Mbs Kids Early Learning Academy
18920 MAYDE CREEK RD, Houston, TX 77084 · Harris County
Program
- Type
- Licensed center
- Licensed capacity
- 220
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Cecelia Muse
- Phone
- (281) 800-9800
- Regulated since
- Mar 4, 2021
- HHSC IDs
- Operation 1361857 · number 1711818
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 14 | 8 | Illness & medication (2), Discipline & child guidance (2), Safety & premises (2), Other (8) |
| 2025 | 4 | 4 | Other (4) |
| 2024 | 2 | 0 | Staff background & training (2) |
| 2023 | 12 | 6 | Cleanliness & sanitation (4), Illness & medication (2), Staff background & training (2), Other (4) |
| 2022 | 16 | 14 | Cleanliness & sanitation (2), Illness & medication (2), Discipline & child guidance (2), Staff background & training (2), Other (8) |
Inspections, investigations & assessments
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Aug 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Aug 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 14, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 14, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Jul 7, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 7, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Jul 6, 2026 Report · Deficiencies cited (self-report)
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Illness & medication
Based on information provided during the investigation, it was determined that the incident was not reported in the required time frame of 48hrs.
HHSC 746.305(a)(3) — AP Report a Child In Care Showing Signs and Symptoms of Illness Requiring Hospitalization
HHSC risk weight: Medium High. Corrected 2026-08-28. Correction verified 2026-09-01.
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Illness & medication
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Jul 6, 2026 Report · Deficiencies cited (self-report)
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Illness & medication
Based on information provided during the investigation, it was determined that the incident was not reported in the required time frame of 48hrs.
HHSC 746.305(a)(3) — AP Report a Child In Care Showing Signs and Symptoms of Illness Requiring Hospitalization
HHSC risk weight: Medium High. Corrected 2026-08-28. Correction verified 2026-09-01.
HHSC inspection history · no longer published by HHSC; kept here
-
Illness & medication
-
Jul 1, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 1, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 23, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jun 23, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 4, 2026 Inspection · Deficiencies cited
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Other
7 infants did not have updated feeding instruction forms on file.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2026-05-07. Correction verified 2026-05-06.
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Safety & premises Serious
The last fire inspection was completed on 1/2/2025.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2026-05-25. Correction verified 2026-06-03.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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May 4, 2026 Inspection · Deficiencies cited
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Other
7 infants did not have updated feeding instruction forms on file.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2026-05-07. Correction verified 2026-05-06.
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Safety & premises Serious
The last fire inspection was completed on 1/2/2025.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2026-05-25. Correction verified 2026-06-03.
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Other
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Apr 29, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 29, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Apr 29, 2026 Report · Deficiencies cited
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Other Serious
Based on information provided and video footage received there is enough information to determine that the caregiver did not use their best judgment when disciplining a child in care.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2026-05-04. Correction verified 2026-05-04.
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Other
Based on information provided during the investigation inspection and interviews, the children were observed climbing and jumping off table's multiple times.
HHSC 746.1203(6) — Responsibilities of caregivers-Set appropriate behavior expectations
HHSC risk weight: Medium High. Corrected 2026-05-04. Correction verified 2026-05-04.
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Discipline & child guidance Serious
Based on information provided during the investigation there is a sufficient amount of evidence to support the allegation of a child being kicked by a teacher.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2026-05-04. Correction verified 2026-05-04.
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Other Serious
Based on information received during the investigation, there is a sufficient amount of evidence to prove that a caregiver grabbed a child when putting them on the carpet.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2026-05-04. Correction verified 2026-05-04.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Apr 29, 2026 Report · Deficiencies cited
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Other Serious
Based on information provided and video footage received there is enough information to determine that the caregiver did not use their best judgment when disciplining a child in care.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2026-05-04. Correction verified 2026-05-04.
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Other
Based on information provided during the investigation inspection and interviews, the children were observed climbing and jumping off table's multiple times.
HHSC 746.1203(6) — Responsibilities of caregivers-Set appropriate behavior expectations
HHSC risk weight: Medium High. Corrected 2026-05-04. Correction verified 2026-05-04.
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Discipline & child guidance Serious
Based on information provided during the investigation there is a sufficient amount of evidence to support the allegation of a child being kicked by a teacher.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2026-05-04. Correction verified 2026-05-04.
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Other Serious
Based on information received during the investigation, there is a sufficient amount of evidence to prove that a caregiver grabbed a child when putting them on the carpet.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2026-05-04. Correction verified 2026-05-04.
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Other Serious
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Sep 26, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 26, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 4, 2025 Report · Deficiencies cited
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Other Serious
Based on information provided during the DFPS investigation interviews there is enough information to determine that the caregiver grabbed multiple children as a disciplinary action.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-09-12. Correction verified 2025-09-26.
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Other Serious
Based on information provided during the investigation interview it was determined that a caregiver did withhold outside play for a child as a disciplinary action.
