Casa Esperanza INC Dba Hope House
None, TX
Program
- Type
- General residential operation
- Licensed capacity
- 16
- Ages
- 5-17
- Hours
- -
- Director / administrator
- David Gould
- Phone
- (512) 515-6889
- Regulated since
- Apr 22, 1986
- HHSC IDs
- Operation 95069 · number 53712
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 7 | 4 | Illness & medication (2), Supervision & ratios (1), Discipline & child guidance (1), Staff background & training (2), Other (1) |
| 2024 | 8 | 4 | Illness & medication (2), Supervision & ratios (3), Discipline & child guidance (2), Records & paperwork (1) |
| 2023 | 3 | 2 | Staff background & training (2), Records & paperwork (1) |
| 2022 | 3 | 2 | Cleanliness & sanitation (1), Supervision & ratios (1), Other (1) |
Enforcement actions
- Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
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Sep 3, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Aug 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 24, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jun 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 29, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Apr 3, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Mar 21, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Mar 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 16, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jan 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 18, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Sep 30, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Sep 22, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 19, 2025 Report · Deficiencies cited
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Illness & medication Serious
The medication record for a child in care showed 11 doses were taken, but the number of pills remaining was 17 out of 30.
HHSC 748.2151(a) — Medication Record-Maintain cumulative record of prescription medications dispensed to child, include nonprescription meds for child under five yrs old
HHSC risk weight: Medium High. Corrected 2025-10-27. Correction verified 2025-10-21.
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Illness & medication Serious
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Sep 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 29, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Aug 11, 2025 Report · Deficiencies cited
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Illness & medication Serious
It was determined that the operation did not receive consent prior to increasing the dosage of a psychotropic medication for a child in care.
HHSC 748.2001(b) — Administration of Medication-Must obtain written, signed, & dated consent for a new psychotropic medication
HHSC risk weight: High. Corrected 2025-09-10. Correction verified 2025-09-10.
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Illness & medication Serious
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Jul 14, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 17, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Apr 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 15, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 13, 2025 Report · Deficiencies cited (self-report)
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Other
It was found that the serious incident documentation was missing the names of all adults involved and their role in relation to the child.
HHSC 748.311(4) — Serious Incident Documentation-Includes names of all adults involved and their role in relation to the child(ren)
HHSC risk weight: Medium. Corrected 2025-05-23. Correction verified 2025-05-27.
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Other
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Apr 11, 2025 Report · Deficiencies cited
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Staff background & training
During a review of training logs, it was found that one staff did not complete the training for Trauma informed Care within the 90 days of the hire date.
HHSC 748.881(6) — General pre-service training curriculum-Includes trauma informed care
HHSC risk weight: Medium. Corrected 2025-05-16. Correction verified 2025-05-16.
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Staff background & training
During a review of training logs, it was found that one staff did not complete the training for Normalcy within the 90 days of the hire date.
HHSC 748.881(7) — General pre-service training curriculum-Includes normalcy
HHSC risk weight: Medium. Corrected 2025-05-16. Correction verified 2025-05-16.
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Staff background & training
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Apr 3, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 31, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Mar 1, 2025 Report · Deficiencies cited
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Supervision & ratios Serious
During the interview, a staff stated during a head count of the children it was discovered the victim was missing.
HHSC 748.685(a)(4) — Caregiver responsibility - providing the level of supervision necessary to ensure each child's safety and well-being
HHSC risk weight: High. Corrected 2025-03-21. Correction verified 2025-04-03.
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Supervision & ratios Serious
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Jan 24, 2025 Report · Deficiencies cited
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Discipline & child guidance Serious
Based on investigation interviews the operation staff and/or management are not reporting suspected allegations of abuse and neglect of a child to the Child Abuse Hotline.
HHSC 748.303(a)(3)(A) — Serious Incident-Report to Licensing as soon as aware of allegations or indications of abuse, neglect, or exploitation of a child
HHSC risk weight: Medium High. Corrected 2025-04-02. Correction verified 2025-04-03.
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Discipline & child guidance Serious
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Nov 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 23, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Aug 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 26, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 26, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Jun 27, 2024 Inspection · Deficiencies cited
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Supervision & ratios
The operation does not currently have a system in place to monitor fire extinguishers monthly to ensure they are maintained properly.
HHSC 748.3115 — Fire Extinguisher-Must inspect fire extinguisher(s) monthly
HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-07-19.
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Supervision & ratios
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Jun 10, 2024 Report · Deficiencies cited
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Discipline & child guidance Serious
It was found that a caregiver dragged a child to the restroom and hit the child repeatedly in the head.
HHSC 748.1101(b)(1)(B) — Children's rights-Adhere to the child's rights to be free of abuse, neglect, and exploitation
HHSC risk weight: High. Corrected 2024-07-19. Correction verified 2024-07-26.
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Discipline & child guidance Serious
It was found that a caregiver used corporal punishment with a child in care.
HHSC 748.2303(a) — Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
HHSC risk weight: High. Corrected 2024-07-19. Correction verified 2024-07-26.
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Discipline & child guidance Serious
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Jun 3, 2024 Report · Deficiencies cited (self-report)
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Illness & medication Serious
It was found that one of the child's prescription medications was not administered according to the medical treatment discharge record as of 6/4/24. The health care professional's instructions on the record states to administer this medication three times daily, however, the child's medication log shows that from 6/5/24 to 6/11/24, the child was administered this medication twice daily.
