Crest View Lutheran Home
Nursing home · 4444 RESERVOIR BOULEVARD NE, Columbia Heights, MN 55421 · Anoka County
Prices
The Minnesota Department of Health publishes no prices or facility websites, so we show none. Ask the facility directly.
Facility
- Type
- Nursing home · Skilled Nursing Facility/Nursing Facilit · For-Profit Limited Liability Company
- Capacity
- 106
- State license
- 425530
- Medicare CCN
- 245018
- Licensed entity
- CREST VIEW CORPORATION
- Ownership
- Non profit - Corporation
- Phone
- (763) 782-1611
- Nurse staffing
- 4.19 hours per resident per day
- Medicare ratings
- Inspections 1★ · Staffing 3★ · Quality 3★
- CMS abuse flag
- Cited for abuse (CMS marks this facility with its abuse icon)
- Official record
- Minnesota Department of Health provider directory
- Official record
- Medicare Care Compare
Penalties
- Mar 19, 2026 — Fine ($16,720)
Inspection findings
-
Apr 6, 2026 MDH complaint investigation · 1 finding
-
Severity not stated
H50188801C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Mar 19, 2026 Health · 1 finding
-
Serious
Scope/severity G
Complaint
F0600 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected Mar 16, 2026 · CMS health inspection
-
Serious
Scope/severity G
Complaint
-
Mar 2, 2026 MDH complaint investigation · 1 finding
-
Severity not stated
H50186880C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Jan 12, 2026 MDH complaint investigation · 1 finding
-
Severity not stated
H50181560C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Dec 19, 2025 MDH complaint investigation · 1 finding
-
Severity not stated
H50187704C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Dec 10, 2025 Health · 1 finding
-
Serious
Scope/severity G
Complaint
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Nov 13, 2025 · CMS health inspection
-
Serious
Scope/severity G
Complaint
-
Jun 26, 2025 Health · 24 findings
-
Not serious
Scope/severity D
F0550 Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected Aug 22, 2025 · CMS health inspection
-
Not serious
Scope/severity C
F0577 Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected Aug 22, 2025 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
F0584 Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected Aug 22, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0604 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected Aug 22, 2025 · CMS health inspection
-
Not serious
Scope/severity C
Complaint
F0607 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected Aug 22, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0628 Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected Aug 22, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Aug 22, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0657 Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected Aug 22, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0676 Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected Aug 22, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0679 Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Corrected Aug 22, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0684 Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected Aug 22, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0685 Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Corrected Aug 22, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Aug 22, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0695 Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Corrected Aug 22, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0699 Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Corrected Aug 22, 2025 · CMS health inspection
-
Not serious
Scope/severity E
F0761 Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected Aug 22, 2025 · CMS health inspection
-
Not serious
Scope/severity E
F0804 Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected Aug 22, 2025 · CMS health inspection
-
Not serious
Scope/severity E
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected Aug 22, 2025 · CMS health inspection
-
Not serious
Scope/severity F
Complaint
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Aug 22, 2025 · CMS health inspection
-
Not serious
Scope/severity E
F0921 Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected Aug 22, 2025 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
F0924 Environmental Deficiencies
Put firmly secured handrails on each side of hallways.
Corrected Aug 22, 2025 · CMS health inspection
-
Not serious
Scope/severity C
K0353 Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Corrected Aug 22, 2025 · CMS fire safety
-
Not serious
Scope/severity F
K0363 Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Corrected Aug 22, 2025 · CMS fire safety
-
Not serious
Scope/severity D
K0923 Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Corrected Aug 22, 2025 · CMS fire safety
-
Not serious
Scope/severity D
-
Nov 8, 2024 MDH complaint investigation · 1 finding
-
Severity not stated
H50189904C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Oct 30, 2024 Health · 3 findings
-
Not serious
Scope/severity D
Complaint
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Nov 23, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0679 Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Corrected Nov 23, 2024 · CMS health inspection
-
Serious
Scope/severity G
Complaint
F0745 Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected Nov 23, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Aug 1, 2024 MDH complaint investigation · 2 findings
-
Severity not stated
H50185382C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
H50185383C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Jul 29, 2024 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0684 Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected Sep 9, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
May 23, 2024 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Jun 26, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Apr 4, 2024 Fire Safety · 12 findings
-
Not serious
Scope/severity F
E0036 Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Corrected May 20, 2024 · CMS fire safety
-
Not serious
Scope/severity D
F0554 Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected May 20, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0558 Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Corrected May 20, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0622 Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected May 20, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0623 Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected May 20, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0636 Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected May 20, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0657 Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 20, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0679 Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Corrected May 20, 2024 · CMS health inspection
-
Not serious
Scope/severity F
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 20, 2024 · CMS health inspection
-
Not serious
Scope/severity F
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected May 20, 2024 · CMS health inspection
-
Not serious
Scope/severity D
K0321 Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected May 30, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0351 Smoke Deficiencies
Install an approved automatic sprinkler system.
