Twinkle Wonders School At Rice Ave
5750 S RICE AVE, Houston, TX 77081 · Harris County
Program
- Type
- Licensed center
- Licensed capacity
- 149
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 12:00 AM-11:59 PM
- Director / administrator
- Cynthia Childs
- Phone
- (713) 664-8794
- Regulated since
- Dec 18, 2024
- HHSC IDs
- Operation 1458013 · number 1784079
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 46 | 18 | Cleanliness & sanitation (12), Supervision & ratios (16), Discipline & child guidance (1), Safety & premises (2), Food & allergies (3), Staff background & training (3), Records & paperwork (1), Other (8) |
| 2025 | 12 | 3 | Cleanliness & sanitation (1), Supervision & ratios (2), Safety & premises (2), Food & allergies (1), Staff background & training (2), Records & paperwork (1), Other (3) |
| 2024 | 34 | 5 | Cleanliness & sanitation (2), Supervision & ratios (3), Safety & premises (8), Food & allergies (2), Staff background & training (12), Records & paperwork (2), Other (5) |
| 2023 | 27 | 4 | Cleanliness & sanitation (1), Illness & medication (2), Supervision & ratios (1), Discipline & child guidance (2), Safety & premises (6), Staff background & training (4), Records & paperwork (4), Other (7) |
Inspections, investigations & assessments
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Sep 3, 2026 Inspection · Deficiencies cited
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Staff background & training
Staff still not completed training in caring for children with special needs.
HHSC 746.1309(f) — Documented Annual Training - Remaining training hour topics
HHSC risk weight: Medium. Corrected 2026-09-08. Correction verified 2026-09-08.
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Staff background & training
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Aug 13, 2026 Inspection · Deficiencies cited
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Safety & premises
Documentation of the most recent fire inspection was not available for review. NOTE: Only the second page was made available. The page that included the findings of the inspection was not available for review.
HHSC 746.5103 — Documentation of Fire Inspection
HHSC risk weight: Medium High. Corrected 2026-08-24. Correction verified 2026-08-17.
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Safety & premises
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Jul 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 15, 2026 Inspection · Deficiencies cited
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Cleanliness & sanitation
Rodent droppings were observed on the kitchen floor. A bag of apples was observed to have multiple holes in it. One apple was observed to be chewed. Pieces of apple skin was observed on a container below where the apples were stored. NOTE: Corrected at inspection, the apples were thrown away and the droppings were cleaned.
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-07-15.
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Cleanliness & sanitation
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Jun 15, 2026 Inspection · Deficiencies cited
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Other
Manual and electronic sign in-out log were reviewed for the period of 6/9-6/14. During the period reviewed, multiple children were observed to be signed in and never signed out. One child was observed to be signed out but here is no documentation of when the child signed in.
HHSC 746.631(a) — Sign-in and Sign-out Tracking System
HHSC risk weight: Medium High. Corrected 2026-06-17. Correction verified 2026-07-15.
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Other
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Jun 9, 2026 Inspection · Deficiencies cited
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Safety & premises Serious
The wired fire alarm pull near the playground door was observed to be activated. Neither the director or owner was aware the alarm had been triggered. The pull was locked in place and could not be reset. NOTE: According to the owner and director, the fire department nor alarm company informed them of the alarm activation.
HHSC 746.5311(a) — Smoke-Detection System
HHSC risk weight: High. Corrected 2026-06-09. Correction verified 2026-06-15.
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Safety & premises Serious
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Jun 8, 2026 Report · Deficiencies cited
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Discipline & child guidance Serious
Based on the information provided through the DFPS investigation, there is enough information to support negligent supervision. A child was able to exit the operation and was found in the middle of the nearby street by a passerby. The child was away from the operation for approximately 15 minutes before being found and returned to the operation by law enforcement.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2026-08-17. Correction verified 2026-09-03.
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Supervision & ratios
Based on the informed obtained from the DFPS investigation, the caregiver failed to provide an additional level of supervision for a child with known special needs .
HHSC 746.1203(4) — Provide care consistent with child's habits, interests, strengths, special needs, including any special supervision needs
HHSC risk weight: Medium High. Corrected 2026-08-17. Correction verified 2026-09-03.
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Records & paperwork Serious
Based on the information obtained from the DFPS investigation, there is enough information to support the caregiver was not aware of the children they were responsible for. No written head count with the names of children and time of count was available. The number of children signed in at the time of incident did not match the number of children reported to be in care.
HHSC 746.1205(a)(1) — Responsibilities of Caregivers - Know children responsible for
HHSC risk weight: High. Corrected 2026-06-17. Correction verified 2026-07-15.
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Supervision & ratios Serious
Based on the information obtained from the DFPS investigation, there is sufficient information to support a child was able to leave the operation without the caregiver's knowledge.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-06-17. Correction verified 2026-07-15.
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Staff background & training
Based on the information obtained during the DFPS investigation, staff did not have current training in caring for children with special needs.
HHSC 746.1309(f) — Documented Annual Training - Remaining training hour topics
HHSC risk weight: Medium. Corrected 2026-08-24. Correction verified 2026-09-03.
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Supervision & ratios
Based on the information obtained during the DFPS investigation, staff did not have immediate access to a child?s parent or emergency contact.
