Safe Haven, Rtc LLC
3857 WICHITA ST, Houston, TX 77004 · Harris County
Program
- Type
- General residential operation
- Licensed capacity
- 14
- Ages
- 6-17
- Hours
- -
- Director / administrator
- Relanda Rushing
- Phone
- (832) 242-8921
- Regulated since
- Jun 9, 2026
- HHSC IDs
- Operation 1501240 · number 1813027
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 8 | 2 | Illness & medication (2), Supervision & ratios (4), Other (2) |
| 2025 | 14 | 2 | Supervision & ratios (8), Discipline & child guidance (2), Staff background & training (2), Records & paperwork (2) |
Inspections, investigations & assessments
-
Sep 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 30, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 30, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Aug 30, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Aug 30, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 25, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Jul 25, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 20, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 20, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 8, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Jul 8, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 8, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 8, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 4, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Jun 4, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 8, 2026 Inspection · Deficiencies cited
-
Other
3 of 3 children's admission assessments did not include all required information.
HHSC 748.1217(c)(3) — Admission Assessment-Prior to initial service plan, add child's birth and neonatal history
HHSC risk weight: Low. Corrected 2026-05-15. Correction verified 2026-05-14.
-
Illness & medication
The medication logs had signatures and initials but not printed names.
HHSC 748.2151(c)(6) — Medication record - must include name & signature of person who administered each medication
HHSC risk weight: Medium. Corrected 2026-05-15. Correction verified 2026-05-14.
HHSC inspection history · no longer published by HHSC; kept here
-
Other
-
May 8, 2026 Inspection · Deficiencies cited
-
Other
3 of 3 children's admission assessments did not include all required information.
HHSC 748.1217(c)(3) — Admission Assessment-Prior to initial service plan, add child's birth and neonatal history
HHSC risk weight: Low. Corrected 2026-05-15. Correction verified 2026-05-14.
-
Illness & medication
The medication logs had signatures and initials but not printed names.
HHSC 748.2151(c)(6) — Medication record - must include name & signature of person who administered each medication
HHSC risk weight: Medium. Corrected 2026-05-15. Correction verified 2026-05-14.
-
Other
-
May 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 6, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 6, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Apr 2, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Apr 2, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 29, 2026 Report · Deficiencies cited (self-report)
-
Supervision & ratios
The operation did not maintain adequate staffing coverage after a scheduled staff member was a no call/no show, resulting in insufficient supervision coverage at the operation.
HHSC 748.105(4) — Personnel Policies - Develop written professional staffing plan.
HHSC risk weight: Medium. Corrected 2026-06-05. Correction verified 2026-05-27.
-
Supervision & ratios Serious
The operation failed to provide required supervision after only one staff member was present due to a no call/no show, resulting in a child leaving the operation without permission.
HHSC 748.685(a)(4) — Caregiver responsibility - providing the level of supervision necessary to ensure each child's safety and well-being
HHSC risk weight: High. Corrected 2026-06-05. Correction verified 2026-05-27.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Mar 29, 2026 Report · Deficiencies cited (self-report)
-
Supervision & ratios
The operation did not maintain adequate staffing coverage after a scheduled staff member was a no call/no show, resulting in insufficient supervision coverage at the operation.
HHSC 748.105(4) — Personnel Policies - Develop written professional staffing plan.
HHSC risk weight: Medium. Corrected 2026-06-05. Correction verified 2026-05-27.
-
Supervision & ratios Serious
The operation failed to provide required supervision after only one staff member was present due to a no call/no show, resulting in a child leaving the operation without permission.
HHSC 748.685(a)(4) — Caregiver responsibility - providing the level of supervision necessary to ensure each child's safety and well-being
HHSC risk weight: High. Corrected 2026-06-05. Correction verified 2026-05-27.
-
Supervision & ratios
-
Mar 10, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 10, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 18, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 18, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 4, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 4, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Feb 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 21, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 21, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Nov 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 24, 2025 Inspection · Deficiencies cited
-
Records & paperwork
During the inspection of employee records, it was determined that the employee was missing reference checks.
HHSC 748.753(a)(2) — Pre-Employment Screening-You must contact each of the two references to verify that the applicant is suitable to work with or around children.
HHSC risk weight: Medium High. Corrected 2025-09-30. Correction verified 2025-09-25.
