Living Word Academy
13833 RICHMOND AVE, Houston, TX 77082 · Harris County
Program
- Type
- Licensed center
- Licensed capacity
- 98
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Eunice Arogbonlo
- Phone
- (281) 497-5692
- Regulated since
- May 8, 2019
- HHSC IDs
- Operation 1302830 · number 1671502
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 24 | 8 | Cleanliness & sanitation (4), Supervision & ratios (9), Safety & premises (1), Staff background & training (5), Other (5) |
| 2025 | 11 | 2 | Supervision & ratios (2), Staff background & training (3), Records & paperwork (4), Other (2) |
| 2024 | 10 | 4 | Cleanliness & sanitation (2), Illness & medication (1), Supervision & ratios (1), Safety & premises (1), Staff background & training (1), Records & paperwork (2), Other (2) |
| 2022 | 4 | 0 | Illness & medication (1), Staff background & training (2), Records & paperwork (1) |
| 2021 | 8 | 1 | Illness & medication (1), Supervision & ratios (1), Safety & premises (2), Staff background & training (4) |
Inspections, investigations & assessments
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Sep 25, 2026 Inspection
No violations cited on this visit.
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Sep 11, 2026 Inspection
No violations cited on this visit.
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Aug 28, 2026 Inspection · Deficiencies cited
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Staff background & training Serious
An individual with a pending background check was observed to be present and given access to children prior to receiving notification from the Centralized Background Check Unit (CBCU)
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2026-08-28. Correction verified 2026-09-11.
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Other Serious
Upon arrival, CCR rang the bell. Children could be heard at the door informing the caregiver someone was at the door. CCR stood outside for approximately 10 minutes knocking on the door and ringing the bell multiple times. The caregiver later acknowledged to CCR they were aware but they were waiting for the director to arrive before opening the door.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2026-08-28. Correction verified 2026-09-11.
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Staff background & training Serious
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Aug 13, 2026 Inspection · Deficiencies cited
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Other Serious
The caregiver in charge of a group of three children 2-3yrs old was observed laying down on th floor on their personal phone while supervising naptime. NOTE: Two of three children were still awake during the inspection.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2026-08-13. Correction verified 2026-08-28.
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Other
The naping area was not observed to have adequate lighting. The classroom was black with no lighting. No children or staff could be seen until CCR requested lights be turned on.
HHSC 746.2911 — Adequate Lighting During Naptime
HHSC risk weight: Medium High. Corrected 2026-08-13. Correction verified 2026-08-28.
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Supervision & ratios
Half an apple was observed in the refigerator uncovered, cut side down on a fowm bowl. The apple appeared to be browning.
HHSC 746.3317(8) — Food Service and Preparation Requirement - Cover All Stored Food
HHSC risk weight: Medium High. Corrected 2026-08-13. Correction verified 2026-08-28.
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Cleanliness & sanitation
Documentation was obtained to verify pest control treatment was completed as obtained 7/13/2026. However, dead pest were observed in the bathroom, hallway, and kitchen area including on the seal of the refrigerator.
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected 2026-08-13. Correction verified 2026-08-28.
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Other Serious
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Jul 10, 2026 Inspection · Deficiencies cited
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Cleanliness & sanitation
CCR observed both dead and living pest in the operations kitchen area including inside the fridge, freezer and on the shelf where food is stored. NOTE: Pest control was last at the operation May 2026
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected 2026-08-03. Correction verified 2026-08-13.
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Other Serious
CCR observed a bucket of mop water in one of the restrooms. NOTE: Water was dumped out and bucket was removed from restroom.
HHSC 746.3701(9) — Safety - Bodies of Water Inaccessible to Children
HHSC risk weight: High. Corrected at inspection. Corrected 2026-07-10.
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Supervision & ratios
A new first aid kit was observed on the operations van, however there were no scissors nor thermometer. NOTE:Corrected at inspections a pair of scissors or thermometer were added to the kit.
HHSC 746.4001 — First Aid Kit - Available in Each Building, on Field Trips, during Transportation
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-07-10.
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Supervision & ratios
CCR observed three booster seats in the operations van that are marked do not use after 2023. NOTE:Corrected at inspection.The carseats were thrown away and new carseats were purchased at inspection.
