Wcc-riverview Before-after School

4303 Troy St, Riverview Elementary School, Wausau, WI 54403 · Marathon County

10cited violations

1marked serious

5inspection visits

0enforcement actions

Program

Type: Group center
Licensed capacity: 26
Ages: 4 years – 12 years, 11 months
Hours: 06:30 AM-08:15 AM (Sep-Jun)
Licensee: Kay Palmer
Contact: Glodowski, Kiara
Phone: 715-848-1436
YoungStar: 2 Stars
Regulated since: 09/17/2000
DCF IDs: Facility 620165 · Provider 0000557000/013
Official record: DCF Child Care Finder

Violations by category

Cleanliness & sanitation 1
Illness & medication 2
Safety & premises 2
Staff background & training 1
Records & paperwork 4

Year by year

Year	Violations	Serious	Main categories
2026	2	0	Illness & medication (1), Records & paperwork (1)
2025	5	1	Cleanliness & sanitation (1), Illness & medication (1), Safety & premises (1), Staff background & training (1), Records & paperwork (1)
2024	3	0	Safety & premises (1), Records & paperwork (2)

Inspection visits

Sep 9, 2026 Licensing visit · 443 rules checked, 2 not met
- Records & paperwork
  Child 8 did not have the first day of attendance documented on file.
  
  DCF 251.04(6)(a)1. — Child Record - Enrollment Information
- Illness & medication
  Child 7 did not have an immunization record on file.
  
  DCF 251.04(6)(a)6m. — Child Record - Immunization History
DCF visit report · Correction plan (PDF)
Nov 6, 2025 Licensing visit · 542 rules checked, 4 not met
- Records & paperwork
  Enrollment information was not complete for Child 1.
  
  DCF 251.04(6)(a)1. — Child Record - Enrollment Information
- Safety & premises
  The center did not practice or document completing tornado drills for September or October 2025.
  
  DCF 251.06(3)(b)2. — Emergencies - Practice Written Plans
- Cleanliness & sanitation
  Per observation, staff cleaned and sanitized tables in preparation for snack. Children then proceeded to play games on top of the tables. When it was time for snack, the tables were not re-cleaned or sanitized before children sat down to eat.
  
  DCF 251.07(5)(b)5. — Eating Surfaces - Cleaned, Sanitized
- Illness & medication
  Child 2 had a medication on site that was expired and there was not a current authorization from the parent.
  
  DCF 251.07(6)(f)6. — Current Authorizations For Medications On Premises
DCF visit report · Correction plan (PDF)
Feb 21, 2025 Licensing visit · 1 rules checked, 1 not met 1 serious
- Staff background & training Serious
  Fingerprints not completed for the following individuals: Individual 001
  
  DCF 251.05(2)(a)2. — Staff Record - Completed Background Check
DCF visit report
Nov 22, 2024 Licensing visit · 321 rules checked, 3 not met
- Records & paperwork
  Enrollment information was not complete for Child 1, 3, or 4.
  
  DCF 251.04(6)(a)1. — Child Record - Enrollment Information
- Records & paperwork
  The written authorization for Child 4, 5, and 7 outlining the plan for them to come to the center from another activity within the school is not complete with the dates and times of arrival.
  
  DCF 251.04(6)(a)5. — Child Record - Alternate Arrival / Release Agreement
- Safety & premises
  The center did not practice tornado drills in September or October 2024.
  
  DCF 251.06(3)(b)2. — Emergencies - Practice Written Plans
DCF visit report · Correction plan (PDF)
Feb 1, 2024 Licensing visit · 377 rules checked, 0 not met

No violations cited on this visit.

DCF visit report · Correction plan (PDF)

Get the full file

DCF publishes about 3 years of monitoring. Older history, complaint files and self-reported incidents require a public records request. Wisconsin's public records law (Wis. Stat. §§ 19.31–19.39) gives anyone the right to ask. You don't have to say why. Electronic copies are generally free.

Email the request Printable letter (fax or mail)

Send to: DCF Records Custodian · DCFRecordsRequest@wisconsin.gov · fax (608) 422-7161 · 201 W. Washington Avenue, Madison, WI 53703
Copy: DCF Northern Regional Licensing Office · DCFPlicBRLNRO@wisconsin.gov · 715-361-7700

Show the letter text

Letter text

Dear Records Custodian,

Under Wisconsin's public records law, Wis. Stat. §§ 19.31–19.39, I request copies of the following records for the child care program Wcc-Riverview Before-After School, 4303 Troy St, Wausau, WI 54403-2264 (DCF facility number 620165; provider number 0000557000, location 013; applicant/licensee number 5100001356), for January 1, 2019 to the present:

1. Every licensing or certification monitoring, renewal and follow-up visit report, including noncompliance statements, compliance statements and rule-monitoring summaries.
2. Every complaint investigation: intake summaries, investigation reports, and the finding for each allegation.
3. Every warning letter, order, forfeiture or other enforcement action, with related correspondence.
4. Every plan of correction the program submitted, and the department's response.
5. Every incident the program reported to the department (for example under DCF 251.04(3) or 250.04(3)): injuries requiring medical care, prohibited actions, suspected abuse or neglect, communicable disease, and children whose whereabouts were unknown.

I understand that child and reporter identities, and material made confidential by Wis. Stat. § 48.981, may be redacted; please release the remainder and cite the basis for anything withheld. Please provide the records electronically (PDF by email). If the estimated cost exceeds $5.00, please send me an estimate before proceeding. Please confirm receipt of this request.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, file a child care complaint with DCF. For suspected abuse, contact your county child protective services or law enforcement.

Source: Wisconsin Department of Children and Families, via the Child Care Finder and the licensed and certified directories. History last read Sep 30, 2026. Violation text is DCF's own wording. The categories are ours, added to help you scan.