RecordWell Data

Hawthorn Suites

335 W SAINT JOSEPH ST, Green Bay, WI 54301 · Brown County

72cited violations
5serious tier
6inspections

Establishment

Type
Lodging (Hotel and Motel - 31 - 99 Rooms)
Inspected by
Brown County Health & Human Services
License / ID
RQUO-AL4S57
Status
Permitted
Phone
(920) 435-2222
Official record
Brown County Health & Human Services inspection reports

Other public records for this business

Year by year

YearInspectionsViolationsSerious
20263503
20242222
2023100

Inspections

  1. Aug 25, 2026 Follow Up · 10 non-critical, 10 repeat
    • Serious Critical Repeat

      All utensils washed, rinsed, sanitized between guests

      All utensils are not washed, rinsed, and sanitized before being provided to a different guest.

      Correction: Wash, rinse, and sanitize all utensils and dishware before being provided to a different guest or provide the supplies and signage for guests to complete the sanitization.

      Code ATCP 72.20(6)(a)

    • Not serious Non-critical Repeat

      Sleeping rooms maintained in a clean condition

      The air vents were observed with an accumulation of mold and dust thoughout the property and are not maintained in a clean condition.

      Correction: Clean air vents/duct systems. Replace damaged air vents. Maintain all sleeping rooms in a clean condition.

      Code ATCP 72.19(1)(a)1.

    • Not serious Non-critical Repeat

      Sleeping rooms maintained in a clean condition

      Mold was observed on the ceiling and walls in bathrooms and ceiling and walls of sleeping rooms.

      Correction: Clean/remove mold. Maintain all sleeping rooms in a clean condition. Elimination of sources of moisture will be addressed by building inspector.

      Code ATCP 72.19(1)(a)1.

    • Not serious Non-critical Repeat

      Sleeping rooms maintained in a clean condition

      Carpeting in sleeping rooms observed stained and soiled.

      Correction: Clean or replace carpeting that is soiled, stained, and/or damaged.

      Code ATCP 72.19(1)(a)1.

    • Not serious Non-critical Repeat

      Common areas maintained in good repair

      The laundry room floor is missing tiles and is not maintained in good repair. The wall near the water softener is water damaged and is not maintained in good repair.

      Correction: Maintain all common areas in a good repair.

      Code ATCP 72.19(1)(b)3

    • Not serious Non-critical Repeat

      Exterior of building maintained

      The exterior of the buildings are not maintained in good repair.

      Correction: Maintain the exterior of the building in good repair. Contact village of Allouez for more information on corrective action.

      Code ATCP 72.19(1)(c)1.

    • Not serious Non-critical Repeat

      Pests, vermin, wildlife - present

      Person in charge reported issues with bed bugs in room 411.

      Correction: Hire licensed pest control operator to treat this room and adjacent rooms in this building as well as rooms above.

      Code ATCP 72.19(2)

    • Not serious Non-critical Repeat

      Equipment and furnishings - good repair

      The orange arm chairs in the living areas are not maintained in good repair. Many of the chairs showed signs of pet damage.

      Correction: Maintain all furnishings, equipment, and utensils in good repair.

      Code ATCP 72.20(3)

    • Not serious Non-critical Repeat

      Equipment and furnishings - good repair

      Toilet in Room 423 and 214 was not in working order at the time of the inspection and did not flush. Toilet in Room 1113 was not flushing due to being water being shut off so it would not continuously run.

      Correction: Maintain all furnishings, equipment, and utensils in good repair.

      Code ATCP 72.20(3)

    • Not serious Non-critical Repeat

      Equipment and furnishings - good repair

      Window in Room 122 was cracked.

      Correction: Maintain all furnishings, equipment, and utensils in good repair.

      Code ATCP 72.20(3)

    • Not serious Non-critical Repeat

      Equipment and furnishings - good repair

      Safety locks in Room 122 and 1123 were broken and/or loose.

