Kindercare Learning Center

Violations by category

• Cleanliness & sanitation 6
• Illness & medication 1
• Supervision & ratios 6
• Safety & premises 1
• Food & allergies 2
• Staff background & training 6
• Records & paperwork 3
• Other 3

Year by year

Enforcement actions

• Nov 11, 2024 — Orders Letter
• Sep 9, 2024 — Forfeiture
• Jul 22, 2024 — Warning Letter
• Mar 18, 2024 — Forfeiture
• Mar 18, 2024 — Orders Letter
• Nov 30, 2023 — Warning Letter

A warning letter is not an enforcement action under Wisconsin law and carries no appeal rights. Orders and forfeitures are enforcement actions and can be appealed.

Inspection visits

1. Aug 5, 2026 Licensing visit · 2 rules checked, 2 not met
   • Illness & medication

     Staff members failed to contact a parent immediately after a child suffered a head injury. The incident was self-reported.

     DCF 251.04(4)(a)2.c. — Parent Notification - Injury, Consumption Of Allergen, Incorrect Medication

   • Records & paperwork

     Staff members did not follow the first aid procedure when a child had a bump on his head after throwing himself backwards. They failed to assess the child to determine if he sustained any injuries. The incident was self-reported.

     DCF 251.07(6)(j)4. — First Aid Procedures

   DCF visit report · Correction plan (PDF)

2. May 22, 2026 Licensing visit · 81 rules checked, 7 not met 3 serious
   • Staff background & training

     Staff days and worked hours record was inaccurate when staff member counted in ratio did not sign in or out on multiple classrooms.

     DCF 251.05(2)(a)6. — Staff Record - Days & Hours Worked

   • Supervision & ratios Serious

     Based on the attendance record on May 2026, Infant 1 and Infant 2 rooms exceeded the maximum group size multiple times when 9 and 10 children under the age of 18 months were in care.

     DCF 251.055(2)(a) — Group Size - Maximum

   • Supervision & ratios Serious

     Based on the attendance record on May 2026, Infant 1 and Infant 2 room exceeded the staff-to-child ratio on multiple days when 1 staff cared for 5 to 9 children. During the site visit a licensor observed that at the Two's room 1 teacher was caring for 11 children under the age of 2.5 yrs old for approximately 5 minutes.

     DCF 251.055(2)(b) — Staff-To-Child Ratios - Minimum

   • Cleanliness & sanitation Serious

     Items marked keep out of the reach of children were accessible when diapers rash lotion and sunscreens were stored in the children's bathroom.

     DCF 251.06(2)(d) — Access To Materials Potentially Harmful To Children

   • Cleanliness & sanitation

     The sink cabinets in multiple classroom were not in a good repair.

     DCF 251.06(2)(gm) — Premises - Well Drained, Clean, In Good Repair

   • Other

     The children's faces were not wiped/washed when some were observed to have runny noses and mucus on their faces.

     DCF 251.07(6)(g)1. — Wiping Bodily Secretions

   • Records & paperwork

     Based on the attendance record, Infants 1 and Infants 2 rooms did not have at least one assigned caregiver. Every single day from May 1, 2026, to May 22, 2026, children under 1-year-old were in care of multiple staff during the day.

     DCF 251.09(1)(d) — Infant & Toddler - Assignment To Room & Caregiver

   DCF visit report · Correction plan (PDF)

3. Jan 8, 2026 Licensing visit · 184 rules checked, 5 not met
   • Records & paperwork

     The center failed to report some rooms changes within at least 20 working days prior to the changes.

     DCF 251.04(3)(h) — Report - Change In Room Usage

   • Staff background & training

     Staff B did not have documentation of having completed Cardiopulmonary Resuscitation Training within the 3 months after beginning to work with children in care.

     DCF 251.05(3)(c) — Cardiopulmonary Resuscitation Training

   • Supervision & ratios

     Infants and assistant teachers were not supervised by a lead teacher.

     DCF 251.055(1)(b) — Supervision - Teacher Per Group Of Children

   • Safety & premises

     Infants were not on individualized schedules when children were observed in the crib not showing signal that they were tired. Staff member stated they all follow the center's nap routine.

     DCF 251.09(2)(b) — Infant & Toddler - Individual Sleep Patterns

   • Cleanliness & sanitation

     The directions of diapers lotions, powders or salves used sometimes by children were not posted in the diaper changing area in several rooms.

     DCF 251.09(4)(a)10. — Infant & Toddler - Diapering Lotions, Powders, Salves

   DCF visit report · Correction plan (PDF)

4. Aug 22, 2025 Licensing visit
   • Other

     Children infant and toddler development and routine documentation were not updated every 3 months.

