Heritage Manor
Nursing home · 321 NE 6TH STREET, Chisholm, MN 55719 · Saint Louis County
Prices
The Minnesota Department of Health publishes no prices or facility websites, so we show none. Ask the facility directly.
Facility
- Type
- Nursing home · Skilled Nursing Facility/Nursing Facilit · Nonprofit Corporation
- Capacity
- 65
- State license
- 425794
- Medicare CCN
- 245245
- Licensed entity
- CHISHOLM HEALTH CENTER
- Chain
- ST. FRANCIS HEALTH SERVICES
- Ownership
- Non profit - Church related
- Phone
- (218) 254-5765
- Nurse staffing
- 3.41 hours per resident per day; 31.0% nursing staff turnover
- Medicare ratings
- Inspections 1★ · Staffing 4★ · Quality 2★
- Official record
- Minnesota Department of Health provider directory
- Official record
- Medicare Care Compare
Inspection findings
-
Jun 26, 2025 Health · 26 findings
-
Not serious
Scope/severity D
F0550 Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected Aug 20, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0554 Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected Aug 20, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0561 Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected Aug 20, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0605 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected Aug 20, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0655 Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected Aug 20, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Aug 20, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0657 Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected Aug 20, 2025 · CMS health inspection
-
Serious
Scope/severity G
F0684 Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected Aug 20, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0695 Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Corrected Aug 20, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0698 Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected Aug 20, 2025 · CMS health inspection
-
Not serious
Scope/severity F
Complaint
F0725 Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected Aug 20, 2025 · CMS health inspection
-
Not serious
Scope/severity F
F0755 Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected Sep 24, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0759 Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Corrected Aug 20, 2025 · CMS health inspection
-
Not serious
Scope/severity F
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected Aug 20, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0842 Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected Aug 20, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Sep 24, 2025 · CMS health inspection
-
Not serious
Scope/severity E
F0919 Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected Aug 20, 2025 · CMS health inspection
-
Not serious
Scope/severity D
K0223 Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected Aug 20, 2025 · CMS fire safety
-
Not serious
Scope/severity F
K0226 Egress Deficiencies
Have horizontal exits used in accordance with safety requirements.
Corrected Aug 20, 2025 · CMS fire safety
-
Not serious
Scope/severity D
K0324 Smoke Deficiencies
Provide properly protected cooking facilities.
Corrected Aug 20, 2025 · CMS fire safety
-
Not serious
Scope/severity D
K0363 Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Corrected Aug 20, 2025 · CMS fire safety
-
Not serious
Scope/severity F
K0372 Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected Aug 20, 2025 · CMS fire safety
-
Not serious
Scope/severity F
K0712 Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Corrected Aug 20, 2025 · CMS fire safety
-
Not serious
Scope/severity F
K0741 Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected Aug 20, 2025 · CMS fire safety
-
Not serious
Scope/severity F
K0761 Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected Aug 20, 2025 · CMS fire safety
-
Not serious
Scope/severity D
K0920 Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Corrected Aug 20, 2025 · CMS fire safety
-
Not serious
Scope/severity D
-
May 16, 2024 Health · 16 findings
-
Not serious
Scope/severity D
F0636 Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected Jul 1, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0684 Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected Jul 1, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0693 Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected Jul 1, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0695 Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Corrected Jul 1, 2024 · CMS health inspection
-
Not serious
Scope/severity F
F0731 Nursing and Physician Services Deficiencies
Request a waiver if it can't meet the nurse staffing requirements.
