Little Thinkers Of West Oaks, LLC
2933 WESTHOLLOW DR, Houston, TX 77082 · Harris County
Program
- Type
- Licensed center
- Licensed capacity
- 100
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-07:00 PM
- Director / administrator
- Norma Lewis
- Phone
- (281) 578-6787
- Regulated since
- May 26, 2017
- HHSC IDs
- Operation 1259669 · number 1638123
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 21 | 14 | Cleanliness & sanitation (2), Supervision & ratios (5), Discipline & child guidance (1), Safety & premises (2), Staff background & training (2), Records & paperwork (3), Other (6) |
| 2024 | 6 | 3 | Supervision & ratios (1), Safety & premises (1), Records & paperwork (4) |
| 2023 | 8 | 5 | Cleanliness & sanitation (1), Illness & medication (1), Safety & premises (2), Staff background & training (1), Records & paperwork (1), Other (2) |
| 2022 | 14 | 6 | Illness & medication (1), Safety & premises (2), Staff background & training (4), Records & paperwork (3), Other (4) |
| 2021 | 1 | 1 | Discipline & child guidance (1) |
Enforcement actions
- Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
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Oct 5, 2026 Inspection
No violations cited on this visit.
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Jun 30, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 26, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Oct 14, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
First aid and CPR training was missing on file for one staff. This was corrected during inspection.
HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-10-14.
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Records & paperwork
There was no health statement on file for one out of three files check.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2025-10-17. Correction verified 2025-10-22.
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Other
Date of admission was missing on one one file out of four files checked. This was corrected during inspection.
HHSC 746.605(3) — Required Admission Information - Date of Admission
HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2025-10-14.
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Records & paperwork
Diploma was missing on file for one out of four staff files checked.
HHSC 746.901(2) — Required Personnel Records- Meets Requirements
HHSC risk weight: Medium. Corrected 2025-10-24. Correction verified 2025-10-23.
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Staff background & training Serious
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Aug 14, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 31, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 6, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 18, 2025 Inspection · Deficiencies cited
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Supervision & ratios Serious
The operation has not received their annual fire inspection. Last dated inspection was 12/26/2023.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2025-02-28. Correction verified 2025-02-27.
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Supervision & ratios Serious
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Feb 13, 2025 Inspection · Deficiencies cited
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Supervision & ratios Serious
A 7yr old child was observed to be unservised in a kitchen/cafeteria area. The child was observed climbing on a sink to plug something into an outlet located behind the refrigerator.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-02-13. Correction verified 2025-02-18.
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Supervision & ratios Serious
6 infants between 8mo-11mo were observed with 1 caregiver. The caregiver was over ratio by 2.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2025-02-13. Correction verified 2025-02-18.
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Other
A group of children was observed to be watching Paw Patrol on tv. The show was not related to an activity.
HHSC 746.2207(c)(1) — Screen Time Activities - Related to Planned Activities
HHSC risk weight: Medium. Corrected 2025-02-13. Correction verified 2025-02-18.
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Other
A group of 2yrs old was observed to be watching Frozen during nap time.
HHSC 746.2207(c)(4) — Screen Time Activities - Not Used During Eating or Rest Times
HHSC risk weight: Medium. Corrected 2025-02-13. Correction verified 2025-02-18.
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Other Serious
An 11 month old infant was observed to be sleep in a ctib with a pacificer clipped to them. A 12 month old was observed to be sleeping with a stuffed animal.
HHSC 746.2401(6) — Basic Requirements for Infants - Free from Choking Objects That May Cause Choking in Infants or Toddlers
HHSC risk weight: High. Corrected 2025-02-13. Correction verified 2025-02-18.
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Safety & premises Serious
Crinbs in the infant room were not observed to have snug fitted sheets.
HHSC 746.2409(a)(2) — Safety Requirements for Cribs - Snug Fitting Sheets
HHSC risk weight: Medium High. Corrected 2025-02-13. Correction verified 2025-02-18.
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Supervision & ratios Serious
Upon arrival, an 11 month old was observed to be sleep with several toys in the cdrib. NOTE: The child was asleep for the duration of the inspection. The toys were observed in the crib for 15 mintues before being removed by the caregiver.
HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected 2025-02-13. Correction verified 2025-02-18.
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Staff background & training
A 2yr old was observed to be sleeping with a training cup.
HHSC 746.2505(4)(C) — Furnishings and Equipment for Toddlers - Never Allow Toddlers to Sleep or Walk With Bottles and Training Cups
HHSC risk weight: Medium. Corrected 2025-02-13. Correction verified 2025-02-18.
