Promise Rose Residential Care Home, INC.
9035 COMAL ST, Houston, TX 77051 · Harris County
Program
- Type
- General residential operation
- Licensed capacity
- 16
- Ages
- 8-17
- Hours
- -
- Director / administrator
- Sheroid Evans
- Phone
- (832) 301-4065
- Regulated since
- Jan 11, 2018
- HHSC IDs
- Operation 1284397 · number 1658373
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 8 | 5 | Cleanliness & sanitation (1), Staff background & training (4), Other (3) |
| 2025 | 5 | 2 | Supervision & ratios (1), Staff background & training (2), Records & paperwork (1), Other (1) |
| 2024 | 4 | 3 | Supervision & ratios (1), Discipline & child guidance (2), Staff background & training (1) |
| 2023 | 10 | 4 | Supervision & ratios (4), Records & paperwork (3), Other (3) |
| 2022 | 2 | 2 | Staff background & training (1), Other (1) |
| 2021 | 2 | 2 | Discipline & child guidance (1), Other (1) |
Inspections, investigations & assessments
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Sep 21, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 7, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 5, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 1, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 1, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jul 17, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jun 12, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jun 10, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jun 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 1, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 30, 2026 Report · No deficiencies cited
No violations cited on this visit.
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May 20, 2026 Inspection
No violations cited on this visit.
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May 9, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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May 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 5, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Apr 27, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Apr 14, 2026 Inspection · Deficiencies cited
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Other Serious
The sanatation inspection has not been completed since 3/4/2025.
HHSC 748.3001(a)(1) — Sanitation Inspection-Sanitation official must conduct a sanitation inspection before initial permit issued
HHSC risk weight: Medium High. Corrected 2026-04-28. Correction verified 2026-06-01.
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Other
The first aid kit is being held in the administrative building instead of at each of the three cottage homes.
HHSC 748.3271 — First Aid Kits-All separate living areas & buildings must have first-aid kit available; first-aid kit must be available for field trips
HHSC risk weight: Medium. Corrected 2026-04-21. Correction verified 2026-06-01.
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Cleanliness & sanitation Serious
The light bulb in a bathroom was blown out, there was no hand soap in the dispenser, and the paper towel dispenser didn't have paper towek in cottage one of three. Work orders provided for the missing window covers and broken window in cottages two and three. The light bulb was replaced, soap, and paper towel were added to the bathroon in cottage one.
HHSC 748.3307(b)(3) — Physical Site-Bathrooms must be lighted to avoid accidents
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-04-14.
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Other Serious
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Mar 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 26, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Feb 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 11, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Feb 5, 2026 Inspection · Deficiencies cited
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Staff background & training Serious
One staff's file did not contain proof of a background check reflecting the staff's legal spelling of the last name.
HHSC 748.363(11) — Personnel records-Include proof of request for background checks.
HHSC risk weight: High. Corrected 2026-02-12. Correction verified 2026-06-01.
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Staff background & training
3 of 4 staff files have employment affidavits completed after employee date of hire.
HHSC 748.505(b)(4) — Minimum qualifications for employees-Complete notarized Licensing Affidavit for Applicants for Employment form
HHSC risk weight: Medium. Corrected 2026-02-12. Correction verified 2026-06-01.
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Other
One staff file was observed with one reference check.
HHSC 748.753(a)(1) — Pre-Employment Screening-You must complete reference checks by obtaining the name and contact info of two individuals who can serve as references.
HHSC risk weight: Medium. Corrected 2026-02-12. Correction verified 2026-06-01.
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Staff background & training Serious
4 of 4 staff files observed contained certificates for transportation for 1 hour annually.
HHSC 748.930(b)(4) — Annual Training- Caregivers must have 2 hours transportation safety training if caring for children younger than 9 yrs old.
HHSC risk weight: Medium High. Corrected 2026-02-12. Correction verified 2026-06-01.
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Staff background & training Serious
4 of 4 staff files observed have EBI training in 03/2025 and again in 06/2025.
HHSC 748.936(1) — Annual Training- Caregivers must have EBI w/in 6 months from the date they last received the training if operation provides treatment services
HHSC risk weight: Medium High. Corrected 2026-02-12. Correction verified 2026-06-01.
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Staff background & training Serious
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Jan 27, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jan 19, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Dec 22, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Sep 20, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Aug 26, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Aug 26, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Aug 8, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jul 11, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jul 9, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 30, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jun 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 18, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jun 13, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 25, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 24, 2025 Report · No deficiencies cited
No violations cited on this visit.
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May 23, 2025 Report · No deficiencies cited
No violations cited on this visit.
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May 18, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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May 14, 2025 Inspection · Deficiencies cited
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Records & paperwork
All children's records reviewed did not have a initial service plan meeting notice in the file.
HHSC 748.1341(a) — Initial Service Plan-Must give the child's parent(s) at least two weeks advance notice of the meeting
HHSC risk weight: Low. Corrected 2025-05-21. Correction verified 2025-06-04.
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Records & paperwork
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May 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 4, 2025 Report · No deficiencies cited
No violations cited on this visit.