Corrected Jul 1, 2024 · CMS health inspection
-
Not serious
Scope/severity D
K0211 Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected Jul 1, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0223 Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected Jul 1, 2024 · CMS fire safety
-
Not serious
Scope/severity D
K0225 Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected Jul 1, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0353 Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Corrected Jul 1, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0355 Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected Jul 1, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0372 Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected Jul 1, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0511 Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Corrected Jul 1, 2024 · CMS fire safety
-
Not serious
Scope/severity D
K0541 Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Corrected Jul 1, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0712 Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Corrected Jul 1, 2024 · CMS fire safety
-
Not serious
Scope/severity D
K0912 Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Corrected Jul 1, 2024 · CMS fire safety
-
Not serious
Scope/severity D
K0920 Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Corrected Jul 1, 2024 · CMS fire safety
-
Not serious
Scope/severity D
-
Dec 5, 2023 MDH complaint investigation · 1 finding
-
Severity not stated
H52457411C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Mar 9, 2023 Fire Safety · 8 findings
-
Not serious
Scope/severity D
E0041 Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Corrected Apr 17, 2023 · CMS fire safety
-
Not serious
Scope/severity D
F0641 Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Corrected Apr 17, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0677 Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected Apr 17, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0761 Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected Apr 17, 2023 · CMS health inspection
-
Not serious
Scope/severity E
K0324 Smoke Deficiencies
Provide properly protected cooking facilities.
Corrected Apr 17, 2023 · CMS fire safety
-
Not serious
Scope/severity E
K0351 Smoke Deficiencies
Install an approved automatic sprinkler system.
Corrected Apr 17, 2023 · CMS fire safety
-
Not serious
Scope/severity F
K0353 Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Corrected Apr 17, 2023 · CMS fire safety
-
Not serious
Scope/severity C
K0918 Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Corrected Apr 17, 2023 · CMS fire safety
-
Not serious
Scope/severity D
-
Jan 8, 2023 MDH complaint investigation · 1 finding
-
Severity not stated
H52456942C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Sep 1, 2022 MDH complaint investigation · 1 finding
-
Severity not stated
H52454323C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
May 27, 2022 MDH complaint investigation · 1 finding
-
Severity not stated
H52451440C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Sep 1, 2021 MDH complaint investigation · 1 finding
-
Severity not stated
H5245042C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Jul 18, 2021 MDH complaint investigation · 1 finding
-
Severity not stated
H5245041C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
Owners and managers (as published by CMS)
- ANDERSON, EMILY — operational/managerial control, NOT APPLICABLE, since 06/02/2017
- ANDERSON, EMILY — adp of the snf, NOT APPLICABLE, since 06/02/2017
- BACH, CURTIS — corporate director, NOT APPLICABLE, since 08/28/2024
- BACH, CURTIS — corporate officer, NOT APPLICABLE, since 08/28/2024
