Luther Manor
Nursing home · 4545 N 92ND ST, Milwaukee, WI 53225 · Milwaukee County
Prices
No published price is available. Ask the facility directly.
Facility
- Type
- Nursing home · TITLE 18 SNF TITLE 19 NF
- Capacity
- 99
- State license
- 934
- Medicare CCN
- 525588
- Licensed entity
- UNITED LUTHERAN PROGRAM FOR THE AGING, INC
- Ownership
- Non profit - Corporation
- Phone
- (414) 464-3880
- Nurse staffing
- 4.81 hours per resident per day; 55.2% nursing staff turnover
- Medicare ratings
- Inspections 1★ · Staffing 4★ · Quality 3★
- Official record
- Wisconsin DQA Provider Search
- Official record
- Medicare Care Compare
Penalties
- Sep 10, 2024 — Fine ($103,705)
- Sep 10, 2024 — Payment Denial · payment denial 53 days
- Jun 11, 2024 — Fine ($34,468)
- Feb 1, 2024 — Fine ($25,454)
- Feb 1, 2024 — Payment Denial · payment denial 14 days
Inspection findings
-
Jan 14, 2026 Health · 1 finding
-
Serious
Scope/severity G
Complaint
F0686 Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected Feb 16, 2026 · CMS health inspection
-
Serious
Scope/severity G
Complaint
-
Dec 16, 2025 Health · 16 findings
-
Not serious
Scope/severity D
F0585 Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected Jan 17, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0605 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected Jan 17, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Jan 17, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0698 Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected Jan 17, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0761 Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected Jan 17, 2026 · CMS health inspection
-
Not serious
Scope/severity D
K0222 Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected Jan 17, 2026 · CMS fire safety
-
Not serious
Scope/severity D
K0311 Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Corrected Jan 17, 2026 · CMS fire safety
-
Not serious
Scope/severity D
K0321 Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected Jan 17, 2026 · CMS fire safety
-
Not serious
Scope/severity D
K0351 Smoke Deficiencies
Install an approved automatic sprinkler system.
Corrected Jan 17, 2026 · CMS fire safety
-
Not serious
Scope/severity D
K0353 Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Corrected Feb 28, 2026 · CMS fire safety
-
Not serious
Scope/severity E
K0374 Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
CMS fire safety
-
Not serious
Scope/severity E
K0511 Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Corrected Jan 17, 2026 · CMS fire safety
-
Not serious
Scope/severity D
K0741 Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected Jan 30, 2026 · CMS fire safety
-
Not serious
Scope/severity D
K0753 Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Corrected Jan 17, 2026 · CMS fire safety
-
Not serious
Scope/severity D
K0781 Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Corrected Jan 17, 2026 · CMS fire safety
-
Not serious
Scope/severity D
K0923 Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Corrected Jan 17, 2026 · CMS fire safety
-
Not serious
Scope/severity D
-
Jul 29, 2025 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected Aug 21, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
May 13, 2025 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0585 Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected May 31, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Mar 26, 2025 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0760 Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Corrected Apr 27, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Oct 31, 2024 Health · 9 findings
-
Not serious
Scope/severity D
Complaint
F0552 Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected Nov 25, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected Nov 19, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Corrected Nov 20, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0644 Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected Nov 25, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0645 Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected Nov 20, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0657 Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected Nov 20, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0660 Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Corrected Dec 3, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0677 Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected Dec 3, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0745 Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected Nov 29, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Sep 10, 2024 Fire Safety · 25 findings
-
Not serious
Scope/severity F
E0020 Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Corrected Oct 7, 2024 · CMS fire safety
-
Not serious
Scope/severity D
Complaint
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected Nov 19, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Corrected Nov 20, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0623 Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected Oct 11, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0641 Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Corrected Sep 20, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Sep 30, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0657 Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected Nov 20, 2024 · CMS health inspection
-
Serious
Scope/severity J
Complaint
F0686 Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected Nov 8, 2024 · CMS health inspection
-
Serious
Scope/severity J
F0692 Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Corrected Sep 20, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0755 Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected Sep 15, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0756 Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected Sep 19, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0758 Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected Sep 20, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0760 Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Corrected Oct 11, 2024 · CMS health inspection
-
Not serious
Scope/severity F
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Nov 8, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0947 Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected Sep 15, 2024 · CMS health inspection
-
Not serious
Scope/severity E
K0132 Construction Deficiencies
Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
Corrected Sep 12, 2024 · CMS fire safety
-
Not serious
Scope/severity D
K0211 Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected Sep 12, 2024 · CMS fire safety
-
Not serious
Scope/severity E
K0321 Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected Oct 14, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0351 Smoke Deficiencies
Install an approved automatic sprinkler system.
Corrected Sep 25, 2024 · CMS fire safety
-
Not serious
Scope/severity E
K0353 Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Corrected Oct 23, 2024 · CMS fire safety
-
Not serious
Scope/severity E
K0374 Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected Sep 18, 2024 · CMS fire safety
-
Not serious
Scope/severity D
K0511 Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Corrected Oct 8, 2024 · CMS fire safety
-
Not serious
Scope/severity D
K0711 Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Corrected Sep 17, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0712 Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Corrected Sep 17, 2024 · CMS fire safety
-
Not serious
Scope/severity E
K0791 Miscellaneous Deficiencies
Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency.
