Rising Star Childcare
921 FM 196O RD W., Houston, TX 77090 · Harris County
Program
- Type
- Licensed center
- Licensed capacity
- 64
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:00 PM
- Director / administrator
- Marco Lopez
- Phone
- (346) 285-8899
- Regulated since
- Nov 13, 2025
- HHSC IDs
- Operation 1516011 · number 1823820
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 30 | 7 | Cleanliness & sanitation (2), Supervision & ratios (9), Discipline & child guidance (2), Safety & premises (4), Food & allergies (1), Staff background & training (1), Records & paperwork (6), Other (5) |
| 2025 | 9 | 1 | Supervision & ratios (6), Safety & premises (2), Records & paperwork (1) |
Inspections, investigations & assessments
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Sep 11, 2026 Inspection · Deficiencies cited
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Records & paperwork
A follow-up inspection was conducted and compliance was not met. One child's file lacked a health statement.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2026-09-14. Correction verified 2026-09-14.
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Records & paperwork
A follow-up inspection was conducted and compliance was not met. One staff's file lacked a notarized affidavit.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
HHSC risk weight: Medium Low. Corrected 2026-09-14. Correction verified 2026-09-14.
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Records & paperwork
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Aug 6, 2026 Inspection · Deficiencies cited
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Supervision & ratios
Upon arrival at 11:25AM, no one was able to answer the door and allowed CCR entry until the director arrived at 12:20PM. No qualified caregiver was left in charge are able to answer the door without supervision concerns.
HHSC 746.1013(a) — Director's Absence - Qualified Caregiver in Charge
HHSC risk weight: Medium High. Corrected 2026-08-06. Correction verified 2026-09-11.
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Staff background & training
Three staff files did not have a high school diploma.
HHSC 746.1107(2) — Additional Minimum Qualifications for Caregivers - HS Diploma, Equivalent, Certification of Completion
HHSC risk weight: Medium High. Corrected 2026-08-20. Correction verified 2026-09-11.
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Records & paperwork
Substitutions for lunch were not made when the children ate cheese pizza but the weekly menu stated mac and cheese. This was corrected when the substitution was added.
HHSC 746.3313(1) — Daily Menus - Record Comparable Substitutions
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-08-06.
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Supervision & ratios
The operational policies did not include procedures for the release of children.
HHSC 746.501(a)(2) — Written Operational Policies - Release of Children
HHSC risk weight: Medium. Corrected 2026-08-20. Correction verified 2026-09-11.
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Discipline & child guidance
The operational policies did not include all the required information for abuse and neglect.
HHSC 746.501(a)(26) — Written Operational Policies - Preventing and Responding to Abuse and Neglect
HHSC risk weight: Medium. Corrected 2026-08-20. Correction verified 2026-09-11.
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Supervision & ratios Serious
The operational policies did not include the procedures of safe sleep for infants.
HHSC 746.501(a)(9) — Written Operational Policies - Safe Sleep for Infants 12 Months and Younger
HHSC risk weight: High. Corrected 2026-08-20. Correction verified 2026-09-11.
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Records & paperwork
Four children were missing a health statement on file.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2026-08-27. Correction verified 2026-09-11.
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Safety & premises Serious
One child was missing emergency medical authorization in their file.
HHSC 746.605(11) — Required Admission Information - Emergency Medical Authorization
HHSC risk weight: High. Corrected 2026-08-27. Correction verified 2026-09-11.
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Safety & premises
Two children were missing emergency contact information in their files.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2026-08-27. Correction verified 2026-09-11.
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Other Serious
Three children were missing release information in their files.
HHSC 746.605(7) — Required Admission Information - Release Information
HHSC risk weight: High. Corrected 2026-08-27. Correction verified 2026-09-11.
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Records & paperwork
Four staff files did not have a notarized affidavit.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
HHSC risk weight: Medium Low. Corrected 2026-08-20. Correction verified 2026-09-11.