HHSC 746.601(a) — Provide Access to Children's Records - During Hours of Operation
HHSC risk weight: Medium. Corrected 2026-08-17. Correction verified 2026-09-03.
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Discipline & child guidance Serious
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Apr 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 13, 2026 Assessment · Deficiencies cited
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Supervision & ratios Serious
Based on information obtained, the operation's franchise tax status is listed as ?Forfeited Existence.?
HHSC 745.247 — Franchise Tax Delinquent
HHSC risk weight: High. Corrected 2026-03-13. Correction verified 2026-03-13.
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Supervision & ratios Serious
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Mar 11, 2026 Assessment · Deficiencies cited
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Supervision & ratios Serious
Based on information obtained, the operation's franchise tax status is listed as ?Forfeited Existence.?
HHSC 745.247 — Franchise Tax Delinquent
HHSC risk weight: High. Corrected 2026-03-11. Correction verified 2026-03-13.
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Supervision & ratios Serious
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Mar 2, 2026 Inspection · Deficiencies cited
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Other Serious
Several follow-ups have been conducted and compliance has not been established. NOTE: This standard is being recited
HHSC 746.1003(1) — Director Responsibilities - Operate in Compliance
HHSC risk weight: High. Corrected 2026-03-02. Correction verified 2026-03-17.
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Other
Based on multiple follow-up inspections resulting in re-cited and new deficiencies, the permit holder has failed to ensure the director and staff are following rules outlined in Minimum Standards. NOTE: This standard is being recited
HHSC 746.201(9) — Complying with Laws and Rules
HHSC risk weight: Medium High. Corrected 2026-03-02. Correction verified 2026-03-17.
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Cleanliness & sanitation
The toilet in the toddler restroom was observed to be taped "do not use". The toilet was flushed but the water did not receed.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2026-03-02. Correction verified 2026-03-17.
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Cleanliness & sanitation Serious
A spray bottle of bleach/water sanitzer was observed on the sink and in reach of children.
HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
HHSC risk weight: High. Corrected 2026-03-02. Correction verified 2026-03-17.
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Cleanliness & sanitation
During the inspection, dead roaches were observed to be in toddler restrrom, hallway and kitchen area, mutiple living roaches was observed crawling on the kitchen cabinet and in the hallway floor. and staff area.Rat droppings were observed in the staff area. Dead roaches were also observed to be stuck to a cabinet door
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected 2026-03-02. Correction verified 2026-03-17.
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Food & allergies
The menu for the month of March was not posted or available for review.
HHSC 746.401(6) — Posting Requirements - Daily menu, including all snacks and meals served by the child care center
HHSC risk weight: Medium. Corrected 2026-03-02. Correction verified 2026-03-17.
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Other Serious
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Feb 26, 2026 Assessment · Deficiencies cited
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Supervision & ratios Serious
Based on information obtained, the operation's franchise tax status is listed as ?Forfeited Existence.?
HHSC 745.247 — Franchise Tax Delinquent
HHSC risk weight: High. Corrected 2026-03-05. Correction verified 2026-03-11.
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Supervision & ratios Serious
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Feb 24, 2026 Inspection · Deficiencies cited
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Other Serious
Several follow-ups have been conducted and compliance has not been established.
HHSC 746.1003(1) — Director Responsibilities - Operate in Compliance
HHSC risk weight: High. Corrected 2026-02-24. Correction verified 2026-03-02.
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Other
Based on multiple follow-up inspections resulting in re-cited and new deficiencies, the permit holder has failed to ensure the director and staff follow rules outlined in Minimum Standards.
HHSC 746.201(9) — Complying with Laws and Rules
HHSC risk weight: Medium High. Corrected 2026-02-25. Correction verified 2026-03-02.
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Cleanliness & sanitation
During the inspection, dead roaches were observed to be in pre-k room and kitchen area, mutiple living roaches was observed crawling on the kitchen floor and in the 3-compartment sink. Dead roaches, droppings were observed inside and along the seal of the refrigerator located in the garage. NOTE: According to the operation pest control is scheduled but has not been to the operation since 1/2026
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected 2026-03-03. Correction verified 2026-03-02.
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Cleanliness & sanitation
White powder substance was still observed on several shelfs were food and eating/cooking utensils were stored.
HHSC 746.3427 — Pest Extermination
HHSC risk weight: Medium High. Corrected 2026-02-24. Correction verified 2026-03-02.
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Other Serious
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Feb 17, 2026 Inspection · Deficiencies cited
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Supervision & ratios Serious
Two toddler rooms are separated by a half door and wall. One room was empty during the inspection. A child was seen in the empty room with the caregiver, leaving nine other children unsupervised. The caregiver then returned to the group and left the one child unsupervised in the empty room. After returning, the caregiver their back to the child.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-02-17. Correction verified 2026-02-24.
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Supervision & ratios
A bowl of cut apples was observed to be stored in the refrigerator uncovered.
HHSC 746.3317(8) — Food Service and Preparation Requirement - Cover All Stored Food
HHSC risk weight: Medium High. Corrected 2026-02-17. Correction verified 2026-02-24.