HHSC 746.2805(9) — Prohibited Punishments - Withholding Active Play
HHSC risk weight: High. Corrected 2025-09-12. Correction verified 2025-09-26.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Aug 4, 2025 Report · Deficiencies cited
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Other Serious
Based on information provided during the DFPS investigation interviews there is enough information to determine that the caregiver grabbed multiple children as a disciplinary action.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-09-12. Correction verified 2025-09-26.
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Other Serious
Based on information provided during the investigation interview it was determined that a caregiver did withhold outside play for a child as a disciplinary action.
HHSC 746.2805(9) — Prohibited Punishments - Withholding Active Play
HHSC risk weight: High. Corrected 2025-09-12. Correction verified 2025-09-26.
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Other Serious
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May 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 13, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 13, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 9, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jan 9, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 8, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jan 8, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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May 7, 2024 Inspection · Deficiencies cited
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Staff background & training
10 out 10 personnel files reviewed had online CPR training.
HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
HHSC risk weight: Medium High. Corrected 2024-05-24. Correction verified 2024-05-28.
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Staff background & training
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May 7, 2024 Inspection · Deficiencies cited
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Staff background & training
10 out 10 personnel files reviewed had online CPR training.
HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
HHSC risk weight: Medium High. Corrected 2024-05-24. Correction verified 2024-05-28.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training
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Oct 10, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Oct 10, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 21, 2023 Report · Deficiencies cited
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Staff background & training
Based on the information gathered, a caregiver did not clean and sanitize the same cup used for milk prior to serving drinking water to a child in care.
HHSC 746.2505(4)(B) — Furnishings and Equipment for Toddlers - Bottles & Training Cups Cleaned and Sanitized Between Each Use
HHSC risk weight: Medium. Corrected 2023-10-05. Correction verified 2023-10-10.
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Other Serious
Based on the information gathered during this investigation, a caregiver used prohibited punishment towards a child in care.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2023-10-05. Correction verified 2023-10-10.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training
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Sep 21, 2023 Report · Deficiencies cited
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Staff background & training
Based on the information gathered, a caregiver did not clean and sanitize the same cup used for milk prior to serving drinking water to a child in care.
HHSC 746.2505(4)(B) — Furnishings and Equipment for Toddlers - Bottles & Training Cups Cleaned and Sanitized Between Each Use
HHSC risk weight: Medium. Corrected 2023-10-05. Correction verified 2023-10-10.
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Other Serious
Based on the information gathered during this investigation, a caregiver used prohibited punishment towards a child in care.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2023-10-05. Correction verified 2023-10-10.
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Staff background & training
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Sep 11, 2023 Inspection · Deficiencies cited
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Cleanliness & sanitation Serious
During walk through it was observed of sunscreen sprays and other chemical sprays inside Room 113- 114 classroon-Restroom, accessible to children. Note: Sunscreen Sprays and Other Chemical Sprays were immediately removed from the restroom by (Caregiver) Terrika Grant and locked in a secure storage closet at inspection.
HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
HHSC risk weight: High. Corrected at inspection. Corrected 2023-09-11.
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Cleanliness & sanitation Serious
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Sep 11, 2023 Inspection · Deficiencies cited
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Cleanliness & sanitation Serious
During walk through it was observed of sunscreen sprays and other chemical sprays inside Room 113- 114 classroon-Restroom, accessible to children. Note: Sunscreen Sprays and Other Chemical Sprays were immediately removed from the restroom by (Caregiver) Terrika Grant and locked in a secure storage closet at inspection.
HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
HHSC risk weight: High. Corrected at inspection. Corrected 2023-09-11.
HHSC inspection history · no longer published by HHSC; kept here
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Cleanliness & sanitation Serious
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Jul 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 27, 2023 Report · Deficiencies cited
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Illness & medication
Operation did not notify parent within 48 hours of child(ren) contracting a communicable disease.
HHSC 746.307(d) — Parental Notification of Communicable Disease
HHSC risk weight: Medium High. Corrected 2023-08-02. Correction verified 2023-08-02.
HHSC inspection history · no longer published by HHSC; kept here
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Illness & medication
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Jul 27, 2023 Report · Deficiencies cited
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Illness & medication
Operation did not notify parent within 48 hours of child(ren) contracting a communicable disease.
HHSC 746.307(d) — Parental Notification of Communicable Disease
HHSC risk weight: Medium High. Corrected 2023-08-02. Correction verified 2023-08-02.
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Illness & medication
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Jul 12, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 12, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 11, 2023 Report · Deficiencies cited (self-report)
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Other Serious
Caregiver was observed grabbing and pulling a child leg and arm during nap time.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected at inspection. Corrected 2023-07-12.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Jul 11, 2023 Report · Deficiencies cited (self-report)
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Other Serious
Caregiver was observed grabbing and pulling a child leg and arm during nap time.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected at inspection. Corrected 2023-07-12.