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Records & paperwork
One staff file was missing Form 2912-Pre-employment affidavit.
HHSC 746.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
HHSC risk weight: Medium Low. Corrected 2026-08-20. Correction verified 2026-09-11.
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Supervision & ratios
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Jun 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 3, 2026 Inspection · Deficiencies cited
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Supervision & ratios
It was found that the caregiver in charge did not have the proper authority and resources to direct the center in compliance with minimum standards due to the caregiver not being able to adequately maintain supervision, ratio, and caregiver responsibilities in the in the infant room and assist with director responsibilities and inspection needs at the same time.
HHSC 746.1013(a)(4) — Director's Absence - Caregiver in Charge Has Authority
HHSC risk weight: Medium High. Corrected 2026-06-03. Correction verified 2026-06-12.
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Other
In the toddler area, the caregiver did not have documentation showing each child's age.
HHSC 746.1205(a)(3) — Responsibilities of Caregivers - Know children's names and ages
HHSC risk weight: Medium High. Corrected 2026-06-03. Correction verified 2026-06-12.
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Supervision & ratios Serious
During the walkthrough of the facility, it was found that the infant area did not have a caregiver leaving 4 children unattended from ages 7 months to 4 years old when the person in charge revealed that they were also the infant caregiver.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-06-03. Correction verified 2026-06-12.
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Supervision & ratios
In the infant area, a 4 year old and a 3 year old were combined with infants when the youngest infant was 7 months old and there was a total of 15 children in care. This was corrected when the 3 and 4 year old were removed from the infant area and placed in the toddler and pre-k rooms.
HHSC 746.1605(1) — Child/Caregiver Ratio - 18 Months Difference in Age
HHSC risk weight: Medium High. Corrected 2026-06-03. Correction verified 2026-06-12.
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Other
No activity plans were posted in the infant, toddler, pre-k, and school age rooms.
HHSC 746.2209 — Posting of Activity Plan
HHSC risk weight: Medium. Corrected 2026-06-19. Correction verified 2026-06-12.
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Safety & premises
Infant cribs were not labeled for two infants in care.
HHSC 746.2409(a)(10) — Safety Requirements for Cribs - Label for Each Infant
HHSC risk weight: Medium. Corrected 2026-06-19. Correction verified 2026-06-12.
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Food & allergies
It was found that infant bottles were not properly labeled and did not include first name or last initial. This was corrected whent the first name and last initials were added to each bottle by the caregiver.
HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-06-03.
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Safety & premises Serious
It was found that a 7 month old infant was asleep in a bouncer. This was corrected when the infant was removed from the bouncer and placed in a crib to sleep.
HHSC 746.2426(a)(1) — Infant May Not Sleep in a Restrictive Device
HHSC risk weight: High. Corrected 2026-06-03. Correction verified 2026-06-12.
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Discipline & child guidance Serious
It was found that a 4 year old in the infant area was placed in a high chair for time out. This was corrected when the 4 year old was taken out of the high chair.
HHSC 746.2805(8) — Prohibited Punishments - Restrictive device for time out
HHSC risk weight: High. Corrected 2026-06-03. Correction verified 2026-06-12.
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Cleanliness & sanitation
The infant area did not have a handwashing sink in the diaper changing area.
HHSC 746.4403(a) — Handwashing Sink in Diaper-Changing Area
HHSC risk weight: Medium. Corrected 2026-06-19. Correction verified 2026-06-12.
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Supervision & ratios
Emergency drills were not made available for review when the caregiver in charge could not fulfill director duties and maintain proper supervision and ratio of the infant room.
HHSC 746.801(10) — Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
HHSC risk weight: Medium. Corrected 2026-06-12. Correction verified 2026-06-12.
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Supervision & ratios
Infant feeding instructions were not made available to review when the caregiver in charge could not fulfill director duties and maintain proper supervision of the infant room.
