Quyen Ngoc Ho

12803 VILLAGE WAY DR, Houston, TX 77041 · Harris County

8cited violations

1serious

2inspections & investigations

1enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:30 AM-07:30 PM
Phone: (832) 901-8528
Regulated since: May 29, 2015
HHSC IDs: Operation 1184066 · number 1570337
Official record: HHSC Child Care Search

Violations by category

Safety & premises 3
Staff background & training 2
Records & paperwork 1
Other 2

Year by year

Year	Violations	Serious	Main categories
2025	1	0	Safety & premises (1)
2023	7	1	Safety & premises (2), Staff background & training (2), Records & paperwork (1), Other (2)

Enforcement actions

Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)

HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.

Inspections, investigations & assessments

Jan 27, 2025 Inspection · Deficiencies cited
- Safety & premises
  The outdoor play area has a glass table and other debris accessible to children.
  
  HHSC 747.3203 — Sanitation of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2025-02-20. Correction verified 2025-03-11.
HHSC inspection history
Jan 23, 2023 Inspection · Deficiencies cited
- Staff background & training
  The CPR/FA certification for the permit holder was not available for reviewed during the inspection.
  
  HHSC 747.1007(5) — Primary Caregiver in Registered Home Qualifications - pediatric first-aid and pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2023-02-13. Correction verified 2023-02-07.
- Staff background & training
  The transportation training for the permit holder was not available for review during the inspection,
  
  HHSC 747.1303(6)(A) — Training Requirements for Primary Caregiver and Substitute that transports - Transportation Training
  
  HHSC risk weight: Medium High. Corrected 2023-02-13. Correction verified 2023-02-09.
- Other Serious
  A wading pool with dark water was observed present in the backyard that was accessible to children in care
  
  HHSC 747.3501(8) — Safety - Bodies of Water Inaccessible to Children
  
  HHSC risk weight: High. Corrected 2023-02-13. Correction verified 2023-02-07.
- Safety & premises
  The Fire Extinguisher was observed out of service during the inspection.
  
  HHSC 747.5107(b) — Fire Extinguishers Serviced
  
  HHSC risk weight: Medium High. Corrected 2023-02-13. Correction verified 2023-02-07.
- Records & paperwork
  The admission for one child in care 10 years old was not available for review during the inspeciton.
  
  HHSC 747.603(a)(2) — Children's Records - Admission Information
  
  HHSC risk weight: Medium. Corrected 2023-02-13. Correction verified 2023-02-07.
- Other
  The school information for two school age children ages 4yo and 7 years old was observed missing from the admission form. This was corrected during the inspection.
  
  HHSC 747.605(14) — Required Admission Information - School Information for School-age Child
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-01-23.
- Safety & premises
  The most current safety emergency drill was not available for reviewed during the inspection. The last documentation was observed in 2020.
  
  HHSC 747.801(7) — Records Maintained and Made Available - Safety Drills Documentation
  
  HHSC risk weight: Medium. Corrected 2023-02-13. Correction verified 2023-02-07.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Quyen Ngoc Ho, 12803 VILLAGE WAY DR, Houston, TX 77041-6809 (operation ID 1184066, operation number 1570337), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.