The Goddard School (the Greater Heights)

835 W 23RD ST, Houston, TX 77008 · Harris County

24cited violations

0serious

26inspections & investigations

1enforcement actions

Program

Type: Licensed center
Licensed capacity: 207
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:00 PM
Director / administrator: Heather Frame
Phone: (832) 930-7553
Regulated since: Oct 3, 2019
HHSC IDs: Operation 1328792 · number 1689593
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 2
Illness & medication 2
Supervision & ratios 4
Safety & premises 4
Staff background & training 10
Other 2

Year by year

Year	Violations	Main categories
2026	2	Other (2)
2023	14	Cleanliness & sanitation (2), Supervision & ratios (4), Safety & premises (2), Staff background & training (6)
2022	6	Safety & premises (2), Staff background & training (4)
2021	2	Illness & medication (2)

Enforcement actions

Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)

HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.

Inspections, investigations & assessments

Aug 18, 2026 Inspection · Deficiencies cited
- Other
  One child's infant feediing form was not updated and signed by the parent within 30 days.
  
  HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
  
  HHSC risk weight: Medium. Corrected 2026-09-01.
HHSC inspection history
Aug 18, 2026 Inspection · Deficiencies cited
- Other
  One child's infant feediing form was not updated and signed by the parent within 30 days.
  
  HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
  
  HHSC risk weight: Medium. Corrected 2026-09-01.
HHSC inspection history · no longer published by HHSC; kept here
Aug 26, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 26, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 1, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 1, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 19, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 19, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 16, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 16, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 13, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 13, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 29, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 29, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 11, 2023 Inspection · Deficiencies cited
- Staff background & training
  One caregiver is missing 3 hours of annual training year 3-25-2022 to 3-25-2023. Corrected: When 3 hours of training was taken from training year 3-25-2023 to 3-24-2024.
  
  HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-09-11.
- Staff background & training
  A caregiver in the infant classroom did not have the required first aid training and has been at the operation for more than 90 days.
  
  HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
  
  HHSC risk weight: Medium High. Corrected 2023-09-29. Correction verified 2023-09-13.
- Staff background & training
  A caregiver in the infant classroom did not have the required CPR training and has been at the operation for more than 90 days.
  
  HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2023-09-29. Correction verified 2023-09-13.
- Safety & premises
  The older children's playground area is missing unitary surfacing materials at the bottom of the slide.
  
  HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2023-09-29. Correction verified 2023-09-28.
- Cleanliness & sanitation
  One child did not wash their hands after using the restroom. Corrected: When the caregiver sent the child to wash their hands.
  
  HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-09-11.
- Supervision & ratios
  The operations child product certification expired on 8/16/2022,
  
  HHSC 746.4135(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-09-11.
- Supervision & ratios
  The operation did not conduct a fire drill for the month of August.
  
  HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2023-09-15. Correction verified 2023-10-11.
HHSC inspection history · no longer published by HHSC; kept here
Sep 11, 2023 Inspection · Deficiencies cited
- Staff background & training
  One caregiver is missing 3 hours of annual training year 3-25-2022 to 3-25-2023. Corrected: When 3 hours of training was taken from training year 3-25-2023 to 3-24-2024.
  
  HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-09-11.
- Staff background & training
  A caregiver in the infant classroom did not have the required first aid training and has been at the operation for more than 90 days.
  
  HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
  
  HHSC risk weight: Medium High. Corrected 2023-09-29. Correction verified 2023-09-13.
- Staff background & training
  A caregiver in the infant classroom did not have the required CPR training and has been at the operation for more than 90 days.
  
  HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2023-09-29. Correction verified 2023-09-13.
- Safety & premises
  The older children's playground area is missing unitary surfacing materials at the bottom of the slide.
  
  HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2023-09-29. Correction verified 2023-09-28.
- Cleanliness & sanitation
  One child did not wash their hands after using the restroom. Corrected: When the caregiver sent the child to wash their hands.
  
  HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-09-11.
- Supervision & ratios
  The operations child product certification expired on 8/16/2022,
  
  HHSC 746.4135(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-09-11.
- Supervision & ratios
  The operation did not conduct a fire drill for the month of August.
  
  HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2023-09-15. Correction verified 2023-10-11.
HHSC inspection history
Sep 12, 2022 Inspection · Deficiencies cited
- Staff background & training
  An caregiver dose not have qualifications for having a high school diploma.
  
  HHSC 746.1107(2) — Additional Minimum Qualifications for Caregivers - HS Diploma, Equivalent, Certification of Completion
  
  HHSC risk weight: Medium High. Corrected 2022-09-21. Correction verified 2022-09-16.
- Staff background & training
  A caregiver is missing three hours of annual training for training year 5/2021 to 5/2022. Another caregiver is missing five hours of annual training for training year 3/2020 to 3/2021. Corrected: When used the caregiver five hours for the current training year 3/2021 to 3/2022 year.
  
  HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
  
  HHSC risk weight: Medium. Corrected 2022-09-16. Correction verified 2022-09-14.
- Safety & premises
  A child was missing an emergency contact information in their file.
  
  HHSC 746.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2022-09-15. Correction verified 2022-09-14.
HHSC inspection history · no longer published by HHSC; kept here
Sep 12, 2022 Inspection · Deficiencies cited
- Staff background & training
  An caregiver dose not have qualifications for having a high school diploma.
  
  HHSC 746.1107(2) — Additional Minimum Qualifications for Caregivers - HS Diploma, Equivalent, Certification of Completion
  
  HHSC risk weight: Medium High. Corrected 2022-09-21. Correction verified 2022-09-16.
- Staff background & training
  A caregiver is missing three hours of annual training for training year 5/2021 to 5/2022. Another caregiver is missing five hours of annual training for training year 3/2020 to 3/2021. Corrected: When used the caregiver five hours for the current training year 3/2021 to 3/2022 year.
  
  HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
  
  HHSC risk weight: Medium. Corrected 2022-09-16. Correction verified 2022-09-14.
- Safety & premises
  A child was missing an emergency contact information in their file.
  
  HHSC 746.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2022-09-15. Correction verified 2022-09-14.
HHSC inspection history
Aug 23, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 23, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 16, 2022 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 16, 2022 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 1, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 1, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 24, 2021 Report · Deficiencies cited
- Illness & medication
  This operation have had multiple COVID-19 cases that went unreported to licensing.
  
  HHSC 746.305(a)(4) — Report Outbreak of Communicable Illness
  
  HHSC risk weight: Medium High. Corrected 2021-12-01. Correction verified 2021-12-10.
HHSC inspection history
Nov 24, 2021 Report · Deficiencies cited
- Illness & medication
  This operation have had multiple COVID-19 cases that went unreported to licensing.
  
  HHSC 746.305(a)(4) — Report Outbreak of Communicable Illness
  
  HHSC risk weight: Medium High. Corrected 2021-12-01. Correction verified 2021-12-10.
HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for The Goddard School (The Greater Heights), 835 W 23RD ST, Houston, TX 77008-1733 (operation ID 1328792, operation number 1689593), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.