Primrose School Of Garden Oaks
919 JUDIWAY ST, Houston, TX 77018 · Harris County
Program
- Type
- Licensed center
- Licensed capacity
- 278
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Britney Holley
- Phone
- (713) 290-0955
- Regulated since
- Apr 6, 2021
- HHSC IDs
- Operation 1364644 · number 1713506
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 2 | 2 | Supervision & ratios (2) |
| 2024 | 18 | 4 | Illness & medication (2), Supervision & ratios (8), Safety & premises (4), Food & allergies (2), Staff background & training (2) |
| 2023 | 12 | 4 | Supervision & ratios (6), Staff background & training (4), Records & paperwork (2) |
| 2022 | 12 | 6 | Cleanliness & sanitation (2), Supervision & ratios (4), Safety & premises (2), Other (4) |
| 2021 | 4 | 4 | Supervision & ratios (2), Other (2) |
Inspections, investigations & assessments
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Sep 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 29, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jun 29, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 7, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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May 7, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 21, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 21, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 19, 2025 Report · Deficiencies cited
-
Supervision & ratios Serious
A child was left unattended in the classroom.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-05-01. Correction verified 2025-05-08.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios Serious
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Mar 19, 2025 Report · Deficiencies cited
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Supervision & ratios Serious
A child was left unattended in the classroom.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-05-01. Correction verified 2025-05-08.
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Supervision & ratios Serious
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Feb 14, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 14, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Nov 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 27, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 27, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 26, 2024 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
It was revealed that a caregiver left a child inside the classroom unsupervised.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-10-25. Correction verified 2024-11-05.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios Serious
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Sep 26, 2024 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
It was revealed that a caregiver left a child inside the classroom unsupervised.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-10-25. Correction verified 2024-11-05.
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Supervision & ratios Serious
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Jun 26, 2024 Inspection · Deficiencies cited
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Supervision & ratios
The operation does not have the most recent investigation or inspection report posted. The last investigation letter that is posted is from April 25, 2024. The last investigation letter that was sent to the operation was done on June 20, 2024.
HHSC 746.401(2) — Posting Requirements - Letter or form from the most recent Licensing Inspection or Investigation
HHSC risk weight: Medium. Corrected 2024-06-27. Correction verified 2024-06-27.
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Supervision & ratios
The operation does not have the updated licensing local number posted.
HHSC 746.405(4) — Required posting of Emergency Telephone numbers- Local Licensing Office Phone Number
HHSC risk weight: Medium. Corrected 2024-06-27. Correction verified 2024-06-27.
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Supervision & ratios
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Jun 26, 2024 Inspection · Deficiencies cited
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Supervision & ratios
The operation does not have the most recent investigation or inspection report posted. The last investigation letter that is posted is from April 25, 2024. The last investigation letter that was sent to the operation was done on June 20, 2024.
HHSC 746.401(2) — Posting Requirements - Letter or form from the most recent Licensing Inspection or Investigation
HHSC risk weight: Medium. Corrected 2024-06-27. Correction verified 2024-06-27.
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Supervision & ratios
The operation does not have the updated licensing local number posted.
HHSC 746.405(4) — Required posting of Emergency Telephone numbers- Local Licensing Office Phone Number
HHSC risk weight: Medium. Corrected 2024-06-27. Correction verified 2024-06-27.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
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May 6, 2024 Inspection · Deficiencies cited
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Safety & premises
On the infant/toddler playground they is only one exit, the fence area needs another exit.
HHSC 746.4307 — Fenced Outdoor Activity Space -Exits Required
HHSC risk weight: Medium. Corrected 2024-05-31. Correction verified 2024-05-16.
HHSC inspection history · no longer published by HHSC; kept here
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Safety & premises
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May 6, 2024 Inspection · Deficiencies cited
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Safety & premises
On the infant/toddler playground they is only one exit, the fence area needs another exit.
HHSC 746.4307 — Fenced Outdoor Activity Space -Exits Required
HHSC risk weight: Medium. Corrected 2024-05-31. Correction verified 2024-05-16.
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Safety & premises
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Apr 22, 2024 Report · Deficiencies cited
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Food & allergies
The main caregiver in the classroom fail to communicate to the caregiver coming to take over the class that a child in the classroom had a food allergy and would not be able to eat the evening snack that is serviced.
HHSC 746.1203(10) — Responsibilities of Caregivers - Share Information with Incoming Caregivers
HHSC risk weight: Medium High. Corrected 2024-06-20. Correction verified 2024-06-26.
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Supervision & ratios Serious
The operation failed to notify licensing when a child was placed at risked when given a food on his allergy plan.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-06-20. Correction verified 2024-06-26.
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Safety & premises
The caregiver failed to follow the child food allergy emergency plan when he was feed a cracker that had wheat in it.