- BACH, CURTIS — operational/managerial control, NOT APPLICABLE, since 08/28/2024
- BACH, CURTIS — adp of the snf, NOT APPLICABLE, since 08/28/2024
- BARNARD, SHELLEY — adp of the snf, NOT APPLICABLE, since 03/31/2025
- BAY, ESA — adp of the snf, NOT APPLICABLE, since 08/07/2025
- BAY, ESA — operational/managerial control, NOT APPLICABLE, since 08/07/2025
- BLEVINS, ROSANNE — operational/managerial control, NOT APPLICABLE, since 05/18/2018
- BLEVINS, ROSANNE — adp of the snf, NOT APPLICABLE, since 05/18/2018
- BURROWS, AMANDA — operational/managerial control, NOT APPLICABLE, since 01/02/2024
- BURROWS, AMANDA — adp of the snf, NOT APPLICABLE, since 01/02/2024
- CASPERS, MEGAN — operational/managerial control, NOT APPLICABLE, since 12/29/2014
- CASPERS, MEGAN — adp of the snf, NOT APPLICABLE, since 12/29/2014
- COPEMAN, JEFFREY — adp of the snf, NOT APPLICABLE, since 01/01/2025
- COPEMAN, JEFFREY — operational/managerial control, NOT APPLICABLE, since 01/01/2025
- DRIPPS, DANIEL — adp of the snf, NOT APPLICABLE, since 01/01/2016
- DRIPPS, DANIEL — operational/managerial control, NOT APPLICABLE, since 01/01/2016
- DRIPPS, DANIEL — corporate director, NOT APPLICABLE, since 01/01/2016
- EHLERS, DOUGLAS — adp of the snf, NOT APPLICABLE, since 01/01/2023
- EHLERS, DOUGLAS — operational/managerial control, NOT APPLICABLE, since 01/01/2023
- EHLERS, DOUGLAS — corporate director, NOT APPLICABLE, since 01/01/2023
- GOODNOUGH, JENNIFER — operational/managerial control, NOT APPLICABLE, since 01/01/2021
- GOODNOUGH, JENNIFER — adp of the snf, NOT APPLICABLE, since 01/01/2021
- GOODNOUGH, JENNIFER — corporate director, NOT APPLICABLE, since 01/01/2021
- GRAMM, TIMOTHY — adp of the snf, NOT APPLICABLE, since 01/01/2023
- GRAMM, TIMOTHY — corporate director, NOT APPLICABLE, since 01/01/2023
- GRAMM, TIMOTHY — operational/managerial control, NOT APPLICABLE, since 01/01/2023
- HANNEKEN, MICHELLE — operational/managerial control, NOT APPLICABLE, since 07/20/2022
- HANNEKEN, MICHELLE — adp of the snf, NOT APPLICABLE, since 07/20/2022
- HEJHAL, ROXANNE — operational/managerial control, NOT APPLICABLE, since 04/10/2023
- HEJHAL, ROXANNE — adp of the snf, NOT APPLICABLE, since 04/10/2023
- HOFMANN, REED — adp of the snf, NOT APPLICABLE, since 05/08/2023
- HOFMANN, REED — operational/managerial control, NOT APPLICABLE, since 05/08/2023
- INCONTRO, ELISABETH — operational/managerial control, NOT APPLICABLE, since 04/17/2013
- INCONTRO, ELISABETH — adp of the snf, NOT APPLICABLE, since 04/17/2013
- JUST, MATTHEW — adp of the snf, NOT APPLICABLE, since 01/01/2025
- JUST, MATTHEW — operational/managerial control, NOT APPLICABLE, since 01/01/2025
- LAIR, MICHAEL — operational/managerial control, NOT APPLICABLE, since 01/01/2025
- LAIR, MICHAEL — corporate director, NOT APPLICABLE, since 01/01/2025
- LAIR, MICHAEL — adp of the snf, NOT APPLICABLE, since 01/01/2025
- LIENEMANN, STEVEN — corporate director, NOT APPLICABLE, since 01/01/2025
- LIENEMANN, STEVEN — adp of the snf, NOT APPLICABLE, since 01/01/2025
- LIENEMANN, STEVEN — operational/managerial control, NOT APPLICABLE, since 01/01/2025
- LUETMER, JOHN — corporate director, NOT APPLICABLE, since 01/01/2021
- LUETMER, JOHN — operational/managerial control, NOT APPLICABLE, since 01/01/2021
- LUETMER, JOHN — adp of the snf, NOT APPLICABLE, since 01/01/2021
- MARLOW, JINA — operational/managerial control, NOT APPLICABLE, since 06/06/2022
- MARLOW, JINA — adp of the snf, NOT APPLICABLE, since 06/06/2022
- MCGRAW, CINDY — adp of the snf, NOT APPLICABLE, since 03/15/1988
- MCGRAW, CINDY — operational/managerial control, NOT APPLICABLE, since 03/15/1988
- NELSON, PATRICK — adp of the snf, NOT APPLICABLE, since 01/01/2020
- NELSON, PATRICK — operational/managerial control, NOT APPLICABLE, since 01/01/2020