HHSC 746.5607(b) — Child Passenger Safety Seat System - Not expired or damaged in accident
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-07-10.
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Cleanliness & sanitation
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Jun 23, 2026 Inspection · Deficiencies cited
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Staff background & training Serious
A caregiver with a provisional background check with conditions stating that they may never be alone with children, was observed to be transporting a child alone during the inspection.
HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
HHSC risk weight: High. Corrected 2026-06-23. Correction verified 2026-07-10.
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Supervision & ratios Serious
CCR arrived at the operation and observed a caregiver in the hallway, who also allowed us access in the building. As CCR begin the monitoring walk through, the same caregiver was watching a class alone. When CCR asked the caregiver who was watching the children while they opened the door, the caregiver advised CCR that another caregiver was watching the children. CCR was able to confirm with the director that the caregiver who was suppose to be watching the children at that time was not present and did not report to work until 2pm.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-06-23. Correction verified 2026-07-10.
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Staff background & training
The operation did not have current CPR training for two caregivers. The only CPR training available to view expired 11/2023.
HHSC 746.1301(a)(4)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR
HHSC risk weight: Medium High. Corrected 2026-07-14. Correction verified 2026-07-10.
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Staff background & training
Two caregivers that provide transportation, did not have any documented training.
HHSC 746.1301(a)(7)(A) — Training Requirements for Employees, Caregivers, and Directors - Transportation training
HHSC risk weight: Medium High. Corrected 2026-06-26. Correction verified 2026-07-10.
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Staff background & training
The operation did not have current first aid training for two caregivers. The only First Aid training available to view expired 11/2023.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2026-07-14. Correction verified 2026-07-10.
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Supervision & ratios
A three year old was observed in the infant room with a 10 month old child. There were 13 children in the building, the difference of the two is 18 months difference in age.
HHSC 746.1605(1) — Child/Caregiver Ratio - 18 Months Difference in Age
HHSC risk weight: Medium High. Corrected 2026-06-23. Correction verified 2026-07-10.
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Other
It was observed that the Health and Sanitation inspection was last completed June 2, 2025.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2026-07-23. Correction verified 2026-07-10.
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Cleanliness & sanitation
It was observed in the restrooms that urine and feces were not disposed/sanitized of from the portable toilets.
HHSC 746.3407(11) — Sanitize Tables Tops, Furniture and Similar Equipment
HHSC risk weight: Medium High. Corrected 2026-06-23. Correction verified 2026-07-10.
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Cleanliness & sanitation
CCR observed a substance from the first aid kit located in the operations van had leaked out causing other materials in the kit to turn brown.
HHSC 746.4001(2) — First Aid Kit - Kept Sanitary
HHSC risk weight: Medium High. Corrected 2026-06-23. Correction verified 2026-07-10.
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Safety & premises
CCR only observed one exit gate was in the outdoor play area.
HHSC 746.4307 — Fenced Outdoor Activity Space -Exits Required
HHSC risk weight: Medium. Corrected 2026-07-23. Correction verified 2026-07-10.
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Supervision & ratios
CCR observed two booster seats in the operations van that are marked do not use after 2023.
HHSC 746.5607(b) — Child Passenger Safety Seat System - Not expired or damaged in accident
HHSC risk weight: Medium High. Corrected 2026-06-23. Correction verified 2026-07-10.
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Supervision & ratios Serious
CCR observed the fire extinguisher in the operations van to be empty, the pin had been removed and residue was seen in the passenger side door.
HHSC 746.5617(a)(5) — Required Equipment in Vehicles - Fire Extinguisher
HHSC risk weight: High. Corrected 2026-06-30. Correction verified 2026-07-10.
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Supervision & ratios Serious
A child was observed being transported in the operations van, upon exiting the caregiver did not use the alarm. When asked to test alarm the caregiver used the key and was not aware of the button behind her on the door.
HHSC 746.5625(c) — Electronic Child Safety Alarm - used at all times when transporting a child in care
HHSC risk weight: High. Corrected 2026-06-23. Correction verified 2026-07-10.
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Supervision & ratios
The operation didn't have any past or future field trip transportation forms available for CCR to view.
