Walters Road Head Start
11910 WALTERS RD, Houston, TX 77067 · Harris County
Program
- Type
- Licensed center
- Licensed capacity
- 153
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:15 AM-03:30 PM
- Director / administrator
- Mayra Padilla
- Phone
- (281) 919-2931
- Regulated since
- May 1, 2015
- HHSC IDs
- Operation 1162062 · number 1552501- 5211
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 3 | 2 | Discipline & child guidance (1), Safety & premises (1), Records & paperwork (1) |
| 2025 | 1 | 0 | Staff background & training (1) |
| 2024 | 3 | 3 | Illness & medication (1), Other (2) |
| 2023 | 1 | 0 | Staff background & training (1) |
| 2022 | 10 | 8 | Cleanliness & sanitation (4), Supervision & ratios (1), Staff background & training (2), Records & paperwork (1), Other (2) |
| 2021 | 2 | 1 | Other (2) |
Inspections, investigations & assessments
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Jan 22, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jan 12, 2026 Inspection · Deficiencies cited
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Discipline & child guidance Serious
The operational policies was reviewed and the following information was missing: 1. The benefits of outdoor play, the duration of outdoor play, type of physical activity(indoor and outdoor), the setting of outdoor play and physical activity, criteria used when weather prevents outdoor plan and the plan for physical activity when outdoor play is limited. 2. Parent's rights 3. Emergency Preparedness Plan 4. Steps the center will take to increase parent and staff awareness regarding child abuse and neglect and prevention techniques, community organizations the operation will work with and actions a parent of a child who is a victim of abuse should take to obtain assistance. 5. The correct website for Child Care Regulation 6. The telephone number for the Texas Abuse&Neglect Hotline.
HHSC 746.201(1) — Policies Comply with Rules
HHSC risk weight: High. Corrected 2026-03-06. Correction verified 2026-03-17.
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Safety & premises Serious
Of the 10 children's records evaluated, 5 lacked the address of the emergency contact.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2026-01-20. Correction verified 2026-01-16.
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Records & paperwork
Of the 10 personnel records evaluated, 1 lacked a notarized affidavit.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
HHSC risk weight: Medium Low. Corrected 2026-01-20. Correction verified 2026-01-20.
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Discipline & child guidance Serious
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Feb 13, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 13, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 17, 2025 Inspection · Deficiencies cited
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Staff background & training
Of the 10 personnel records evaluated, 2 lacked training in emergency preparedness, food allergies, administrating medications, understanding building and premises safety and handling and storing of hazardous materials.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2025-02-07. Correction verified 2025-01-28.
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Staff background & training
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Jan 16, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Feb 22, 2024 Inspection · Deficiencies cited
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Illness & medication Serious
The full name of the staff administering medication is not being documented.
HHSC 746.3805(c)(4) — Medication Records - Name of Employee Who Administered
HHSC risk weight: Medium High. Corrected 2024-02-26. Correction verified 2024-02-29.
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Other Serious
Safety drills for severe weather procedures are not being condcuted.
HHSC 746.5205(2) — Sheltering Drill For Severe Weather-Four times a calendar year
HHSC risk weight: Medium High. Corrected 2024-02-29. Correction verified 2024-02-23.
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Other Serious
Safety drills for lockdown procedures are not being conducted.
HHSC 746.5205(3) — Sheltering Drills for Lock-Down-4 times in a calendar year
HHSC risk weight: Medium High. Corrected 2024-02-29. Correction verified 2024-02-23.
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Illness & medication Serious
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Mar 1, 2023 Inspection · Deficiencies cited
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Staff background & training
Original training certificates were not available for review. Each file must contain original training certificates for pre-service and annual training hours.
HHSC 746.1329(a) — Documentation of Training Requirements - Original Training Certification Card or Letter in each Employee's personnel record
HHSC risk weight: Medium Low. Corrected 2023-03-29. Correction verified 2023-04-03.
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Staff background & training
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Nov 30, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 13, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 26, 2022 Inspection · Deficiencies cited
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Other Serious
A 4 month old child was observed sleeping in a restrictive device. The child had been asleep for 30 minutes.