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Staff background & training Serious
A spray bottle of sanitizer (bleach/water solution) was observed to be on a counter near training cups/bottles and near a sink designated for child handwashing accessible to children.
HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
HHSC risk weight: High. Corrected 2026-02-17. Correction verified 2026-02-24.
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Cleanliness & sanitation
During the inspection, dead roaches were observed to be in pre-k room and kitchen area, a living roach was observed crawling in a drawer under the sink were pots were stored. Dead roaches, droppings and gnats were observed inside and along the seal of the refrigerator located in the garage. NOTE: According to the operation pest control is scheduled but has not been to the operation since 1/2026
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected 2026-02-24. Correction verified 2026-02-24.
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Cleanliness & sanitation
White powder substance was observed on several shelfs were food and eating/cooking utensils were stored. According to the director, they applied a roach powder to the kitchen to control pest.
HHSC 746.3427 — Pest Extermination
HHSC risk weight: Medium High. Corrected 2026-02-17. Correction verified 2026-02-24.
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Cleanliness & sanitation
The designated hand-wasking sink in the toddler classroom was observed to have a red bucket sitting in it filled with water and a towel. According to the caregiver, the sink and bucket was used to wipe and sanitize the room.
HHSC 746.3503(d) — Diaper Changing Equipment - Hand-washing Sink in Diaper Changing Area
HHSC risk weight: Medium High. Corrected 2026-02-17. Correction verified 2026-02-24.
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Supervision & ratios Serious
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Feb 11, 2026 Assessment · Deficiencies cited
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Supervision & ratios Serious
Based on information obtained, the operation's franchise tax status is listed as ?Forfeited Existence.?
HHSC 745.247 — Franchise Tax Delinquent
HHSC risk weight: High. Corrected 2026-02-25. Correction verified 2026-02-26.
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Supervision & ratios Serious
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Feb 6, 2026 Inspection · Deficiencies cited
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Food & allergies Serious
The infant caregiver was observed to be feeding two children oatmeal from the same bowl. The caregiver was also observed to be hand feeding multiple children animal crackers off of one plate.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2026-02-06. Correction verified 2026-02-17.
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Supervision & ratios
During the inspection, the stove was observed to have been used to cook noodles. The stove was previously tagged by the Houston Health Department not to be used. The operation failed to follow restrictions placed by the Health inspector.
HHSC 746.3405 — Corrections Made to Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2026-02-06. Correction verified 2026-02-17.
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Food & allergies Serious
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Feb 6, 2026 Inspection · Deficiencies cited
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Cleanliness & sanitation
During the inspection, several living german roaches were observed crawling around the sink and counter in the infant room and pre-k room, floor of the afterschool/night room. and in the kitchen on the floors, counters and sinks. Several dead roaches and droppings were also observed in the pre-k room and
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected 2026-02-12. Correction verified 2026-02-17.
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Cleanliness & sanitation
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Jan 30, 2026 Report · Deficiencies cited
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Cleanliness & sanitation Serious
Based on the information obtained during the investigation, the operation staff failed to demonstrate good judgement and allowed children to stay in care for several hours during an occurrence where there was no running water in the building. This created a health risk to the children in care who were not able to complete proper handwashing
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2026-03-30. Correction verified 2026-04-17.
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Other
Based on the information obtained during the investigation, there is sufficient information available to determine caregivers did not consistently share information about children with the incoming caregiver during a shift change.
HHSC 746.1203(10) — Responsibilities of Caregivers - Share Information with Incoming Caregivers
HHSC risk weight: Medium High. Corrected 2026-03-30. Correction verified 2026-04-17.
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Cleanliness & sanitation Serious
Based on the information obtained during the investigation, the operation failed to ensure physical proximity while in care of children. Children were left unsupervised when staff needed to use the restroom, answer the door, or complete diaper changing for infants in care.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-03-30. Correction verified 2026-04-17.
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Supervision & ratios
Based on the information obtained during the investigation, there is sufficient information to verify the operation was out of ratio. One caregiver was left to care for 16-21 children ranging from 3months to 12yrs old.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2026-03-30. Correction verified 2026-04-17.
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Supervision & ratios
Based on the information obtained during the investigation, the 18-month age difference was not followed. During evening care hours, there were more than 13 children present in the building, the youngest in care was 3 months old and the oldest in care was 12 years old with one caregiver.
HHSC 746.1605(1) — Child/Caregiver Ratio - 18 Months Difference in Age
HHSC risk weight: Medium High. Corrected 2026-03-30. Correction verified 2026-04-17.
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Food & allergies Serious
Based on the information obtained during the investigation, there is sufficient information to verify that infants are placed in restrictive devices for more than 15 minutes, and is not associated with meal times.
HHSC 746.2417(2)(B) — Activities for Infants - Not in Restrictive Device for more than 15 Minutes
HHSC risk weight: High. Corrected 2026-03-30. Correction verified 2026-04-17.
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Other Serious
Based on the information obtained during the investigation, children are placed in highchairs as a form of discipline.
HHSC 746.2805(10) — Prohibited Punishments - Using Inappropriate Long Period of Silence or Inactivity Including Requiring Child to Remain in a Restrictive Device
HHSC risk weight: High. Corrected 2026-03-30. Correction verified 2026-04-17.
