Complete Care At Hales Corners
Nursing home · 9449 W. Forest Home Ave., Hales Corners, WI 53130 · Milwaukee County
Prices
No published price is available. Ask the facility directly.
Facility
- Type
- Nursing home · TITLE 18 SNF TITLE 19 NF
- Capacity
- 62
- State license
- 3172
- Medicare CCN
- 525596
- Licensed entity
- HALES CORNERS CARE AND REHAB CENTER LLC
- Chain
- COMPLETE CARE
- Ownership
- For profit - Corporation
- Phone
- (414) 529-6888
- Nurse staffing
- 4.64 hours per resident per day; 64.7% nursing staff turnover
- Medicare ratings
- Inspections 3★ · Staffing 3★ · Quality 3★
- Official record
- Wisconsin DQA Provider Search
- Official record
- Medicare Care Compare
Penalties
- Mar 27, 2024 — Fine ($17,934)
Inspection findings
-
Feb 19, 2026 Health · 2 findings
-
Not serious
Scope/severity D
Complaint
F0550 Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected Feb 19, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Corrected Feb 20, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Dec 5, 2025 Health · 3 findings
-
Not serious
Scope/severity D
Complaint
F0573 Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Corrected Dec 8, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0684 Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected Dec 8, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0925 Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected Dec 8, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Jun 18, 2025 Fire Safety · 15 findings
-
Not serious
Scope/severity F
E0025 Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Corrected Jul 11, 2025 · CMS fire safety
-
Not serious
Scope/severity D
Complaint
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected Jun 27, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0628 Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected Jun 25, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0684 Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected Jul 7, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0692 Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Corrected Jul 7, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0804 Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected Jul 14, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0810 Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected Jul 7, 2025 · CMS health inspection
-
Not serious
Scope/severity E
K0223 Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected Jul 8, 2025 · CMS fire safety
-
Not serious
Scope/severity F
K0342 Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Corrected Jul 17, 2025 · CMS fire safety
-
Not serious
Scope/severity F
K0353 Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Corrected Jul 14, 2025 · CMS fire safety
-
Not serious
Scope/severity F
K0355 Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected Jul 8, 2025 · CMS fire safety
-
Not serious
Scope/severity E
K0511 Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Corrected Jul 8, 2025 · CMS fire safety
-
Not serious
Scope/severity C
K0712 Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Corrected Jul 8, 2025 · CMS fire safety
-
Not serious
Scope/severity F
K0908 Gas, Vacuum, and Electrical Systems Deficiencies
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Corrected Jul 9, 2025 · CMS fire safety
-
Not serious
Scope/severity F
K0918 Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Corrected Jul 8, 2025 · CMS fire safety
-
Not serious
Scope/severity F
-
Mar 27, 2024 Health · 8 findings
-
Not serious
Scope/severity D
Complaint
F0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Corrected Apr 25, 2024 · CMS health inspection
-
Serious
Scope/severity G
F0686 Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected Apr 25, 2024 · CMS health inspection
-
Not serious
Scope/severity E
K0271 Egress Deficiencies
Have exits that are accessible at all times.
Corrected Apr 23, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0345 Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected Apr 22, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0353 Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Corrected Apr 23, 2024 · CMS fire safety
-
Not serious
Scope/severity D
K0741 Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected Apr 22, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0908 Gas, Vacuum, and Electrical Systems Deficiencies
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Corrected Apr 25, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0918 Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Corrected Apr 4, 2024 · CMS fire safety
-
Not serious
Scope/severity D
Complaint
-
Jan 12, 2023 Health · 9 findings
-
Not serious
Scope/severity D
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Jan 13, 2023 · CMS health inspection
-
Not serious
Scope/severity F
F0803 Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected Feb 10, 2023 · CMS health inspection
-
Not serious
Scope/severity F
F0886 Infection Control Deficiencies
Perform COVID19 testing on residents and staff.
