Primrose School Of The Westchase District

3191 BRIARPARK DR, Houston, TX 77042 · Harris County

44cited violations

12serious

32inspections & investigations

1enforcement actions

Program

Type: Licensed center
Licensed capacity: 227
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:00 AM-06:30 PM
Director / administrator: Henry Emery
Phone: (713) 783-9800
Regulated since: Feb 11, 2015
HHSC IDs: Operation 1156648 · number 1548306
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 2
Supervision & ratios 12
Safety & premises 8
Staff background & training 8
Records & paperwork 2
Other 12

Year by year

Year	Violations	Serious	Main categories
2025	18	2	Supervision & ratios (4), Safety & premises (4), Staff background & training (2), Records & paperwork (2), Other (6)
2023	4	2	Supervision & ratios (2), Staff background & training (2)
2022	8	2	Supervision & ratios (2), Safety & premises (2), Staff background & training (2), Other (2)
2021	14	6	Cleanliness & sanitation (2), Supervision & ratios (4), Safety & premises (2), Staff background & training (2), Other (4)

Enforcement actions

Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)

HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.

Inspections, investigations & assessments

Dec 1, 2025 Assessment · Deficiencies cited
- Other
  One caregiver did not have their education translated into English.
  
  HHSC 746.1111 — Education Outside of U.S.
  
  HHSC risk weight: Medium. Corrected 2025-12-15. Correction verified 2026-01-12.
HHSC inspection history
Dec 1, 2025 Assessment · Deficiencies cited
- Other
  One caregiver did not have their education translated into English.
  
  HHSC 746.1111 — Education Outside of U.S.
  
  HHSC risk weight: Medium. Corrected 2025-12-15. Correction verified 2026-01-12.
HHSC inspection history · no longer published by HHSC; kept here
Oct 6, 2025 Inspection · Deficiencies cited
- Other
  One c aregiver did not have their education translated into english
  
  HHSC 746.1111 — Education Outside of U.S.
  
  HHSC risk weight: Medium. Corrected 2025-10-27. Correction verified 2025-12-01.
- Staff background & training
  Five caregivers and the director were missing annual trainings. All caregivers and director were missing hazardous material and emergency prepredness. Caregivers dealing with infants were missing SIDS shaken baby and brain development training.
  
  HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
  
  HHSC risk weight: Medium. Corrected 2025-10-27. Correction verified 2025-10-24.
- Other
  Three infants did not have current feeding instructions.
  
  HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
  
  HHSC risk weight: Medium. Corrected 2025-10-13. Correction verified 2025-10-15.
- Supervision & ratios
  Operations fire marshal inspection was not current and last performed in 2023.
  
  HHSC 746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal
  
  HHSC risk weight: Medium High. Corrected 2025-10-27. Correction verified 2025-10-15.
- Safety & premises
  Fire drills were not current and last performed July 2025.
  
  HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2025-10-06. Correction verified 2025-10-15.
- Safety & premises Serious
  Smoke detector/carbon monoxide detector testing was not current and last performed July 2025.
  
  HHSC 746.5319 — Smoke Detectors Testing
  
  HHSC risk weight: High. Corrected 2025-10-06. Correction verified 2025-10-15.
- Records & paperwork
  One child did not have a health statement from a medical professional.
  
  HHSC 746.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2025-10-20. Correction verified 2025-10-15.
HHSC inspection history
Oct 6, 2025 Inspection · Deficiencies cited
- Other
  One c aregiver did not have their education translated into english
  
  HHSC 746.1111 — Education Outside of U.S.
  
  HHSC risk weight: Medium. Corrected 2025-10-27. Correction verified 2025-12-01.
- Staff background & training
  Five caregivers and the director were missing annual trainings. All caregivers and director were missing hazardous material and emergency prepredness. Caregivers dealing with infants were missing SIDS shaken baby and brain development training.
  
  HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
  
  HHSC risk weight: Medium. Corrected 2025-10-27. Correction verified 2025-10-24.
- Other
  Three infants did not have current feeding instructions.
  
  HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
  
  HHSC risk weight: Medium. Corrected 2025-10-13. Correction verified 2025-10-15.
- Supervision & ratios
  Operations fire marshal inspection was not current and last performed in 2023.
  
  HHSC 746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal
  
  HHSC risk weight: Medium High. Corrected 2025-10-27. Correction verified 2025-10-15.
- Safety & premises
  Fire drills were not current and last performed July 2025.
  
  HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2025-10-06. Correction verified 2025-10-15.
- Safety & premises Serious
  Smoke detector/carbon monoxide detector testing was not current and last performed July 2025.
  
  HHSC 746.5319 — Smoke Detectors Testing
  
  HHSC risk weight: High. Corrected 2025-10-06. Correction verified 2025-10-15.
- Records & paperwork
  One child did not have a health statement from a medical professional.
  