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Supervision & ratios
Based on the information obtained during the investigation, the operation failed to notify Child Care Regulation (CCR) the water was shut of resulting in a closure of the operation for multiple days.
HHSC 746.305(a)(1) — Report Unsafe Facility Occurrence
HHSC risk weight: Medium High. Corrected 2026-03-30. Correction verified 2026-04-17.
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Supervision & ratios
Based on information obtained during the investigation, the operation failed to immediately notify parents of an occurrence that there was no running water in the operation. The City of Houston notified the operation between 2-3pm the water was being shut off, however, the operation only notified parents 7pm that there would be no water the weekend.
HHSC 746.307(b)(5) — Parental Communication - Program Unsafe
HHSC risk weight: Medium High. Corrected 2026-03-30. Correction verified 2026-04-17.
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Supervision & ratios
Based on information obtained during the investigation, the operation is not operating 24hrs as indicated in their operational policies. The operation is also not following their policies related to how parents request weekend care.
HHSC 746.501(a)(1) — Written Operational Policies - Operating Times
HHSC risk weight: Medium. Corrected 2026-03-30. Correction verified 2026-04-17.
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Other
Based on review of the available logs for children in care, Children's sign in/out was not being properly tracked. There were several days where children in care were never signed out.
HHSC 746.603(a)(8) — Tracking System or Sign-in and Sign-out Logs
HHSC risk weight: Medium High. Corrected 2026-03-30. Correction verified 2026-04-17.
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Supervision & ratios
During the investigation, the operation failed to provide access to all children's sign-in/out logs upon request.
HHSC 746.801(1) — Required Records Maintained and Made Available - Children's Records
HHSC risk weight: Medium. Corrected 2026-03-30. Correction verified 2026-04-17.
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Cleanliness & sanitation Serious
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Dec 19, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
Two individuals were observed to be present and incare of children without notification of eligibility from the background check.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2025-12-19. Correction verified 2025-12-20.
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Supervision & ratios
The operation was observed to be using outdoor space for an inflatable that has not been approved by CCR or is inclosed with a fence. Children present in this space were observed to be under the age of 5yrs old.
HHSC 746.4305 — Fenced Outdoor Activity Space
HHSC risk weight: Medium High. Corrected 2025-12-19. Correction verified 2025-12-22.
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Safety & premises Serious
Two bouce houses were observed to be installed on concrete
HHSC 746.4601(8) — No Asphalt or Concrete Under Climbing Equipment Unless Unitary Surfacing Covers Use Zone
HHSC risk weight: High. Corrected 2025-12-19. Correction verified 2025-12-20.
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Other
The manufacture instructions for an emclosed inflatable was not observed to be followed. More than 20 children were observed to be on the inflatable at one time and the youngest child playing was 2yrs old. NOTE: The instructions state no more than 6 children at one time and the minumum age is 3yrs old.
HHSC 746.4971(1) — Inflatables - Enclosed Used According to Manufacturer's Instructions
HHSC risk weight: Medium High. Corrected 2025-12-19. Correction verified 2025-12-20.
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Other
The manufacture instructions for an open inflatable was not observed to be followed. 10 children were observed to be on the inflatable at one time and the youngest child playing was between 3-4 yrs old. NOTE: The instructions state no more than 1 child at a time and the minumum age is 4 yrs old.
HHSC 746.4971(2) — Inflatables - Open Used According to Manufacturer's Instructions
HHSC risk weight: Medium High. Corrected 2025-12-19. Correction verified 2025-12-20.
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Staff background & training Serious
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Dec 8, 2025 Inspection · Deficiencies cited
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Other
During the walkthrough, one caregiver was observed to be sweeping their room and another caregiver was observed moping their room. Both caregivers were supervising children.
HHSC 746.1203(3)(C) — Janitorial duties
HHSC risk weight: Medium High. Corrected 2025-12-08. Correction verified 2025-12-19.
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Staff background & training
The director did not have current traning in transportation. Training expired 3/27/2025
HHSC 746.1301(a)(7)(A) — Training Requirements for Employees, Caregivers, and Directors - Transportation training
HHSC risk weight: Medium High. Corrected 2025-12-10. Correction verified 2025-12-19.
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Food & allergies
Children were observed asking for seconds. One child was given more food. The caregiver was told there was no more food for the other children.
HHSC 746.3301(e) — Nutrition and Food Service - Second Serving
HHSC risk weight: Medium. Corrected 2025-12-08. Correction verified 2025-12-19.
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Supervision & ratios
Based on the review of the fire drills. The operation has not completed an drill in under 3 minutes. All drills were completed in 5 minutes and one took 7 minutes to be completed.
HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected 2025-12-22. Correction verified 2025-12-19.
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Safety & premises Serious
The diriver was observed returing from a bus run. After parking driver locked the door and walked inside the building without completing a safety check of the vehicle.
HHSC 746.5625(c) — Electronic Child Safety Alarm - used at all times when transporting a child in care
HHSC risk weight: High. Corrected 2025-12-08. Correction verified 2025-12-19.