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Cleanliness & sanitation Serious
A caregiver was observed changing 2 diapers. The caregiver wore a glove one one hand. The caregiver did not remove the glove after either diaper change and did not wash their hands in between the diaper changes.
HHSC 746.3505(a) — Diapering Procedures - Caregiver's Hands Washed
HHSC risk weight: Medium High. Corrected 2025-02-13. Correction verified 2025-02-18.
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Cleanliness & sanitation Serious
A caregiver did not wash the hands of two infants after a diaper change.
HHSC 746.3505(b) — Diapering Procedures - Wash Infant's Hands
HHSC risk weight: Medium High. Corrected 2025-02-13. Correction verified 2025-02-18.
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Supervision & ratios Serious
The operation has not received their annual fire inspection. Last dated inspection was 12/26/2023.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2025-03-20. Correction verified 2025-02-18.
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Safety & premises Serious
Multiple shelves were observed to be used to create a separate area for your youngest infants. The shelves blocked to only path to the door.
HHSC 746.5209(c) — No Blocked or Locked Doors as Exits
HHSC risk weight: High. Corrected 2025-02-13. Correction verified 2025-02-18.
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Supervision & ratios Serious
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Feb 2, 2025 Report · Deficiencies cited
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Other Serious
Based on DFPS investigation there is enough evidence to validate that a caregiver did not intervene to keep one child from hitting another child.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2025-03-17. Correction verified 2025-03-31.
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Other Serious
Based on DFPS investigation there is enough evidence to validate that a caregiver humiliated a child when a six-year-old child was not treated with respect due to being placed in a highchair for discipline.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2025-03-17. Correction verified 2025-03-31.
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Discipline & child guidance Serious
Based on DFPS investigation there is enough evidence to validate that a six-year-old child was placed in a highchair as a form of discipline.
HHSC 746.2805(8) — Prohibited Punishments - Restrictive device for time out
HHSC risk weight: High. Corrected 2025-02-25. Correction verified 2025-03-06.
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Other Serious
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Jan 23, 2025 Assessment · Deficiencies cited
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Records & paperwork
All Licensed childcare centers must annually report to CCR the number of employees who left employment the previous year by January 15. The deadline for entering the number of employees who left employment in 2023 is 1/15/2024. If you have not already you must log in to your childcare regulation account and report the number of employee that left your employment in 2023
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2025-01-30. Correction verified 2025-02-18.
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Records & paperwork
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Nov 27, 2024 Report · Deficiencies cited
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Supervision & ratios Serious
Based on the investigation conducted by DFPS and the follow up conducted by Licensing representative nothing was posted to notify parent of the field trip to director's home and the operation did not receive any signed permission from parents who went on this field trip.
HHSC 746.3001(1) — Field Trips - Signed Permission
HHSC risk weight: Medium High. Corrected 2025-02-21. Correction verified 2025-02-18.
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Records & paperwork Serious
Notification of field trip was not posted in a prominent place were parents and others may view it. This notice must remain posted until all children on the field trip have returned to the daycare.
HHSC 746.3003 — Field Trips - Notification to Parents
HHSC risk weight: Medium High. Corrected 2025-02-21. Correction verified 2025-02-18.
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Supervision & ratios Serious
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Nov 19, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 12, 2024 Inspection · Deficiencies cited
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Safety & premises Serious
There was no Emergency medical authorization on file for one out of four files checked.
HHSC 746.605(11) — Required Admission Information - Emergency Medical Authorization
HHSC risk weight: High. Corrected 2024-11-22. Correction verified 2024-11-18.
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Records & paperwork
Date of employment was missing on file for one out of four staff files checked.
HHSC 746.901(1) — Required Personnel Records - Dates of Employment
HHSC risk weight: Medium Low. Corrected 2024-11-22. Correction verified 2024-11-18.
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Records & paperwork
Proof of education was missing on file for one out of four staff files checked.
HHSC 746.901(2) — Required Personnel Records- Meets Requirements
HHSC risk weight: Medium. Corrected 2024-11-22. Correction verified 2024-11-18.
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Records & paperwork
Notarized affidavit was missing on file for two out of four files checked.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
HHSC risk weight: Medium Low. Corrected 2024-11-22. Correction verified 2024-11-18.
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Safety & premises Serious
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Dec 5, 2023 Inspection · Deficiencies cited
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Staff background & training Serious
Director was missing first aid and Cpr training. She said she has it but could not find at the moment.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2023-12-08. Correction verified 2023-12-06.
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Safety & premises Serious
Three children seated at the highchair table did not have their safety straps on. This was corrected when director replaced all the safety straps for proper use and convinience.