      Correction: Maintain all furnishings, equipment, and utensils in good repair.

      Code ATCP 72.20(3)

    • Not serious Non-critical Repeat

      Equipment and furnishings - good repair

      Patio doors observed with missing handles and torn screens.

      Correction: Maintain all furnishings, equipment, and utensils in good repair.

      Code ATCP 72.20(3)

    • Not serious Non-critical Repeat

      Equipment and furnishings - maintained clean

      The cushions of orange arm chairs, dining chairs, sofa sleepers and wooden storage chest were observed soiled and stained.

      Correction: All furnishings and equipment and shall be kept clean. Replace furnishings that cannot be properly cleaned.

      Code ATCP 72.20(4)(a)

    • Not serious Non-critical Repeat

      Linens laundered between guests

      Linens are not laundered at least once every seven days for extended guest stays.

      Correction: Launder provided linens between guest stays.

      Code ATCP 72.20(8)(a)

    • Not serious Non-critical Repeat

      Bed coverings, pillows, mattresses - maintained clean

      Mattresses (from beds, sofa sleepers and murphy beds) throughout facility are stained and soiled.

      Correction: Replace all damaged and stained mattresses. Maintain all blankets, bedspreads, comforters, mattresses, mattress coverings, pillows and decorative pillows in a clean condition.

      Code ATCP 72.20(8)(b)

    • Not serious Non-critical Repeat

      Nonabsorbent mattress cover or mattress surface

      The mattresses in throughout facility are not provided with a nonabsorbent mattress protector that covers the entire sleeping surface.

      Correction: Provide a nonabsorbent mattress protector that covers the entire sleeping surface or have an easily cleanable nonabsorbent mattress surface.

      Code ATCP 72.20(8)(d)

  2. Aug 11, 2026 Follow Up · 11 non-critical, 11 repeat
    • Serious Critical Repeat

      All utensils washed, rinsed, sanitized between guests

      All utensils are not washed, rinsed, and sanitized before being provided to a different guest.

      Correction: Wash, rinse, and sanitize all utensils and dishware before being provided to a different guest or provide the supplies and signage for guests to complete the sanitization.

      Code ATCP 72.20(6)(a)

    • Not serious Priority Foundation Repeat

      Water system - hot water

      Handwashing, kitchen warewashing and laundry fixtures did not have hot water available due to a non functioning hot water heater. The hot water heater needs to be replaced.

      Correction: Contact Village of Allouez for a plumbing permit prior to the installation of the hot water heater by a licensed plumber.

      Code ATCP 72.16(2)(c)

    • Not serious Non-critical Repeat

      Sleeping rooms maintained in a clean condition

      The air vents were observed with an accumulation of mold and dust thoughout the property and are not maintained in a clean condition.

      Correction: Clean air vents/duct systems. Replace damaged air vents. Maintain all sleeping rooms in a clean condition.

      Code ATCP 72.19(1)(a)1.

    • Not serious Non-critical Repeat

      Sleeping rooms maintained in a clean condition

      Mold was observed on the ceiling and walls in bathrooms and ceiling and walls of sleeping rooms.

      Correction: Clean/remove mold. Maintain all sleeping rooms in a clean condition. Elimination of sources of moisture will be addressed by building inspector.

      Code ATCP 72.19(1)(a)1.

    • Not serious Non-critical Repeat

      Sleeping rooms maintained in a clean condition

      Carpeting in sleeping rooms observed stained and soiled.

      Correction: Clean or replace carpeting that is soiled, stained, and/or damaged.

      Code ATCP 72.19(1)(a)1.

    • Not serious Non-critical Repeat

      Common areas maintained in good repair

      The laundry room floor is missing tiles and is not maintained in good repair. The wall near the water softener is water damaged and is not maintained in good repair.

      Correction: Maintain all common areas in a good repair.