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Other
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Nov 24, 2025 Report · Deficiencies cited
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Cleanliness & sanitation
Several dead roaches and droppings were observed on a drawer on on the floor in the kitchen area. One living roach was observed crawing on the drawer.
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected 2025-12-15. Correction verified 2025-12-19.
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Cleanliness & sanitation
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May 29, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 3, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 20, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jan 21, 2025 Assessment · Deficiencies cited
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Records & paperwork
A review of the Employees Who Left Employment in 2024, revealed the center had not reported the number of employees who left employment in 2024 by January 15, 2025, as required.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2025-01-24. Correction verified 2025-01-21.
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Records & paperwork
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Nov 14, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 2, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Oct 8, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 30, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Sep 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 22, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 14, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 14, 2024 Inspection · Deficiencies cited
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Other
A child was observed to be watching tv while eating breakfast. NOTE: Corrected at inspection, the television was turned off
HHSC 746.2207(c)(4) — Screen Time Activities - Not Used During Eating or Rest Times
HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-08-14.
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Supervision & ratios Serious
A 23 mo old was observed eating whole grapes.
HHSC 746.3317(7) — Food Service and Preparation Requirement - No Foods That Present Choking Risk
HHSC risk weight: High. Corrected 2024-08-14. Correction verified 2024-08-22.
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Other
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Aug 8, 2024 Report · Deficiencies cited
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Staff background & training
Staff records were reviewed for 5 caregivers. Training in the following areas: Emergency preparedness Building and physical premise safety hazardous materials abuse and neglect communicable diseases
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2024-08-28. Correction verified 2024-09-10.
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Staff background & training
Director was observed to be missing the following trainings: Emergency preparedness Building and physical premise safety hazardous materials abuse and neglect communicable diseases Medication Allergy response
HHSC 746.1311(a) — Director Annual Training 30 Hours Required
HHSC risk weight: Medium. Corrected 2024-08-28. Correction verified 2024-09-10.
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Supervision & ratios
One caregiver was observed with 16 children 2y-6yr. The specified age group was 3yrs old. The caregiver was over ratio by 1.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2024-08-14. Correction verified 2024-08-22.
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Safety & premises
2 booster seats manufactured in 2009 and expired 2019 were observed to be on the vehicle. NOTE: Corrected at inspection, the booster seats were disposed of during the inspection and new seats were purchased.
HHSC 746.5607(b) — Child Passenger Safety Seat System - Not expired or damaged in accident
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-08-14.
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Safety & premises
Records for 10 children was reviewed and observed to be missing the following: 4 did not have a health statement, one signed by the health care provider. 2 did not have address listed for emergency contact. 2 with listed diagnosed food allergies did not have an allergy plan on file. 1 did not have authorization for emergency medical treatment 1 did not have a special needs statement on file.
HHSC 746.603(a) — Children's Records Maintained
HHSC risk weight: Medium. Corrected 2024-08-28. Correction verified 2024-09-10.
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Staff background & training
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Aug 6, 2024 Inspection · Deficiencies cited
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Safety & premises
The caregiver in charge in the director's absence did not have access to field trip information requested by Child Care Regulation. The caregiver also could not access the keys to the vehicles used for transportation during the visit.
HHSC 746.1013(a) — Director's Absence - Qualified Caregiver in Charge
HHSC risk weight: Medium High. Corrected 2024-08-12. Correction verified 2024-08-13.
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Other
A written activity plan was not observed in the school-age group.
HHSC 746.2203(a) — Written Activity Plans
HHSC risk weight: Medium. Corrected 2024-08-06. Correction verified 2024-08-13.
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Other
A television in the school-age group was observed to be on and napmats were observed on the floor. During the walkthrough caregivers were observed removing the school age children and taking them outside. According to the caregiver in charge, they only watched for 15 minutes beucase they didn't want to sleep.
HHSC 746.2207(c)(4) — Screen Time Activities - Not Used During Eating or Rest Times
HHSC risk weight: Medium. Corrected 2024-08-06. Correction verified 2024-08-14.
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Staff background & training
A child was observed to be sleeping with a training cup.Milk was observed in the bottom of the cup. NOTE: The cup was removed from the child during the inspection
HHSC 746.2505(4)(C) — Furnishings and Equipment for Toddlers - Never Allow Toddlers to Sleep or Walk With Bottles and Training Cups
HHSC risk weight: Medium. Corrected 2024-08-06. Correction verified 2024-08-14.
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Other
One permission slip reviewed for a field trip did not include the child's name
HHSC 746.3001(1) — Field Trips - Signed Permission
HHSC risk weight: Medium High. Corrected 2024-08-06. Correction verified 2024-08-14.
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Safety & premises
Emergency medical authorization for each child transported on a field trip was not available. Emergency and parent contact information was not listed for 2 children.
HHSC 746.3001(2) — Field Trips - Emergency Medical Forms
HHSC risk weight: Medium High. Corrected 2024-08-06. Correction verified 2024-08-14.
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Records & paperwork
Menu substitions were not observed to be recorded. The posted menu in the kitchen stated lunch for 8/6 included mangos, carrots, bread, turkey, and ham. Children in care were served spaghetti, manderine, and mixed veggies.