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May 1, 2025 Report · Deficiencies cited
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Other Serious
Three Children in care and 1 collateral adult observed a staff member to be horseplaying with a child in care.
HHSC 748.507(1) — Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks
HHSC risk weight: Medium High. Corrected 2025-06-11. Correction verified 2025-06-11.
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Other Serious
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Apr 26, 2025 Report · Deficiencies cited
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Supervision & ratios
One service plan was observed to be missing documentation, leaving a section of the plan blank. Documentation on a Texas Health Steps Dental Exam was observed with four blank pages omitting pertinent information.
HHSC 748.151(3) — Operational responsibilities - Maintain current, true, accurate, and complete records
HHSC risk weight: Medium. Corrected 2025-06-10. Correction verified 2025-06-10.
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Staff background & training Serious
A staff member hired on 01/08/2025 did not complete the Psychotropic Medication Training until three months later on 04/20/2025.
HHSC 748.863(a)(5) — Pre-Service Training- Caregivers who administer medication must have psych medication training before administering psych meds.
HHSC risk weight: Medium High. Corrected 2025-06-10. Correction verified 2025-06-10.
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Staff background & training
The operation's Administrator was observed to have completed two annual trainings (Trauma Informed Care and Psychotropic Medication) on 01/04/24 and not again until 01/09/25; 5 days late.
HHSC 748.935(a)(2) — Annual Training Timeline-Each person must complete the required annual training during each subsequent 12-month period
HHSC risk weight: Medium. Corrected 2025-06-10. Correction verified 2025-06-10.
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Supervision & ratios
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Apr 14, 2025 Inspection
No violations cited on this visit.
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Apr 8, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Apr 8, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Apr 4, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Mar 11, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Mar 11, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Feb 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 13, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Feb 11, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jan 24, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Nov 24, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Nov 16, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Nov 15, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Nov 4, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 22, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 7, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 6, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 6, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Oct 4, 2024 Inspection · Deficiencies cited
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Discipline & child guidance
Three serious incidents observed were found to not have been reported to Licensing.
HHSC 748.309 — Reporting Serious Incident - All serious incident reports to Licensing must be made to the Texas Abuse & Neglect Hotline
HHSC risk weight: Medium. Corrected 2024-10-11. Correction verified 2024-10-10.
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Staff background & training Serious
A copy of an employee's current First Aid Training Certificate could not be located.
HHSC 748.911(a) — Each caregiver must have a current certificate of training with an expiration or renewal date in pediatric first aid with rescue breathing and choking
HHSC risk weight: High. Corrected 2024-10-11. Correction verified 2024-10-10.
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Discipline & child guidance
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Sep 25, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Aug 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 7, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Jul 16, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 8, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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May 30, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 2, 2024 Report · Deficiencies cited
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Discipline & child guidance Serious
This standard was found deficient as part of a DFPS Investigation.
HHSC 748.1101(b)(1)(B) — Children's rights-Adhere to the child's rights to be free of abuse, neglect, and exploitation
HHSC risk weight: High. Corrected 2024-07-08. Correction verified 2024-08-23.
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Supervision & ratios Serious
During the DFPS ANE Investigation, it was found that a caregiver used EBI as a means to get a child to stop running away from the operation.
HHSC 748.2463(3) — Emergency Behavior Intervention-Never used as a means to get a child to comply
HHSC risk weight: Medium High. Corrected 2024-07-08. Correction verified 2024-08-23.
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Discipline & child guidance Serious
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Apr 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 8, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Apr 4, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 18, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Mar 14, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Dec 27, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Dec 9, 2023 Report · Deficiencies cited
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Other Serious
Staff was responsible for supervising children doing an outing. Staff did not perform the assigned job duties and was sitting at the bar indulging in an alcoholic beverage.
HHSC 748.507(1) — Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks
HHSC risk weight: Medium High. Corrected 2024-03-22. Correction verified 2024-03-21.
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Other Serious
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Nov 18, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Nov 10, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Nov 9, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Nov 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 6, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Aug 31, 2023 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
A child in care was inappropriately restrained at the operation.
HHSC 748.2461(b)(6) — Short Personal Restraint-Caregiver may not use restraint that twists or places the child's limb(s) behind the child's back
HHSC risk weight: High. Corrected 2023-10-20. Correction verified 2023-11-06.
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Supervision & ratios Serious
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Jun 20, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 10, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jun 8, 2023 Assessment · Deficiencies cited
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Records & paperwork
The report of a child's unauthorized absence from the facility was not submitted to Licensing until the following day.
HHSC 748.303(a)(10)(A) — Serious Incident-Report to Licensing no later than 6 hours after determining unauthorized absence of a child 13 yrs old or older.
HHSC risk weight: Medium. Corrected 2023-06-15. Correction verified 2023-07-03.
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Records & paperwork
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Jun 5, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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May 5, 2023 Inspection · Deficiencies cited
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Records & paperwork
Based on an evaluation of documents, it was found four out of four active children's records did not contain documentation supporting a suicide screening was administed every 30 ays after admissionn.