HHSC 746.2407 — Infant Care Area Furnishings and Equipment -Use of Safety Straps
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-12-05.
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Cleanliness & sanitation Serious
One child did not wash his hands after toileting. This was corrected when caregiver washed his hands.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-12-05.
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Illness & medication
A copy of immunization for one child was not on record.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2023-12-12. Correction verified 2023-12-11.
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Safety & premises Serious
Emergency medical authorization information was missing on file for one out of five files checked.
HHSC 746.605(12) — Required Admission Information - Emergency Medical Authorization
HHSC risk weight: High. Corrected 2023-12-08. Correction verified 2023-12-06.
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Other
Date of admission was missing on one out of five files checked. This was corrected during inspection.
HHSC 746.605(3) — Required Admission Information - Date of Admission
HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2023-12-05.
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Other Serious
Release information was missing on one out of five files checked.
HHSC 746.605(7) — Required Admission Information - Release Information
HHSC risk weight: High. Corrected 2023-12-08. Correction verified 2023-12-06.
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Records & paperwork
Three out of four staff files checked did not have any notarized affidavit. Two were corrected during inspection.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit
HHSC risk weight: Medium Low. Corrected 2023-12-08. Correction verified 2023-12-06.
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Staff background & training Serious
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Dec 13, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
There is no acknowledgement that one caregiver received orientation or preservice training.
HHSC 746.1301(1)(A) — Training Requirements for Employees, Caregivers, and Directors - Orientation
HHSC risk weight: Medium High. Corrected 2022-12-23. Correction verified 2022-12-15.
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Staff background & training
One caregiver had two out of twenty four hours of annually training. This caregiver was hired 6/28/2021. Another caregiver hired 3/1/21 also did not have any training hours for the period of 3/1/2021 to 3/1/2022.
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2022-12-30. Correction verified 2022-12-15.
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Staff background & training Serious
First and CPR training was missing on file for one out of four staff files checked.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2022-12-23. Correction verified 2023-01-04.
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Staff background & training Serious
I did not observe any transportation training for the director of this operation.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2022-12-23. Correction verified 2022-12-15.
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Other
I did not observe any current liability insurance.
HHSC 746.203(1) — Liability Insurance Requirements - Have Coverage of at Least $300,000 For Each Occurrence of Negligence
HHSC risk weight: Medium. Corrected 2022-12-23. Correction verified 2022-12-16.
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Other
Four infant feeding sheet were not up dated.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2022-12-23. Correction verified 2022-12-15.
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Other Serious
I did not observe any current annual sanitation inspection. The one on file had expired since 8/13/2022.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2022-12-30. Correction verified 2022-12-19.
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Safety & premises Serious
There was no documentation of monthly fire drill for the month of November, the last fire drill documented was in October and we are now in December.
HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected 2022-12-16. Correction verified 2022-12-16.
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Records & paperwork
Health statement was missing on file for one out of six records checked.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2022-12-23. Correction verified 2022-12-16.
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Illness & medication
Immunization record was missing on file for one out of six records checked.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2022-12-23. Correction verified 2022-12-19.
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Safety & premises
Physician information and Emergency medical authorization information was missing on file for one out of six records checked.
HHSC 746.605(11) — Required Admission Information - Physician Information
HHSC risk weight: Medium. Corrected 2022-12-23. Correction verified 2022-12-16.
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Records & paperwork
One caregiver did not have the acknowledgement that she received any center policies on file.
HHSC 746.901(6)(B) — Required Personnel Records-signed dated statement that employee received child care center's personnel policies
HHSC risk weight: Medium Low. Corrected 2022-12-23. Correction verified 2022-12-23.
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Records & paperwork
One caregiver was missing photo identification on file.
HHSC 746.901(8) — Required Personnel Records- Photo Identification
HHSC risk weight: Medium. Corrected 2022-12-23. Correction verified 2022-12-21.
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Staff background & training Serious
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Jan 14, 2022 Inspection · Deficiencies cited
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Other Serious
One of the classrooms was not observed to have adequate lighting during naptime. The number of children present could not be seen. NOTE: Corrected at inspection. A light in the hallway was turned on to provide more lighting in the classroom.
HHSC 746.2911 — Adequate Lighting During Naptime
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-01-14.
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Other Serious
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Dec 29, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 21, 2021 Report · Deficiencies cited
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Discipline & child guidance Serious
Based on the information obtained during the investigation, there is sufficient evidence to support the allegation of a child being dragged by the arm by a caregiver.
HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
HHSC risk weight: High. Corrected 2021-12-29. Correction verified 2022-01-14.
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Discipline & child guidance Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 7, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.