HHSC 746.3313(1) — Daily Menus - Record Comparable Substitutions
HHSC risk weight: Medium. Corrected 2024-08-07. Correction verified 2024-08-13.
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Cleanliness & sanitation
A can of spaghetti sauce dated 5/24/23 was observed to be open in the refrigerator. A gallon of milk dated 8/4/24 was observed in a second refrigerator.
HHSC 746.3317 — Food Service and Preparation Requirement - Safe and Sanitary
HHSC risk weight: Medium High. Corrected 2024-08-06. Correction verified 2024-08-13.
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Supervision & ratios
A bowl of peeled manderine oranges and a can of tomato sauce was observed to be open and uncovered in the refrigerator. In the freezer, a bag of fish sticks was observed to be open and not properly sealed.
HHSC 746.3317(8) — Food Service and Preparation Requirement - Cover All Stored Food
HHSC risk weight: Medium High. Corrected 2024-08-06. Correction verified 2024-08-14.
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Safety & premises
In the school age room, A ceiling tile was observed to be missing and in need of repair. A large tarp was observed to be falling off of the playground cover.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2024-08-13. Correction verified 2024-08-13.
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Safety & premises
Several broken and torn nap mats were observed in the pre-k group and school age group. The torn mats exposed the foam padding underneath and could not be properly sanitized.
HHSC 746.3407(4) — Sanitize Sleeping Equipment
HHSC risk weight: Medium High. Corrected 2024-08-13. Correction verified 2024-08-13.
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Other
A box fan was observed to be on the floor and in reach of children.
HHSC 746.3701(3) — Safety - Air Conditioners, Fans, Heaters Safeguarded
HHSC risk weight: Medium High. Corrected 2024-08-06. Correction verified 2024-08-13.
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Food & allergies
A copy of the montly menu was not observed to be posted in a prominent and publicly accessible place.
HHSC 746.401(6) — Posting Requirements - Daily menu, including all snacks and meals served by the child care center
HHSC risk weight: Medium. Corrected 2024-08-06. Correction verified 2024-08-13.
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Safety & premises
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May 7, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 22, 2024 Assessment · Deficiencies cited
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Staff background & training Serious
The operation failed to operate in compliance with the Minimum Standards regarding training requirements when the director provided altered documentation related to transportation training.
HHSC 746.1003(1) — Director Responsibilities - Operate in Compliance
HHSC risk weight: High. Corrected 2024-03-22. Correction verified 2024-04-05.
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Staff background & training Serious
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Mar 14, 2024 Assessment · Deficiencies cited
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Staff background & training
One caregiver did not have current 1st aid training. Training expired 11/30/2023
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2024-03-15. Correction verified 2024-03-18.
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Staff background & training
One caregiver did not have current CPR. Training expired 11/30/2023
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2024-03-15. Correction verified 2024-03-19.
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Staff background & training
Transportation training was not available for the director who provided transportation for children.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2024-03-15. Correction verified 2024-03-19.
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Safety & premises
Of the 5 records reviewed for children, one did not have the address listed for an emergency contact.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2024-03-15. Correction verified 2024-03-18.
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Staff background & training
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Feb 28, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 20, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 20, 2024 Inspection · Deficiencies cited
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Staff background & training
One caregiver did not have current 1st aid training. Training expired 11/30/2023
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2024-03-12. Correction verified 2024-03-14.
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Staff background & training
One caregiver did not have current CPR. Training expired 11/30/2023
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2024-03-12. Correction verified 2024-03-14.
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Staff background & training
Transportation training was not available for the director who provided transportation for children.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2024-03-01. Correction verified 2024-03-14.
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Safety & premises
Of the 5 records reviewed for children, one did not have the address listed for an emergency contact.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2024-02-20. Correction verified 2024-03-14.
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Staff background & training
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Feb 13, 2024 Report · Deficiencies cited
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Staff background & training Serious
Based on the information obtained during the investigation, a caregiver was allowed access to children prior to receiving notification of eligibility from the Centralized Background Check Unit. The caregiver provided care to children from 1/29-1/31. The background check was not submitted until 1/30. The operation did not receive results of the background check until 2/12.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-03-01. Correction verified 2024-03-01.
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Cleanliness & sanitation Serious
Based on the information obtained during the investigation, the director failed to ensure all employees were supervised. The director was unaware an incident where a caregiver placed an infant in a baby jumper that tipped over with the infant inside. The director was also not aware of incidents were the a caregiver left infants unattended on a diaper changing table, placed prohibited items (boppy pillows, bottles, and blankets) in cribs with infants, used profane and inappropriate language in the presence of children . According to the director, they were not aware of anything going on with the caregiver until CCR informed them of the allegations.
HHSC 746.1003(4) — Director Responsibilities - Employees Supervised
HHSC risk weight: High. Corrected 2024-03-01. Correction verified 2024-03-12.
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Food & allergies Serious
Based on the information obtained during the investigation, a caregiver failed to use good judgement when they placed an infant in a baby jumper to stop them from removing the shelves from a refrigerator located in the classroom. The infant exceeded the height and weight limits listed by the manufacture. This resulted in the jumper tipping over with the infant inside. The caregiver did not immediately give aid and continued to speak with a parent that was present in the room. The caregiver also failed to use self-control with they used profane and inappropriate language in the presence of children after being instructed by a food program representative that the snack prepared for the infants could not be served.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-03-01. Correction verified 2024-03-12.
