Tlc Learning Center INC

Violations by category

• Cleanliness & sanitation 1
• Supervision & ratios 1
• Safety & premises 4
• Staff background & training 2
• Records & paperwork 2
• Other 1

Year by year

Enforcement actions

• Dec 17, 2025 — Orders Letter

  251.04(6)(b) (Current, Accurate Daily Attendance Record ) on 10/9/2025 : The number of children in the Dragonfly room did not match the number of children signed in to the program when nine children were present, eight children were signed in on an electronic app and two children were signed in on paper attendance.

• Dec 17, 2025 — Forfeiture: $100 ($100)

  251.04(6)(b) (Current, Accurate Daily Attendance Record ) on 10/9/2025 : The number of children in the Dragonfly room did not match the number of children signed in to the program when nine children were present, eight children were signed in on an electronic app and two children were signed in on paper attendance. $100

• Apr 21, 2025 — Forfeiture: $1000 ($1,000)

  251.05(2)(a) (Staff Record - Maintenance & Availability ) on 2/20/2025 : During the complaint visit on 2/14/25, no staff files were available at the center, including the file for a volunteer who reportedly worked alone with children. The licensee told the Department later in the day on 2/14/25 that they had taken all of the staff files home. $200 251.05(2)(a)2. (Staff Record - Completed Background Check ) on 2/20/2025 : A volunteer who reportedly worked alone with children, and Staff D, who was working in the Bumblebee Room during the 2/14/25 and 2/17/25 visits, are missing department-approved background checks completed before working with children. On 2/17/25 the licensee was notified that Staff D is missing a department-approved background check. The Department notified the licensee on 2/17/25 that Staff D could not work at the center until Staff D obtained a department-approved background check. On 2/20/25, the Department learned that Staff D worked at the center all week - up to and including 2/20/25. $600 251.05(2)(a)6. (Staff Record - Days & Hours Worked ) on 2/20/2025 : The center does not maintain a record of staff days and hours worked, and in which classroom, when the center only has staff clock in and out of the center; staff do not sign into or out of specific classrooms. $200

• Apr 21, 2025 — Orders Letter

  251.05(2)(a) (Staff Record - Maintenance & Availability ) on 2/20/2025 : During the complaint visit on 2/14/25, no staff files were available at the center, including the file for a volunteer who reportedly worked alone with children. The licensee told the Department later in the day on 2/14/25 that they had taken all of the staff files home. 251.05(2)(a)2. (Staff Record - Completed Background Check ) on 2/20/2025 : A volunteer who reportedly worked alone with children, and Staff D, who was working in the Bumblebee Room during the 2/14/25 and 2/17/25 visits, are missing department-approved background checks completed before working with children. On 2/17/25 the licensee was notified that Staff D is missing a department-approved background check. The Department notified the licensee on 2/17/25 that Staff D could not work at the center until Staff D obtained a department-approved background check. On 2/20/25, the Department learned that Staff D worked at the center all week - up to and including 2/20/25. 251.05(2)(a)6. (Staff Record - Days & Hours Worked ) on 2/20/2025 : The center does not maintain a record of staff days and hours worked, and in which classroom, when the center only has staff clock in and out of the center; staff do not sign into or out of specific classrooms. 251.05(3)(b) (Abusive Head Trauma Prevention Training ) on 2/20/2025 : A volunteer who reportedly provided care to children under age five in the Bumblebee Toddler Room is missing documentation of having completed training in abusive head trauma prevention before working with children. Staff D, who works in the Bumblebee Toddler Room, is also missing documentation of having completed this required training. 251.05(3)(cm) (Child Abuse & Neglect - Biennial Training ) on 2/20/2025 : A volunteer who reportedly worked alone with children is missing documentation of having completed training in child abuse and neglect laws within their first week at the center. Staff D, who works in the Bumblebee Toddler Room, is missing documentation of having completed training in child abuse and neglect laws during their first week at the center. 251.05(3)(j)4. (Volunteer Counted In Ratio - Schedule Of Hours ) on 2/20/2025 : Staff A, who worked as a volunteer on at least two occasions in the Bumblebee Toddler Room - and was reportedly left alone with children - is missing documentation of volunteer hours worked. 251.05(4)(a) (Staff Orientation - Develop, Implement, Document ) on 2/20/2025 : Staff D, who is working as an assistant in the Bumblebee Toddler Room, is missing documentation of having completed an orientation program during their first week at the center. 251.12(2)(a) (Department Access To Center ) on 2/20/2025 : The Department did not have unrestricted access to the premises identified in the license pursuant to s. 48.73, Stats., including access to staff records, when all records of staff hours worked in January 2025 were requested, but not received. The records were requested on 2/20/25 and the licensee agreed to provide them by 2/21/25. The records were not received, and the Department re-requested them on the morning of 2/26/25 - to be submitted by the end of that day. The licensee replied after 6 PM on 2/26/25 saying they could not send the records.

