Kindercare Learning Ctrs 1035

1101 S Taylor St, Green Bay, WI 54304 · Brown County

29cited violations

8marked serious

10inspection visits

4enforcement actions

Program

Type: Group center
Licensed capacity: 128
Ages: 6 weeks – 11 years, 11 months
Hours: 05:45 AM-06:00 PM (Jan-Dec)
Licensee: April Carter
Contact: Schirtzinger, Michelle
Phone: 920-496-0009
YoungStar: 5 Stars
Regulated since: 08/01/1985
DCF IDs: Facility 420008 · Provider 0000555710/013
Official record: DCF Child Care Finder

Violations by category

Illness & medication 3
Supervision & ratios 1
Discipline & child guidance 13
Safety & premises 3
Food & allergies 1
Staff background & training 5
Other 3

Year by year

Year	Violations	Serious	Main categories
2026	13	3	Illness & medication (1), Discipline & child guidance (8), Safety & premises (1), Staff background & training (3)
2025	9	3	Supervision & ratios (1), Discipline & child guidance (3), Safety & premises (1), Food & allergies (1), Staff background & training (1), Other (2)
2024	7	2	Illness & medication (2), Discipline & child guidance (2), Safety & premises (1), Staff background & training (1), Other (1)

Enforcement actions

Mar 26, 2026 — Orders Letter
251.04(3)(jm) (Report - Prohibited Actions ) on 2/3/2026 : The center failed to report prohibited actions to the department by an employee within 24 hours. On January 16, 2026, two child care workers reported incidents of a co-worker using prohibited actions on children on the 15th and 16th of January. The center did not report the incident from the 16th until January 20, 2026. The incident from the 15th was reported on February 12, 2026, after requested by the licensing specialist. 251.07(2)(e)1. (Prohibited Actions - Corporal Punishment ) on 2/3/2026 : On January 15, 2026, a child care worker slapped a two-year-old child in the face and on January 16, 2026, the same worker slapped a three-year-old child's legs.
Dec 5, 2025 — Warning Letter
251.05(3)(a) (Staff - Competency ) on 10/24/2025 : On 09/23/2025 and 10/07/2025, Staff A was observed sleeping in a rocking chair while holding an infant in her arms while bottle feeding the child. Staff A confirmed this in interview. 251.07(2)(e) (Child Guidance - Prohibited Actions ) on 10/24/2025 : Staff A used prohibited actions, on multiple occasions, when getting frustrated and using an inappropriate tone and yelling at infants in response to their crying. Staff A confirmed this in interview.
Mar 5, 2025 — Warning Letter
251.055(1)(c) (Supervision - Opening & Closing Hours ) on 2/13/2025 : An assistant qualified teacher was assigned full-time to a one-year-old classroom without a lead teacher. 251.07(2)(e) (Child Guidance - Prohibited Actions ) on 2/13/2025 : A child care worker used prohibited actions when the worker physically redirected children in the one-year-old classroom by picking them up by the armpits and setting them down aggressively. 251.07(2)(e)2. (Prohibited Actions - Verbal ) on 2/13/2025 : A child care worker used prohibited actions when the worker would frequently get frustrated and yell at children in the one-year-old classroom.
Aug 16, 2024 — Orders Letter

A warning letter is not an enforcement action under Wisconsin law and carries no appeal rights. Orders and forfeitures are enforcement actions and can be appealed.

Inspection visits

Aug 3, 2026 Licensing visit · 303 rules checked, 1 not met 1 serious
- Safety & premises Serious
  Based on observation, a table in the outdoor play space had chipping and flaking paint.
  
  DCF 251.06(2)(i) — Deteriorating Paint
DCF visit report · Correction plan (PDF)
Mar 4, 2026 Licensing visit · 260 rules checked, 2 not met
- Staff background & training
  Staff member C on the staff record checklist failed to have documentation of educational qualifications on file at the center.
  
  DCF 251.05(2)(a)4.d. — Staff Record - Educational Qualifications
- Staff background & training
  Staff member C on the staff record checklist failed to failed to meet the assistant child care teacher qualifications within 6 months of their hire date.
  
  DCF 251.05(3)(g)2. — Assistant Child Care Teacher - Qualifications
DCF visit report · Correction plan (PDF)
Feb 3, 2026 Licensing visit · 10 rules checked, 10 not met 2 serious
- Discipline & child guidance
  The center director did not ensure all information provided to the department was current and accurate when self-reporting prohibited actions. The center only reported an incident involving a child being slapped on the legs and yelled at. They did not report a child being slapped on the face.
  
  DCF 251.04(2)(c) — Current, Accurate Information
- Discipline & child guidance
  The center failed to report prohibited actions to the department by an employee within 24 hours. On January 16, 2026, two child care workers reported incidents of a co-worker using prohibited actions on children on the 15th and 16th of January. The center did not report the incident from the 16th until January 20, 2026. The incident from the 15th was reported on February 12, 2026, after requested by the licensing specialist.
  
