Complete Care At Manitowoc LLC

Penalties

• Sep 27, 2023 — Fine ($76,944)

Inspection findings

1. Oct 1, 2025 Health · 6 findings
   • Not serious Scope/severity D

     F0692 Quality of Life and Care Deficiencies

     Provide enough food/fluids to maintain a resident's health.

     Corrected Dec 10, 2025 · CMS health inspection

   • Not serious Scope/severity D

     F0693 Quality of Life and Care Deficiencies

     Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

     Corrected Nov 10, 2025 · CMS health inspection

   • Not serious Scope/severity E

     K0222 Egress Deficiencies

     Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

     Corrected Oct 1, 2025 · CMS fire safety

   • Not serious Scope/severity D

     K0321 Smoke Deficiencies

     Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

     Corrected Dec 20, 2025 · CMS fire safety

   • Not serious Scope/severity F

     K0353 Smoke Deficiencies

     Inspect, test, and maintain automatic sprinkler systems.

     Corrected Oct 1, 2025 · CMS fire safety

   • Not serious Scope/severity F

     K0712 Miscellaneous Deficiencies

     Have simulated fire drills held at unexpected times.

     Corrected Oct 1, 2025 · CMS fire safety

2. Jul 7, 2025 Health · 1 finding
   • Not serious Scope/severity D Complaint

     F0842 Resident Assessment and Care Planning Deficiencies

     Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

     Corrected Aug 7, 2025 · CMS health inspection

3. Nov 26, 2024 Health · 3 findings
   • Not serious Scope/severity D Complaint

     F0690 Quality of Life and Care Deficiencies

     Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

     Corrected Dec 25, 2024 · CMS health inspection

   • Not serious Scope/severity D Complaint

     F0803 Nutrition and Dietary Deficiencies

     Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

     Corrected Dec 25, 2024 · CMS health inspection

   • Not serious Scope/severity D Complaint

     F0880 Infection Control Deficiencies

     Provide and implement an infection prevention and control program.

     Corrected Dec 25, 2024 · CMS health inspection

4. Jul 24, 2024 Fire Safety · 9 findings
   • Not serious Scope/severity F

     E0013 Emergency Preparedness Deficiencies

     Develop Emergency Preparedness policies and procedures.

     Corrected Jul 26, 2024 · CMS fire safety

   • Not serious Scope/severity F

     E0020 Emergency Preparedness Deficiencies

     Establish policies and procedures including evacuation.

     Corrected Jul 31, 2024 · CMS fire safety

   • Not serious Scope/severity D

     F0686 Quality of Life and Care Deficiencies

     Provide appropriate pressure ulcer care and prevent new ulcers from developing.

     Corrected Aug 15, 2024 · CMS health inspection

   • Not serious Scope/severity D

     F0759 Pharmacy Service Deficiencies

     Ensure medication error rates are not 5 percent or greater.

     Corrected Aug 16, 2024 · CMS health inspection

   • Not serious Scope/severity E

     F0812 Nutrition and Dietary Deficiencies

     Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

     Corrected Aug 16, 2024 · CMS health inspection

   • Not serious Scope/severity E

     K0222 Egress Deficiencies

     Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

     Corrected Jul 26, 2024 · CMS fire safety

   • Not serious Scope/severity E

     K0321 Smoke Deficiencies

     Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

     Corrected Aug 24, 2024 · CMS fire safety

   • Not serious Scope/severity E

     K0353 Smoke Deficiencies

     Inspect, test, and maintain automatic sprinkler systems.

     Corrected Jul 24, 2024 · CMS fire safety

   • Not serious Scope/severity F

     K0920 Gas, Vacuum, and Electrical Systems Deficiencies

     Ensure proper usage of power strips and extension cords.

