Florence Health Services
Nursing home · 5778 Chapin St, Florence, WI 54121 · Florence County
Prices
No published price is available. Ask the facility directly.
Facility
- Type
- Nursing home · TITLE 18 SNF TITLE 19 NF
- Capacity
- 73
- State license
- 2909
- Medicare CCN
- 525358
- Licensed entity
- NSH FLORENCE LLC
- Chain
- NORTH SHORE HEALTHCARE
- Ownership
- For profit - Corporation
- Phone
- (715) 528-4833
- Nurse staffing
- 3.65 hours per resident per day; 45.3% nursing staff turnover
- Medicare ratings
- Inspections 1★ · Staffing 3★ · Quality 2★
- Official record
- Wisconsin DQA Provider Search
- Official record
- Medicare Care Compare
Penalties
- Oct 27, 2023 — Payment Denial · payment denial 26 days
Inspection findings
-
Apr 8, 2026 Health · 21 findings
-
Not serious
Scope/severity D
F0551 Resident Rights Deficiencies
Give the resident's representative the ability to exercise the resident's rights.
Corrected Apr 29, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0574 Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Corrected May 1, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0584 Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 3, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected Apr 29, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Corrected Apr 28, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0657 Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected Apr 29, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0686 Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected Apr 29, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Apr 28, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0690 Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected Apr 29, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0695 Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Corrected Apr 29, 2026 · CMS health inspection
-
Not serious
Scope/severity C
F0732 Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Corrected Apr 28, 2026 · CMS health inspection
-
Not serious
Scope/severity F
F0801 Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected May 3, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0803 Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected May 3, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0804 Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 3, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0809 Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected May 3, 2026 · CMS health inspection
-
Not serious
Scope/severity F
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 1, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Apr 28, 2026 · CMS health inspection
-
Not serious
Scope/severity F
K0351 Smoke Deficiencies
Install an approved automatic sprinkler system.
Corrected Jun 9, 2026 · CMS fire safety
-
Not serious
Scope/severity F
K0353 Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Corrected Jun 15, 2026 · CMS fire safety
-
Not serious
Scope/severity F
K0712 Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Corrected May 8, 2026 · CMS fire safety
-
Not serious
Scope/severity F
K0918 Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Corrected May 12, 2026 · CMS fire safety
-
Not serious
Scope/severity D
-
Mar 8, 2026 Health · 2 findings
-
Not serious
Scope/severity E
Complaint
F0584 Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected Mar 25, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0842 Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected Mar 25, 2026 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
-
Oct 8, 2025 Health · 5 findings
-
Not serious
Scope/severity D
Complaint
F0600 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected Dec 14, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected Dec 14, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Corrected Dec 14, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Dec 14, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0755 Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected Dec 14, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Jun 25, 2025 Health · 3 findings
-
Not serious
Scope/severity D
Complaint
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected Jul 18, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Corrected Jul 18, 2025 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
F0761 Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected Jul 18, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Nov 13, 2024 Fire Safety · 20 findings
-
Not serious
Scope/severity F
E0020 Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Corrected Nov 20, 2024 · CMS fire safety
-
Not serious
Scope/severity F
E0039 Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Corrected Jan 20, 2025 · CMS fire safety
-
Not serious
Scope/severity D
Complaint
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected Dec 20, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Corrected Dec 20, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0623 Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected Dec 20, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0625 Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected Dec 20, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0803 Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected Dec 20, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0804 Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected Dec 20, 2024 · CMS health inspection
-
Not serious
Scope/severity F
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected Dec 20, 2024 · CMS health inspection
-
Not serious
Scope/severity F
Complaint
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Dec 20, 2024 · CMS health inspection