      Code ATCP 72.19(1)(b)3

    • Not serious Non-critical Repeat

      Exterior of building maintained

      The exterior of the buildings are not maintained in good repair.

      Correction: Maintain the exterior of the building in good repair. Contact village of Allouez for more information on corrective action.

      Code ATCP 72.19(1)(c)1.

    • Not serious Non-critical Repeat

      Pests, vermin, wildlife - present

      Person in charge reported issues with bed bugs in room 411.

      Correction: Hire licensed pest control operator to treat this room and adjacent rooms in this building as well as rooms above.

      Code ATCP 72.19(2)

    • Not serious Non-critical Repeat

      Equipment and furnishings - good repair

      The orange arm chairs in the living areas are not maintained in good repair. Many of the chairs showed signs of pet damage.

      Correction: Maintain all furnishings, equipment, and utensils in good repair.

      Code ATCP 72.20(3)

    • Not serious Non-critical Repeat

      Equipment and furnishings - good repair

      Toilet in Room 423 and 214 was not in working order at the time of the inspection and did not flush. Toilet in Room 1113 was not flushing due to being water being shut off so it would not continuously run.

      Correction: Maintain all furnishings, equipment, and utensils in good repair.

      Code ATCP 72.20(3)

    • Not serious Non-critical Repeat

      Equipment and furnishings - good repair

      Window in Room 122 was cracked.

      Correction: Maintain all furnishings, equipment, and utensils in good repair.

      Code ATCP 72.20(3)

    • Not serious Non-critical Repeat

      Equipment and furnishings - good repair

      Safety locks in Room 122 and 1123 were broken and/or loose.

      Correction: Maintain all furnishings, equipment, and utensils in good repair.

      Code ATCP 72.20(3)

    • Not serious Non-critical Repeat

      Equipment and furnishings - good repair

      Patio doors observed with missing handles and torn screens.

      Correction: Maintain all furnishings, equipment, and utensils in good repair.

      Code ATCP 72.20(3)

    • Not serious Non-critical Repeat

      Equipment and furnishings - maintained clean

      The cushions of orange arm chairs, dining chairs, sofa sleepers and wooden storage chest were observed soiled and stained.

      Correction: All furnishings and equipment and shall be kept clean. Replace furnishings that cannot be properly cleaned.

      Code ATCP 72.20(4)(a)

    • Not serious Non-critical Repeat

      Linens laundered between guests

      Linens are not laundered at least once every seven days for extended guest stays.

      Correction: Launder provided linens between guest stays.

      Code ATCP 72.20(8)(a)

    • Not serious Non-critical Repeat

      Bed coverings, pillows, mattresses - maintained clean

      Mattresses (from beds, sofa sleepers and murphy beds) throughout facility are stained and soiled.

      Correction: Replace all damaged and stained mattresses. Maintain all blankets, bedspreads, comforters, mattresses, mattress coverings, pillows and decorative pillows in a clean condition.

      Code ATCP 72.20(8)(b)

    • Not serious Non-critical Repeat

      Nonabsorbent mattress cover or mattress surface

      The mattresses in throughout facility are not provided with a nonabsorbent mattress protector that covers the entire sleeping surface.

      Correction: Provide a nonabsorbent mattress protector that covers the entire sleeping surface or have an easily cleanable nonabsorbent mattress surface.

      Code ATCP 72.20(8)(d)

  3. Jul 30, 2026 Routine · 11 non-critical
    • Serious Critical

      All utensils washed, rinsed, sanitized between guests

      All utensils are not washed, rinsed, and sanitized before being provided to a different guest.

      Correction: Wash, rinse, and sanitize all utensils and dishware before being provided to a different guest or provide the supplies and signage for guests to complete the sanitization.

      Code ATCP 72.20(6)(a)

    • Not serious Priority Foundation

      Water system - hot water

      Handwashing, kitchen warewashing and laundry fixtures did not have hot water available due to a non functioning hot water heater. The hot water heater needs to be replaced.