HHSC 748.2003(b)(3) — AP Administration of prescription medication-Administer medications according to instructions or a prescribing health-care professional's orders
HHSC risk weight: Medium High. Corrected 2024-08-07. Correction verified 2024-08-23.
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Illness & medication
It was found that the doctor's medication instructions for three of the child's medications as of 6/4/24 were written incorrectly on the child's June 2024 medication log (aka MAR). The medication logs for May and June 2024 were also missing the prescribing doctor's name [2], reason medications were prescribed for the prescription medications (except for one medication that was for anxiety) [3], staff initials were illegible and some did not match the initials on the signature page provided for staff who administered the medications [6], the medication log was missing the reasons for administering the medications (including the specific symptoms/conditions) [8].
HHSC 748.2151(c)(3) — Medication record - must include reason medication was prescribed, for prescription medication
HHSC risk weight: Medium. Corrected 2024-08-07. Correction verified 2024-08-23.
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Records & paperwork
It was found that the serious incident documentation was missing information such as names of all adults involved and their role in relation to the child [4], names or other means of identifying witnesses to the incident, if any [5], circumstances surrounding the incident [7], interventions made during and after the incident [8], the treating licensed health-care professional?s name, findings, and treatment [9], and the resolution of the incident [10].
HHSC 748.311(7) — Serious Incident Documentation-Includes circumstances surrounding the incident
HHSC risk weight: Medium. Corrected 2024-08-07. Correction verified 2024-08-23.
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Illness & medication Serious
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May 17, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Apr 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 22, 2024 Assessment · Deficiencies cited
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Supervision & ratios Serious
The last health inspection was completed on 07/13/2022 and expired on 07/13/2023. The DFPS Form 4004 (Environmental Checklist) was submitted on 03/21/2024 by the operation.
HHSC 748.3001(a)(2) — Sanitation Inspection-Sanitation official must conduct sanitation inspection at least once every 12 months from date of last inspection
HHSC risk weight: Medium High. Corrected 2024-04-05. Correction verified 2024-04-10.
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Supervision & ratios
The operation failed to provide written documentation showing the health inspection could not be completed by the city.
HHSC 748.3001(c)(1) — Sanitation inspection- inspection not available, you must obtain documentation stating inspection not available
HHSC risk weight: Medium. Corrected 2024-04-05. Correction verified 2024-04-10.
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Supervision & ratios Serious
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Aug 16, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 11, 2023 Report · Deficiencies cited (self-report)
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Records & paperwork
A serious incident report was reviewed and it was found that the following information was not provided in the template: physical address and phone number, age and gender of child, adults involved, names of witnesses, and name of medical personnel treating the child.
HHSC 748.311 — Serious Incident Documentation-Documented in written report
HHSC risk weight: Medium. Corrected 2023-09-15. Correction verified 2023-09-15.
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Staff background & training Serious
Several operation caregivers do not have current first aid training documentation.
HHSC 748.911(c)(1) — Each caregiver must be certified in first aid within 90 days of employment.
HHSC risk weight: Medium High. Corrected 2023-09-15. Correction verified 2023-09-15.
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Records & paperwork
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Jul 11, 2023 Inspection · Deficiencies cited
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Staff background & training Serious
During the inspection, it was noted 1 out of 4 employees did not have the required 4 hours of pre-service training prior to being counted in ratio.
HHSC 748.863(a)(2) — If EBI not allowed, caregivers for childcare prog. or treat. svc must have 8hrs EBI. 4 before counted in ratio, rest w/in 90 days.
HHSC risk weight: Medium High. Corrected 2023-07-14. Correction verified 2023-07-12.
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Staff background & training Serious
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Jul 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 13, 2022 Inspection · Deficiencies cited
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Other Serious
Two outlets in the main sensory room accessible to children were observed to be cracked/broken.
HHSC 748.3301(a)(1) — Physical Site- Buildings must be structurally sound and not pose a risk to the health and safety of children.
HHSC risk weight: High. Corrected 2022-07-29. Correction verified 2022-07-21.
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Cleanliness & sanitation
Two of two picnic tables on the playgrounds accessible to children present safety risks which included an exposed nail and paint was observed to be peeling on two of the outdoor swing sets.
HHSC 748.3301(g) — Physical Site-The grounds must be free of garbage & debris & maintained in a sanitary manner
HHSC risk weight: Medium. Corrected 2022-07-13. Correction verified 2022-07-21.
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Other Serious
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Feb 8, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jan 27, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jan 5, 2022 Inspection · No deficiencies cited
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Supervision & ratios Serious
During the inspection it was determined that the booster seats in use had expiration dates that had expired or dates that had been scratched off and could not be verified. This was corrected prior to Licensing leaving the premise as the operation ordered new seats to replace the expired seats.
HHSC 748.4041 — Driver & passengers must follow all laws when driving, including laws on use of child passenger safety seat systems, seat belts & liability insurance
HHSC risk weight: High. Corrected at inspection. Corrected 2022-01-05.
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Supervision & ratios Serious
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Jan 5, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Aug 11, 2021 Report · No deficiencies cited (self-report)
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.