  DCF 251.04(3)(jm) — Report - Prohibited Actions
- Discipline & child guidance
  On January 16, 2026, it was reported to the center director that on January 15, 2026, a child care worker slapped a two-year-old child in the face and on January 16, 2026, the same worker hit a three-year-old child's legs and yelled at the child. The inappropriate child guidance was not immediately reported to parents/guardians.
  
  DCF 251.04(4)(a)2.e. — Parent Notification - Inappropriate Child Guidance
- Discipline & child guidance Serious
  On January 15, 2026, an employee did not immediately report suspected child abuse or neglect when they observed a child care worker slap a two-year old child in the face.
  
  DCF 251.04(8)(a) — Mandated Reporting - Child Abuse & Neglect
- Staff background & training
  Staff A did not have current documentation of biennial training on child abuse and neglect reporting requirements.
  
  DCF 251.05(3)(cm) — Child Abuse & Neglect - Biennial Training
- Discipline & child guidance
  On January 15 and 16, 2026, a child care worker failed to implement the center's child guidance policy that provides for positive guidance and designed to help a child develop self-control, self-esteem and respect for the rights of others when a the worker yelled at a three-year-old child for making a mess with toys, yelled and cussed at multiple children.
  
  DCF 251.07(2)(b) — Policy - Child Guidance
- Discipline & child guidance
  Child care workers are using time outs in the 2-2.5-year-old room.
  
  DCF 251.07(2)(c)1. — Time Out - Age
- Discipline & child guidance
  Child care workers are using 5-minute time outs in the 2-2.5-year-old room.
  
  DCF 251.07(2)(c)3. — Time Out - Time
- Discipline & child guidance Serious
  On January 15, 2026, a child care worker slapped a two-year-old child in the face and on January 16, 2026, the same worker slapped a three-year-old child's legs.
  
  DCF 251.07(2)(e)1. — Prohibited Actions - Corporal Punishment
- Illness & medication
  On January 15, 2026, a child care worker slapped a two-year-old child in the face and on January 16, 2026, the same worker hit a three-year-old child's legs. No entries were made in the medical log book for these injuries.
  
  DCF 251.07(6)(dm)3.b. — Medical Log - Injury In Care
DCF visit report · Correction plan (PDF)
Oct 24, 2025 Licensing visit · 10 rules checked, 2 not met 1 serious
- Food & allergies
  On 09/23/2025 and 10/07/2025, Staff A was observed sleeping in a rocking chair while holding an infant in her arms while bottle feeding the child. Staff A confirmed this in interview.
  
  DCF 251.05(3)(a) — Staff - Competency
- Discipline & child guidance Serious
  Staff A used prohibited actions, on multiple occasions, when getting frustrated and using an inappropriate tone and yelling at infants in response to their crying. Staff A confirmed this in interview.
  
  DCF 251.07(2)(e) — Child Guidance - Prohibited Actions
DCF visit report · Correction plan (PDF)
May 2, 2025 Licensing visit · 421 rules checked, 4 not met
- Staff background & training
  Staff B did not have documentation on file of current CPR training.
  
  DCF 251.05(3)(c) — Cardiopulmonary Resuscitation Training
- Other
  During the monitoring visit on 05/02/2025, the Licensing Specialist observed an 8-month-old child sleeping on a cot on the floor.
  
  DCF 251.07(4)(c) — Naps Or Rest Periods - Sleeping Surfaces - Children Under 1
- Safety & premises
  During the monitoring visit on 05/02/2025, the Licensing Specialist observed an 8-month-old child covered with a loose blanket while sleeping.
  
  DCF 251.09(1)(L) — Infant & Toddler - Soft Materials In Cribs
- Other
  Intake forms documenting changes in a child's development and routines were frequently not in the correct classrooms with the child, were not updated every three months, and one was missing from the center.
  
  DCF 251.09(1)(c) — Infant & Toddler - Documenting Changes In Development
DCF visit report · Correction plan (PDF)
Feb 13, 2025 Licensing visit · 3 rules checked, 3 not met 2 serious
- Supervision & ratios
  An assistant qualified teacher was assigned full-time to a one-year-old classroom without a lead teacher.
  
  DCF 251.055(1)(c) — Supervision - Opening & Closing Hours
- Discipline & child guidance Serious
  A child care worker used prohibited actions when the worker physically redirected children in the one-year-old classroom by picking them up by the armpits and setting them down aggressively.
  
  DCF 251.07(2)(e) — Child Guidance - Prohibited Actions
- Discipline & child guidance Serious
  A child care worker used prohibited actions when the worker would frequently get frustrated and yell at children in the one-year-old classroom.
  
  DCF 251.07(2)(e)2. — Prohibited Actions - Verbal
DCF visit report · Correction plan (PDF)
Dec 6, 2024 Licensing visit · 3 rules checked, 1 not met
- Illness & medication
  Injuries received by a one-year-old child on 11/14/2024 and 11/19/2024 while in care of the center were not documented in the medical log book. The last entry for the classroom was on 09/12/2024.
  