      Correction: Contact Village of Allouez for a plumbing permit prior to the installation of the hot water heater by a licensed plumber.

      Code ATCP 72.16(2)(c)

    • Not serious Non-critical

      Sleeping rooms maintained in a clean condition

      The air vents were observed with an accumulation of mold and dust thoughout the property and are not maintained in a clean condition.

      Correction: Clean air vents/duct systems. Replace damaged air vents. Maintain all sleeping rooms in a clean condition.

      Code ATCP 72.19(1)(a)1.

    • Not serious Non-critical

      Sleeping rooms maintained in a clean condition

      Mold was observed on the ceiling and walls in bathrooms and ceiling and walls of sleeping rooms.

      Correction: Clean/remove mold. Maintain all sleeping rooms in a clean condition. Elimination of sources of moisture will be addressed by building inspector.

      Code ATCP 72.19(1)(a)1.

    • Not serious Non-critical

      Sleeping rooms maintained in a clean condition

      Carpeting in sleeping rooms observed stained and soiled.

      Correction: Clean or replace carpeting that is soiled, stained, and/or damaged.

      Code ATCP 72.19(1)(a)1.

    • Not serious Non-critical

      Common areas maintained in good repair

      The laundry room floor is missing tiles and is not maintained in good repair. The wall near the water softener is water damaged and is not maintained in good repair.

      Correction: Maintain all common areas in a good repair.

      Code ATCP 72.19(1)(b)3

    • Not serious Non-critical

      Exterior of building maintained

      The exterior of the buildings are not maintained in good repair.

      Correction: Maintain the exterior of the building in good repair. Contact village of Allouez for more information on corrective action.

      Code ATCP 72.19(1)(c)1.

    • Not serious Non-critical

      Pests, vermin, wildlife - present

      Person in charge reported issues with bed bugs in room 411.

      Correction: Hire licensed pest control operator to treat this room and adjacent rooms in this building as well as rooms above.

      Code ATCP 72.19(2)

    • Not serious Non-critical

      Equipment and furnishings - good repair

      The orange arm chairs in the living areas are not maintained in good repair. Many of the chairs showed signs of pet damage.

      Correction: Maintain all furnishings, equipment, and utensils in good repair.

      Code ATCP 72.20(3)

    • Not serious Non-critical

      Equipment and furnishings - good repair

      Toilet in Room 423 and 214 was not in working order at the time of the inspection and did not flush. Toilet in Room 1113 was not flushing due to being water being shut off so it would not continuously run.

      Correction: Maintain all furnishings, equipment, and utensils in good repair.

      Code ATCP 72.20(3)

    • Not serious Non-critical

      Equipment and furnishings - good repair

      Window in Room 122 was cracked.

      Correction: Maintain all furnishings, equipment, and utensils in good repair.

      Code ATCP 72.20(3)

    • Not serious Non-critical

      Equipment and furnishings - good repair

      Safety locks in Room 122 and 1123 were broken and/or loose.

      Correction: Maintain all furnishings, equipment, and utensils in good repair.

      Code ATCP 72.20(3)

    • Not serious Non-critical

      Equipment and furnishings - good repair

      Patio doors observed with missing handles and torn screens.

      Correction: Maintain all furnishings, equipment, and utensils in good repair.

      Code ATCP 72.20(3)

    • Not serious Non-critical

      Equipment and furnishings - maintained clean

      The cushions of orange arm chairs, dining chairs, sofa sleepers and wooden storage chest were observed soiled and stained.

      Correction: All furnishings and equipment and shall be kept clean. Replace furnishings that cannot be properly cleaned.

      Code ATCP 72.20(4)(a)

    • Not serious Non-critical

      Linens laundered between guests

      Linens are not laundered at least once every seven days for extended guest stays.

      Correction: Launder provided linens between guest stays.