HHSC 746.3301(i) — Nutrition and Food Service - Must not serve identified foods to allergic child
HHSC risk weight: Medium High. Corrected 2024-05-17. Correction verified 2024-05-13.
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Food & allergies
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Apr 22, 2024 Report · Deficiencies cited
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Food & allergies
The main caregiver in the classroom fail to communicate to the caregiver coming to take over the class that a child in the classroom had a food allergy and would not be able to eat the evening snack that is serviced.
HHSC 746.1203(10) — Responsibilities of Caregivers - Share Information with Incoming Caregivers
HHSC risk weight: Medium High. Corrected 2024-06-20. Correction verified 2024-06-26.
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Supervision & ratios Serious
The operation failed to notify licensing when a child was placed at risked when given a food on his allergy plan.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-06-20. Correction verified 2024-06-26.
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Safety & premises
The caregiver failed to follow the child food allergy emergency plan when he was feed a cracker that had wheat in it.
HHSC 746.3301(i) — Nutrition and Food Service - Must not serve identified foods to allergic child
HHSC risk weight: Medium High. Corrected 2024-05-17. Correction verified 2024-05-13.
HHSC inspection history · no longer published by HHSC; kept here
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Food & allergies
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Mar 20, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 20, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 1, 2024 Report · Deficiencies cited
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Staff background & training
The directors first aid card did not have the trainer's name on the card.
HHSC 746.1329(b)(4) — Documentation of Training Requirements - Trainer's Name
HHSC risk weight: Low. Corrected 2024-05-03. Correction verified 2024-04-26.
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Illness & medication
The incident report is missing required information, parent notification date, time and parents signature.
HHSC 746.603(a)(7) — Children's Records - Incident/Illness Form
HHSC risk weight: Medium. Corrected 2024-05-03. Correction verified 2024-04-26.
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Staff background & training
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Mar 1, 2024 Report · Deficiencies cited
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Staff background & training
The directors first aid card did not have the trainer's name on the card.
HHSC 746.1329(b)(4) — Documentation of Training Requirements - Trainer's Name
HHSC risk weight: Low. Corrected 2024-05-03. Correction verified 2024-04-26.
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Illness & medication
The incident report is missing required information, parent notification date, time and parents signature.
HHSC 746.603(a)(7) — Children's Records - Incident/Illness Form
HHSC risk weight: Medium. Corrected 2024-05-03. Correction verified 2024-04-26.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training
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Nov 10, 2023 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
The caregivers were unaware of how the child fell off the slide, the child had to communicate with the caregivers on what happened to him.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-12-18. Correction verified 2023-12-22.
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Supervision & ratios Serious
The operation did not render first aid to the child, it took approximately an hour for the child to get ice and for the operation to notice the bump on his arm and the child favoring his arm due to the pain he had.
HHSC 746.3607(2) — Critical Injury - Give First Aid or CPR
HHSC risk weight: High. Corrected 2024-01-05. Correction verified 2023-12-21.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios Serious
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Nov 10, 2023 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
The caregivers were unaware of how the child fell off the slide, the child had to communicate with the caregivers on what happened to him.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-12-18. Correction verified 2023-12-22.
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Supervision & ratios Serious
The operation did not render first aid to the child, it took approximately an hour for the child to get ice and for the operation to notice the bump on his arm and the child favoring his arm due to the pain he had.
HHSC 746.3607(2) — Critical Injury - Give First Aid or CPR
HHSC risk weight: High. Corrected 2024-01-05. Correction verified 2023-12-21.
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Supervision & ratios Serious
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Apr 4, 2023 Inspection · Deficiencies cited
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Staff background & training
One caregiver had online CPR.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2023-04-14. Correction verified 2023-04-12.
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Staff background & training
The caregiver had expired transportation training that expired on 9/21/2021. Corrected: When the caregiver completed the two hours of transportation training.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-04-04.
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Supervision & ratios
The operation did not have procedures on how parents could review a copy of the most recent Licensing inspection report and how the parent may access the minimum standards online. The operation does not have how they could contact the local licensing office.
HHSC 746.501(a)(22) — Written Operational Policies Procedures for Parent Review Licensing Reports & How to Access Rules
HHSC risk weight: Medium. Corrected 2023-04-14. Correction verified 2023-04-14.
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Records & paperwork
One child did not have a health care statement. Corrected: When the parents emailed the health statement.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-04-04.
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Staff background & training
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Apr 4, 2023 Inspection · Deficiencies cited
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Staff background & training
One caregiver had online CPR.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2023-04-14. Correction verified 2023-04-12.
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Staff background & training
The caregiver had expired transportation training that expired on 9/21/2021. Corrected: When the caregiver completed the two hours of transportation training.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-04-04.
