Serenity Hope Home LLC
2407 MINNESOTA ST, Houston, TX 77034 · Harris County
Program
- Type
- General residential operation
- Licensed capacity
- 12
- Ages
- 7-17
- Hours
- -
- Director / administrator
- Willie Louis Crumpton
- Phone
- (713) 485-6958
- Regulated since
- Jun 19, 2026
- HHSC IDs
- Operation 1500669 · number 1812637
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 11 | 1 | Cleanliness & sanitation (1), Illness & medication (2), Supervision & ratios (3), Safety & premises (1), Staff background & training (2), Records & paperwork (1), Other (1) |
| 2025 | 1 | 1 | Other (1) |
Inspections, investigations & assessments
-
Sep 28, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 8, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 8, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Sep 5, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 4, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Aug 18, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 12, 2026 Inspection · Deficiencies cited
-
Staff background & training
It was observed multiple people no longer working at the operation still had active background checks past 7 days of being unemployed. This was corrected at the inspection.
HHSC 745.651(1) — Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-08-12.
-
Illness & medication
When reviewing medication logs during the walkthrough, it was observed that the logs did not document medication refusals for 1 child in care.
HHSC 748.2151(c)(7) — Medication record - must include the child's refusal to accept medication
HHSC risk weight: Medium. Corrected 2026-08-17. Correction verified 2026-08-17.
-
Supervision & ratios
During the walkthrough, it was observed that food was uncovered in the refrigerator. This was corrected at inspection.
HHSC 748.3443(a)(6) — Food Preparation-Food items must be covered when stored in the refrigerator
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-08-12.
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Cleanliness & sanitation
During the walkthrough it was observed multiple packages of poultry in the freezer had significant freezer burn. This was corrected at inspection.
HHSC 748.3445(a) — Food Preparation-Food and drinks must be of safe quality, stored, prepared, and served under sanitary & safe conditions
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-08-12.
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Staff background & training
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Aug 4, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Aug 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 1, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 31, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jul 25, 2026 Report · Deficiencies cited
-
Staff background & training Serious
A staff member was found to be actively working at the operation without a cleared background.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2026-09-24. Correction verified 2026-09-22.
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Staff background & training Serious
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Jul 23, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jul 19, 2026 Report · Recorded (self-report)
No violations cited on this visit.
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Jul 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 19, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 9, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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May 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 27, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 18, 2026 Report · Deficiencies cited (self-report)
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Supervision & ratios
One of the incident reports for this investigation shows a child in care ran away at 9:30 PM and the hotline report time shows 9:05 PM. The operation staff indicated the incident report time was incorrect and should've said 8:30 PM.
HHSC 748.311(2) — Serious Incident Documentation-Includes time and date of incident
HHSC risk weight: Medium. Corrected 2026-06-30. Correction verified 2026-07-07.
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Supervision & ratios
-
Apr 17, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Apr 16, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 13, 2026 Report · Deficiencies cited (self-report)
-
Illness & medication
During the investigation, it was discerned the operation did not report the substantial injury to the SSCC caseworker immediately upon confirming the child's safety, rather waiting roughly 15 hours after the incident.
HHSC 748.303(a)(2)(B) — AP Serious Incdt- Report to parents any injury/illness that warrants treatment from a medical prof. directly after ensuring the safety of the child.
HHSC risk weight: Medium High. Corrected 2026-05-07. Correction verified 2026-05-06.
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Illness & medication
-
Apr 13, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 8, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 6, 2026 Report · Deficiencies cited
-
Supervision & ratios
During the investigation, it was discovered that a child walked out of the operation and went to school on a day when there was no school. The school then notified the operation to pick the child up. Staff reported being trained to allow the children to walk in the neighborhood for 30 to 45 minutes; however, the child service plan notes that the child must remain in close proximity.
HHSC 748.705(b)(9) — Reasonable & prudent parent standard-must consider the supervision instructions in the child's service plan
HHSC risk weight: Medium. Corrected 2026-05-28. Correction verified 2026-06-04.
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Supervision & ratios
-
Apr 2, 2026 Report · Deficiencies cited
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Other
It was observed that a child in care belongings was placed in trash bags. This practice does not align with providing a normal, family like environment.
HHSC 748.705(b)(10) — Reasonable & prudent parent standard-must consider the importance of providing the child with the most normal family-like living experience possible
HHSC risk weight: Medium. Corrected 2026-05-08. Correction verified 2026-05-07.
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Other
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Mar 30, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Mar 26, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Mar 25, 2026 Assessment · No deficiencies cited
No violations cited on this visit.
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Mar 16, 2026 Inspection · Deficiencies cited
-
Safety & premises
During the inspection, it was observed that the tags on the fire extinguishers were expired.
HHSC 748.3117(a) — Fire Extinguisher-Company licensed by State Fire Marshal must inspect each fire extinguisher at least annually & conduct any service or testing
HHSC risk weight: Medium. Corrected 2026-03-30. Correction verified 2026-03-23.
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Safety & premises
-
Mar 6, 2026 Report · Deficiencies cited (self-report)
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Records & paperwork
One of three serious incident reports reviewed did not include the name of a staff witness.
HHSC 748.311(5) — Serious Incident Documentation-Includes names or other means of identifying witnesses to the incident, if any
HHSC risk weight: Medium. Corrected 2026-05-08. Correction verified 2026-05-06.
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Records & paperwork
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Mar 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 4, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Feb 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 15, 2025 Inspection · Deficiencies cited
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Other Serious
Staff member was not added to the controlling persons after official hire date.
HHSC 745.903(2) — Controlling Person - Submit Controlling Person Form to Licensing within two days after a person becomes a controlling person. See TAC 745.901
HHSC risk weight: High. Corrected at inspection. Corrected 2025-09-15.
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Other Serious
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Jul 23, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 13, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.