Loan Lu

13710 BRANFORD GREENS DR, Houston, TX 77083 · Harris County

9cited violations

4serious

2inspections & investigations

1enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:00 AM-07:00 PM
Phone: (713) 412-4239
Regulated since: Oct 29, 2007
HHSC IDs: Operation 324888 · number 879181
Official record: HHSC Child Care Search

Violations by category

Illness & medication 1
Safety & premises 2
Staff background & training 2
Records & paperwork 3
Other 1

Year by year

Year	Violations	Serious	Main categories
2025	3	0	Illness & medication (1), Records & paperwork (2)
2023	6	4	Safety & premises (2), Staff background & training (2), Records & paperwork (1), Other (1)

Enforcement actions

Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)

HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.

Inspections, investigations & assessments

Apr 4, 2025 Inspection · Deficiencies cited
- Illness & medication
  One child in care did not have an immunization record available for review.
  
  HHSC 747.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2025-04-18. Correction verified 2025-04-09.
- Records & paperwork
  It was noted that one of the children s records was missing the physician s information. Note: During the inspection, the caregiver obtains this information and enters it on the admission forms.
  
  HHSC 747.605(10) — Required Admission Information - Physician Information
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-04-04.
- Records & paperwork
  It was noticed that the health statement was not available in 1 pre-school age child s record.
  
  HHSC 747.611(b) — Health Statement on File
  
  HHSC risk weight: Medium. Corrected 2025-04-18. Correction verified 2025-04-09.
HHSC inspection history
May 2, 2023 Inspection · Deficiencies cited
- Staff background & training Serious
  The assistant caregiver was missing 24 hours of training.
  
  HHSC 747.1303(4)(A) — Training Requirements for Caregivers Licensed -24 hours Annual Training
  
  HHSC risk weight: Medium High. Corrected 2023-05-19. Correction verified 2023-05-18.
- Staff background & training Serious
  Transportation training was not completed for the permit holder and the staff.
  
  HHSC 747.1314 — Transportation Safety Training-Primary Caregiver and Employee Transporting
  
  HHSC risk weight: Medium High. Corrected 2023-05-08. Correction verified 2023-05-18.
- Other
  There were children under the age of 2 years old watching TV. Note: The minimum standards were reviewed with the provider. The TV was turned off immediately.
  
  HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-05-02.
- Safety & premises Serious
  Fire drills were not conducted and documented available for viewing.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2023-05-05. Correction verified 2023-05-18.
- Safety & premises Serious
  The smoke detection system was not in working condition.
  
  HHSC 747.5111 — Smoke-Detection System
  
  HHSC risk weight: High. Corrected 2023-05-05. Correction verified 2023-05-02.
- Records & paperwork
  There were 5 children's records that were incomplete.
  
  HHSC 747.603(a)(2) — Children's Records - Admission Information
  
  HHSC risk weight: Medium. Corrected 2023-05-12. Correction verified 2023-05-18.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Loan Lu, 13710 BRANFORD GREENS DR, Houston, TX 77083-7309 (operation ID 324888, operation number 879181), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.