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Other Serious
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May 26, 2023 Inspection · Deficiencies cited
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Cleanliness & sanitation
During the walk through, it was observed there was a strong odor smell of urine, paper towels and toilet all over the restroom floor from the over flow of the trash can inside the Inventors C Classroom. Note: Corrections were made at inspection, director call in another staff to have the restroom inside the Inventors C Classroom Staff immediately started to clean.
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-05-26.
HHSC inspection history · no longer published by HHSC; kept here
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Cleanliness & sanitation
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May 26, 2023 Inspection · Deficiencies cited
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Cleanliness & sanitation
During the walk through, it was observed there was a strong odor smell of urine, paper towels and toilet all over the restroom floor from the over flow of the trash can inside the Inventors C Classroom. Note: Corrections were made at inspection, director call in another staff to have the restroom inside the Inventors C Classroom Staff immediately started to clean.
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-05-26.
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Cleanliness & sanitation
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Jan 4, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 4, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 16, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
A caregiver was in direct care of a child alone without an active background check on file.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2022-12-16. Correction verified 2023-01-03.
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Other Serious
Two caregivers did not know who they were responsible for during the insepction.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected 2022-12-16. Correction verified 2023-01-04.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training Serious
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Dec 16, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
A caregiver was in direct care of a child alone without an active background check on file.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2022-12-16. Correction verified 2023-01-03.
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Other Serious
Two caregivers did not know who they were responsible for during the insepction.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected 2022-12-16. Correction verified 2023-01-04.
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Staff background & training Serious
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Dec 15, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Dec 15, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 29, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 29, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 27, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 27, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 23, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jun 23, 2022 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jun 22, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jun 22, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 13, 2022 Inspection · Deficiencies cited
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Other Serious
The caregiver in the Inventors A classroom (PreK age 3 years old) and the caregiver in the Inventors B classroom (age 3 to 4 years old) did know the correct number of children they were responsible for during the inspection.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected 2022-06-13. Correction verified 2022-06-22.
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Other Serious
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Jun 13, 2022 Inspection · Deficiencies cited
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Other Serious
The caregiver in the Inventors A classroom (PreK age 3 years old) and the caregiver in the Inventors B classroom (age 3 to 4 years old) did know the correct number of children they were responsible for during the inspection.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected 2022-06-13. Correction verified 2022-06-22.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Jun 6, 2022 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 6, 2022 Report · No deficiencies cited
No violations cited on this visit.
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May 3, 2022 Report · Deficiencies cited
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Cleanliness & sanitation Serious
Based on the preponderance of evidence from the DFPS investigation, there were sufficient evidence that the caregiver did not use good judgment when she made several children clean urine off the restroom floor.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2022-06-10. Correction verified 2022-06-22.
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Discipline & child guidance Serious
Based on the preponderance of evidence from the DFPS investigation, there was sufficient evidence to validate that a child was Physically Abused in care.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2022-06-10. Correction verified 2022-06-22.
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Other Serious
Based on the preponderance of evidence from the DFPS investigation, there was sufficient evidence that other children were hit by the caregiver.
HHSC 746.2805(4) — Prohibited Punishments - Hitting with Hand or Instrument
HHSC risk weight: High. Corrected 2022-06-10. Correction verified 2022-06-22.
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Other Serious
Based on the preponderance of evidence from the DFPS investigation, there were sufficient evidence that the caregiver yelled at the children in care numerous times.
HHSC 746.2805(6) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2022-06-10. Correction verified 2022-06-22.
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Cleanliness & sanitation Serious
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May 3, 2022 Report · Deficiencies cited
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Cleanliness & sanitation Serious
Based on the preponderance of evidence from the DFPS investigation, there were sufficient evidence that the caregiver did not use good judgment when she made several children clean urine off the restroom floor.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2022-06-10. Correction verified 2022-06-22.
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Discipline & child guidance Serious
Based on the preponderance of evidence from the DFPS investigation, there was sufficient evidence to validate that a child was Physically Abused in care.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2022-06-10. Correction verified 2022-06-22.
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Other Serious
Based on the preponderance of evidence from the DFPS investigation, there was sufficient evidence that other children were hit by the caregiver.
HHSC 746.2805(4) — Prohibited Punishments - Hitting with Hand or Instrument
HHSC risk weight: High. Corrected 2022-06-10. Correction verified 2022-06-22.
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Other Serious
Based on the preponderance of evidence from the DFPS investigation, there were sufficient evidence that the caregiver yelled at the children in care numerous times.
HHSC 746.2805(6) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2022-06-10. Correction verified 2022-06-22.
HHSC inspection history · no longer published by HHSC; kept here
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Cleanliness & sanitation Serious
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Feb 19, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Feb 19, 2022 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 19, 2022 Inspection · Deficiencies cited
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Illness & medication
A child's immunization record is not current. NOTE: The deficiency was correccted at inspection.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-01-19.
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Illness & medication
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Jan 19, 2022 Inspection · Deficiencies cited
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Illness & medication
A child's immunization record is not current. NOTE: The deficiency was correccted at inspection.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-01-19.
HHSC inspection history · no longer published by HHSC; kept here
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Illness & medication
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.