Kindercare Learning Ctrs-sunset Dr

125 E Sunset Dr, Waukesha, WI 53189 · Waukesha County

18cited violations

1marked serious

7inspection visits

0enforcement actions

Program

Type: Group center
Licensed capacity: 118
Ages: 6 weeks – 8 years
Hours: 06:00 AM-06:00 PM (Jan-Dec)
Licensee: April Carter
Contact: Holley, Elizabeth
Phone: 262-542-6994
YoungStar: 5 Stars
Regulated since: 05/18/1997
DCF IDs: Facility 220263 · Provider 0000555710/011
Official record: DCF Child Care Finder

Violations by category

Cleanliness & sanitation 4
Illness & medication 3
Discipline & child guidance 1
Food & allergies 3
Staff background & training 3
Records & paperwork 2
Other 2

Year by year

Year	Violations	Serious	Main categories
2026	8	1	Illness & medication (1), Discipline & child guidance (1), Food & allergies (2), Staff background & training (2), Records & paperwork (1), Other (1)
2025	6	0	Cleanliness & sanitation (2), Illness & medication (1), Food & allergies (1), Staff background & training (1), Records & paperwork (1)
2024	4	0	Cleanliness & sanitation (2), Illness & medication (1), Other (1)

Inspection visits

Jun 23, 2026 Licensing visit · 375 rules checked, 7 not met
- Records & paperwork
  There was no documentation of a current Child Health Report for Child 5.
  
  DCF 251.04(6)(a)8.b. — Child Record - Physical Exam - Over 2, Under 5
- Staff background & training
  There was no documentation of a Registry Certificate for Staff D.
  
  DCF 251.05(2)(a)4.a. — Staff Record - Registry Certificate
- Staff background & training
  The Registry did not provide any documentation showing that Staff D was qualified for a lead teacher position.
  
  DCF 251.05(2)(a)4.d. — Staff Record - Educational Qualifications
- Food & allergies
  There were several bags of cereal and a bag of brown sugar in the kitchen that wasnt sealed in food grade containers or ziploc type bags after opening.
  
  DCF 251.06(9)(d)2.a. — Food Storage - Dry Food
- Other
  At the day of the visit, it was observed that two children didnt have the required sheet & blanket during nap time.
  
  DCF 251.07(4)(d) — Naps Or Rest Periods - Individual Bedding
- Illness & medication
  There were several medical log books that contained skipped lines and pages missed.
  
  DCF 251.07(6)(dm)2. — Medical Log - Pages & Entries
- Food & allergies
  A container of rice cereal and a can of formula were opened without dating them to ensure their freshness.
  
  DCF 251.09(3)(a)2. — Infant & Toddler - Food & Formula Brought From Home
DCF visit report · Correction plan (PDF)
Mar 12, 2026 Licensing visit · 1 rules checked, 1 not met 1 serious
- Discipline & child guidance Serious
  It was reported to the department that a teacher was yelling and aggressively putting their own child in a time out. The child was in the care of the center and is added to the attendance sheet.
  
  DCF 251.07(2)(e)5. — Prohibited Actions - Cruel, Aversive, Frightening, Humiliating Actions
DCF visit report · Correction plan (PDF)
Dec 2, 2025 Licensing visit · 437 rules checked, 2 not met
- Cleanliness & sanitation
  There were cots in a classroom that werent cover to ensure they are stored in a sanitary manner.
  
  DCF 251.07(4)(e) — Naps Or Rest Periods - Bedding Maintenance, Storage, Cleanliness
- Food & allergies
  There were 3 bottles in the refrigerator that werent labeled with a name or date.
  
  DCF 251.09(3)(a)2. — Infant & Toddler - Food & Formula Brought From Home
DCF visit report · Correction plan (PDF)
May 21, 2025 Licensing visit · 1 rules checked, 1 not met
- Cleanliness & sanitation
  The staff applied diaper cream to a child without proper authorization and written directions by child's parent or the child's physician.
  
