Complete Care At Kensington
Nursing home · 1810 KENSINGTON DR, Waukesha, WI 53188 · Waukesha County
Prices
No published price is available. Ask the facility directly.
Facility
- Type
- Nursing home · TITLE 18 SNF TITLE 19 NF
- Capacity
- 150
- State license
- 3219
- Medicare CCN
- 525242
- Licensed entity
- WAUKESHA HEALTHCARE AND REHABILITATION CENTER LLC
- Chain
- COMPLETE CARE
- Ownership
- For profit - Limited Liability company
- Phone
- (262) 548-1400
- Nurse staffing
- 3.53 hours per resident per day; 55.8% nursing staff turnover
- Medicare ratings
- Inspections 2★ · Staffing 1★ · Quality 3★
- Official record
- Wisconsin DQA Provider Search
- Official record
- Medicare Care Compare
Penalties
- Jan 30, 2024 — Fine ($66,632)
Inspection findings
-
Apr 29, 2026 Health · 4 findings
-
Not serious
Scope/severity D
F0686 Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 22, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0755 Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 22, 2026 · CMS health inspection
-
Not serious
Scope/severity F
F0851 Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected May 22, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected May 22, 2026 · CMS health inspection
-
Not serious
Scope/severity D
-
Feb 23, 2026 Health · 1 finding
-
Not serious
Scope/severity E
Complaint
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Mar 20, 2026 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
-
May 21, 2025 Fire Safety · 11 findings
-
Not serious
Scope/severity F
E0013 Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Corrected Jun 12, 2025 · CMS fire safety
-
Not serious
Scope/severity F
E0039 Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Corrected Jun 12, 2025 · CMS fire safety
-
Not serious
Scope/severity D
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected Jun 12, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Corrected Jun 12, 2025 · CMS health inspection
-
Not serious
Scope/severity E
F0628 Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected Jun 12, 2025 · CMS health inspection
-
Serious
Scope/severity G
F0686 Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected Jun 12, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0687 Quality of Life and Care Deficiencies
Provide appropriate foot care.
Corrected Jun 12, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0690 Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected Jun 12, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0759 Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Corrected Jun 12, 2025 · CMS health inspection
-
Not serious
Scope/severity C
F0851 Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected Jun 12, 2025 · CMS health inspection
-
Not serious
Scope/severity E
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Jun 12, 2025 · CMS health inspection
-
Not serious
Scope/severity F
-
Feb 22, 2024 Fire Safety · 12 findings
-
Not serious
Scope/severity F
E0006 Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Corrected Mar 13, 2024 · CMS fire safety
-
Not serious
Scope/severity D
Complaint
F0558 Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Corrected Mar 15, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0686 Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected Mar 15, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Mar 15, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0690 Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected Mar 15, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0692 Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Corrected Mar 15, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0759 Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Corrected Mar 15, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0760 Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Corrected Mar 15, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0761 Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected Mar 15, 2024 · CMS health inspection
-
Not serious
Scope/severity C
F0851 Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected Mar 15, 2024 · CMS health inspection
-
Not serious
Scope/severity F
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Mar 15, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0881 Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Corrected Mar 15, 2024 · CMS health inspection
-
Not serious
Scope/severity F
-
Jan 30, 2024 Health · 5 findings
-
Serious
Scope/severity J
Complaint
F0684 Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected Jan 15, 2024 · CMS health inspection
-
Serious
Scope/severity J
Complaint
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Jan 31, 2024 · CMS health inspection
-
Not serious
Scope/severity F
Complaint
F0868 Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected Feb 13, 2024 · CMS health inspection
-
Not serious
Scope/severity F
Complaint
F0946 Administration Deficiencies
Provide training in compliance and ethics.
Corrected Feb 13, 2024 · CMS health inspection
-
Not serious
Scope/severity F
Complaint
F0949 Administration Deficiencies
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Corrected Feb 13, 2024 · CMS health inspection
-
Serious
Scope/severity J
Complaint
-
Oct 6, 2023 Health · 2 findings
-
Not serious
Scope/severity D
Complaint
F0558 Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Corrected Oct 17, 2023 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
F0804 Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected Oct 17, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
Owners and managers (as published by CMS)
- CULP, KAREN — adp of the snf, NOT APPLICABLE, since 02/03/2020
- CULP, KAREN — operational/managerial control, NOT APPLICABLE, since 02/03/2020
- HELLMAN, YOSEF — adp of the snf, NOT APPLICABLE, since 08/01/2017
- HELLMAN, YOSEF — operational/managerial control, NOT APPLICABLE, since 08/01/2017
- KLEKAMP, CHRISTINE — operational/managerial control, NOT APPLICABLE, since 04/13/2020
- KLEKAMP, CHRISTINE — adp of the snf, NOT APPLICABLE, since 04/13/2020
- KLUGMAN, JACOB — adp of the snf, NOT APPLICABLE, since 08/01/2017
- REED, RACHEL — adp of the snf, NOT APPLICABLE, since 11/20/2022
- REED, RACHEL — operational/managerial control, NOT APPLICABLE, since 11/20/2022
- SIDHU, SARFRAZ — adp of the snf, NOT APPLICABLE, since 08/01/2017
- SIDHU, SARFRAZ — operational/managerial control, NOT APPLICABLE, since 07/28/2020
- STEIN, SHALOM — adp of the snf, NOT APPLICABLE, since 08/01/2017
- STEIN, SHALOM — indirect ownership interest, NOT APPLICABLE, since 08/01/2017
- STEIN, SHALOM — managing control - governing body, NOT APPLICABLE, since 08/01/2017
- STEIN, SHALOM — corporate officer, NOT APPLICABLE, since 08/01/2017
- STEIN, SHALOM — trustee of the snf, NOT APPLICABLE, since 08/01/2017
- STERNBUCH, DANIEL — adp of the snf, NOT APPLICABLE, since 08/01/2017
- DES CAPITAL LLC — adp of the snf, NOT APPLICABLE, since 08/01/2017
- JRK INVESTMENTS LLC — adp of the snf, NOT APPLICABLE, since 08/01/2017
- PEACE CAPITAL HOLDINGS II LLC — adp of the snf, NOT APPLICABLE, since 08/01/2017
- PEACE CAPITAL LLC — 5% or greater direct ownership interest, 100%, since 05/03/2024
- SMS 2021 TRUST — adp of the snf, NOT APPLICABLE, since 08/01/2017
- WAKESHA PROPCO LLC — adp of the snf, NOT APPLICABLE, since 08/01/2017
- WI 6 PROPCO HOLDCO LLC — adp of the snf, NOT APPLICABLE, since 08/01/2017
- WI 6 PROPCO TOPCO LLC — adp of the snf, NOT APPLICABLE, since 08/01/2017
Sources: Wisconsin Department of Health Services (directory, assisted-living survey documents) and CMS Care Compare (nursing homes). “Harm or jeopardy level” is CMS scope/severity G–L. About this data.