Childrens Lighthouse Helotes

9706 BUSINESS PKWY, Helotes, TX 78023 · Bexar County

5cited violations

1serious

14inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 244
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:30 PM
Director / administrator: Melissa Martinez
Phone: (210) 695-4988
Regulated since: May 14, 2009
HHSC IDs: Operation 388388 · number 923986
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 1
Safety & premises 2
Other 2

Year by year

Year	Violations	Serious	Main categories
2023	5	1	Supervision & ratios (1), Safety & premises (2), Other (2)

Inspections, investigations & assessments

Apr 27, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 6, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 13, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 3, 2025 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 7, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 21, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 15, 2023 Report · Deficiencies cited
- Safety & premises
  It was determined that a transportation caregiver was utilizing a cell phone while transporting children.
  
  HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
  
  HHSC risk weight: Medium High. Corrected 2023-10-05. Correction verified 2023-10-05.
HHSC inspection history
May 15, 2023 Inspection · Deficiencies cited
- Other
  One classroom was found with a lamp electrical cord hanging at children's access.
  
  HHSC 746.3701(1) — Safety - Electrical Outlets Covered
  
  HHSC risk weight: Medium High. Corrected 2023-05-16. Correction verified 2023-05-30.
- Other
  The impact rating test data for the unitary surfacing from the manufacturer was not available for review.
  
  HHSC 746.4913 — Required Documentation for Unitary Surfacing Materials
  
  HHSC risk weight: Medium. Corrected 2023-05-19. Correction verified 2023-05-30.
- Supervision & ratios
  Operation policies were missing the time durations, and benefits, of how the operation will be promoting indoor and outdoor physical activity.
  
  HHSC 746.501(a)(18) — Written Operational Policies - Promotion of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2023-05-18. Correction verified 2023-05-30.
HHSC inspection history
Mar 15, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 28, 2023 Inspection · Deficiencies cited
- Safety & premises Serious
  An infant was found sleeping in a crib with a pacifier string. Note: String was removed immediately.
  
  HHSC 746.2401(6) — Basic Requirements for Infants - Free from Choking Objects That May Cause Choking in Infants or Toddlers
  
  HHSC risk weight: High. Corrected 2023-02-28. Correction verified 2023-03-15.
HHSC inspection history
Feb 24, 2023 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history
Aug 10, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 29, 2022 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 1, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Childrens Lighthouse Helotes, 9706 BUSINESS PKWY, Helotes, TX 78023-4666 (operation ID 388388, operation number 923986), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.