• Oct 30, 2024 — Warning Letter

  251.05(3)(cm) (Child Abuse & Neglect - Biennial Training ) on 10/17/2024 : Staff A, who has been employed at the center more than three years, has not completed training in child abuse and neglect within the past two years. 251.06(2)(gm) (Premises - Well Drained, Clean, In Good Repair ) on 10/17/2024 : The premises are not clean and in good repair when the entry door threshold is separating from the bottom sill, a shed attached to the center has loose shingles that are coming off, and there is a large jagged hole in the siding in the children's outdoor play space at child level. There is an open crack in the wall at child level in the Dragonfly Room, the basement floor between classrooms is dirty with crumbs and debris, and nearly the entire interior surface of the Butterfly Room exit door is covered in dirt. 251.06(3)(b)2. (Emergencies - Practice Written Plans ) on 10/17/2024 : The tornado drill was not practiced in September 2024.

A warning letter is not an enforcement action under Wisconsin law and carries no appeal rights. Orders and forfeitures are enforcement actions and can be appealed.

Inspection visits

1. Oct 9, 2025 Licensing visit
   • Records & paperwork

     The number of children in the Dragonfly room did not match the number of children signed in to the program when nine children were present, eight children were signed in on an electronic app and two children were signed in on paper attendance.

     DCF 251.04(6)(b) — Current, Accurate Daily Attendance Record

   DCF visit report · Correction plan (PDF)

2. Sep 8, 2025 Licensing visit
   • Records & paperwork

     At least 30 days before the continuation review date of the license, an applicant for license renewal shall submit to the department the following materials: 1. A completed license continuation application. 2. Any changes to center policies.

     DCF 251.11(4)(b) — Continuation License - Application Materials Submission

   DCF visit report · Correction plan (PDF)

3. May 20, 2025 Licensing visit
   • Staff background & training

     Fingerprints not completed for the following individuals: Individual 001

     DCF 251.05(2)(a)2. — Staff Record - Completed Background Check

   DCF visit report

4. Oct 17, 2024 Licensing visit · 205 rules checked, 8 not met 1 serious
   • Staff background & training

     Staff A, who has been employed at the center more than three years, has not completed training in child abuse and neglect within the past two years.

     DCF 251.05(3)(cm) — Child Abuse & Neglect - Biennial Training

   • Supervision & ratios Serious

     The outdoor premises are not free of hazards when there is a large jagged hole in the siding at child level in the children's outdoor play space, posing a laceration hazard, and when a long hose with loose loops is hanging at child level, posing a potential strangulation hazard.

     DCF 251.06(2)(a) — Potential Source Of Harm On Premises

   • Cleanliness & sanitation

     The premises are not clean and in good repair when the entry door threshold is separating from the bottom sill, a shed attached to the center has loose shingles that are coming off, and there is a large jagged hole in the siding in the children's outdoor play space at child level. There is an open crack in the wall at child level in the Dragonfly Room, the basement floor between classrooms is dirty with crumbs and debris, and nearly the entire interior surface of the Butterfly Room exit door is covered in dirt.

     DCF 251.06(2)(gm) — Premises - Well Drained, Clean, In Good Repair

   • Safety & premises

     The center's written plan for a tornado emergency states staff lead children to designated safe area in the basement; during the licensing visit, staff identified the basement storage closet as the tornado shelter and pointed it out. When the basement storage closet was opened, there were several items blocking entrance into the room.