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Staff background & training
Based on the information obtained during the investigation, a caregiver with no prior experience, hired 1/29/24, was in care of children and counted in ratio before completing at least 8 hours of preservice training.
HHSC 746.1301(a)(2)(A) — Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training
HHSC risk weight: Medium High. Corrected 2024-03-01. Correction verified 2024-03-01.
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Staff background & training Serious
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Jan 18, 2024 Assessment · Deficiencies cited
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Records & paperwork
A review of the Employees Who Left Employment in 2023, revealed the center had not reported the number of employees who left employment in 2023 by January 15, 2024, as required.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2024-01-19. Correction verified 2024-01-19.
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Records & paperwork
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Jan 9, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 31, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 11, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 25, 2023 Inspection · Deficiencies cited
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Staff background & training
A follow-up inspection was conducted and compliance was not met. This deficiency is being recited. Six staff do not have signed documentation by the staff and the trainer that orienatin to the center was completed. Pictures were taken.
HHSC 746.1301(a)(1)(A) — Training Requirements for Employees, Caregivers, and Directors - Orientation
HHSC risk weight: Medium High. Corrected 2023-09-01. Correction verified 2023-09-11.
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Discipline & child guidance Serious
A follow-up inspection was conducted and compliance was not met. This deficiency is being recited. The folloiwng infromaiton is missing from the operational polciies: 1. Procedures for handling medical emergencies 2 Procedures for parental notifications 3. Procedures for parents to review the most recent Licensing inspection report and a copy of Minimum Standards 4. The correct contact information for tLicensing website. 5. Requirements for staff vaccinations 6. Procedures for providing inclusive services for children with special care needs 7. Statement that the center is in a gang free zone. 8. Staff requirements for recognizing, reporting the signs and symptoms of abuse and neglect, things the center will do to increase staff and parent awareness. 9. Benefits of outdoor play, type of activities the children will participate in while outside, recommended clothing and footwear and the plan for physical activity when the weather prevents the children from going outside
HHSC 746.201(1) — Policies Comply with Rules
HHSC risk weight: High. Corrected 2023-09-01. Correction verified 2023-09-11.
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Other
A follow-up inspection was conducted and compliance was not met. The school-age, pre-k and toddler classrooms do not have activity plans that include specifc activities and dates.
HHSC 746.2205(a)(2) — Written Activity Plan - Outline Daily Activities
HHSC risk weight: Medium. Corrected 2023-09-01. Correction verified 2023-09-05.
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Other
The school-age children were watching televiosn during rest time. This was corrected at inspection.
HHSC 746.2207(c)(4) — Screen Time Activities - Not Used During Eating or Rest Times
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-08-25.
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Cleanliness & sanitation
A bottle of disinfectant spray was accessible to children in care. This was corrected at inspection.
HHSC 746.3407(13) — Using, Storing and Disposing of Hazardous Materials
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-08-25.
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Other
A follow-up inspection was conducted and compliance was not met. This deficiency is being recited. A list of current employees is not posted.
HHSC 746.401(9) — Posting Requirements - List entitled "Current Employees"--sized at least 81/2 X 11 inches, printed legibly, include employee first and last name
HHSC risk weight: Medium Low. Corrected 2023-09-01. Correction verified 2023-09-05.
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Other
The seats in the kidney shaped table in the toddler classroom are not equipped with safety straps.
HHSC 746.4501(b) — Chairs - Safety Straps Used if Required by Manufacturer
HHSC risk weight: Medium. Corrected 2023-09-01. Correction verified 2023-09-11.
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Safety & premises
A follow-up inspection was conducted and compliance was not met. This deficiency is being recited. Loose-fill surfacing has not been added to the playground use zones.
HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
HHSC risk weight: Medium High. Corrected 2023-09-01. Correction verified 2023-09-11.
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Safety & premises
A follow-up inspection was conducted and compliance was not met. This deficiency is being recited. The evacuation diagram does not show the relocation area inside of the building in the event of severe weather.
HHSC 746.5207(a)(4) — Emergency Evacuation and Relocation Diagram - Designated Location Inside
HHSC risk weight: Medium High. Corrected 2023-09-01. Correction verified 2023-09-05.
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Records & paperwork
A follow-up inspection was conducted and compliance was not met. This deficiency is being recited. The folloiwng information was missing: 1. One lacked a hre date 2. Three lacked infromation on special needs.
HHSC 746.603(a)(2) — Children's Records - Admission Information
HHSC risk weight: Medium. Corrected 2023-09-01. Correction verified 2023-09-11.
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Records & paperwork
A follow-up inspection was conducted and compliance was not met. This deficiency is being recited. Four children's records lack a health statement.
HHSC 746.611(b) — Health Statement on File within 1 Week of Admission
HHSC risk weight: Medium. Corrected 2023-09-01. Correction verified 2023-09-11.
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Illness & medication Serious
A follow-up inspection was conducted and compliance was not met. This deficiency is being recited. Three children's records were behind with immunizations.