     DCF 251.09(1)(c) — Infant & Toddler - Documenting Changes In Development

   DCF visit report · Correction plan (PDF)

5. Feb 20, 2025 Licensing visit · 148 rules checked, 2 not met
   • Other

     children's cots were not placed at least 2 feet from the nearest sleeping child.

     DCF 251.07(4)(cm) — Naps Or Rest Periods - Sleeping Surfaces - Children 1 And Older

   • Cleanliness & sanitation

     Eating surfaces were not cleaned and sanitized after lunch in some rooms.

     DCF 251.07(5)(b)5. — Eating Surfaces - Cleaned, Sanitized

   DCF visit report · Correction plan (PDF)

6. Sep 26, 2024 Licensing visit · 2 rules checked, 2 not met 2 serious

   The DCF Finder's main page now lists this visit as "No Violations found". Its own visit report below still cites these rules. DCF's list drops violations after about two years.

   • Staff background & training Serious

     Staff A Did Not Complete The Required Entry-Level Training Prior To Assuming The Teacher Position.

     DCF 251.05(3)(f)3. — Child Care Teacher - Entry-Level Training

   • Supervision & ratios Serious

     Staff Member Admitted Likely Fall Asleep For A Short Period While Caring For Children.

     DCF 251.055(1)(a) — Supervision Of Children

   DCF visit report · Correction plan (PDF)

7. Jul 9, 2024 Licensing visit · 227 rules checked, 3 not met 2 serious

   The DCF Finder's main page now lists this visit as "No Violations found". Its own visit report below still cites these rules. DCF's list drops violations after about two years.

   • Staff background & training Serious

     Staff B Did Not Complete The Required Entry-Level Training Prior To Assuming The Position Of Teacher.

     DCF 251.05(3)(f)3. — Child Care Teacher - Entry-Level Training

   • Supervision & ratios Serious

     The Toddlers Classroom Exceeded The Minimum Staff-To-Child-Ratio When 9 Children, Two Years Old, Were In Cared By One Child Care Worker. The Second Staff Left The Room Twice During The Visit.

     DCF 251.055(2)(b) — Staff-To-Child Ratios - Minimum

   • Food & allergies

     In The Infants' Room, Several Infants Were Fed From Commercial Food Containers.

     DCF 251.09(3)(a)14. — Infant & Toddler - Feeding From Baby Food Containers

   DCF visit report · Correction plan (PDF)

8. Mar 28, 2024 Licensing visit · 1 rules checked, 1 not met

   The DCF Finder's main page now lists this visit as "No Violations found". Its own visit report below still cites these rules. DCF's list drops violations after about two years.

   • Food & allergies

     A Staff Member Fed A Child With The Wrong Breastmilk. The Incident Was Self Reported

     DCF 251.09(3)(a)2m. — Infant & Toddler - Correct Food, Breastmilk, Or Formula

   DCF visit report · Correction plan (PDF)

9. Feb 16, 2024 Licensing visit · 2 rules checked, 2 not met 1 serious

   The DCF Finder's main page now lists this visit as "No Violations found". Its own visit report below still cites these rules. DCF's list drops violations after about two years.

   • Staff background & training

     Current And Accurate Attendance Records Were Not Maintained In The Toddler's Classroom When A Staff Member Was Signed Into The Classroom And Counted Into The Staff-To- Child Ratio At 7:40 A.M. But The Center's Time Card Showed The Staff Member Clocked In At 8:02 A.M.

     DCF 251.05(2)(a)6. — Staff Record - Days & Hours Worked

   • Supervision & ratios Serious

     Based On Attendance Record On February 7, 2024, The Toddler's Room Exceeded The Minimum Staff-To-Child-Ratio When Five Children Under The Age Of Two Years Old Were In Cared By One Child Care Worker From 7:42 A.M. To 8:02 A.M.

     DCF 251.055(2)(b) — Staff-To-Child Ratios - Minimum

   DCF visit report · Correction plan (PDF)

10. Jan 25, 2024 Licensing visit · 178 rules checked, 3 not met

    The DCF Finder's main page now lists this visit as "No Violations found". Its own visit report below still cites these rules. DCF's list drops violations after about two years.

    • Staff background & training

      Staff C And D Did Not Have A Physical Examination Report Within The 30 Days Of Being Hired That Indicated The Person Was Free Of Illness And Able To Work With Children.

      DCF 251.05(2)(a)3.a. — Staff Record - Physical Examination

    • Cleanliness & sanitation

      Preschool Bathroom Was Not In A Sanitary Condition.

      DCF 251.06(10)(dm)1. — Washrooms - Sanitary Conditions

    • Cleanliness & sanitation

      The Preschool Room, Mixed Age Group, Did Not Have An Easily Cleanable Surface When The Diaper Changing Pad Was Not In A Good Condition.

      DCF 251.09(4)(a)3. — Infant & Toddler - Diaper Changing Surface Disinfection

    DCF visit report · Correction plan (PDF)