HHSC 746.801(2) — Required Records Maintained and Made Available - Infant Feeding Instructions
HHSC risk weight: Medium. Corrected 2026-06-12. Correction verified 2026-06-12.
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Supervision & ratios
Playground maintenance records were not made available for review when the caregiver in charge could not fulfill director duties and maintain proper supervision and ratio of the infant room.
HHSC 746.801(8) — Required Records Maintained and Made Available - Playground Maintenance Records
HHSC risk weight: Medium. Corrected 2026-06-12. Correction verified 2026-06-12.
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Supervision & ratios
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Feb 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 20, 2026 Inspection · Deficiencies cited
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Other Serious
Two infants were observed in the nap area, who was left unsupervised while the staff open the door for Licensing staff.
HHSC 746.2401(7) — Basic Requirements for Infants - Never Unsupervised
HHSC risk weight: High. Corrected 2026-02-23. Correction verified 2026-02-24.
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Cleanliness & sanitation
Mold was observed in the ceiling tiles in the Toddler classroom. There was chipped paint observed in the Preschool area.
HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean
HHSC risk weight: Medium High. Corrected 2026-03-06. Correction verified 2026-03-03.
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Other
The television in the Toddler classroom was mounted above the changing the table in the Toddler classroom. The cord from the television was hanging along the changing table, which poses as a risk to the children.
HHSC 746.3701(10) — Safety - Televisions Anchored to Prevent Tip Over
HHSC risk weight: Medium High. Corrected 2026-02-27. Correction verified 2026-03-03.
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Other Serious
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Oct 6, 2025 Inspection · Deficiencies cited
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Safety & premises
There was no rocking chair in the older infant room.
HHSC 746.2405(1) — Infant Care Area Furnishings and Equipment - Adult-sized Chair
HHSC risk weight: Medium High. Corrected 2025-10-13. Correction verified 2025-10-13.
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Records & paperwork
The sanitation (health) inspection reviewed expired on 10/8/25. In addition, the inspection report reviewed was not the correct type of inspection required.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2025-10-31. Correction verified 2025-10-22.
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Supervision & ratios
The vison and hearing screening information was not included in the operational policies.
HHSC 746.501(a)(12) — Written Operational Policies - Vision and Hearing Screening
HHSC risk weight: Medium. Corrected 2025-10-13. Correction verified 2025-10-13.
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Supervision & ratios
The information for indoor and outdoor physcial activities was not included in the operational policies.
HHSC 746.501(a)(18) — Written Operational Policies - Promotion of Physical Activity
HHSC risk weight: Medium. Corrected 2025-10-13. Correction verified 2025-10-13.
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Supervision & ratios
The Parent Rights information was not included in the operational policies.
HHSC 746.501(a)(20) — Written Operational Policies - Parent Rights
HHSC risk weight: Medium. Corrected 2025-10-13. Correction verified 2025-10-13.
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Supervision & ratios
The information for allowing breastfeeding was not included in the operational policies.
HHSC 746.501(a)(25) — Written Operational Policies - Breastfeeding Provisions
HHSC risk weight: Low. Corrected 2025-10-13. Correction verified 2025-10-13.
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Supervision & ratios
The information on supportive inclusive services was not included in the operatonal policies.
HHSC 746.501(a)(30) — Written Operational Policies - Support inclusive services
HHSC risk weight: Medium. Corrected 2025-10-13. Correction verified 2025-10-13.
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Supervision & ratios
The gang free zone information was not included in the operational policies.
HHSC 746.501(b) — Operational Policies - Inform Parents Areas Within 1000 feet of Center is a Gang Free Zone
HHSC risk weight: Low. Corrected 2025-10-13. Correction verified 2025-10-13.
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Safety & premises Serious
The fire inspection report reviewed was not complete prior to the application inspection.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2025-11-05. Correction verified 2025-11-07.
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Safety & premises
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
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If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.