-
Not serious
Scope/severity F
F0881 Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Corrected Dec 20, 2024 · CMS health inspection
-
Not serious
Scope/severity F
Complaint
F0882 Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected Dec 20, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0883 Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected Dec 20, 2024 · CMS health inspection
-
Not serious
Scope/severity F
F0887 Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected Dec 20, 2024 · CMS health inspection
-
Not serious
Scope/severity F
K0321 Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected Dec 20, 2024 · CMS fire safety
-
Not serious
Scope/severity E
K0353 Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Corrected Jan 28, 2025 · CMS fire safety
-
Not serious
Scope/severity D
K0361 Smoke Deficiencies
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Corrected Dec 20, 2024 · CMS fire safety
-
Not serious
Scope/severity E
K0511 Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Corrected Dec 20, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0521 Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected Dec 9, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0761 Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected Dec 9, 2024 · CMS fire safety
-
Not serious
Scope/severity F
-
Aug 15, 2024 Health · 3 findings
-
Not serious
Scope/severity D
Complaint
F0580 Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected Sep 11, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Sep 11, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0684 Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected Sep 11, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Oct 27, 2023 Health · 1 finding
-
Serious
Scope/severity G
Complaint
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Dec 19, 2023 · CMS health inspection
-
Serious
Scope/severity G
Complaint
-
Sep 27, 2023 Health · 7 findings
-
Not serious
Scope/severity D
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Oct 25, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0657 Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected Oct 25, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0684 Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected Oct 25, 2023 · CMS health inspection
-
Not serious
Scope/severity D
K0211 Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected Oct 25, 2023 · CMS fire safety
-
Not serious
Scope/severity D
K0353 Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Corrected Oct 25, 2023 · CMS fire safety
-
Not serious
Scope/severity C
K0918 Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Corrected Oct 25, 2023 · CMS fire safety
-
Not serious
Scope/severity D
K0919 Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Corrected Oct 25, 2023 · CMS fire safety
-
Not serious
Scope/severity D
Owners and managers (as published by CMS)
- BAUMANN, TROY — operational/managerial control, NOT APPLICABLE, since 04/04/2017
- BAUMANN, TROY — adp of the snf, NOT APPLICABLE, since 04/04/2017
- BAUMANN, TROY — corporate officer, NOT APPLICABLE, since 04/04/2017
- BELONGIA, CHRISTINA — adp of the snf, NOT APPLICABLE, since 11/01/2019
- BELONGIA, CHRISTINA — operational/managerial control, NOT APPLICABLE, since 11/01/2019
- GEE, DARREN — operational/managerial control, NOT APPLICABLE, since 11/30/2021
- GEE, DARREN — adp of the snf, NOT APPLICABLE, since 11/30/2021
- GREER, LAUREN — adp of the snf, NOT APPLICABLE, since 11/29/2023
- GREER, LAUREN — operational/managerial control, NOT APPLICABLE, since 11/29/2023
- HAYES, PAUL — operational/managerial control, NOT APPLICABLE, since 11/01/2024
- HAYES, PAUL — adp of the snf, NOT APPLICABLE, since 11/01/2024
- HOEHN, JEFFREY — operational/managerial control, NOT APPLICABLE, since 04/04/2017
- HOEHN, JEFFREY — adp of the snf, NOT APPLICABLE, since 04/04/2017
- PATZER, COLLEEN — operational/managerial control, NOT APPLICABLE, since 02/14/2023
- PATZER, COLLEEN — adp of the snf, NOT APPLICABLE, since 02/14/2023
- PURTELL, BRIAN — operational/managerial control, NOT APPLICABLE, since 06/01/2018
- PURTELL, BRIAN — adp of the snf, NOT APPLICABLE, since 06/01/2018
- SCHWARTZ, BRANDY — operational/managerial control, NOT APPLICABLE, since 02/19/2024
- SCHWARTZ, BRANDY — adp of the snf, NOT APPLICABLE, since 02/19/2024
- CIBC BANK USA — 5% or greater mortgage interest, NOT APPLICABLE, since 01/01/2025
- CIBC BANK USA — operational/managerial control, NOT APPLICABLE, since 12/31/2024
- CIBC BANK USA — 5% or greater security interest, NOT APPLICABLE, since 01/01/2025
- CLIFTONLARSONALLEN LLP — adp of the snf, NOT APPLICABLE, since 04/09/2025
- CLIFTONLARSONALLEN LLP — operational/managerial control, NOT APPLICABLE, since 05/22/2018
- NORTH SHORE HEALTHCARE LLC — operational/managerial control, NOT APPLICABLE, since 04/04/2017
- NORTH SHORE HEALTHCARE LLC — adp of the snf, NOT APPLICABLE, since 04/14/2025
- NSH 5778 CHAPIN STREET LLC — adp of the snf, NOT APPLICABLE, since 01/01/2025
- NSHC WISCONSIN LLC — 5% or greater direct ownership interest, 100%, since 04/04/2017
- NSHC WISCONSIN LLC — operational/managerial control, NOT APPLICABLE, since 04/04/2017
- UP REHAB SERVICES LLC — operational/managerial control, NOT APPLICABLE, since 11/01/2022
- UP REHAB SERVICES LLC — adp of the snf, NOT APPLICABLE, since 04/11/2025
- WIPFLI LLP — adp of the snf, NOT APPLICABLE, since 04/09/2025
- WIPFLI LLP — operational/managerial control, NOT APPLICABLE, since 02/01/2025
Sources: Wisconsin Department of Health Services (directory, assisted-living survey documents) and CMS Care Compare (nursing homes). “Harm or jeopardy level” is CMS scope/severity G–L. About this data.