3, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 27, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 27, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 24, 2025 Inspection · Deficiencies cited
- Cleanliness & sanitation
  Water was not served with snack. This was corrected with brought to attention, water was served to children.
  
  HHSC 746.3301(f)(2) — Nutrition and Food Service - Water served safe and sanitary
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-07-24.
HHSC inspection history · no longer published by HHSC; kept here
Jul 24, 2025 Inspection · Deficiencies cited
- Cleanliness & sanitation
  Water was not served with snack. This was corrected with brought to attention, water was served to children.
  
  HHSC 746.3301(f)(2) — Nutrition and Food Service - Water served safe and sanitary
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-07-24.
HHSC inspection history
Jul 11, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 11, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jun 26, 2025 Inspection · Deficiencies cited
- Supervision & ratios Serious
  A child 20 months old was observed in a classroom without a caregiver. Three classrooms where observed in use with two caregivers in the building.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2025-06-26. Correction verified 2025-07-11.
- Other
  3 children under the age of two were observed watching TV in a classroom. 1 child 20 months old was observed watch TV in an additional classroom.
  
  HHSC 746.2207(a) — Screen Time Activities - Not Used for Under Two
  
  HHSC risk weight: Medium. Corrected 2025-06-27. Correction verified 2025-07-11.
HHSC inspection history
Jun 26, 2025 Inspection · Deficiencies cited
- Supervision & ratios Serious
  A child 20 months old was observed in a classroom without a caregiver. Three classrooms where observed in use with two caregivers in the building.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2025-06-26. Correction verified 2025-07-11.
- Other
  3 children under the age of two were observed watching TV in a classroom. 1 child 20 months old was observed watch TV in an additional classroom.
  
  HHSC 746.2207(a) — Screen Time Activities - Not Used for Under Two
  
  HHSC risk weight: Medium. Corrected 2025-06-27. Correction verified 2025-07-11.
HHSC inspection history · no longer published by HHSC; kept here
Jun 17, 2025 Report · Deficiencies cited
- Discipline & child guidance Serious
  The caregiver admitted to threatening the children with corporal punishment.
  
  HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
  
  HHSC risk weight: High. Corrected 2025-07-09. Correction verified 2025-07-11.
- Other Serious
  Interviews conclude that caregivers yell at children.
  
  HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
  
  HHSC risk weight: High. Corrected 2025-07-09. Correction verified 2025-07-11.
HHSC inspection history · no longer published by HHSC; kept here
Jun 17, 2025 Report · Deficiencies cited
- Discipline & child guidance Serious
  The caregiver admitted to threatening the children with corporal punishment.
  
  HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
  
  HHSC risk weight: High. Corrected 2025-07-09. Correction verified 2025-07-11.
- Other Serious
  Interviews conclude that caregivers yell at children.
  
  HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
  
  HHSC risk weight: High. Corrected 2025-07-09. Correction verified 2025-07-11.
HHSC inspection history
Oct 3, 2024 Inspection · Deficiencies cited
- Supervision & ratios Serious
  Current complete operational policies were not available for review during the inspection.
  
  HHSC 746.201(1) — Policies Comply with Rules
  
  HHSC risk weight: High. Corrected 2024-10-17. Correction verified 2024-10-07.
- Safety & premises
  Emergency evacuation and relocation diagram was not posted during the inspection.
  
  HHSC 746.401(4) — Posting Requirements - Emergency and evacuation relocation diagram
  
  HHSC risk weight: Medium High. Corrected 2024-10-10. Correction verified 2024-10-15.
- Other
  Each group's current activity plan was not posted during the inspection.
  
  HHSC 746.401(5) — Posting Requirements - Activity Plans for each group of children in the child care center
  
  HHSC risk weight: Medium. Corrected 2024-10-10. Correction verified 2024-10-15.
HHSC inspection history
Oct 3, 2024 Inspection · Deficiencies cited
- Supervision & ratios Serious
  Current complete operational policies were not available for review during the inspection.
  
  HHSC 746.201(1) — Policies Comply with Rules
  
  HHSC risk weight: High. Corrected 2024-10-17. Correction verified 2024-10-07.
- Safety & premises
  Emergency evacuation and relocation diagram was not posted during the inspection.
  
  HHSC 746.401(4) — Posting Requirements - Emergency and evacuation relocation diagram
  
  HHSC risk weight: Medium High. Corrected 2024-10-10. Correction verified 2024-10-15.
- Other
  Each group's current activity plan was not posted during the inspection.
  
  HHSC 746.401(5) — Posting Requirements - Activity Plans for each group of children in the child care center
  
  HHSC risk weight: Medium. Corrected 2024-10-10. Correction verified 2024-10-15.
HHSC inspection history · no longer published by HHSC; kept here
Sep 19, 2024 Inspection · Deficiencies cited
- Supervision & ratios Serious
  Current complete operational policies were not available for review during the inspection.
  
  HHSC 746.201(1) — Policies Comply with Rules
  
  HHSC risk weight: High. Corrected 2024-10-03. Correction verified 2024-10-03.
- Safety & premises
  Emergency evacuation and relocation diagram was not posted during the inspection.
  
  HHSC 746.401(4) — Posting Requirements - Emergency and evacuation relocation diagram
  
  HHSC risk weight: Medium High. Corrected 2024-09-26. Correction verified 2024-10-03.
- Other
  Each group's current activity plan was not posted during the inspection.
  
  HHSC 746.401(5) — Posting Requirements - Activity Plans for each group of children in the child care center
  
  HHSC risk weight: Medium. Corrected 2024-09-26. Correction verified 2024-10-03.
- Safety & premises Serious
  The last dated fire inspection documentation on file was March 23, 2023. Fire inspection expired March 23, 2024.
  
  HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
  
  HHSC risk weight: High. Corrected 2024-10-03. Correction verified 2024-10-03.
- Other
  The last documented gas leak test was August 13, 2021. The inspection expired August 13, 2023.
  
  HHSC 746.5401 — Requirement of Gas Leak Inspection
  
  HHSC risk weight: Medium High. Corrected 2024-09-26. Correction verified 2024-09-23.
- Records & paperwork
  Complete admission forms for children enrolled was not available for review during the inspection.
  
  HHSC 746.603(a)(2) — Children's Records - Admission Information
  
  HHSC risk weight: Medium. Corrected 2024-10-03. Correction verified 2024-10-03.
- Records & paperwork
  Complete personnel policies were not available for review during the inspection.
  
  HHSC 746.901 — Required Personnel Records
  
  HHSC risk weight: Medium. Corrected 2024-10-03. Correction verified 2024-10-03.
HHSC inspection history
Sep 19, 2024 Inspection · Deficiencies cited
- Supervision & ratios Serious
  Current complete operational policies were not available for review during the inspection.
  
  HHSC 746.201(1) — Policies Comply with Rules
  
  HHSC risk weight: High. Corrected 2024-10-03. Correction verified 2024-10-03.
- Safety & premises
  Emergency evacuation and relocation diagram was not posted during the inspection.
  
  HHSC 746.401(4) — Posting Requirements - Emergency and evacuation relocation diagram
  
  HHSC risk weight: Medium High. Corrected 2024-09-26. Correction verified 2024-10-03.
- Other
  Each group's current activity plan was not posted during the inspection.
  
  HHSC 746.401(5) — Posting Requirements - Activity Plans for each group of children in the child care center
  
  HHSC risk weight: Medium. Corrected 2024-09-26. Correction verified 2024-10-03.
- Safety & premises Serious
  The last dated fire inspection documentation on file was March 23, 2023. Fire inspection expired March 23, 2024.
  
  HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
  
  HHSC risk weight: High. Corrected 2024-10-03. Correction verified 2024-10-03.
- Other
  The last documented gas leak test was August 13, 2021. The inspection expired August 13, 2023.
  
  HHSC 746.5401 — Requirement of Gas Leak Inspection
  
  HHSC risk weight: Medium High. Corrected 2024-09-26. Correction verified 2024-09-23.
- Records & paperwork
  Complete admission forms for children enrolled was not available for review during the inspection.
  
  HHSC 746.603(a)(2) — Children's Records - Admission Information
  
  HHSC risk weight: Medium. Corrected 2024-10-03. Correction verified 2024-10-03.
- Records & paperwork
  Complete personnel policies were not available for review during the inspection.
  
  HHSC 746.901 — Required Personnel Records
  
  HHSC risk weight: Medium. Corrected 2024-10-03. Correction verified 2024-10-03.
HHSC inspection history · no longer published by HHSC; kept here
Aug 6, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 6, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 20, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 20, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Dec 6, 2023 Inspection · Deficiencies cited
- Other
  Children were observed sitting in a table seat without being strapped in.
  
  HHSC 746.4501(b) — Chairs - Safety Straps Used if Required by Manufacturer
  
  HHSC risk weight: Medium. Corrected 2023-12-06. Correction verified 2023-12-19.
- Safety & premises
  During the inspection there was not any loose fill or sarfacing material under a piece of standing rotating equipment.
  
  HHSC 746.4901(a) — Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing
  
  HHSC risk weight: Medium High. Corrected 2023-12-13. Correction verified 2023-12-19.
HHSC inspection history · no longer published by HHSC; kept here
Dec 6, 2023 Inspection · Deficiencies cited
- Other
  Children were observed sitting in a table seat without being strapped in.
  
  HHSC 746.4501(b) — Chairs - Safety Straps Used if Required by Manufacturer
  
  HHSC risk weight: Medium. Corrected 2023-12-06. Correction verified 2023-12-19.
- Safety & premises
  During the inspection there was not any loose fill or sarfacing material under a piece of standing rotating equipment.
  
  HHSC 746.4901(a) — Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing
  
  HHSC risk weight: Medium High. Corrected 2023-12-13. Correction verified 2023-12-19.
HHSC inspection history
Nov 6, 2023 Inspection · Deficiencies cited
- Safety & premises
  During the inspection there was not any loose fill or sarfacing material under a piece of standing rotating equipment.
  
  HHSC 746.4901(a) — Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing
  
  HHSC risk weight: Medium High. Corrected 2023-11-27. Correction verified 2023-12-06.
HHSC inspection history · no longer published by HHSC; kept here
Nov 6, 2023 Inspection · Deficiencies cited
- Safety & premises
  During the inspection there was not any loose fill or sarfacing material under a piece of standing rotating equipment.
  
  HHSC 746.4901(a) — Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing
  
  HHSC risk weight: Medium High. Corrected 2023-11-27. Correction verified 2023-12-06.
HHSC inspection history
Mar 23, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Mar 23, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 20, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Dec 20, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 29, 2022 Inspection · Deficiencies cited
- Illness & medication
  Immmunizations were not maintained.
  
  HHSC 746.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2022-10-13. Correction verified 2022-09-30.
HHSC inspection history
Sep 29, 2022 Inspection · Deficiencies cited
- Illness & medication
  Immmunizations were not maintained.
  
  HHSC 746.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2022-10-13. Correction verified 2022-09-30.
HHSC inspection history · no longer published by HHSC; kept here
Feb 11, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 11, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 21, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 21, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 12, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 12, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Where Kidz Connect Academy Inc, 6539 TREETOP LN, Dallas, TX 75241-6613 (operation ID 1339986, operation number 1697662), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.

Program

Violations by category

Year by year

Inspections, investigations & assessments

Get the full file