HHSC 746.601(c) — Provide Access to Children's Records - Licensing
HHSC risk weight: Medium. Corrected 2026-06-23. Correction verified 2026-07-10.
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Staff background & training Serious
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Jul 8, 2025 Inspection · Deficiencies cited
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Staff background & training
One file checked did not have the acknowledgement that she received the policies, orientation and preservice trraining.
HHSC 746.1301(a)(2)(A) — Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training
HHSC risk weight: Medium High. Corrected 2025-07-15. Correction verified 2025-07-11.
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Staff background & training
First aid and CPR training was missing for three out of four staff records checked.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2025-07-22. Correction verified 2025-07-11.
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Records & paperwork
Date of hire was missing on file for two out of four staff files checked.
HHSC 746.901(1) — Required Personnel Records - Dates of Employment
HHSC risk weight: Medium Low. Corrected 2025-07-15. Correction verified 2025-07-11.
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Records & paperwork
Proof of education was missing for one out of four staff files checked.
HHSC 746.901(2) — Required Personnel Records- Meets Requirements
HHSC risk weight: Medium. Corrected 2025-07-15. Correction verified 2025-07-11.
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Records & paperwork
Notarized affidavit was missing on file for two out of four records checked.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
HHSC risk weight: Medium Low. Corrected 2025-07-15. Correction verified 2025-07-11.
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Staff background & training
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Apr 28, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 17, 2025 Inspection · Deficiencies cited
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Supervision & ratios
The caregiver in charge came in 30 minutes into the operation.
HHSC 746.1013(a) — Director's Absence - Qualified Caregiver in Charge
HHSC risk weight: Medium High. Corrected 2025-04-17. Correction verified 2025-04-28.
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Supervision & ratios
One caregiver was in charge of 10 children ages 15 months to four years with the specified age of 15 months. Classroom was out of ratio by five children.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2025-04-21. Correction verified 2025-04-28.
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Other
Licensing has not received any paper work for the new designated director.
HHSC 746.201(4) — Designating Director
HHSC risk weight: Medium High. Corrected 2025-04-24. Correction verified 2025-04-23.
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Supervision & ratios
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Apr 4, 2025 Assessment · Deficiencies cited
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Staff background & training Serious
A person with an ineligible background check was allowed to be present at the operation after notification had been sent.
HHSC 745.635(2) — AP Background check determination - If ineligible then you must immediately remove subject from operation and confirm to CBCU receipt of notice letter
HHSC risk weight: High. Corrected 2025-04-04. Correction verified 2025-04-17.
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Staff background & training Serious
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Mar 27, 2025 Assessment · Deficiencies cited
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Other Serious
We have observed that your Franchise tax is delinquent.
HHSC 745.247 — Franchise Tax Delinquent
HHSC risk weight: High. Corrected 2025-04-04. Correction verified 2025-04-16.
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Other Serious
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Jan 23, 2025 Assessment · Deficiencies cited
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Records & paperwork
All Licensed childcare centers must annually report to CCR the number of employees who left employment the previous year by January 15. The deadline for entering the number of employees who left employment in 2023 is 1/15/2024. If you have not already you must log in to your childcare regulation account and report the number of employee that left your employment in 2023
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2025-01-23. Correction verified 2025-01-27.
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Records & paperwork
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Jul 29, 2024 Inspection · Deficiencies cited
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Records & paperwork
Health statement was missing on two out of four files checked..
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2024-08-02. Correction verified 2024-08-05.
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Illness & medication
Immunization record was missing on file for one out of four children files checke.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2024-08-02. Correction verified 2024-09-04.
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Records & paperwork
Physician information was missing on file for one out of four children records checked.
HHSC 746.605(11) — Required Admission Information - Physician Information
HHSC risk weight: Medium. Corrected 2024-08-02. Correction verified 2024-08-05.
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Safety & premises Serious
Emergency Medical authorization information was missing on one out of four children files checked.
HHSC 746.605(12) — Required Admission Information - Emergency Medical Authorization
HHSC risk weight: High. Corrected 2024-08-02. Correction verified 2024-08-05.
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Staff background & training Serious
Our record is showing that background check fees for the amount of $2 has not been paid.