- NELSON, PATRICK — corporate director, NOT APPLICABLE, since 01/01/2020
- PETERSON-DEVRIES, CAMI — corporate director, NOT APPLICABLE, since 05/08/2022
- PETERSON-DEVRIES, CAMI — corporate officer, NOT APPLICABLE, since 05/08/2022
- PETERSON-DEVRIES, CAMI — adp of the snf, NOT APPLICABLE, since 05/08/2022
- PETERSON-DEVRIES, CAMI — operational/managerial control, NOT APPLICABLE, since 05/08/2022
- RAUSCH, AMY — adp of the snf, NOT APPLICABLE, since 04/22/2025
- RAW, CAROL — operational/managerial control, NOT APPLICABLE, since 08/16/2005
- RAW, CAROL — corporate director, NOT APPLICABLE, since 08/16/2005
- RAW, CAROL — corporate officer, NOT APPLICABLE, since 08/16/2005
- RAW, CAROL — adp of the snf, NOT APPLICABLE, since 08/16/2005
- RENTZ, LAURA — adp of the snf, NOT APPLICABLE, since 01/01/2024
- RENTZ, LAURA — operational/managerial control, NOT APPLICABLE, since 01/01/2024
- RENTZ, LAURA — corporate director, NOT APPLICABLE, since 01/01/2024
- RENTZ, MARK — adp of the snf, NOT APPLICABLE, since 04/22/2024
- RENTZ, MARK — operational/managerial control, NOT APPLICABLE, since 04/22/2024
- RENTZ, PAUL — adp of the snf, NOT APPLICABLE, since 01/01/2021
- RENTZ, PAUL — operational/managerial control, NOT APPLICABLE, since 01/01/2021
- RENTZ, PAUL — corporate director, NOT APPLICABLE, since 01/01/2021
- ROCHE, SHANE — operational/managerial control, NOT APPLICABLE, since 05/08/2017
- ROCHE, SHANE — adp of the snf, NOT APPLICABLE, since 05/08/2017
- RYAN, BEN — adp of the snf, NOT APPLICABLE, since 12/27/2012
- RYAN, BEN — operational/managerial control, NOT APPLICABLE, since 12/27/2012
- RYAN, GEOFFREY — adp of the snf, NOT APPLICABLE, since 01/12/1998
- RYAN, GEOFFREY — operational/managerial control, NOT APPLICABLE, since 01/12/1998
- SCHNEIDER, TODD — corporate director, NOT APPLICABLE, since 07/01/2013
- SCHNEIDER, TODD — operational/managerial control, NOT APPLICABLE, since 07/01/2013
- SCHNEIDER, TODD — adp of the snf, NOT APPLICABLE, since 07/01/2013
- STOCK, KELSEY — adp of the snf, NOT APPLICABLE, since 06/01/2022
- STOCK, KELSEY — operational/managerial control, NOT APPLICABLE, since 06/01/2022
- THOMPSON, RENEE — operational/managerial control, NOT APPLICABLE, since 10/10/2018
- THOMPSON, RENEE — adp of the snf, NOT APPLICABLE, since 10/10/2018
- TOMOSON, APRIL — operational/managerial control, NOT APPLICABLE, since 07/12/2021
- TOMOSON, APRIL — adp of the snf, NOT APPLICABLE, since 07/12/2021
- TOWNLEY, GLENDA — operational/managerial control, NOT APPLICABLE, since 02/08/1999
- TOWNLEY, GLENDA — adp of the snf, NOT APPLICABLE, since 02/08/1999
- WALKER, AMY — operational/managerial control, NOT APPLICABLE, since 05/13/2024
- WALKER, AMY — adp of the snf, NOT APPLICABLE, since 05/13/2024
- WIESE, LORRAINE — adp of the snf, NOT APPLICABLE, since 07/25/2017
- WIESE, LORRAINE — corporate director, NOT APPLICABLE, since 07/25/2017
- WIESE, LORRAINE — operational/managerial control, NOT APPLICABLE, since 07/25/2017
- BIG STONE THERAPIES, INC — adp of the snf, NOT APPLICABLE, since 10/22/2025
- BIG STONE THERAPIES, INC — operational/managerial control, NOT APPLICABLE, since 02/03/2015
- EIDE BAILLY LLP — adp of the snf, NOT APPLICABLE, since 10/22/2025
- EIDE BAILLY LLP — operational/managerial control, NOT APPLICABLE, since 01/03/2023
- ST. FRANCIS HEALTH SERVICES OF MORRIS, INC — adp of the snf, NOT APPLICABLE, since 12/01/2025
- ST. FRANCIS HEALTH SERVICES OF MORRIS, INC — operational/managerial control, NOT APPLICABLE, since 05/10/2002
Sources: the MDH Health Care Provider Directory, MDH's evaluation and complaint findings, and CMS's list of certified Minnesota nursing homes and CMS Care Compare (nursing homes). “Harm or jeopardy level” is CMS scope/severity G–L. About this data.