      Code ATCP 72.20(8)(a)

    • Not serious Non-critical

      Bed coverings, pillows, mattresses - maintained clean

      Mattresses (from beds, sofa sleepers and murphy beds) throughout facility are stained and soiled.

      Correction: Replace all damaged and stained mattresses. Maintain all blankets, bedspreads, comforters, mattresses, mattress coverings, pillows and decorative pillows in a clean condition.

      Code ATCP 72.20(8)(b)

    • Not serious Non-critical

      Nonabsorbent mattress cover or mattress surface

      The mattresses in throughout facility are not provided with a nonabsorbent mattress protector that covers the entire sleeping surface.

      Correction: Provide a nonabsorbent mattress protector that covers the entire sleeping surface or have an easily cleanable nonabsorbent mattress surface.

      Code ATCP 72.20(8)(d)

  4. Apr 8, 2024 Follow Up · 1 critical, 6 non-critical, 7 repeat
    • Not serious Non-critical Repeat

      DOOR LOCKS

      Security bar missing from the sliding door in room 412. The sliding door handle was broken in room 224..

      Correction: Provide door locks for key locking from the outside and non-key locking from the inside.

      Code ATCP 72.14 (2) (d)

    • Not serious Non-critical Repeat

      WINDOW SCREENING

      Window and sliding door screen missing from the multiple rooms.

      Correction: Provide screening on all windows that can be opened to the outside.

      Code ATCP 72.14 (2) (e)

    • Not serious Non-critical Repeat

      ROOMS IN A CLEAN CONDITION

      Vent cover in room 623 near the kitchen was observed with an accumulation of a dark colored residue.

      Correction: Maintain all sleeping rooms in a clean and sanitary condition.

      Code [A] ATCP 72.15 (2)

    • Not serious Non-critical Repeat

      ROOMS IN A CLEAN CONDITION

      The walls and ceiling in the bathroom is not maintained in a clean and sanitary condition. There was a brown residue observed.

      Correction: Maintain all sleeping rooms in a clean and sanitary condition.

      Code [A] ATCP 72.15 (2)

    • Not serious Non-critical Repeat

      ROOMS MAINTAINED IN GOOD REPAIR

      The underside of the murphy bed was observed peeling.

      Correction: Maintain all sleeping rooms in good repair.

      Code [B] ATCP 72.15 (2)

    • Not serious Non-critical Repeat

      GENERAL MAINTENANCE

      LAUNDRY: Loose tiles were observed on the floor in the laundry area and were not maintained or in good repair. Water damaged observed on the wall by the water conditioning system plumbing. The door sweep was missing from the exterior exit door in the laundry area.

      Correction: Maintained establishment in a manner conducive to the health, comfort and safety of its guests.

      Code [C] ATCP 72.15 (1)

    • Not serious Non-critical Repeat

      GENERAL MAINTENANCE

      Room 314: Caulking observed peeling in the shower.

      Correction: Maintained establishment in a manner conducive to the health, comfort and safety of its guests.

      Code [C] ATCP 72.15 (1)

    • Not serious Non-critical Repeat

      GENERAL MAINTENANCE

      Room 412: Cracked tiles observed in the bathroom.

      Correction: Maintained establishment in a manner conducive to the health, comfort and safety of its guests.

      Code [C] ATCP 72.15 (1)

    • Not serious Non-critical Repeat

      GENERAL MAINTENANCE

      Room 122: Door casing damaged in the bathroom.

      Correction: Maintained establishment in a manner conducive to the health, comfort and safety of its guests.

      Code [C] ATCP 72.15 (1)

    • Not serious Non-critical Repeat

      PREMISE – EXTERIOR BUILDING

      Exterior of building #8 is not maintained or in good repair. The exterior of the building is exhibiting signs of weather damage. Weather damaged railings off the sliding door were observed throughout the property.

      Correction: Repair and maintain the exterior of all buildings.

