The Waterview Shores LLC
Nursing home · 402 13TH AVENUE, Two Harbors, MN 55616 · Lake County
Prices
The Minnesota Department of Health publishes no prices or facility websites, so we show none. Ask the facility directly.
Facility
- Type
- Nursing home · Skilled Nursing Facility/Nursing Facilit · For-Profit Limited Liability Company
- Capacity
- 45
- State license
- 425614
- Medicare CCN
- 245471
- Licensed entity
- THE WATERVIEW SHORES LLC
- Chain
- MONARCH HEALTHCARE MANAGEMENT
- Ownership
- For profit - Limited Liability company
- Phone
- (218) 834-8437
- Nurse staffing
- 3.32 hours per resident per day; 64.4% nursing staff turnover
- Medicare ratings
- Inspections 1★ · Staffing 3★ · Quality 4★
- Official record
- Minnesota Department of Health provider directory
- Official record
- Medicare Care Compare
Penalties
- May 4, 2026 — Fine ($334,488)
Inspection findings
-
Aug 31, 2026 MDH complaint investigation · 1 finding
-
Severity not stated
H54713668C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
May 18, 2026 MDH complaint investigation · 1 finding
-
Severity not stated
H54711618C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
May 4, 2026 Health · 2 findings
-
Not serious
Scope/severity D
Complaint
F0755 Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 1, 2026 · CMS health inspection
-
Serious
Scope/severity J
Complaint
F0760 Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Corrected May 1, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Oct 1, 2025 MDH complaint investigation · 1 finding
-
Severity not stated
H54713262C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Sep 11, 2025 Health · 1 finding
-
Serious
Scope/severity G
Complaint
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Aug 29, 2025 · CMS health inspection
-
Serious
Scope/severity G
Complaint
-
Sep 5, 2025 MDH complaint investigation · 1 finding
-
Severity not stated
H54711640C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Aug 22, 2025 Health · 1 finding
-
Not serious
Scope/severity E
Complaint
F0550 Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected Sep 18, 2025 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
-
Jun 5, 2025 Health · 8 findings
-
Not serious
Scope/severity D
F0641 Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Corrected Jul 3, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Jul 3, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0695 Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Corrected Jul 3, 2025 · CMS health inspection
-
Not serious
Scope/severity F
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected Jul 3, 2025 · CMS health inspection
-
Not serious
Scope/severity F
F0851 Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected Jul 3, 2025 · CMS health inspection
-
Not serious
Scope/severity F
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Jul 3, 2025 · CMS health inspection
-
Not serious
Scope/severity F
K0222 Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected Jul 14, 2025 · CMS fire safety
-
Not serious
Scope/severity D
K0511 Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Corrected Jul 14, 2025 · CMS fire safety
-
Not serious
Scope/severity D
-
Nov 18, 2024 MDH complaint investigation · 1 finding
-
Severity not stated
H54711007C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Nov 6, 2024 Health · 2 findings
-
Not serious
Scope/severity D
Complaint
F0550 Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected Dec 2, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Dec 2, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Jul 9, 2024 MDH complaint investigation · 1 finding
-
Severity not stated
H54714992C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Apr 25, 2024 Health · 10 findings
-
Not serious
Scope/severity D
F0554 Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected May 21, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0583 Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Corrected May 21, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0684 Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 21, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 21, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0759 Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Corrected May 21, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected May 21, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0919 Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected May 21, 2024 · CMS health inspection
-
Not serious
Scope/severity F
K0353 Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Corrected May 21, 2024 · CMS fire safety
-
Not serious
Scope/severity E
K0363 Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Corrected May 21, 2024 · CMS fire safety
-
Not serious
Scope/severity D
K0918 Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Corrected May 21, 2024 · CMS fire safety
-
Not serious
Scope/severity D
-
Jan 30, 2024 MDH complaint investigation · 1 finding
-
Severity not stated
H54719207C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Jan 25, 2024 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected Feb 2, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Sep 26, 2023 MDH complaint investigation · 1 finding
-
Severity not stated
H54715427C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Jul 27, 2023 Health · 9 findings
-
Not serious
Scope/severity D
F0657 Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected Sep 13, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0658 Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected Sep 13, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0686 Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected Sep 13, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0690 Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected Sep 13, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0757 Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected Sep 13, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0759 Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Corrected Sep 13, 2023 · CMS health inspection
-
Not serious
Scope/severity D
K0321 Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected Aug 31, 2023 · CMS fire safety
-
Not serious
Scope/severity D
K0363 Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Corrected Aug 31, 2023 · CMS fire safety
-
Not serious
Scope/severity F
K0741 Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected Sep 13, 2023 · CMS fire safety
-
Not serious
Scope/severity D
-
Feb 7, 2022 MDH complaint investigation · 1 finding
-
Severity not stated
H5471030C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Nov 18, 2021 MDH complaint investigation · 1 finding
-
Severity not stated
H5471028C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Jun 10, 2021 MDH complaint investigation · 1 finding
-
Severity not stated
H5471023C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Mar 9, 2021 MDH complaint investigation · 1 finding
-
Severity not stated
H5471017C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
-
Oct 14, 2019 MDH complaint investigation · 4 findings
-
Severity not stated
H5471012C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
H5471014C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
H5471015C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
H5471016C Substantiated complaint (MDH Office of Health Facility Complaints)
MDH substantiated this complaint. The finding and its severity are in MDH's investigation report (linked).
-
Severity not stated
Owners and managers (as published by CMS)
- HALPERT, MARC — corporate officer, NOT APPLICABLE, since 06/01/2019
- HALPERT, MARC — 5% or greater indirect ownership interest, 30%, since 06/01/2019
- JAFFA, NOAM — 5% or greater indirect ownership interest, 10%, since 06/01/2019
- JAFFA, NOAM — corporate director, NOT APPLICABLE, since 06/01/2019
- LEGUM, JOSHUA — contracted managing employee, NOT APPLICABLE, since 06/01/2019
- LEGUM, JOSHUA — 5% or greater indirect ownership interest, 30%, since 06/01/2019
- STERN, WILLIAM — 5% or greater indirect ownership interest, 20%, since 06/01/2019
- STERN, WILLIAM — corporate officer, NOT APPLICABLE, since 06/01/2019
- JCA HOLDINGS LLC — 5% or greater indirect ownership interest, 10%, since 06/01/2019
- MONARCH HEALTHCARE OPERATING VIII LLC — operational/managerial control, NOT APPLICABLE, since 06/01/2019
- NIJ LLC — 5% or greater direct ownership interest, 10%, since 06/01/2019
- SPARTAN HEALTHCARE LLC — 5% or greater direct ownership interest, 30%, since 06/01/2019
- WBS HOLDINGS LLC — 5% or greater direct ownership interest, 20%, since 06/01/2019
- YAZOMA HOLDINGS, LLC — 5% or greater direct ownership interest, 30%, since 06/01/2019
Sources: the MDH Health Care Provider Directory, MDH's evaluation and complaint findings, and CMS's list of certified Minnesota nursing homes and CMS Care Compare (nursing homes). “Harm or jeopardy level” is CMS scope/severity G–L. About this data.