Corrected Jan 13, 2023 · CMS health inspection
-
Not serious
Scope/severity C
F0888 Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Corrected Jan 13, 2023 · CMS health inspection
-
Not serious
Scope/severity E
K0311 Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Corrected Jan 11, 2023 · CMS fire safety
-
Not serious
Scope/severity F
K0345 Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected Jan 11, 2023 · CMS fire safety
-
Not serious
Scope/severity E
K0353 Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Corrected Jan 11, 2023 · CMS fire safety
-
Not serious
Scope/severity F
K0521 Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected Feb 10, 2023 · CMS fire safety
-
Not serious
Scope/severity E
K0919 Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Corrected Feb 10, 2023 · CMS fire safety
-
Not serious
Scope/severity D
Owners and managers (as published by CMS)
- BIELINSKI, RENEE — operational/managerial control, NOT APPLICABLE, since 05/28/2025
- BIELINSKI, RENEE — adp of the snf, NOT APPLICABLE, since 05/28/2025
- CHANG, STEVE — adp of the snf, NOT APPLICABLE, since 05/28/2025
- CHANG, STEVE — operational/managerial control, NOT APPLICABLE, since 05/28/2025
- HELLMAN, YOSEF — operational/managerial control, NOT APPLICABLE, since 05/28/2025
- HELLMAN, YOSEF — managing control - governing body, NOT APPLICABLE, since 05/28/2025
- JACOBS, SARA — operational/managerial control, NOT APPLICABLE, since 05/28/2025
- JACOBS, SARA — adp of the snf, NOT APPLICABLE, since 05/28/2025
- KLUGMAN, JACOB — indirect ownership interest, NOT APPLICABLE, since 05/28/2025
- KLUGMAN, JACOB — adp of the snf, NOT APPLICABLE, since 05/28/2025
- PONCE, MARIA — adp of the snf, NOT APPLICABLE, since 05/28/2025
- PONCE, MARIA — operational/managerial control, NOT APPLICABLE, since 05/28/2025
- STEIN, SHALOM — managing control - governing body, NOT APPLICABLE, since 05/28/2025
- STEIN, SHALOM — indirect ownership interest, NOT APPLICABLE, since 05/28/2025
- STEIN, SHALOM — corporate director, NOT APPLICABLE, since 05/28/2025
- STEIN, SHALOM — trustee of the snf, NOT APPLICABLE, since 05/28/2025
- STERNBUCH, DANIEL — operational/managerial control, NOT APPLICABLE, since 05/28/2025
- STERNBUCH, DANIEL — indirect ownership interest, NOT APPLICABLE, since 05/28/2025
- STERNBUCH, DANIEL — adp of the snf, NOT APPLICABLE, since 05/28/2025
- WEISSMAN, MALKA — adp of the snf, NOT APPLICABLE, since 05/28/2025
- DES CAPITAL LLC — adp of the snf, NOT APPLICABLE, since 05/28/2025
- DES CAPITAL LLC — indirect ownership interest, NOT APPLICABLE, since 05/28/2025
- HALES CORNERS PROPCO LLC — adp of the snf, NOT APPLICABLE, since 05/29/2025
- JRK INVESTMENTS LLC — indirect ownership interest, NOT APPLICABLE, since 05/28/2025
- JRK INVESTMENTS LLC — adp of the snf, NOT APPLICABLE, since 05/28/2025
- PC HALES CORNERS OPCO HOLDCO LLC — 5% or greater direct ownership interest, 100%, since 05/28/2025
- PC HALES CORNERS PROPCO HOLDCO LLC — adp of the snf, NOT APPLICABLE, since 05/28/2025
- PC HALES CORNERS TOPCO OPCO LLC — 5% or greater indirect ownership interest, since 05/28/2025
- PC HALES CORNERS TOPCO PROPCO LLC — adp of the snf, NOT APPLICABLE, since 05/28/2025
- PEACE CAPITAL HOLDINGS II LLC — 5% or greater indirect ownership interest, since 05/28/2025
- PEACE CAPITAL HOLDINGS II LLC — adp of the snf, NOT APPLICABLE, since 05/28/2025
- SMS 2021 TRUST — 5% or greater indirect ownership interest, since 05/28/2025
- SMS 2021 TRUST — adp of the snf, NOT APPLICABLE, since 05/28/2025
Sources: Wisconsin Department of Health Services (directory, assisted-living survey documents) and CMS Care Compare (nursing homes). “Harm or jeopardy level” is CMS scope/severity G–L. About this data.