HHSC HRC42.054 - Required Fees — HRC42.054 - Required Fees
HHSC risk weight: High. Corrected 2024-09-13. Correction verified 2024-09-04.
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Records & paperwork
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Apr 16, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 11, 2024 Report · Deficiencies cited
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Other Serious
Caregiver did not use good judgement when she push a four year old who tried to pick up another child and put in arms way.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-04-12. Correction verified 2024-04-16.
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Supervision & ratios Serious
Caregiver left seven children ages 19 months to five years unsupervised when she came to the door to open the door for licensing.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-04-12. Correction verified 2024-04-16.
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Other
Current liability insurance was not available during inspection.
HHSC 746.201(8) — Liability Insurance Maintained
HHSC risk weight: Medium. Corrected 2024-04-19. Correction verified 2024-04-15.
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Cleanliness & sanitation
Caregiver observed in the video did not wash her hands after changing a child's diaper.
HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
HHSC risk weight: Medium High. Corrected 2024-04-12. Correction verified 2024-04-16.
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Cleanliness & sanitation
On the video obsered caregiver did not wash the hand of a child after diaper change.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2024-04-12. Correction verified 2024-04-16.
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Other Serious
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Aug 9, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 22, 2022 Inspection · Deficiencies cited
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Staff background & training
There was no current first aid training on file for one out of four staff files checked.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2022-09-29. Correction verified 2022-09-27.
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Staff background & training
There was not current CPR training on file for one out of four staff files checked.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2022-09-29. Correction verified 2022-09-27.
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Records & paperwork
Health statement was missing on file for one out of four records checked.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2022-09-29. Correction verified 2022-09-27.
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Illness & medication
Immunization record is missing for one out four children records checked.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2022-09-29. Correction verified 2022-09-27.
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Staff background & training
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Nov 3, 2021 Inspection · Deficiencies cited
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Staff background & training
Two out of two caregivers who have been employed for more than a year did not have the required 24 hours of annual training. One caregiver had 22 hours and the second caregiver had 10 hours. Both caregivers were missing annual training in the required topics of Handling, Storing, and Disposing of Hazardous Materials, Administering Medications, Preventing and Responding to Emergencies due to Food Allergies, Building and Premises Safety, Emergency Preparedness, Preventing Child Maltreatment, and SIDS/Shaken Baby.
HHSC 746.1301(5)(A) — Training Requirements for Employees and Caregivers - 24 Annual Training
HHSC risk weight: Medium High. Corrected 2021-11-24. Correction verified 2021-11-23.
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Staff background & training
The director was missing annual training in the required topics of Handling, Storing, and Disposing of Hazardous Materials, and Preventing Child Maltreatment.
HHSC 746.1301(6)(A) — Training Requirements for Directors 30- Annual Training
HHSC risk weight: Medium High. Corrected 2021-11-10. Correction verified 2021-11-08.
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Staff background & training
One caregiver did not have current First Aid certification.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2021-11-24. Correction verified 2021-11-22.
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Staff background & training
One caregiver did not have current CPR certification.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2021-11-24. Correction verified 2021-11-22.
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Supervision & ratios
The operation has not completed a Children's Product Safety Annual Certification since 2019. Note- This was corrected during the inspection when the director completed the Children's Product Safety Annual Certification.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected at inspection. Corrected 2021-11-03.
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Safety & premises
The October 2021 fire drill was not documented. Note- This was corrected during the inspection when the fire drill was documented.
HHSC 746.5205(4) — Documentation of Drills
HHSC risk weight: Medium. Corrected at inspection. Corrected 2021-11-03.
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Safety & premises Serious
The two children who are transported did not have emergency medical authorization in the vehicle. Note- This was corrected during the inspection when the emergency medical authorization was added to the vehicle for both children.
HHSC 746.5617(a)(2) — Required Equipment in Vehicles - Emergency Medical Information
HHSC risk weight: High. Corrected at inspection. Corrected 2021-11-03.
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Illness & medication
Two out of ten children's records evaluated did not have up to date immunization records on file.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2021-11-17. Correction verified 2021-11-04.
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Staff background & training
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
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If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.