  DCF 251.07(6)(dm)3.b. — Medical Log - Injury In Care
DCF visit report · Correction plan (PDF)
Oct 16, 2024 Licensing visit · 332 rules checked, 0 not met

No violations cited on this visit.

DCF visit report · Correction plan (PDF)
Aug 2, 2024 Licensing visit · 2 rules checked, 2 not met 2 serious

The DCF Finder's main page now lists this visit as "No Violations found". Its own visit report below still cites these rules. DCF's list drops violations after about two years.
- Discipline & child guidance Serious
  The Provider Self-Reported That On June 6, 2024, A Child Care Worker Used Prohibited Actions With A Two-Year-Old Child When The Worker Was Observed Physically Grabbing And Pushing The Child Down By The Head.
  
  DCF 251.07(2)(e) — Child Guidance - Prohibited Actions
- Discipline & child guidance Serious
  A Child Care Worker Used Prohibited Actions On Multiple Occasions With A Two-Year-Old Child When They Sat Behind Them While Seated At The Table So That The Child Was Restrained From Moving Freely Within The Classroom Due To Behaviors.
  
  DCF 251.07(2)(e)3. — Prohibited Actions - Physical Restraint, Restriction, Enclosure
DCF visit report · Correction plan (PDF)
Jun 25, 2024 Licensing visit · 636 rules checked, 4 not met

The DCF Finder's main page now lists this visit as "No Violations found". Its own visit report below still cites these rules. DCF's list drops violations after about two years.
- Staff background & training
  Two Of Three Staff Records Reviewed Did Not Have Documentation On File Of A Report On A Physical Examination That Was Completed Not More Than 12 Months Prior To Nor More Than 30 Days After The Person Was Hired.
  
  DCF 251.05(2)(a)3.a. — Staff Record - Physical Examination
- Safety & premises
  Practice Of Tornado Drills Are Not Being Completed Monthly From April Through October. The Center Did Not Practice A Tornado Drill In April Or May 2024.
  
  DCF 251.06(3)(b)2. — Emergencies - Practice Written Plans
- Illness & medication
  The Medical Log Book In The Two Year Old Room Did Not Have A Review Documented In 2023 Or 2024.
  
  DCF 251.07(6)(dm)4. — Medical Log - Reviewing Injury Records
- Other
  In 4 Of 8 Intake For Child Under 2 Years Forms Reviewed, Child Care Workers Did Not Document Changes In A Child's Development And Routines Every Three Months Based On Discussion With The Parent.
  
  DCF 251.09(1)(c) — Infant & Toddler - Documenting Changes In Development
DCF visit report · Correction plan (PDF)

Get the full file

DCF publishes about 3 years of monitoring. Older history, complaint files and self-reported incidents require a public records request. Wisconsin's public records law (Wis. Stat. §§ 19.31–19.39) gives anyone the right to ask. You don't have to say why. Electronic copies are generally free.

Email the request Printable letter (fax or mail)

Send to: DCF Records Custodian · DCFRecordsRequest@wisconsin.gov · fax (608) 422-7161 · 201 W. Washington Avenue, Madison, WI 53703
Copy: DCF Northeastern Regional Licensing Office · DCFPlicBRLNERO@wisconsin.gov · 920-785-7811

Show the letter text

Letter text

Dear Records Custodian,

Under Wisconsin's public records law, Wis. Stat. §§ 19.31–19.39, I request copies of the following records for the child care program Kindercare Learning Ctrs 1035, 1101 S Taylor St, Green Bay, WI 54304-2041 (DCF facility number 420008; provider number 0000555710, location 013; applicant/licensee number 4100000146), for January 1, 2019 to the present:

1. Every licensing or certification monitoring, renewal and follow-up visit report, including noncompliance statements, compliance statements and rule-monitoring summaries.
2. Every complaint investigation: intake summaries, investigation reports, and the finding for each allegation.
3. Every warning letter, order, forfeiture or other enforcement action, with related correspondence.
4. Every plan of correction the program submitted, and the department's response.
5. Every incident the program reported to the department (for example under DCF 251.04(3) or 250.04(3)): injuries requiring medical care, prohibited actions, suspected abuse or neglect, communicable disease, and children whose whereabouts were unknown.

I understand that child and reporter identities, and material made confidential by Wis. Stat. § 48.981, may be redacted; please release the remainder and cite the basis for anything withheld. Please provide the records electronically (PDF by email). If the estimated cost exceeds $5.00, please send me an estimate before proceeding. Please confirm receipt of this request.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, file a child care complaint with DCF. For suspected abuse, contact your county child protective services or law enforcement.

Source: Wisconsin Department of Children and Families, via the Child Care Finder and the licensed and certified directories. History last read Sep 30, 2026. Violation text is DCF's own wording. The categories are ours, added to help you scan.