Kindercare Learning Ctrs-college

Violations by category

• Cleanliness & sanitation 8
• Illness & medication 5
• Supervision & ratios 1
• Discipline & child guidance 1
• Safety & premises 5
• Food & allergies 1
• Staff background & training 6
• Records & paperwork 3
• Other 9

Year by year

Enforcement actions

• Aug 27, 2025 — Warning Letter

  251.07(2)(e) (Child Guidance - Prohibited Actions ) on 8/13/2025 : Based on multiple staff interviews, a staff member was grabbing children by the arm and forcefully laying them down on their cots.

A warning letter is not an enforcement action under Wisconsin law and carries no appeal rights. Orders and forfeitures are enforcement actions and can be appealed.

Inspection visits

1. Aug 7, 2026 Licensing visit · 264 rules checked, 3 not met
   • Records & paperwork

     The Department was not notified of a change in center director.

     DCF 251.04(3)(c) — Report - Change In Administrator Or Center Director

   • Other

     Children napping on cots were not provided with sheets to place on top of the cots (excluding those children using sleeping bags).

     DCF 251.07(4)(d) — Naps Or Rest Periods - Individual Bedding

   • Other

     Over Two Intakes for two children were not present in the room in which the children were being cared for.

     DCF 251.09(1)(b) — Infant & Toddler - Location & Sharing Intake Information

   DCF visit report

2. Feb 17, 2026 Licensing visit · 526 rules checked, 10 not met
   • Safety & premises

     Child #3 and #4 were missing emergency contact information for the child.

     DCF 251.04(6)(a)1. — Child Record - Enrollment Information

   • Illness & medication

     Child #1, 4 and 5 were missing documentation of immunization history.

     DCF 251.04(6)(a)6m. — Child Record - Immunization History

   • Records & paperwork

     Child #4 was missing documentation of an initial health examination within 3 months of enrollment at the center.

     DCF 251.04(6)(a)8.a. — Child Record - Physical Exam - Under 2

   • Staff background & training

     The meal prep personnel did not complete the annual one hour training in kitchen sanitation, food handling and nutrition course.

     DCF 251.05(3)(gr)3.a. — Meal Prep Personnel - Training

   • Safety & premises

     There was not sufficient indoor play equipment to allow each child a choice of at least three activities involving equipment when all children are using equipment, particularly in the preschool.

     DCF 251.07(3)(b)2. — Equipment - Quantity For Indoors

   • Safety & premises

     There was not sufficient outdoor play equipment to allow each child at least 1 activity involving equipment when all children are using equipment.

     DCF 251.07(3)(b)3. — Equipment - Quantity For Outdoors

   • Cleanliness & sanitation

     A child care worker was observed wiping several childrens noses and did not wash her hands between/after wiping.

     DCF 251.07(6)(i)2. — Adult Handwashing

   • Safety & premises

     An infant aged 4 months was observed swaddled while sleeping, while swaddling is not recommended for children over 1 month and there was no permission on file from the parent.

     DCF 251.09(1)(L) — Infant & Toddler - Soft Materials In Cribs

   • Other

     Not all children under age two years had on file Under Two Intake information in the classroom.

     DCF 251.09(1)(b) — Infant & Toddler - Location & Sharing Intake Information

   • Other

     Not all Under Two Intakes were updated as required.

     DCF 251.09(1)(c) — Infant & Toddler - Documenting Changes In Development

   DCF visit report · Correction plan (PDF)

3. Sep 3, 2025 Licensing visit · 2 rules checked, 2 not met
   • Cleanliness & sanitation

     According to the center policy, diaper changes will be provided as a needed basis. During interviews with staff and the center director, a childs diaper is to be changed every two hours or every hour if a child has a rash and cream is applied. On 7/22/25, a child started to obtain a rash. Based on the childs transition report, a diaper change was conducted on 3:36pm, at which time, cream was applied. Staff failed to change the childs diaper one hour later.

     DCF 251.04(2)(h) — Policies Submitted & Implemented

   • Cleanliness & sanitation

     On 9/3/25, after diapering, the changing table was not cleaned by staff using a two-step process. The changing table was not cleaned with a disinfectant, only with a multi-purpose cleaner.

     DCF 251.09(4)(a)3. — Infant & Toddler - Diaper Changing Surface Disinfection

   DCF visit report

4. Aug 13, 2025 Licensing visit · 289 rules checked, 12 not met 1 serious
   • Staff background & training

     Staff D does not have documentation of a current child abuse and neglect training. The most recent training on file was taken February 2023.

     DCF 251.05(3)(cm) — Child Abuse & Neglect - Biennial Training

   • Staff background & training

     Staff B, identified as the meal prep personnel, does not have the annual one hour training in kitchen sanitation, food handling, and nutrition.

     DCF 251.05(3)(gr)3.a. — Meal Prep Personnel - Training

   • Cleanliness & sanitation

     The bathroom in the preschool/school age room are not maintained in a sanitary condition. Urine was observed in one of the toilets, stool was splattered in the toilet bowl and on the toilet seats, and several disposable gloves were laying on the floor.

     DCF 251.06(10)(dm)1. — Washrooms - Sanitary Conditions

   • Discipline & child guidance Serious

     Based on multiple staff interviews, a staff member was grabbing children by the arm and forcefully laying them down on their cots.

     DCF 251.07(2)(e) — Child Guidance - Prohibited Actions

   • Cleanliness & sanitation

     Bedding in the preschool/school age room are not being maintained and stored in a clean and sanitary manner. Cots were not fully covered with a clean sheet/blanket.

