Luz Areli Soni Portilla

9759 MISTY PLAIN DR, San Antonio, TX 78245 · Bexar County

13cited violations

3serious

10inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:00 PM
Phone: (210) 639-4263
Regulated since: Nov 21, 2017
HHSC IDs: Operation 1289823 · number 1662262
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 1
Illness & medication 1
Supervision & ratios 1
Safety & premises 2
Staff background & training 1
Records & paperwork 2
Other 5

Year by year

Year	Violations	Serious	Main categories
2026	4	1	Cleanliness & sanitation (1), Safety & premises (1), Other (2)
2025	3	0	Records & paperwork (1), Other (2)
2024	2	0	Illness & medication (1), Records & paperwork (1)
2023	3	2	Supervision & ratios (1), Staff background & training (1), Other (1)
2022	1	0	Safety & premises (1)

Inspections, investigations & assessments

Feb 25, 2026 Inspection · Deficiencies cited
- Cleanliness & sanitation
  The backyard picket fence had two broken boards. The diaper changing mat was torn. Corrected when the mat was removed and replaced.
  
  HHSC 747.3203 — Sanitation of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2026-03-11. Correction verified 2026-03-16.
- Safety & premises Serious
  Four children had incomplete information on their enrollment form under the emergency medical attention section.
  
  HHSC 747.605(11) — Required Admission Information - Emergency Medical Authorization
  
  HHSC risk weight: High. Corrected 2026-03-11. Correction verified 2026-03-16.
- Other
  One parent did not signed their child's admission form.
  
  HHSC 747.607 — Signed Admission Form
  
  HHSC risk weight: Low. Corrected 2026-03-11. Correction verified 2026-03-16.
- Other
  One child was missing information on the section of the health statment.
  
  HHSC 747.611(a) — Required Health Statement
  
  HHSC risk weight: Low. Corrected 2026-03-11. Correction verified 2026-03-16.
HHSC inspection history
Jul 8, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 20, 2025 Inspection · Deficiencies cited
- Other
  At time of inspection children under two were having screen time. At time of inspection, children were observed having screen time while having breakfast.
  
  HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
  
  HHSC risk weight: Medium. Corrected 2025-06-20. Correction verified 2025-07-08.
- Other
  At time of inspection, children were observed sitting in highchairs and were not using safety straps.
  
  HHSC 747.4301(b) — Chairs - Safety Straps Used if Required by Manufacturer
  
  HHSC risk weight: Medium. Corrected 2025-06-20. Correction verified 2025-07-08.
HHSC inspection history
Jun 16, 2025 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 20, 2025 Inspection · Deficiencies cited
- Records & paperwork
  Two children's records reviewed lacked physician or hospital information.
  
  HHSC 747.605(10) — Required Admission Information - Physician Information
  
  HHSC risk weight: Medium. Corrected 2025-02-27. Correction verified 2025-02-21.
HHSC inspection history
Feb 5, 2024 Inspection · Deficiencies cited
- Records & paperwork
  One child's lacked health statement.
  
  HHSC 747.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2024-03-05. Correction verified 2024-03-05.
- Illness & medication
  One child lacked immunization record.
  
  HHSC 747.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2024-03-05. Correction verified 2024-03-05.
HHSC inspection history
May 18, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 20, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 18, 2023 Report · Deficiencies cited
- Staff background & training Serious
  A person who had direct access to children in care, did not have a background check. Note: Person is no longer present.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected 2023-05-18. Correction verified 2023-05-18.
- Supervision & ratios Serious
  Based on the information gathered throughout the investigation, a child was not supervised appropriately when the front door was left open, and child was able to walk outside, and found by a passerby in the middle of the street.
  
  HHSC 747.1503(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2023-05-16. Correction verified 2023-05-18.
- Other
  Provider did not have sign in/sign out log for the day of the incident.
  
  HHSC 747.635(a) — Sign-in and Sign-out Logs Maintained
  
  HHSC risk weight: Medium High. Corrected 2023-05-16. Correction verified 2023-05-18.
HHSC inspection history
Oct 25, 2022 Inspection · Deficiencies cited
- Safety & premises
  Three children's records lacked address for emergency contact.
  
  HHSC 747.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2022-11-01. Correction verified 2022-11-21.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Luz Areli Soni Portilla, 9759 MISTY PLAIN DR, San Antonio, TX 78245-3075 (operation ID 1289823, operation number 1662262), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.