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Records & paperwork
-
Sep 24, 2025 Inspection · Deficiencies cited
-
Records & paperwork
During the inspection of employee records, it was determined that the employee was missing reference checks.
HHSC 748.753(a)(2) — Pre-Employment Screening-You must contact each of the two references to verify that the applicant is suitable to work with or around children.
HHSC risk weight: Medium High. Corrected 2025-09-30. Correction verified 2025-09-25.
HHSC inspection history · no longer published by HHSC; kept here
-
Records & paperwork
-
Aug 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 28, 2025 Inspection · Deficiencies cited
-
Supervision & ratios Serious
The operation was missing 748.685(e) from their policy. The operation submitted an updated policy during the inspection.
HHSC 748.105(6) — Personnel Policies - Develop written policies on whether caregivers may take children away for day/overnight visits, ensure policy meets requirements.
HHSC risk weight: High. Corrected at inspection. Corrected 2025-05-28.
-
Discipline & child guidance
The operation was missing a statement regarding delegating the responsibility and the need for notification or obtaining approval to make a report to the hotline. The operation did submit updated policies to reflect this requirement during the inspection.
HHSC 748.105(8) — Personnel Policies - Ensure employees report serious incidents and suspected abuse/neglect and exploitation directly to DFPS
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-05-28.
-
Supervision & ratios
The operation policy was missing supervision in regards to transitional living program. The operation updated their policy during the inspection.
HHSC 748.117(2) — Transitional living policy - Supervision of participants consistent with 748.1019 and 748.1021
HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2025-05-28.
-
Supervision & ratios
The operation policies were missing the expected behaviors and consequences of the children in the program. The operation updated their polices during the inspection.
HHSC 748.117(3) — Transitional living policy - Expected behaviors of participants and consequences for failure to comply
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-05-28.
-
Staff background & training
The operation child orientation handbook was missing grievance and complaint procedures. The operation did submit updated handbook with grievance policies and procedures.
HHSC 748.1209(b)(13) — Child Orientation-Include internal grievance procedures
HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2025-05-28.
-
Supervision & ratios
During the walk-through, it was noticed that there were no first-aid kits at the operation. The operation came into compliance by producing first aid kits and storing them in an accessible location for employees.
HHSC 748.3271 — First Aid Kits-All separate living areas & buildings must have first-aid kit available; first-aid kit must be available for field trips
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-05-28.
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Supervision & ratios Serious
-
May 28, 2025 Inspection · Deficiencies cited
-
Supervision & ratios Serious
The operation was missing 748.685(e) from their policy. The operation submitted an updated policy during the inspection.
HHSC 748.105(6) — Personnel Policies - Develop written policies on whether caregivers may take children away for day/overnight visits, ensure policy meets requirements.
HHSC risk weight: High. Corrected at inspection. Corrected 2025-05-28.
-
Discipline & child guidance
The operation was missing a statement regarding delegating the responsibility and the need for notification or obtaining approval to make a report to the hotline. The operation did submit updated policies to reflect this requirement during the inspection.
HHSC 748.105(8) — Personnel Policies - Ensure employees report serious incidents and suspected abuse/neglect and exploitation directly to DFPS
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-05-28.
-
Supervision & ratios
The operation policy was missing supervision in regards to transitional living program. The operation updated their policy during the inspection.
HHSC 748.117(2) — Transitional living policy - Supervision of participants consistent with 748.1019 and 748.1021
HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2025-05-28.
-
Supervision & ratios
The operation policies were missing the expected behaviors and consequences of the children in the program. The operation updated their polices during the inspection.
HHSC 748.117(3) — Transitional living policy - Expected behaviors of participants and consequences for failure to comply
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-05-28.
-
Staff background & training
The operation child orientation handbook was missing grievance and complaint procedures. The operation did submit updated handbook with grievance policies and procedures.
HHSC 748.1209(b)(13) — Child Orientation-Include internal grievance procedures
HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2025-05-28.
-
Supervision & ratios
During the walk-through, it was noticed that there were no first-aid kits at the operation. The operation came into compliance by producing first aid kits and storing them in an accessible location for employees.
HHSC 748.3271 — First Aid Kits-All separate living areas & buildings must have first-aid kit available; first-aid kit must be available for field trips
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-05-28.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.