     DCF 251.07(4)(e) — Naps Or Rest Periods - Bedding Maintenance, Storage, Cleanliness

   • Illness & medication

     There is no documentation that the medical log book in the school age room was reviewed within the last 6 months.

     DCF 251.07(6)(dm)4. — Medical Log - Reviewing Injury Records

   • Illness & medication

     A medication authorization observed on the premise does not include a begin and end date on the form.

     DCF 251.07(6)(f)1.a. — Medication Administration - Parent Authorization

   • Illness & medication

     Childrens Motrin and Childrens Tylenol being stored at the center are not labeled with the childs name.

     DCF 251.07(6)(f)1.b. — Medication Administration - Containers & Labeling

   • Illness & medication

     Several medications observed on the premise (Childrens Motrin, Childrens Tylenol, and Diazepam) do not have a medication authorization form signed and dated by the parent. A medication authorization for an Albuterol inhaler lacked a current authorization; the authorization expired July 2025.

     DCF 251.07(6)(f)6. — Current Authorizations For Medications On Premises

   • Cleanliness & sanitation

     In the preschool room, a childs hands were not washed with soap and running water after diapering.

     DCF 251.07(6)(i)1. — Washing Child's Hands & Face

   • Other

     Two infant and toddler intake forms were not in the room care was being provided.

     DCF 251.09(1)(b) — Infant & Toddler - Location & Sharing Intake Information

   • Other

     Under 2 intake forms in the Infant A and Toddler room were not updated within the past 3 months.

     DCF 251.09(1)(c) — Infant & Toddler - Documenting Changes In Development

   DCF visit report · Correction plan (PDF)

5. Jan 29, 2025 Licensing visit · 246 rules checked, 3 not met 2 serious
   • Records & paperwork Serious

     Attendance is not current and accurate on the day of the licensing visit. In the preschool room, there were 7 children in care but 8 children signed in.

     DCF 251.04(6)(b) — Current, Accurate Daily Attendance Record

   • Staff background & training

     Staff are not consistently documenting hours. On 1/29/25, two staff were signed into the DSP B room but only one staff member was present. And on 1/22/25, one staff signed into the preschool room but did not sign out.

     DCF 251.05(2)(a)6. — Staff Record - Days & Hours Worked

   • Other Serious

     On 1/29/25, the child tracking was not accurate in the preschool room; 7 children were in attendance but 8 children were marked in on the tracking sheet.

     DCF 251.055(1)(f) — Child Tracking Procedure

   DCF visit report · Correction plan (PDF)

6. Dec 18, 2024 Licensing visit · 240 rules checked, 4 not met
   • Staff background & training

     Staff are not consistently documenting hours worked when used to meet staff-to-child ratio. On the day of the monitoring visit, three staff were signed into the Toddler room but only two staff were present. And in the DPSA room, two staff were signed in but only one was present.

     DCF 251.05(2)(a)6. — Staff Record - Days & Hours Worked

   • Cleanliness & sanitation

     The bathroom in the Toddler room had rust peeling away at the bottom of the door frame. The rust was sharp and accessible to children.

     DCF 251.06(2)(gm) — Premises - Well Drained, Clean, In Good Repair

   • Other

     Four Infant and Toddler Intake forms were completed but were not on file in the same room care was being provided.

     DCF 251.09(1)(b) — Infant & Toddler - Location & Sharing Intake Information

   • Food & allergies

     In the Infant B room, two bottles brought from home were labeled with the childs name but were not dated.

     DCF 251.09(3)(a)2. — Infant & Toddler - Food & Formula Brought From Home

   DCF visit report · Correction plan (PDF)

7. Apr 17, 2024 Licensing visit · 471 rules checked, 5 not met 1 serious

   The DCF Finder's main page now lists this visit as "No Violations found". Its own visit report below still cites these rules. DCF's list drops violations after about two years.

   • Staff background & training

     Staff Are Not Consistently Documenting Their Hours Worked When Used To Meet Staff-To-Child Ratio. On 4/17/24, Three Staff Members Were Signed Into Infant A Room But Only Two Staff Members Were Present. And In The Dps Room, Four Staff Members Were Signed In But Only Two Staff Members Were Present.

     DCF 251.05(2)(a)6. — Staff Record - Days & Hours Worked

   • Safety & premises

     A Broken Toy (A Plastic Car) Was Observed In The Outdoor Play Space And Accessible To Children.

     DCF 251.06(11)(bm)3. — Outdoor Play Equipment - Construction, Condition

   • Cleanliness & sanitation Serious

     A Bottle Of Disinfectant Spray, Labeled Keep Out Of Reach Of Children, Was Observed On A Shelf In The Pre-K Room And Accessible To Children.

     DCF 251.06(2)(d) — Access To Materials Potentially Harmful To Children

   • Supervision & ratios

     The Kitchen Freezer Is Not Being Maintained At 0 Degrees. The Freezer Was At 3 Degrees.

     DCF 251.06(9)(d)1.b. — Food Storage - Refrigeration Units

   • Other

     Under 2 Intake Forms For Child 2, 4, 6, And 7 Were Not Updated Every Three Months To Include Documentation Of The Child;S Developmental/Routine Changes.

     DCF 251.09(1)(c) — Infant & Toddler - Documenting Changes In Development

   DCF visit report · Correction plan (PDF)