Corrected Apr 24, 2024 · CMS fire safety
-
Not serious
Scope/severity F
-
Aug 22, 2023 MDH complaint investigation · 1 finding
-
Severity not stated
H50184624C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Jul 17, 2023 MDH complaint investigation · 1 finding
-
Severity not stated
H50183382C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Apr 26, 2023 MDH complaint investigation · 1 finding
-
Severity not stated
H50189335C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Mar 2, 2023 Health · 13 findings
-
Serious
Scope/severity J
F0578 Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected Apr 10, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0582 Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected Apr 10, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0676 Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected Apr 10, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0698 Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected Apr 10, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0700 Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected Apr 10, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0755 Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected Apr 10, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0757 Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected Apr 10, 2023 · CMS health inspection
-
Not serious
Scope/severity F
F0867 Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected Apr 10, 2023 · CMS health inspection
-
Not serious
Scope/severity E
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Apr 10, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0881 Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Corrected Apr 10, 2023 · CMS health inspection
-
Not serious
Scope/severity D
K0345 Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected Apr 6, 2023 · CMS fire safety
-
Not serious
Scope/severity D
K0353 Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Corrected Apr 6, 2023 · CMS fire safety
-
Not serious
Scope/severity E
K0920 Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Corrected Apr 6, 2023 · CMS fire safety
-
Serious
Scope/severity J
-
Nov 22, 2022 MDH complaint investigation · 1 finding
-
Severity not stated
H50185970C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Oct 19, 2022 MDH complaint investigation · 1 finding
-
Severity not stated
H50184900C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Aug 26, 2022 MDH complaint investigation · 2 findings
-
Severity not stated
H50184150C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
H50184292C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Aug 15, 2022 MDH complaint investigation · 1 finding
-
Severity not stated
H50183708C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Jun 23, 2022 MDH complaint investigation · 1 finding
-
Severity not stated
H50181603C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
May 19, 2022 MDH complaint investigation · 1 finding
-
Severity not stated
H5018227C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Jan 14, 2022 MDH complaint investigation · 1 finding
-
Severity not stated
H5018204C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Dec 29, 2021 MDH complaint investigation · 1 finding
-
Severity not stated
H5018199C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Dec 22, 2021 MDH complaint investigation · 3 findings
-
Severity not stated
H5018192C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
H5018194C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
H5018195C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Nov 30, 2021 MDH complaint investigation · 1 finding
-
Severity not stated
H5018188C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Nov 23, 2021 MDH complaint investigation · 2 findings
-
Severity not stated
H5018181C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
H5018185C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Nov 17, 2021 MDH complaint investigation · 3 findings
-
Severity not stated
H5018175C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
H5018177C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
H5018178C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
May 5, 2021 MDH complaint investigation · 3 findings
-
Severity not stated
H5018154C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
H5018157C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
H5018158C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Apr 23, 2021 MDH complaint investigation · 3 findings
-
Severity not stated
H5018151C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
H5018152C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
H5018153C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Feb 19, 2021 MDH complaint investigation · 1 finding
-
Severity not stated
H5018150C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Jan 8, 2021 MDH complaint investigation · 2 findings
-
Severity not stated
H5018147C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
H5018149C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
Owners and managers (as published by CMS)
- AHRENDT, ANDREW — corporate director, NOT APPLICABLE, since 04/19/2018
- ANDERSON, GABRIELLE — corporate officer, NOT APPLICABLE, since 07/01/2024
- ANDERSON, GABRIELLE — operational/managerial control, NOT APPLICABLE, since 01/07/2025
- FOX, TERESE — operational/managerial control, NOT APPLICABLE, since 01/07/2025
- GREENBERG, JOSEPH — adp of the snf, NOT APPLICABLE, since 03/12/2026
- GREENBERG, JOSEPH — operational/managerial control, NOT APPLICABLE, since 01/01/2026
- JOHNSON, CHRIS — adp of the snf, NOT APPLICABLE, since 02/06/2025
- JOHNSON, CHRIS — operational/managerial control, NOT APPLICABLE, since 07/01/2022
- LANDREVILLE, MARK — corporate director, NOT APPLICABLE, since 11/12/2024
- MELTON, JENNIFER — operational/managerial control, NOT APPLICABLE, since 01/07/2025
- MELTON, JENNIFER — adp of the snf, NOT APPLICABLE, since 01/07/2025
- MILLER, JOHN — corporate officer, NOT APPLICABLE, since 09/01/2022
- MOE, SHERILYN — corporate director, NOT APPLICABLE, since 09/01/2022
- OLSON, WAYNE — corporate officer, NOT APPLICABLE, since 05/01/2024
- TESKE, GLEN — corporate director, NOT APPLICABLE, since 09/01/2022
Sources: the MDH Health Care Provider Directory, MDH's evaluation and complaint findings, and CMS's list of certified Minnesota nursing homes and CMS Care Compare (nursing homes). “Harm or jeopardy level” is CMS scope/severity G–L. About this data.