Rocking Horse Family Day Care

549 S Wasson Ln, River Falls, WI 54022 · Pierce County

5cited violations

4marked serious

5inspection visits

1enforcement actions

Program

Type: Family child care
Licensed capacity: 8
Ages: 2 weeks – 12 years, 11 months
Hours: 06:00 AM-06:00 PM (Jan-Dec)
Licensee: Roxanne Koller
Contact: Koller, Roxanne
Phone: 715-497-2124
YoungStar: Not Rated
Regulated since: 07/11/1990
DCF IDs: Facility 530285 · Provider 0000564340/001
Official record: DCF Child Care Finder

Violations by category

Staff background & training 2
Records & paperwork 3

Year by year

Year	Violations	Serious	Main categories
2026	1	1	Records & paperwork (1)
2025	4	3	Staff background & training (2), Records & paperwork (2)

Enforcement actions

Dec 9, 2025 — Orders Letter
250.05(2)(b) (Staff File - Background Check Results ) on 11/20/2025 : Fingerprints not completed for the following individuals: Individual 001, Individual 002 250.05(2)(b) (Staff File - Background Check Results ) on 12/8/2025 : Fingerprints not completed for the following individuals: Individual 001, Individual 002

A warning letter is not an enforcement action under Wisconsin law and carries no appeal rights. Orders and forfeitures are enforcement actions and can be appealed.

Inspection visits

Aug 28, 2026 Licensing visit · 209 rules checked, 1 not met 1 serious
- Records & paperwork Serious
  The attendance was not current and accurate when four children were in care and none were signed in on the attendance record. The provider acknowledged the attendance had not been completed for the week. The provider immediately documented the children's attendance for the week.
  
  DCF 250.04(6)(b) — Current, Accurate Daily Attendance Record
DCF visit report
Dec 8, 2025 Licensing visit · 1 rules checked, 1 not met 1 serious
- Staff background & training Serious
  Fingerprints not completed for the following individuals: Individual 001, Individual 002
  
  DCF 250.05(2)(b) — Staff File - Background Check Results
DCF visit report
Nov 20, 2025 Licensing visit · 1 rules checked, 1 not met 1 serious
- Staff background & training Serious
  Fingerprints not completed for the following individuals: Individual 001, Individual 002
  
  DCF 250.05(2)(b) — Staff File - Background Check Results
DCF visit report · Correction plan (PDF)
Aug 15, 2025 Licensing visit · 381 rules checked, 2 not met 1 serious
- Records & paperwork
  Child records #3 and #4 were missing documentation of each of the children having received and updated health exam within the past two years.
  
  DCF 250.04(6)(a)4.b. — Child Record - Physical Exam - Over 2, Under 5
- Records & paperwork Serious
  The attendance was not current and accurate when one child who was in care had not been signed in on the attendance record. The provider immediately signed the child in upon realizing the oversight.
  
  DCF 250.04(6)(b) — Current, Accurate Daily Attendance Record
DCF visit report
Sep 27, 2024 Licensing visit · 412 rules checked, 0 not met

No violations cited on this visit.

DCF visit report · Correction plan (PDF)

Get the full file

DCF publishes about 3 years of monitoring. Older history, complaint files and self-reported incidents require a public records request. Wisconsin's public records law (Wis. Stat. §§ 19.31–19.39) gives anyone the right to ask. You don't have to say why. Electronic copies are generally free.

Email the request Printable letter (fax or mail)

Send to: DCF Records Custodian · DCFRecordsRequest@wisconsin.gov · fax (608) 422-7161 · 201 W. Washington Avenue, Madison, WI 53703
Copy: DCF Western Regional Licensing Office · DCFPlicBRLWRO@wisconsin.gov · 715-930-1148

Show the letter text

Letter text

Dear Records Custodian,

Under Wisconsin's public records law, Wis. Stat. §§ 19.31–19.39, I request copies of the following records for the child care program Rocking Horse Family Day Care, 549 S Wasson Ln, River Falls, WI 54022 (DCF facility number 530285; provider number 0000564340, location 001; applicant/licensee number 2100008226), for January 1, 2019 to the present:

1. Every licensing or certification monitoring, renewal and follow-up visit report, including noncompliance statements, compliance statements and rule-monitoring summaries.
2. Every complaint investigation: intake summaries, investigation reports, and the finding for each allegation.
3. Every warning letter, order, forfeiture or other enforcement action, with related correspondence.
4. Every plan of correction the program submitted, and the department's response.
5. Every incident the program reported to the department (for example under DCF 251.04(3) or 250.04(3)): injuries requiring medical care, prohibited actions, suspected abuse or neglect, communicable disease, and children whose whereabouts were unknown.

I understand that child and reporter identities, and material made confidential by Wis. Stat. § 48.981, may be redacted; please release the remainder and cite the basis for anything withheld. Please provide the records electronically (PDF by email). If the estimated cost exceeds $5.00, please send me an estimate before proceeding. Please confirm receipt of this request.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, file a child care complaint with DCF. For suspected abuse, contact your county child protective services or law enforcement.

Source: Wisconsin Department of Children and Families, via the Child Care Finder and the licensed and certified directories. History last read Sep 30, 2026. Violation text is DCF's own wording. The categories are ours, added to help you scan.