Ngoc-thuy Thi Nguyen

5003 COTTONGLEN CT, Houston, TX 77041 · Harris County

5cited violations

1serious

2inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten
Hours: 06:30 AM-07:00 PM
Phone: (281) 797-0052
Regulated since: Aug 29, 2003
HHSC IDs: Operation 234393 · number 831989
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 2
Safety & premises 2
Staff background & training 1

Year by year

Year	Violations	Serious	Main categories
2022	5	1	Supervision & ratios (2), Safety & premises (2), Staff background & training (1)

Inspections, investigations & assessments

Dec 19, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 19, 2022 Inspection · Deficiencies cited
- Staff background & training
  15 hours of annual training hours were observed missing during the inspection.
  
  HHSC 747.1303(5)(A) — Training Requirements for Primary Caregiver -30 Hours Annual Training
  
  HHSC risk weight: Medium High. Corrected 2023-01-02. Correction verified 2023-01-02.
- Supervision & ratios
  The operational policies were reviewed and observed missing required information as specified in subchapter 746.501
  
  HHSC 747.207(1) — Policies Comply with Rules
  
  HHSC risk weight: Medium High. Corrected 2023-01-02. Correction verified 2023-01-02.
- Safety & premises Serious
  The emergency exit in the backyard was observed being blocked by the trash can. This was corrected when the trash can was removed during the inspection.
  
  HHSC 747.5011(c) — No Blocked or Locked Doors as Exits
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2022-12-19.
- Supervision & ratios
  The admission information for one 1yo child observed present at the operation was not available for reviewed.
  
  HHSC 747.603(a)(2) — Children's Records - Admission Information
  
  HHSC risk weight: Medium. Corrected 2023-01-02. Correction verified 2023-01-02.
- Safety & premises
  The Emergency Safety documentation was not available for reviewed during the inspection.
  
  HHSC 747.801(7) — Records Maintained and Made Available - Safety Drills Documentation
  
  HHSC risk weight: Medium. Corrected 2023-01-02. Correction verified 2023-01-02.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for NGOC-THUY THI NGUYEN, 5003 COTTONGLEN CT, Houston, TX 77041-5482 (operation ID 234393, operation number 831989), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.