  HHSC 746.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2025-10-20. Correction verified 2025-10-15.
HHSC inspection history · no longer published by HHSC; kept here
Jan 28, 2025 Assessment · Deficiencies cited
- Supervision & ratios
  Operation has not reported their staffing changes for the year 2024 by the due date of 1/15/2025.
  
  HHSC 746.303(b) — Report Number of Employees
  
  HHSC risk weight: Medium Low. Corrected 2025-01-30. Correction verified 2025-01-29.
HHSC inspection history · no longer published by HHSC; kept here
Jan 28, 2025 Assessment · Deficiencies cited
- Supervision & ratios
  Operation has not reported their staffing changes for the year 2024 by the due date of 1/15/2025.
  
  HHSC 746.303(b) — Report Number of Employees
  
  HHSC risk weight: Medium Low. Corrected 2025-01-30. Correction verified 2025-01-29.
HHSC inspection history
Dec 4, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 4, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 7, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 7, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 26, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 26, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 26, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 26, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 10, 2023 Inspection · Deficiencies cited
- Staff background & training
  Three caregivers did not have their annual training hours completed. One had 15 out of 24 hours, another one had 19.5 out of 24 hours and the third caregiver had 15.5 out of 24 hours.
  
  HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
  
  HHSC risk weight: Medium. Corrected 2023-10-13. Correction verified 2023-10-13.
- Supervision & ratios Serious
  Current fire inspection was not avalailable. Operation has already paid and is now scheduled for this month on the 16th.
  
  HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
  
  HHSC risk weight: High. Corrected 2023-10-20. Correction verified 2023-10-17.
HHSC inspection history
Oct 10, 2023 Inspection · Deficiencies cited
- Staff background & training
  Three caregivers did not have their annual training hours completed. One had 15 out of 24 hours, another one had 19.5 out of 24 hours and the third caregiver had 15.5 out of 24 hours.
  
  HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
  
  HHSC risk weight: Medium. Corrected 2023-10-13. Correction verified 2023-10-13.
- Supervision & ratios Serious
  Current fire inspection was not avalailable. Operation has already paid and is now scheduled for this month on the 16th.
  
  HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
  
  HHSC risk weight: High. Corrected 2023-10-20. Correction verified 2023-10-17.
HHSC inspection history · no longer published by HHSC; kept here
Nov 4, 2022 Inspection · Deficiencies cited
- Staff background & training Serious
  A subject was observed at the operation and caring for children in the 1 year old classroom without an initial background check. Note: The subject was removed from the classroom immediately and the Director entered an initial background check submission during the inspection.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2022-11-04.
HHSC inspection history
Nov 4, 2022 Inspection · Deficiencies cited
- Staff background & training Serious
  A subject was observed at the operation and caring for children in the 1 year old classroom without an initial background check. Note: The subject was removed from the classroom immediately and the Director entered an initial background check submission during the inspection.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2022-11-04.
HHSC inspection history · no longer published by HHSC; kept here
Oct 14, 2022 Inspection · Deficiencies cited
- Other
  The playground checklist has not been completed monthly.
  
  HHSC 746.4751(b) — Maintenance Procedures for Active Play - Monthly Maintenance Checklist
  
  HHSC risk weight: Medium. Corrected 2022-10-17. Correction verified 2022-10-17.
- Safety & premises
  Fire drills are not being conducted monthly. The last fire drill conducted was on 8/19/2022.
  
  HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2022-10-17. Correction verified 2022-10-17.
- Supervision & ratios
  The operation does not have the most recent health and sanitation report on file at the operation.
  
  HHSC 746.801(12) — Required Records Maintained and Made Available - Sanitation Inspection Report
  
  HHSC risk weight: Medium. Corrected 2022-10-21. Correction verified 2022-10-17.
HHSC inspection history · no longer published by HHSC; kept here
Oct 14, 2022 Inspection · Deficiencies cited
- Other
  The playground checklist has not been completed monthly.
  
  HHSC 746.4751(b) — Maintenance Procedures for Active Play - Monthly Maintenance Checklist
  
  HHSC risk weight: Medium. Corrected 2022-10-17. Correction verified 2022-10-17.
- Safety & premises
  Fire drills are not being conducted monthly. The last fire drill conducted was on 8/19/2022.
  
  HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2022-10-17. Correction verified 2022-10-17.
- Supervision & ratios
  The operation does not have the most recent health and sanitation report on file at the operation.
  
  HHSC 746.801(12) — Required Records Maintained and Made Available - Sanitation Inspection Report
  
  HHSC risk weight: Medium. Corrected 2022-10-21. Correction verified 2022-10-17.
HHSC inspection history
Nov 10, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 10, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 9, 2021 Inspection · Deficiencies cited
- Other Serious
  A caregiver in a classroom (age 6m-8m) and a caregiver in a different classroom (age 18m-23m) did not know the correct number of children that were currently present in their classrooms during the inspection.
  
  HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
  
  HHSC risk weight: High. Corrected 2021-11-09. Correction verified 2021-11-10.
HHSC inspection history · no longer published by HHSC; kept here
Nov 9, 2021 Inspection · Deficiencies cited
- Other Serious
  A caregiver in a classroom (age 6m-8m) and a caregiver in a different classroom (age 18m-23m) did not know the correct number of children that were currently present in their classrooms during the inspection.
  
  HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
  
  HHSC risk weight: High. Corrected 2021-11-09. Correction verified 2021-11-10.
HHSC inspection history
Oct 28, 2021 Inspection · Deficiencies cited
- Safety & premises Serious
  A child under the age of 12 months was observed sleeping in a crib with a soft toy. A child in another classroom under the age of 12 months was observed sleeping in a crib with a pacifier and pacifier attachment.
  
  HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
  
  HHSC risk weight: High. Corrected 2021-10-28. Correction verified 2021-11-09.
- Cleanliness & sanitation
  A caregiver did not wash a child's hands after changing the child's diaper.
  
  HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
  
  HHSC risk weight: Medium High. Corrected 2021-10-28. Correction verified 2021-11-09.
- Supervision & ratios
  Observed a water hose on the operation's playground that was not rolled up and secured which will cause a tripping hazard and places children at risk. Note: Corrections were made during the inspection.
  
  HHSC 746.3701 — Safety - Areas Free From Hazards
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2021-10-28.
HHSC inspection history · no longer published by HHSC; kept here
Oct 28, 2021 Inspection · Deficiencies cited
- Safety & premises Serious
  A child under the age of 12 months was observed sleeping in a crib with a soft toy. A child in another classroom under the age of 12 months was observed sleeping in a crib with a pacifier and pacifier attachment.
  
  HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
  
  HHSC risk weight: High. Corrected 2021-10-28. Correction verified 2021-11-09.
- Cleanliness & sanitation
  A caregiver did not wash a child's hands after changing the child's diaper.
  
  HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
  
  HHSC risk weight: Medium High. Corrected 2021-10-28. Correction verified 2021-11-09.
- Supervision & ratios
  Observed a water hose on the operation's playground that was not rolled up and secured which will cause a tripping hazard and places children at risk. Note: Corrections were made during the inspection.
  
  HHSC 746.3701 — Safety - Areas Free From Hazards
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2021-10-28.
HHSC inspection history
Oct 26, 2021 Assessment · Deficiencies cited
- Staff background & training
  A caregiver has not completed annual training in the discipline and guidance topic.
  
  HHSC 746.1309(b) — Documented Annual Training - 6 Hours of annual training required
  
  HHSC risk weight: Medium. Corrected 2021-10-29. Correction verified 2021-10-27.
HHSC inspection history · no longer published by HHSC; kept here
Oct 26, 2021 Assessment · Deficiencies cited
- Staff background & training
  A caregiver has not completed annual training in the discipline and guidance topic.
  
  HHSC 746.1309(b) — Documented Annual Training - 6 Hours of annual training required
  
  HHSC risk weight: Medium. Corrected 2021-10-29. Correction verified 2021-10-27.
HHSC inspection history
Oct 25, 2021 Inspection · Deficiencies cited
- Other Serious
  A 4 month old child was observed sleeping in a restrictive device (bouncer).
  
  HHSC 746.2426 — Infant May Not Sleep in a Restrictive Device
  
  HHSC risk weight: High. Corrected 2021-10-25. Correction verified 2021-10-28.
- Supervision & ratios
  Observed exposed hoses/cords connected to a mist water system on the operation's playground that were accessible to the children. The exposed hoses/cords presents a tripping hazard and places the children at risk.
  
  HHSC 746.4751(c) — Maintenance Procedures for Active Play - Hazards Removed or Repaired
  
  HHSC risk weight: Medium High. Corrected 2021-10-26. Correction verified 2021-10-28.
HHSC inspection history · no longer published by HHSC; kept here
Oct 25, 2021 Inspection · Deficiencies cited
- Other Serious
  A 4 month old child was observed sleeping in a restrictive device (bouncer).
  
  HHSC 746.2426 — Infant May Not Sleep in a Restrictive Device
  
  HHSC risk weight: High. Corrected 2021-10-25. Correction verified 2021-10-28.
- Supervision & ratios
  Observed exposed hoses/cords connected to a mist water system on the operation's playground that were accessible to the children. The exposed hoses/cords presents a tripping hazard and places the children at risk.
  
  HHSC 746.4751(c) — Maintenance Procedures for Active Play - Hazards Removed or Repaired
  
  HHSC risk weight: Medium High. Corrected 2021-10-26. Correction verified 2021-10-28.
HHSC inspection history
Oct 16, 2021 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 16, 2021 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Primrose School of the Westchase District, 3191 BRIARPARK DR, Houston, TX 77042-3707 (operation ID 1156648, operation number 1548306), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.