Kindercare Learning Ctrs - 1019

Violations by category

• Cleanliness & sanitation 6
• Illness & medication 3
• Supervision & ratios 6
• Discipline & child guidance 1
• Safety & premises 4
• Food & allergies 1
• Staff background & training 20
• Records & paperwork 7
• Other 6

Year by year

Enforcement actions

• May 13, 2026 — Orders Letter

  251.055(1)(a) (Supervision Of Children ) on 4/14/2026 : The center self-reported that on March 31, 2026, child care workers failed to supervise 2.5-year-old child and a 3-year-old child when they left the classroom without staff knowledge. They were observed in a hallway by the cook running towards an exit door. While the cook went to get help, the children were out of sight and sound supervision for approximately 2 minutes. 251.055(1)(a) (Supervision Of Children ) on 4/24/2026 : The center self-reported that child care workers failed to supervise children when a four-year-old child reported that another four-year-old child touched him inappropriately in the calm down corner. Staff are unable to provide sight and sound supervision to the class when they are assisting children in the bathroom. 251.055(1)(f) (Child Tracking Procedure ) on 5/12/2026 : On May 8, 2026, a child care worker failed to adhere to the center's tracking procedure of a name-to-face count when she left a three-year-old child outside while the rest of the class went inside. The worker was not aware that the child was missing and had the child checked as present on the tracking form.

• Feb 12, 2024 — Orders Letter

A warning letter is not an enforcement action under Wisconsin law and carries no appeal rights. Orders and forfeitures are enforcement actions and can be appealed.

Inspection visits

1. Aug 20, 2026 Licensing visit · 1 rules checked, 1 not met 1 serious
   • Staff background & training Serious

     Fingerprints not completed for the following individuals: Individual 001

     DCF 251.05(2)(a)2. — Staff Record - Completed Background Check

   DCF visit report · Correction plan (PDF)

2. May 12, 2026 Licensing visit · 126 rules checked, 1 not met 1 serious
   • Other Serious

     On May 8, 2026, a child care worker failed to adhere to the center's tracking procedure of a name-to-face count when she left a three-year-old child outside while the rest of the class went inside. The worker was not aware that the child was missing and had the child checked as present on the tracking form.

     DCF 251.055(1)(f) — Child Tracking Procedure

   DCF visit report · Correction plan (PDF)

3. Apr 24, 2026 Licensing visit · 1 rules checked, 1 not met 1 serious
   • Cleanliness & sanitation Serious

     The center self-reported that child care workers failed to supervise children when a four-year-old child reported that another four-year-old child touched him inappropriately in the calm down corner. Staff are unable to provide sight and sound supervision to the class when they are assisting children in the bathroom.

     DCF 251.055(1)(a) — Supervision Of Children

   DCF visit report · Correction plan (PDF)

4. Apr 14, 2026 Licensing visit · 1 rules checked, 1 not met 1 serious
   • Supervision & ratios Serious

     The center self-reported that on March 31, 2026, child care workers failed to supervise 2.5-year-old child and a 3-year-old child when they left the classroom without staff knowledge. They were observed in a hallway by the cook running towards an exit door. While the cook went to get help, the children were out of sight and sound supervision for approximately 2 minutes.

     DCF 251.055(1)(a) — Supervision Of Children

   DCF visit report · Correction plan (PDF)

5. Jan 26, 2026 Licensing visit · 227 rules checked, 9 not met 1 serious
   • Other

     Based upon complaint and staff interview, on 12/30/2025 two child care workers got into a physical altercation and resulted in a child in care being knocked over.

     DCF 251.04(2)(m) — Health, Safety & Welfare Of Children

   • Records & paperwork

     Based upon staff statement, the infant A classroom was closed due to loss of heat and the center failed to notify the Department.

     DCF 251.04(3)(b) — Report - Damage To Premises

   • Records & paperwork

     Based upon staff statement, on 12/30/2025 the center failed to report law enforcement contact to the Department involving two employees involved in a physical altercation on premise.

     DCF 251.04(3)(k)1. — Report - Law Enforcement Contact - Harm

   • Staff background & training

     Based upon record review, two staff members counted in staff to the child ratio, did not have a staff file on premise.

     DCF 251.05(2)(a) — Staff Record - Maintenance & Availability

   • Other

     Based upon observation the cots in the toddler B classroom were not placed two feet apart during nap time.