Corrected Sep 12, 2024 · CMS fire safety
-
Not serious
Scope/severity F
-
Jun 11, 2024 Health · 5 findings
-
Not serious
Scope/severity D
Complaint
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected Jul 3, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Corrected Jul 3, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0684 Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected Jul 3, 2024 · CMS health inspection
-
Serious
Scope/severity J
Complaint
F0686 Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected Jul 3, 2024 · CMS health inspection
-
Serious
Scope/severity G
Complaint
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Jul 3, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Feb 1, 2024 Health · 6 findings
-
Not serious
Scope/severity D
Complaint
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected Feb 6, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Corrected Mar 4, 2024 · CMS health inspection
-
Serious
Scope/severity G
Complaint
F0684 Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected Mar 14, 2024 · CMS health inspection
-
Serious
Scope/severity G
Complaint
F0686 Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected Mar 14, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0690 Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected Mar 4, 2024 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
F0755 Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected Mar 4, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Jul 27, 2023 Health · 18 findings
-
Not serious
Scope/severity D
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected Aug 25, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Corrected Aug 25, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0623 Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected Aug 23, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0625 Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected Aug 23, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0742 Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected Aug 25, 2023 · CMS health inspection
-
Not serious
Scope/severity E
F0758 Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected Aug 25, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0759 Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Corrected Aug 25, 2023 · CMS health inspection
-
Not serious
Scope/severity E
K0132 Construction Deficiencies
Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
Corrected Sep 29, 2023 · CMS fire safety
-
Not serious
Scope/severity D
K0271 Egress Deficiencies
Have exits that are accessible at all times.
Corrected Aug 25, 2023 · CMS fire safety
-
Not serious
Scope/severity F
K0291 Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Corrected Aug 23, 2023 · CMS fire safety
-
Not serious
Scope/severity E
K0293 Egress Deficiencies
Have properly located and lighted "Exit" signs.
Corrected Aug 25, 2023 · CMS fire safety
-
Not serious
Scope/severity E
K0324 Smoke Deficiencies
Provide properly protected cooking facilities.
Corrected Aug 25, 2023 · CMS fire safety
-
Not serious
Scope/severity C
K0345 Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected Aug 25, 2023 · CMS fire safety
-
Not serious
Scope/severity D
K0362 Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Corrected Dec 15, 2023 · CMS fire safety
-
Not serious
Scope/severity F
K0521 Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected Aug 25, 2023 · CMS fire safety
-
Not serious
Scope/severity F
K0712 Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Corrected Aug 23, 2023 · CMS fire safety
-
Not serious
Scope/severity F
K0918 Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Corrected Sep 15, 2023 · CMS fire safety
-
Not serious
Scope/severity D
K0920 Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Corrected Aug 25, 2023 · CMS fire safety
-
Not serious
Scope/severity D
Owners and managers (as published by CMS)
- CHEDID, STEPHANIE — corporate officer, NOT APPLICABLE, since 02/18/2015
- CHEDID, STEPHANIE — adp of the snf, NOT APPLICABLE, since 02/18/2015
- COOPER, DELILA — adp of the snf, NOT APPLICABLE, since 04/15/2024
- COOPER, DELILA — operational/managerial control, NOT APPLICABLE, since 04/15/2024
- GIBBS, KAREN — adp of the snf, NOT APPLICABLE, since 09/27/2021
- GIBBS, KAREN — operational/managerial control, NOT APPLICABLE, since 09/27/2021
- HANSEN, PATRICK — corporate officer, NOT APPLICABLE, since 08/14/2017
- HANSEN, PATRICK — adp of the snf, NOT APPLICABLE, since 08/14/2017
- HANSEN, PATRICK — operational/managerial control, NOT APPLICABLE, since 08/14/2017
- JUNG, KIM — adp of the snf, NOT APPLICABLE, since 12/09/2024
- JUNG, KIM — operational/managerial control, NOT APPLICABLE, since 12/09/2024
- KEUP, ARTHUR — adp of the snf, NOT APPLICABLE, since 11/13/2017
- KEUP, ARTHUR — corporate officer, NOT APPLICABLE, since 11/13/2017
- SELECT REHABILITATION, LLC — adp of the snf, NOT APPLICABLE, since 01/24/2025
- SELECT REHABILITATION, LLC — operational/managerial control, NOT APPLICABLE, since 01/24/2025
- SODEXO AMERICA, LLC — operational/managerial control, NOT APPLICABLE, since 01/24/2025
- SODEXO AMERICA, LLC — adp of the snf, NOT APPLICABLE, since 01/24/2025
- UNITED LUTHERAN PROGRAM FOR THE AGING, INC — adp of the snf, NOT APPLICABLE, since 01/24/2025
- UNITED LUTHERAN PROGRAM FOR THE AGING, INC — operational/managerial control, NOT APPLICABLE, since 01/24/2025
- UNITED LUTHERAN PROGRAM FOR THE AGING, INC — direct ownership interest, NOT APPLICABLE, since 01/01/1966
Sources: Wisconsin Department of Health Services (directory, assisted-living survey documents) and CMS Care Compare (nursing homes). “Harm or jeopardy level” is CMS scope/severity G–L. About this data.