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Supervision & ratios
The operation did not have procedures on how parents could review a copy of the most recent Licensing inspection report and how the parent may access the minimum standards online. The operation does not have how they could contact the local licensing office.
HHSC 746.501(a)(22) — Written Operational Policies Procedures for Parent Review Licensing Reports & How to Access Rules
HHSC risk weight: Medium. Corrected 2023-04-14. Correction verified 2023-04-14.
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Records & paperwork
One child did not have a health care statement. Corrected: When the parents emailed the health statement.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-04-04.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training
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Jan 17, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 17, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 13, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jan 13, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Dec 9, 2022 Inspection · Deficiencies cited
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Other Serious
Caregiver stated they had 18 children when I counted they were 17 children. Corrected: This was corrected when a caregiver did a name to face check and a new count when three children returned to class.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected at inspection. Corrected 2022-12-09.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Dec 9, 2022 Inspection · Deficiencies cited
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Other Serious
Caregiver stated they had 18 children when I counted they were 17 children. Corrected: This was corrected when a caregiver did a name to face check and a new count when three children returned to class.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected at inspection. Corrected 2022-12-09.
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Other Serious
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Sep 6, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 6, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 2, 2022 Report · Deficiencies cited
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Safety & premises
The caregiver failed to follow the child food allergy emergency plan when he was feed a animal cracker that had wheat in it.
HHSC 746.3301(i) — Nutrition and Food Service - Must not serve identified foods to allergic child
HHSC risk weight: Medium High. Corrected 2022-09-29. Correction verified 2022-09-29.
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Safety & premises
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Sep 2, 2022 Report · Deficiencies cited
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Safety & premises
The caregiver failed to follow the child food allergy emergency plan when he was feed a animal cracker that had wheat in it.
HHSC 746.3301(i) — Nutrition and Food Service - Must not serve identified foods to allergic child
HHSC risk weight: Medium High. Corrected 2022-09-29. Correction verified 2022-09-29.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
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Jul 29, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 29, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 27, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jul 27, 2022 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 2, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 2, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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May 19, 2022 Inspection · Deficiencies cited
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Supervision & ratios
The operation did not have documentation allowing children on the second floor.
HHSC 746.4217 — Caring for Children Above or Below Ground Level
HHSC risk weight: Medium High. Corrected 2022-06-10. Correction verified 2022-05-25.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios
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May 19, 2022 Inspection · Deficiencies cited
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Supervision & ratios
The operation did not have documentation allowing children on the second floor.
HHSC 746.4217 — Caring for Children Above or Below Ground Level
HHSC risk weight: Medium High. Corrected 2022-06-10. Correction verified 2022-05-25.
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Supervision & ratios
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May 17, 2022 Report · Deficiencies cited
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Supervision & ratios Serious
A child was left alone in the classroom by themselves.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2022-05-19. Correction verified 2022-06-02.
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Supervision & ratios Serious
-
May 17, 2022 Report · Deficiencies cited
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Supervision & ratios Serious
A child was left alone in the classroom by themselves.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2022-05-19. Correction verified 2022-06-02.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Apr 28, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 28, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Apr 14, 2022 Inspection · Deficiencies cited
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Other Serious
During the walkthrough a caregiver stated there were 22 children in the classroom when I observed 24 children.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected 2022-04-14. Correction verified 2022-04-27.
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Cleanliness & sanitation
During the walkthrough I observed a caregiver not washing a toddler hands after diaper changing.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2022-04-14. Correction verified 2022-04-27.
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Other Serious
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Apr 14, 2022 Inspection · Deficiencies cited
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Other Serious
During the walkthrough a caregiver stated there were 22 children in the classroom when I observed 24 children.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected 2022-04-14. Correction verified 2022-04-27.
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Cleanliness & sanitation
During the walkthrough I observed a caregiver not washing a toddler hands after diaper changing.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2022-04-14. Correction verified 2022-04-27.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Nov 12, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 12, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 7, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 7, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 5, 2021 Report · Deficiencies cited
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Other Serious
It was stated that the caregiver used name to face three times during the transition to the playground and did not realize the child was not in line.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected 2021-10-29. Correction verified 2021-11-12.
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Supervision & ratios Serious
It was determined that a child was left alone in a restroom when the caregivers took the class outside.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2021-10-29. Correction verified 2021-11-12.
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Other Serious
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Oct 5, 2021 Report · Deficiencies cited
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Other Serious
It was stated that the caregiver used name to face three times during the transition to the playground and did not realize the child was not in line.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected 2021-10-29. Correction verified 2021-11-12.
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Supervision & ratios Serious
It was determined that a child was left alone in a restroom when the caregivers took the class outside.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2021-10-29. Correction verified 2021-11-12.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.