     DCF 251.07(4)(cm) — Naps Or Rest Periods - Sleeping Surfaces - Children 1 And Older

   • Food & allergies

     Based upon observation, staff members in the toddler B classroom were not observed to be seated with the children during the meal.

     DCF 251.07(5)(b)1. — Mealtime - Staff With Children

   • Cleanliness & sanitation

     Based Upon Observation Three Children Were Over The Age Of One And Observed To Not Have Their Hands Washed After Their Diapers Were Changed

     DCF 251.07(6)(i)1. — Washing Child's Hands & Face

   • Safety & premises Serious

     Based upon observation a child in toddler B under age one fell asleep in the arms of a provider and was not transitioned to a crib to sleep for a minimum of 25 minutes.

     DCF 251.09(2)(bm) — Infant & Toddler - Sleep Position

   • Other

     Based upon observation, infant b classroom did not have adult size chairs for each child care worker in the classroom.

     DCF 251.09(2)(k) — Infant & Toddler - Adult-Size Chairs

   DCF visit report · Correction plan (PDF)

6. Nov 20, 2025 Licensing visit · 1 rules checked, 1 not met 1 serious
   • Staff background & training Serious

     Fingerprints not completed for the following individuals: Individual 001

     DCF 251.05(2)(a)2. — Staff Record - Completed Background Check

   DCF visit report

7. Sep 11, 2025 Licensing visit · 490 rules checked, 1 not met 1 serious
   • Discipline & child guidance Serious

     Based upon self report, on 09/08/2025 two child care workers observed a third child care worker inappropriately guide a child off of a bookcase in the Pre K classroom when pulling the child's arm causing the child to fall to the floor of the classroom.

     DCF 251.07(2)(e) — Child Guidance - Prohibited Actions

   DCF visit report · Correction plan (PDF)

8. Feb 12, 2025 Licensing visit · 79 rules checked, 10 not met 6 serious
   • Records & paperwork Serious

     Based upon observation there were 7 children signed into the discover twos preschool classroom, 10 children where observed in the classroom. Based upon observation, there were 4 children signed into the Toddler B classroom there were six children observed in the classroom.

     DCF 251.04(6)(b) — Current, Accurate Daily Attendance Record

   • Staff background & training

     Based upon record review, on 02/03/2025, two staff members did not list when they were no longer included in staff to child ratio in the infant room.

     DCF 251.05(2)(a)6. — Staff Record - Days & Hours Worked

   • Supervision & ratios Serious

     Based upon staff statements, prior to November 2024 a child enrolled in care was observed on three occasions leaving the pre k classroom and entering the infant room out of sight and sound supervision for approximately 1-2 minutes on each occasion.

     DCF 251.055(1)(a) — Supervision Of Children

   • Supervision & ratios Serious

     Based upon record review the center exceeded max group size on 02/03/2025 between 830am -842 am there were 9 children under the age of 2 signed into care in the infant room A. Based upon record review the center exceeded max group size on 02/03/2025 between 857 am -909am there were 10 children under the age of 2 signed into care in the infant room A. Based upon record review the center exceeded max group size on 02/11/2025 between 830am and 849am there were 9 children under the age 2 signed into care in the infant A classroom.

     DCF 251.055(2)(a) — Group Size - Maximum

   • Supervision & ratios Serious

     Based upon record review on 02/3/2025 in Infant rm B staff to child ratio was exceeded when 5 children under the age of 2 were signed into care with one staff member from 1204pm until 135pm. Based upon record review on 02/10/2025 in Infant rm A staff to child ratio was exceeded when 6 children under the age of two were signed into care with one staff member from 1146pm until 135pm. Based upon record review on 02/11/2025 in Infant rm B staff to child ratio was exceeded when 9 children under the age of 2 were signed into care with one staff member from 12pm until 135pm and 140 until 230pm.

     DCF 251.055(2)(b) — Staff-To-Child Ratios - Minimum

   • Cleanliness & sanitation

     Based upon observation, the prek bathroom had an area of rust on the wall in an area accessible to children.

     DCF 251.06(2)(gm) — Premises - Well Drained, Clean, In Good Repair

   • Safety & premises Serious

     Based upon observation, the paint the in prek room next to the interior doorway and under the window by the playground was deteriorated in an area accessible to children.

