Complete Care At Germantown
Nursing home · W173 N10915 Bernies Way, Germantown, WI 53022 · Washington County
Prices
No published price is available. Ask the facility directly.
Facility
- Type
- Nursing home · TITLE 18 SNF TITLE 19 NF
- Capacity
- 121
- State license
- 5003
- Medicare CCN
- 525653
- Licensed entity
- VIRGINIA HIGHLANDS CARE AND REHAB CENTER LLC
- Chain
- COMPLETE CARE
- Ownership
- For profit - Corporation
- Phone
- (262) 509-3300
- Nurse staffing
- 3.75 hours per resident per day; 57.1% nursing staff turnover
- Medicare ratings
- Inspections 4★ · Staffing 2★ · Quality 4★
- Official record
- Wisconsin DQA Provider Search
- Official record
- Medicare Care Compare
Inspection findings
-
May 29, 2026 Fire Safety · 1 finding
-
Not serious
Scope/severity F
K0324 Smoke Deficiencies
Provide properly protected cooking facilities.
Corrected Jun 24, 2026 · CMS fire safety
-
Not serious
Scope/severity F
-
Mar 5, 2025 Fire Safety · 14 findings
-
Not serious
Scope/severity F
E0030 Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Corrected Mar 6, 2025 · CMS fire safety
-
Not serious
Scope/severity D
F0551 Resident Rights Deficiencies
Give the resident's representative the ability to exercise the resident's rights.
Corrected Mar 21, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0623 Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected Mar 24, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0645 Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected Mar 25, 2025 · CMS health inspection
-
Not serious
Scope/severity E
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected Mar 25, 2025 · CMS health inspection
-
Not serious
Scope/severity D
K0211 Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected Apr 8, 2025 · CMS fire safety
-
Not serious
Scope/severity D
K0222 Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected Mar 25, 2025 · CMS fire safety
-
Not serious
Scope/severity D
K0321 Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected Mar 6, 2025 · CMS fire safety
-
Not serious
Scope/severity F
K0351 Smoke Deficiencies
Install an approved automatic sprinkler system.
Corrected Mar 25, 2025 · CMS fire safety
-
Not serious
Scope/severity E
K0711 Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Corrected Apr 8, 2025 · CMS fire safety
-
Not serious
Scope/severity D
K0741 Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected Apr 8, 2025 · CMS fire safety
-
Not serious
Scope/severity F
K0761 Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected Mar 25, 2025 · CMS fire safety
-
Not serious
Scope/severity F
K0916 Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
CMS fire safety
-
Not serious
Scope/severity D
K0925 Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that sources of ignition are removed from patients receiving respiratory therapy.
Corrected Mar 25, 2025 · CMS fire safety
-
Not serious
Scope/severity F
-
Jan 30, 2025 Health · 1 finding
-
Not serious
Scope/severity E
Complaint
F0755 Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected Mar 1, 2025 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
-
Jul 17, 2024 Health · 2 findings
-
Not serious
Scope/severity D
Complaint
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected Aug 16, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Corrected Aug 16, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
May 8, 2024 Health · 2 findings
-
Not serious
Scope/severity D
Complaint
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected Jun 8, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Corrected Jun 8, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Jan 24, 2024 Health · 9 findings
-
Not serious
Scope/severity D
Complaint
F0585 Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected Feb 23, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0677 Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected Feb 23, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0700 Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected Feb 23, 2024 · CMS health inspection
-
Not serious
Scope/severity D
K0271 Egress Deficiencies
Have exits that are accessible at all times.
Corrected Feb 23, 2024 · CMS fire safety
-
Not serious
Scope/severity E
K0321 Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected Feb 23, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0341 Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Corrected Sep 6, 2024 · CMS fire safety
-
Not serious
Scope/severity C
K0353 Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Corrected Feb 23, 2024 · CMS fire safety
-
Not serious
Scope/severity D
K0781 Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Corrected Feb 23, 2024 · CMS fire safety
-
Not serious
Scope/severity D
K0920 Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Corrected Feb 23, 2024 · CMS fire safety
-
Not serious
Scope/severity D
Complaint
-
Nov 7, 2023 Health · 2 findings
-
Not serious
Scope/severity D
Complaint
F0585 Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected Nov 23, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0657 Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected Dec 1, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Oct 25, 2023 Health · 4 findings
-
Not serious
Scope/severity D
Complaint
F0580 Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected Nov 23, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0585 Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected Nov 23, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0607 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected Nov 23, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Nov 23, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
Owners and managers (as published by CMS)
- BIELINSKI, RENEE — adp of the snf, NOT APPLICABLE, since 07/11/2022
- BIELINSKI, RENEE — operational/managerial control, NOT APPLICABLE, since 07/11/2022
- HALE, CASSANDRA — operational/managerial control, NOT APPLICABLE, since 01/22/2024
- HALE, CASSANDRA — adp of the snf, NOT APPLICABLE, since 01/22/2024
- HELLMAN, YOSEF — adp of the snf, NOT APPLICABLE, since 06/01/2022
- HELLMAN, YOSEF — operational/managerial control, NOT APPLICABLE, since 06/01/2022
- KLUGMAN, JACOB — adp of the snf, NOT APPLICABLE, since 06/01/2022
- SIDHU, SARFRAZ — operational/managerial control, NOT APPLICABLE, since 05/15/2023
- SIDHU, SARFRAZ — adp of the snf, NOT APPLICABLE, since 05/15/2023
- SPITZER, MICHAEL — operational/managerial control, NOT APPLICABLE, since 03/26/2025
- SPITZER, MICHAEL — adp of the snf, NOT APPLICABLE, since 03/25/2025
- STEIN, SHALOM — indirect ownership interest, NOT APPLICABLE, since 06/01/2022
- STEIN, SHALOM — managing control - governing body, NOT APPLICABLE, since 06/01/2022
- STEIN, SHALOM — corporate officer, NOT APPLICABLE, since 06/01/2022
- STEIN, SHALOM — trustee of the snf, NOT APPLICABLE, since 06/01/2022
- STERNBUCH, DANIEL — adp of the snf, NOT APPLICABLE, since 06/01/2022
- DES CAPITAL LLC — adp of the snf, NOT APPLICABLE, since 06/01/2022
- JRK INVESTMENTS LLC — adp of the snf, NOT APPLICABLE, since 06/01/2022
- PC SWI HOLDCO LLC — 5% or greater direct ownership interest, 100%, since 06/01/2022
- PC SWI TOPCO LLC — 5% or greater indirect ownership interest, since 06/01/2022
- PEACE CAPITAL HOLDINGS II LLC — adp of the snf, NOT APPLICABLE, since 06/01/2022
- SMS 2021 TRUST — adp of the snf, NOT APPLICABLE, since 06/01/2022
- SMS 2021 TRUST — 5% or greater indirect ownership interest, since 06/01/2022
- VIRGINIA HIGHLANDS PROPCO LLC — adp of the snf, NOT APPLICABLE, since 06/01/2022
- WI 6 PROPCO HOLDCO LLC — adp of the snf, NOT APPLICABLE, since 06/01/2022
- WI 6 PROPCO TOPCO LLC — adp of the snf, NOT APPLICABLE, since 06/01/2022
Sources: Wisconsin Department of Health Services (directory, assisted-living survey documents) and CMS Care Compare (nursing homes). “Harm or jeopardy level” is CMS scope/severity G–L. About this data.