HHSC 746.613(a) — Required Immunizations
HHSC risk weight: High. Corrected 2023-09-01. Correction verified 2023-09-11.
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Supervision & ratios
A follow-up inspection was completed and compliance was not met. Five lacked a signed statement that a copy of the personnel and operational policies were received and one lacked a notarized affidavit.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2023-09-01. Correction verified 2023-09-11.
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Staff background & training
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Aug 8, 2023 Inspection · Deficiencies cited
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Staff background & training
Of the 7 staff records evaluated, 5 have not completed an orientation to the center.
HHSC 746.1301(a)(1)(A) — Training Requirements for Employees, Caregivers, and Directors - Orientation
HHSC risk weight: Medium High. Corrected 2023-08-22. Correction verified 2023-08-25.
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Staff background & training
Of the 7 staff records evaluated, 1 staff has not completed 8 clock hours of pre-service training prior to being counted in the child/staff ratios.
HHSC 746.1301(a)(2)(A) — Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training
HHSC risk weight: Medium High. Corrected 2023-08-22. Correction verified 2023-08-25.
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Discipline & child guidance Serious
The following information was missing from the operational policies: 1. Procedures for handling medical emergencies 2 Procedures for parental notifications 3. Procedures for parents to review the most recent Licensing inspection report and a copy of Minimum Standards 4. The correct contact information for the local Licensing office and website 5. Emergency Preparedness plan 6. Requirements for staff vaccinations 7. Procedures for providing inclusive services for children with special care needs 8. Statement that the center is in a gang free zone. 9. Staff requirements for recognizing, reporting the signs and symptoms of abuse and neglect, things the center will do to increase staff and parent awareness. 10. Benefits of outdoor play, type of activities the children will participate in while outside, recommended clothing and footwear and the plan for physical activity when the weather prevents the children from going outside
HHSC 746.201(1) — Policies Comply with Rules
HHSC risk weight: High. Corrected 2023-08-22. Correction verified 2023-08-25.
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Other
Parents were not notified at the time of enrollment that the center does not have liability insurance.
HHSC 746.207(a) — AP Parent Notification of Liability Insurance - If No Insurance Must Notify Parent in Writing at Enrollment
HHSC risk weight: Medium High. Corrected 2023-08-22. Correction verified 2023-08-25.
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Other
The actuvity plans do not include the specific activities for each age group.
HHSC 746.2205(a)(2) — Written Activity Plan - Outline Daily Activities
HHSC risk weight: Medium. Corrected 2023-08-22. Correction verified 2023-08-25.
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Other
A list of current employees is not posted.
HHSC 746.401(9) — Posting Requirements - List entitled "Current Employees"--sized at least 81/2 X 11 inches, printed legibly, include employee first and last name
HHSC risk weight: Medium Low. Corrected 2023-08-08. Correction verified 2023-08-25.
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Safety & premises
The correct contact infromation for the local Child Care Regulation office is not posted.
HHSC 746.405(4) — Required posting of Emergency Telephone numbers- Local Licensing Office Phone Number
HHSC risk weight: Medium. Corrected 2023-08-08. Correction verified 2023-08-25.
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Safety & premises
The loose fill surfacing on one playground has been overgrown by grass.
HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
HHSC risk weight: Medium High. Corrected 2023-08-22. Correction verified 2023-08-25.
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Safety & premises
The evacuation diagram does not show the relocation area inside of the building in the event of severe weather.
HHSC 746.5207(a)(4) — Emergency Evacuation and Relocation Diagram - Designated Location Inside
HHSC risk weight: Medium High. Corrected 2023-08-09. Correction verified 2023-08-25.
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Safety & premises
Of the 10 children's records evaluated, the following information was missing: 1. All lacked the date of admission 2. One lacked the name, address and phone number of the emergency contact. 3. Two lacked the address of the emergency contact 4. One lacked the phone number for the people that can pick up the child 5. All lacked the required new information regarding special needs and water activities 6. Three lacked a shot record 7. One lacked a vision and hearing screening
HHSC 746.603(a)(2) — Children's Records - Admission Information
HHSC risk weight: Medium. Corrected 2023-08-22. Correction verified 2023-08-25.
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Records & paperwork
Of the 10 children's records evaluated, 7 lacked a health statement.
HHSC 746.611(b) — Health Statement on File within 1 Week of Admission
HHSC risk weight: Medium. Corrected 2023-08-22. Correction verified 2023-08-25.
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Illness & medication Serious
Of the 10 children's records evaluated, 4 were behind with immunizations.
HHSC 746.613(a) — Required Immunizations
HHSC risk weight: High. Corrected 2023-08-22. Correction verified 2023-08-25.
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Records & paperwork
The director and one staff are not documenting the daye and hours worked.
HHSC 746.801(5) — Required Records Maintained and Made Available - Employees' Attendance
HHSC risk weight: Medium. Corrected 2023-08-08. Correction verified 2023-08-25.
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Staff background & training
Of the 7 staff records evaluated, the following information was missing: 1. All lacked a hire date 2. All lacked notarized affidavits 3. Five lacked a signed statement that a copy of the operation and personnel policies were received.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2023-08-22. Correction verified 2023-08-25.
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Staff background & training
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
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- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
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If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.