     DCF 251.06(2)(i) — Deteriorating Paint

   • Cleanliness & sanitation

     Based upon observation, two children did have their hands washed prior to breakfast being served in the infant room.

     DCF 251.07(6)(i)1. — Washing Child's Hands & Face

   • Cleanliness & sanitation

     Based upon observation, a staff member did not wash hands prior to serving children breakfast in the infant room.

     DCF 251.07(6)(i)2. — Adult Handwashing

   • Other Serious

     Based upon staff statements, child care workers observed staff members place children enrolled in care to sleep on the boppy pillows on the floor in the infant room.

     DCF 251.09(2)(bm) — Infant & Toddler - Sleep Position

   DCF visit report · Correction plan (PDF)

9. Nov 20, 2024 Licensing visit · 1 rules checked, 1 not met 1 serious
   • Staff background & training Serious

     Fingerprints not completed for the following individuals: Individual 001

     DCF 251.05(2)(a)2. — Staff Record - Completed Background Check

   DCF visit report · Correction plan (PDF)

10. Oct 23, 2024 Licensing visit · 408 rules checked, 17 not met 5 serious
    • Illness & medication

      Based upon staff interview, a child in care was positive for a reportable communicable disease that was not reported to the county health department or the department.

      DCF 251.04(3)(m) — Report - Communicable Disease

    • Illness & medication

      Based upon record review, two files of children enrolled at the center did not contain documentation stating the children's immunization history is in compliance with s. 252.04, Stats., and ch. DHS 144.

      DCF 251.04(6)(a)6m. — Child Record - Immunization History

    • Records & paperwork

      Based upon record review, a child enrolled in care did not have a an health examination form on file.

      DCF 251.04(6)(a)8.d. — Child Record - Health Exam Report

    • Records & paperwork Serious

      Based upon record review on 10/04/2024 five children were not signed out of the Two's A room. Based upon record review, on 10/04/2024 four children were not signed out of the Two's A room.

      DCF 251.04(6)(b) — Current, Accurate Daily Attendance Record

    • Staff background & training

      Based upon record review, a staff member on premise did not have a staff record form or the required information on file.

      DCF 251.05(2)(a)1. — Staff Record - Personal Information

    • Staff background & training

      Based upon record review, a staff member on premise did not have a high school diploma within their staff file.

      DCF 251.05(2)(a)5. — Staff Record - High School Diploma

    • Staff background & training

      Based upon record review, on 10/04/2024 a staff member did not sign out of Infant Room A.

      DCF 251.05(2)(a)6. — Staff Record - Days & Hours Worked

    • Staff background & training

      Based upon record review, two staff on premise did have documentation of an orientation being completed within their staff file.

      DCF 251.05(2)(a)8. — Staff Record - Orientation

    • Staff background & training

      Based upon record review, a staff member on premise and counted in staff to child ratio, did not have documentation of completion of Abusive Head Trauma Prevention training.

      DCF 251.05(3)(b) — Abusive Head Trauma Prevention Training

    • Staff background & training

      Based upon record review, two staff members on premise did not have documentation of a department approved Cardiopulmonary Resuscitation Training course within 3 months of starting employment.

      DCF 251.05(3)(c) — Cardiopulmonary Resuscitation Training

    • Staff background & training

      Based upon record review, a Staff member on premise did not have documentation of completion of Child Abuse and Neglect biennial training.

      DCF 251.05(3)(cm) — Child Abuse & Neglect - Biennial Training

    • Staff background & training Serious

      Based upon record review, two staff on premise did not have documentation of an orientation being completed within the first week of employment.

      DCF 251.05(4)(a) — Staff Orientation - Develop, Implement, Document

    • Supervision & ratios Serious

      BAsed upon record review, the infant 1 room exceeded staff to child ratio totalling 1.5 with one staff member from 719 a.m. until 734 am, 734am -750 am, 852-9am . Based upon record review, the Toddler Room A, exceded staff to child ratio, 1.75 with one staff member from 110 pm until 157 pm.. Based upon record review, the Toddler Room A, exceded staff to child ratio, 1.25 with one staff member from 201pm until 217 pm. Based upon record review, on 10/04/2041 Infant Room 1, exceeded staff to child ratio, 1.75 with one staff memeber from 719 am - 734 am.