HHSC 748.125(d)(4)(C) — Suicide Screening- Must be administered every 30 days after admission for children 10 years of age or older in a residential treatment center.
HHSC risk weight: Medium. Corrected 2023-05-11. Correction verified 2023-05-11.
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Other
Based on a review of documents, it was found three out of four children's initial service plans did not reflect at least one of the child's current caregivers participation as well as cargivers signature.
HHSC 748.1339(a)(1) — Initial Service Plan-Service planning team must include at least one of the child's current caregivers
HHSC risk weight: Low. Corrected 2023-05-11. Correction verified 2023-05-11.
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Other
Based on review of documents, it was found three out of four children's service plan did not reflect two professionals' participation as well as two professionals' signatures. The three children's service plans reviewed only contained a signature from one professsional.
HHSC 748.1339(b) — Initial Service Plan-For treatment services, service planning team must include two professionals
HHSC risk weight: Low. Corrected 2023-05-11. Correction verified 2023-05-11.
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Records & paperwork
One out of four children's records reviewed did not have a documented TB Skin Test.
HHSC 748.1583(a) — TB exam-Persons over 1 yr old who live, work, volunteer at facility have exam w/in 30 days, unless person had previous exam that meets requirements
HHSC risk weight: Medium. Corrected 2023-05-11. Correction verified 2023-05-11.
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Supervision & ratios
Based on a walk-through of the operation's three cottages' kitchens, it was observed the daily menu did not contain a daily food substitution for each meal.
HHSC 748.1703(b) — Menus-must document food substitutions on the menu that are of comparable food value
HHSC risk weight: Low. Corrected 2023-05-11. Correction verified 2023-05-11.
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Supervision & ratios Serious
Based on a walk-through of the operation's three cottages, it was observed the evacuation plan did not contain a location inside each cottage where staff and children were to locate for shelter in place.
HHSC 748.3233(b)(3) — Evacuation-Emergency evacuation & relocation diagram must include designated location inside operation to take shelter from threatening weather
HHSC risk weight: Medium High. Corrected 2023-05-11. Correction verified 2023-05-11.
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Records & paperwork
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Mar 14, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 8, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 4, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Mar 3, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Mar 1, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Feb 7, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Feb 6, 2023 Inspection
No violations cited on this visit.
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Jan 10, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 3, 2023 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
One of five staff interviewed failed to provide required constant supervision to a child in care as recommended in safety plan.
HHSC 748.685(a)(4) — Caregiver responsibility - providing the level of supervision necessary to ensure each child's safety and well-being
HHSC risk weight: High. Corrected 2023-02-20. Correction verified 2023-04-05.
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Supervision & ratios Serious
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Dec 21, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Dec 5, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Nov 29, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Nov 28, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 20, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Nov 16, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 12, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 25, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 15, 2022 Report · Deficiencies cited
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Other Serious
A child expressed experiencing physical pain while being restrained.
HHSC 748.2551(c)(1) — EBI Implementation-Caregiver must minimize risk of physical discomfort, harm, or pain to the child
HHSC risk weight: High. Corrected 2022-10-27. Correction verified 2022-11-16.
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Other Serious
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Aug 13, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Aug 6, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jun 8, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 8, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
4 of 4 staff files reviewed were missing 1 hour of the required annual transportation training.
HHSC 748.930(b)(4) — Annual Training- Caregivers must have 2 hours transportation safety training if caring for children younger than 9 yrs old.
HHSC risk weight: Medium High. Corrected 2022-06-28. Correction verified 2022-11-21.
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Staff background & training Serious
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May 26, 2022 Report · No deficiencies cited
No violations cited on this visit.
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May 11, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Apr 28, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Feb 5, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 21, 2021 Report · No deficiencies cited
No violations cited on this visit.
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Nov 17, 2021 Report · No deficiencies cited
No violations cited on this visit.
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Nov 5, 2021 Report · No deficiencies cited
No violations cited on this visit.
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Nov 2, 2021 Report · Deficiencies cited
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Other Serious
Staff member failed to use prudent judgment by locking a child in care outside of the home.
HHSC 748.507(1) — Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks
HHSC risk weight: Medium High. Corrected 2021-12-30. Correction verified 2022-01-26.
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Other Serious
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Nov 1, 2021 Report · No deficiencies cited
No violations cited on this visit.
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Oct 19, 2021 Report · No deficiencies cited
No violations cited on this visit.
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Oct 11, 2021 Report · No deficiencies cited
No violations cited on this visit.
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Sep 27, 2021 Report · No deficiencies cited
No violations cited on this visit.
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Sep 11, 2021 Report · Deficiencies cited
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Discipline & child guidance Serious
Operation failed to timely report allegations of abuse to a child.
HHSC 748.303(a)(3)(A) — Serious Incident-Report to Licensing as soon as aware of allegations or indications of abuse, neglect, or exploitation of a child
HHSC risk weight: Medium High. Corrected 2021-12-23. Correction verified 2023-04-28.
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Discipline & child guidance Serious
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Aug 22, 2021 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Apr 29, 2021 Report · No deficiencies cited (self-report)
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.