     DCF 251.06(3)(a) — Emergencies - Written Plans

   • Safety & premises

     The tornado shelter area is not posted.

     DCF 251.06(3)(b)1. — Emergencies - Routes And Shelter Areas Posted

   • Safety & premises

     The tornado drill was not practiced in September 2024.

     DCF 251.06(3)(b)2. — Emergencies - Practice Written Plans

   • Safety & premises

     The fire alarm and smoke detector system was not tested in September 2024.

     DCF 251.06(4)(jm)2. — Fire Alarms & Smoke Detectors - Testing

   • Other

     Children under one year of age sleep in pack-and-plays that are placed end-to-end without a solid partition between them.

     DCF 251.07(4)(c) — Naps Or Rest Periods - Sleeping Surfaces - Children Under 1

   DCF visit report · Correction plan (PDF)

Other cited violations

• Staff background & training

  During the complaint visit on 2/14/25, no staff files were available at the center, including the file for a volunteer who reportedly worked alone with children. The licensee told the Department later in the day on 2/14/25 that they had taken all of the staff files home.

  DCF 251.05(2)(a)

• Staff background & training

  A volunteer who reportedly worked alone with children, and Staff D, who was working in the Bumblebee Room during the 2/14/25 and 2/17/25 visits, are missing department-approved background checks completed before working with children. On 2/17/25 the licensee was notified that Staff D is missing a department-approved background check. The Department notified the licensee on 2/17/25 that Staff D could not work at the center until Staff D obtained a department-approved background check. On 2/20/25, the Department learned that Staff D worked at the center all week - up to and including 2/20/25.

  DCF 251.05(2)(a)2.

• Staff background & training

  The center does not maintain a record of staff days and hours worked, and in which classroom, when the center only has staff clock in and out of the center; staff do not sign into or out of specific classrooms.

  DCF 251.05(2)(a)6.

• Staff background & training

  A volunteer who reportedly provided care to children under age five in the Bumblebee Toddler Room is missing documentation of having completed training in abusive head trauma prevention before working with children. Staff D, who works in the Bumblebee Toddler Room, is also missing documentation of having completed this required training.

  DCF 251.05(3)(b)

• Staff background & training

  A volunteer who reportedly worked alone with children is missing documentation of having completed training in child abuse and neglect laws within their first week at the center. Staff D, who works in the Bumblebee Toddler Room, is missing documentation of having completed training in child abuse and neglect laws during their first week at the center.

  DCF 251.05(3)(cm)

• Supervision & ratios

  Staff A, who worked as a volunteer on at least two occasions in the Bumblebee Toddler Room - and was reportedly left alone with children - is missing documentation of volunteer hours worked.

  DCF 251.05(3)(j)4.

• Staff background & training

  Staff D, who is working as an assistant in the Bumblebee Toddler Room, is missing documentation of having completed an orientation program during their first week at the center.

  DCF 251.05(4)(a)

• Supervision & ratios

  During the complaint visit on 2/17/25, the Licensing Specialist observed Staff E in the Bumblebee Toddler Room sitting on the floor using their Smartphone while multiple toddlers were trying to get the staff person's attention. Staff E did not look up or acknowledge the children and continued using their Smartphone.

  DCF 251.055(2)(L)

• Supervision & ratios

  During the complaint visit on 2/14/25, cooked cheeseburgers that were reportedly served earlier that day for lunch, were sitting out on a kitchen counter, uncovered, for the duration of the visit (2:34 to 3:35 pm).

  DCF 251.06(9)(f)3.

• Cleanliness & sanitation

  During the complaint visit on 2/14/25, directions for applying lotions, powders or salves to a child during diapering was not posted in the diapering area in the Bumblebee Toddler Room.

  DCF 251.09(4)(a)10.

• Staff background & training

  The Department did not have unrestricted access to the premises identified in the license pursuant to s. 48.73, Stats., including access to staff records, when all records of staff hours worked in January 2025 were requested, but not received. The records were requested on 2/20/25 and the licensee agreed to provide them by 2/21/25. The records were not received, and the Department re-requested them on the morning of 2/26/25 - to be submitted by the end of that day. The licensee replied after 6 PM on 2/26/25 saying they could not send the records.

  DCF 251.12(2)(a)