  DCF 251.09(4)(a)10. — Infant & Toddler - Diapering Lotions, Powders, Salves
DCF visit report · Correction plan (PDF)
May 14, 2025 Licensing visit · 551 rules checked, 3 not met
- Records & paperwork
  There was no documentation of a current child health report for Child 1.
  
  DCF 251.04(6)(a)8.a. — Child Record - Physical Exam - Under 2
- Staff background & training
  There was no documentation of a current Mandated Reporter Training for Staff A, B & D.
  
  DCF 251.05(3)(cm) — Child Abuse & Neglect - Biennial Training
- Illness & medication
  The authorization for medication was not renewed for a child in care.
  
  DCF 251.07(6)(f)6. — Current Authorizations For Medications On Premises
DCF visit report · Correction plan (PDF)
Oct 22, 2024 Licensing visit · 219 rules checked, 1 not met
- Cleanliness & sanitation
  A teacher was observed wiping the nose of a child and didnt wash her hands afterward.
  
  DCF 251.07(6)(i)2. — Adult Handwashing
DCF visit report · Correction plan (PDF)
Mar 11, 2024 Licensing visit · 494 rules checked, 3 not met

The DCF Finder's main page now lists this visit as "No Violations found". Its own visit report below still cites these rules. DCF's list drops violations after about two years.
- Cleanliness & sanitation
  The Garbage Can In The Infant Room Had Food Residue On The Cover And Down The Front Of It.
  
  DCF 251.06(2)(gm) — Premises - Well Drained, Clean, In Good Repair
- Illness & medication
  There Was An Entry In One Of The Medical Log Books That WasnT Signed By A Staff Member.
  
  DCF 251.07(6)(dm)2. — Medical Log - Pages & Entries
- Other
  There Were Several Under 2 Intake Forms That DidnT Include Changes In The ChildS Development.
  
  DCF 251.09(1)(c) — Infant & Toddler - Documenting Changes In Development
DCF visit report · Correction plan (PDF)

Get the full file

DCF publishes about 3 years of monitoring. Older history, complaint files and self-reported incidents require a public records request. Wisconsin's public records law (Wis. Stat. §§ 19.31–19.39) gives anyone the right to ask. You don't have to say why. Electronic copies are generally free.

Email the request Printable letter (fax or mail)

Send to: DCF Records Custodian · DCFRecordsRequest@wisconsin.gov · fax (608) 422-7161 · 201 W. Washington Avenue, Madison, WI 53703
Copy: DCF Southeastern Regional Licensing Office · DCFPlicBRLSERO@wisconsin.gov · 262-446-7800

Show the letter text

Letter text

Dear Records Custodian,

Under Wisconsin's public records law, Wis. Stat. §§ 19.31–19.39, I request copies of the following records for the child care program Kindercare Learning Ctrs-Sunset Dr, 125 E Sunset Dr, Waukesha, WI 53189-7601 (DCF facility number 220263; provider number 0000555710, location 011; applicant/licensee number 4100000146), for January 1, 2019 to the present:

1. Every licensing or certification monitoring, renewal and follow-up visit report, including noncompliance statements, compliance statements and rule-monitoring summaries.
2. Every complaint investigation: intake summaries, investigation reports, and the finding for each allegation.
3. Every warning letter, order, forfeiture or other enforcement action, with related correspondence.
4. Every plan of correction the program submitted, and the department's response.
5. Every incident the program reported to the department (for example under DCF 251.04(3) or 250.04(3)): injuries requiring medical care, prohibited actions, suspected abuse or neglect, communicable disease, and children whose whereabouts were unknown.

I understand that child and reporter identities, and material made confidential by Wis. Stat. § 48.981, may be redacted; please release the remainder and cite the basis for anything withheld. Please provide the records electronically (PDF by email). If the estimated cost exceeds $5.00, please send me an estimate before proceeding. Please confirm receipt of this request.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, file a child care complaint with DCF. For suspected abuse, contact your county child protective services or law enforcement.

Source: Wisconsin Department of Children and Families, via the Child Care Finder and the licensed and certified directories. History last read Sep 30, 2026. Violation text is DCF's own wording. The categories are ours, added to help you scan.