      Code [D] ATCP 72.15 (4)

    • Serious Critical Repeat

      SMOKE DETECTORS - REQUIREMENT

      Smoke detectors are absent or not in working order in 314, 224, 1211, 122. The smoke alarm in room 314 had an expiration date of 6/12/2006.

      Correction: Provide operational smoke detectors in all sleeping rooms and required locations.

      Code ATCP 72.14 (2) (c)

  5. Jan 7, 2024 Routine · 1 critical, 6 non-critical, 1 repeat
    • Not serious Non-critical

      DOOR LOCKS

      Security bar missing from the sliding door in room 412. The sliding door handle was broken in room 224..

      Correction: Provide door locks for key locking from the outside and non-key locking from the inside.

      Code ATCP 72.14 (2) (d)

    • Not serious Non-critical Repeat

      WINDOW SCREENING

      Window and sliding door screen missing from the multiple rooms.

      Correction: Provide screening on all windows that can be opened to the outside.

      Code ATCP 72.14 (2) (e)

    • Not serious Non-critical

      ROOMS IN A CLEAN CONDITION

      Vent cover in room 623 near the kitchen was observed with an accumulation of a dark colored residue.

      Correction: Maintain all sleeping rooms in a clean and sanitary condition.

      Code [A] ATCP 72.15 (2)

    • Not serious Non-critical

      ROOMS IN A CLEAN CONDITION

      The walls and ceiling in the bathroom is not maintained in a clean and sanitary condition. There was a brown residue observed.

      Correction: Maintain all sleeping rooms in a clean and sanitary condition.

      Code [A] ATCP 72.15 (2)

    • Not serious Non-critical

      ROOMS MAINTAINED IN GOOD REPAIR

      The underside of the murphy bed was observed peeling.

      Correction: Maintain all sleeping rooms in good repair.

      Code [B] ATCP 72.15 (2)

    • Not serious Non-critical

      GENERAL MAINTENANCE

      LAUNDRY: Loose tiles were observed on the floor in the laundry area and were not maintained or in good repair. Water damaged observed on the wall by the water conditioning system plumbing. The door sweep was missing from the exterior exit door in the laundry area.

      Correction: Maintained establishment in a manner conducive to the health, comfort and safety of its guests.

      Code [C] ATCP 72.15 (1)

    • Not serious Non-critical

      GENERAL MAINTENANCE

      Room 314: Caulking observed peeling in the shower.

      Correction: Maintained establishment in a manner conducive to the health, comfort and safety of its guests.

      Code [C] ATCP 72.15 (1)

    • Not serious Non-critical

      GENERAL MAINTENANCE

      Room 412: Cracked tiles observed in the bathroom.

      Correction: Maintained establishment in a manner conducive to the health, comfort and safety of its guests.

      Code [C] ATCP 72.15 (1)

    • Not serious Non-critical

      GENERAL MAINTENANCE

      Room 122: Door casing damaged in the bathroom.

      Correction: Maintained establishment in a manner conducive to the health, comfort and safety of its guests.

      Code [C] ATCP 72.15 (1)

    • Not serious Non-critical

      PREMISE – EXTERIOR BUILDING

      Exterior of building #8 is not maintained or in good repair. The exterior of the building is exhibiting signs of weather damage. Weather damaged railings off the sliding door were observed throughout the property.

      Correction: Repair and maintain the exterior of all buildings.

      Code [D] ATCP 72.15 (4)

    • Serious Critical

      SMOKE DETECTORS - REQUIREMENT

      Smoke detectors are absent or not in working order in 314, 224, 1211, 122. The smoke alarm in room 314 had an expiration date of 6/12/2006.

      Correction: Provide operational smoke detectors in all sleeping rooms and required locations.

      Code ATCP 72.14 (2) (c)

  6. May 4, 2023 Follow Up · No items found

    No violations cited.

Source: Brown County Health & Human Services. History last read Oct 5, 2026. Violation text is the inspector's wording. “Serious” is the source's own top tier. About this data.