     Corrected Jul 30, 2024 · CMS fire safety

5. Sep 27, 2023 Health · 5 findings
   • Not serious Scope/severity D Complaint

     F0580 Resident Rights Deficiencies

     Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

     Corrected Oct 25, 2023 · CMS health inspection

   • Serious Scope/severity J Complaint

     F0600 Freedom from Abuse, Neglect, and Exploitation Deficiencies

     Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

     Corrected Oct 25, 2023 · CMS health inspection

   • Not serious Scope/severity D Complaint

     F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies

     Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

     Corrected Oct 25, 2023 · CMS health inspection

   • Not serious Scope/severity D Complaint

     F0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies

     Respond appropriately to all alleged violations.

     Corrected Oct 25, 2023 · CMS health inspection

   • Not serious Scope/severity D Complaint

     F0842 Resident Assessment and Care Planning Deficiencies

     Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

     Corrected Oct 25, 2023 · CMS health inspection

6. Jun 1, 2023 Fire Safety · 4 findings
   • Not serious Scope/severity D

     K0324 Smoke Deficiencies

     Provide properly protected cooking facilities.

     Corrected Jun 2, 2023 · CMS fire safety

   • Not serious Scope/severity E

     K0374 Smoke Deficiencies

     Install smoke barrier doors that can resist smoke for at least 20 minutes.

     Corrected Jun 2, 2023 · CMS fire safety

   • Not serious Scope/severity C

     K0712 Miscellaneous Deficiencies

     Have simulated fire drills held at unexpected times.

     Corrected Jun 2, 2023 · CMS fire safety

   • Not serious Scope/severity C

     K0918 Gas, Vacuum, and Electrical Systems Deficiencies

     Have generator or other power source capable of supplying service within 10 seconds.

     Corrected Jun 2, 2023 · CMS fire safety

Owners and managers (as published by CMS)

• CHRISTEL, BRIANNA — adp of the snf, NOT APPLICABLE, since 06/25/2021
• CULP, KAREN — adp of the snf, NOT APPLICABLE, since 02/03/2020
• CULP, KAREN — operational/managerial control, NOT APPLICABLE, since 02/03/2020
• GIRIYAPPA, PRADEEP — operational/managerial control, NOT APPLICABLE, since 06/01/2018
• GIRIYAPPA, PRADEEP — adp of the snf, NOT APPLICABLE, since 03/31/2025
• GRINDHEIM, CYNTHIA — operational/managerial control, NOT APPLICABLE, since 02/27/2019
• GRINDHEIM, CYNTHIA — adp of the snf, NOT APPLICABLE, since 02/27/2019
• HELLMAN, YOSEF — adp of the snf, NOT APPLICABLE, since 06/01/2018
• HELLMAN, YOSEF — managing control - governing body, NOT APPLICABLE, since 06/01/2018
• HELLMAN, YOSEF — operational/managerial control, NOT APPLICABLE, since 06/01/2018
• SCHLAFF, BENNY — adp of the snf, NOT APPLICABLE, since 06/01/2018
• SCHLAFF, BENNY — 5% or greater indirect ownership interest, 20%, since 06/01/2018
• SCHLAFF, NACHUM — 5% or greater indirect ownership interest, 20%, since 06/01/2018
• SCHLAFF, NACHUM — adp of the snf, NOT APPLICABLE, since 06/01/2018
• SILVERBERG, NISANEL — 5% or greater indirect ownership interest, 11%, since 06/01/2018
• SILVERBERG, NISANEL — adp of the snf, NOT APPLICABLE, since 06/01/2018
• STEIN, SHALOM — managing control - governing body, NOT APPLICABLE, since 06/01/2018
• STEIN, SHALOM — adp of the snf, NOT APPLICABLE, since 06/01/2018
• EEF CAPITAL LLC — 5% or greater direct ownership interest, 40%, since 06/01/2018
• EEF CAPITAL LLC — adp of the snf, NOT APPLICABLE, since 06/01/2018
• MANITOWOC PROPERTY LLC — adp of the snf, NOT APPLICABLE, since 03/31/2025
• SNJ WISCONSIN LLC — 5% or greater direct ownership interest, 60%, since 06/01/2018
• SNJ WISCONSIN LLC — adp of the snf, NOT APPLICABLE, since 06/01/2018