      DCF 251.055(2)(b) — Staff-To-Child Ratios - Minimum

    • Supervision & ratios Serious

      Based upon record review, on 10/04/2024 Toddler Room A exceeded max group size when 10 children, age 1, were signed into care from 221 pm until 234 pm.

      DCF 251.055(2)(d) — Mixed Age Group With Children Under Age 2 - Group Size

    • Cleanliness & sanitation Serious

      Based upon observation , the paint in the discovery two classroom was deteriorated in an area accessible to children by the diapering table where a child was napping.

      DCF 251.06(2)(i) — Deteriorating Paint

    • Safety & premises

      Based upon staff statement, the center did not conduct tornado drills throughout the summer months of the year 2024.

      DCF 251.06(3)(b)4. — Emergencies - Record Of Fire / Tornado Drills

    • Records & paperwork

      Based upon record review, a child enrolled in care did not have an initial intake for under two within their child file.

      DCF 251.09(1)(am) — Infant & Toddler - Intake Information

    DCF visit report · Correction plan (PDF)

11. Apr 23, 2024 Licensing visit · 291 rules checked, 10 not met 1 serious

    The DCF Finder's main page now lists this visit as "No Violations found". Its own visit report below still cites these rules. DCF's list drops violations after about two years.

    • Records & paperwork

      Based Upon Observation, The Enforcement Issued On 02/12/2024, Was Not Posted Within The Center.

      DCF 251.04(2)(L)1.b. — Department Notices Posted

    • Staff background & training

      Based Upon Record Review, Three Staff Members Did Not Have Physical Examination Documentation Within Their Files Within 30 Days Of Their Start Date.

      DCF 251.05(2)(a)3.a. — Staff Record - Physical Examination

    • Staff background & training

      Based Upon Record Review, Two Staff Members Files Did Not Contain A Registry Certificate For Their Qualified Position.

      DCF 251.05(2)(a)4.a. — Staff Record - Registry Certificate

    • Staff background & training

      Based Upon Record Review Two Staff Member Files Did Not Contain Documentation Of An Orientation Being Completed.

      DCF 251.05(2)(a)8. — Staff Record - Orientation

    • Staff background & training

      Based Upon Record Review, A Staff Member Did Not Have Documentation Of The Completion Of Abusive Head Trauma Training Prior To Working With Children Under The Age Of 5.

      DCF 251.05(3)(b) — Abusive Head Trauma Prevention Training

    • Staff background & training

      Based Upon Record Review A Staff Member Did Not Have Documentation Of Completion Of The Cardiopulmonary Training Within 3 Months Of Starting Employment.

      DCF 251.05(3)(c) — Cardiopulmonary Resuscitation Training

    • Staff background & training

      Based Upon Record Review, A Staff Member Did Not Have Documentation Of Child Abuse And Neglect Biennial Training Being Completed

      DCF 251.05(3)(cm) — Child Abuse & Neglect - Biennial Training

    • Safety & premises Serious

      Based Upon Observation, The Paint In The Preschool Classroom Was Deteriorated On The Wall By The Bookshelf. Based Upon Observation, The Paint The Discovery Classroom Was Deteriorated Under The Center Window In The Classroom.

      DCF 251.06(2)(i) — Deteriorating Paint

    • Illness & medication

      Based Upon Review, The Medical Log Book In The Preschool Was Not Reviewed Within The Most Six Months.

      DCF 251.07(6)(dm)4. — Medical Log - Reviewing Injury Records

    • Other

      Based Upon Observation, There Were No Adult Sized Chairs In The Infant/Toddler Classroom B, During The Visit, Only 8 Toddler Sized Chairs.

      DCF 251.09(2)(k) — Infant & Toddler - Adult-Size Chairs

    DCF visit report · Correction plan (PDF)

12. Feb 20, 2024 Licensing visit · 1 rules checked, 1 not met 1 serious

    The DCF Finder's main page now lists this visit as "No Violations found". Its own visit report below still cites these rules. DCF's list drops violations after about two years.

    • Staff background & training Serious

      Fingerprints Not Completed For The Following Individuals: Individual 001

      DCF 251.05(2)(a)2. — Staff Record - Completed Background Check

    DCF visit report