HHSC 746.2426 — Infant May Not Sleep in a Restrictive Device
HHSC risk weight: High. Corrected 2022-09-26. Correction verified 2022-10-13.
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Other Serious
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Sep 13, 2022 Report · Deficiencies cited (self-report)
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Records & paperwork Serious
This standard was evaluated in regard to a report received and compliance was not met. A child in care was released to a person not listed on the authorized persons to pick up the child.
HHSC 746.4101 — Release of Children
HHSC risk weight: High. Corrected 2022-11-08. Correction verified 2022-11-30.
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Records & paperwork Serious
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Jun 17, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 13, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 3, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
Six of the staff folders reviewed was observed as not having the required Handling, Storing, and Disposing of Hazardous Materials training.
HHSC 746.1303(4) — Orientation-Handling Emergencies
HHSC risk weight: Medium High. Corrected 2022-03-17. Correction verified 2022-04-13.
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Staff background & training
Six of the staff folders reviewed were observed not having the required training for preventing and responding to emergencies due to food and allergic reaction.
HHSC 746.1303(7) — Orientation-Prevention & responding to allergic reactions
HHSC risk weight: Medium. Corrected 2022-03-17. Correction verified 2022-04-13.
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Supervision & ratios
The operational policy was observed missing the required information on promotion of indoor/outdoor physical activity.
HHSC 746.501(a)(18) — Written Operational Policies - Promotion of Physical Activity
HHSC risk weight: Medium. Corrected 2022-03-17. Correction verified 2022-04-13.
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Staff background & training Serious
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Feb 9, 2022 Report · Deficiencies cited (self-report)
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Cleanliness & sanitation Serious
Based on the information obtained during the investigation, there is sufficient evidence to support that a caregiver did not demonstrate good judgement when the caregiver was seen on video flipping a child off a cot onto the floor when waking the child up from naptime, and grabbing another child by the arm and ankle lifting the child from the cot and placing the child on the floor while awaking the child from naptime. The caregiver did not demonstrate good judgement when she was viewed on video leading a child by the hand and slinging the child down roughly where she wanted the child to sit. There was not enough evidence to support that the caregiver was roughly wiping a child during diaper changing.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2022-03-30. Correction verified 2022-04-13.
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Other Serious
Based on the information obtained during the investigation, there is sufficient evidence to support two caregivers were using a cell phone while supervising children during naptime.
HHSC 746.1203(6) — Responsibilities of Caregivers - Free of other activities
HHSC risk weight: Medium High. Corrected 2022-03-30. Correction verified 2022-04-13.
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Cleanliness & sanitation Serious
Based on the information obtained during the investigation, there is sufficient evidence to support caregivers did not wash their hands after diapering children.
HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
HHSC risk weight: Medium High. Corrected 2022-03-30. Correction verified 2022-04-13.
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Cleanliness & sanitation Serious
Based on the information obtained during the investigation, there is sufficient evidence to support that caregivers did not wash children hands after diaper changing.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2022-03-30. Correction verified 2022-04-13.
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Cleanliness & sanitation Serious
Based on the information obtained during the investigation, there is sufficient evidence to support that a caregiver left a child unattended on a changing table not keeping their hands on the child while child was on the changing table.
HHSC 746.3503(c)(2) — Diaper Changing Equipment - If Above Floor Level Must Keep Hand on Child
HHSC risk weight: Medium High. Corrected 2022-03-30. Correction verified 2022-04-13.
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Cleanliness & sanitation Serious
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Nov 16, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 15, 2021 Inspection · Deficiencies cited
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Other
None of the infants in the infant room have completed infant care sheets signed by the parents.
HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
HHSC risk weight: Medium. Corrected 2021-10-20. Correction verified 2021-10-20.
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Other
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Sep 24, 2021 Report · Deficiencies cited (self-report)
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Other Serious
I observed the caregiver pulling on child's arm in the photos.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2021-11-09. Correction verified 2021-11-16.
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Other Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.