Mercy Health Services
Nursing home · 2727 W MITCHELL ST, Milwaukee, WI 53215 · Milwaukee County
Prices
No prices were published on the facility's website when we checked on Oct 1, 2026.
Facility
- Type
- Nursing home · TITLE 18 SNF TITLE 19 NF
- Capacity
- 60
- State license
- 2838
- Medicare CCN
- 525414
- Licensed entity
- NSH MERCY LLC
- Chain
- NORTH SHORE HEALTHCARE
- Ownership
- For profit - Corporation
- Phone
- (414) 383-3699
- Nurse staffing
- 3.73 hours per resident per day; 62.3% nursing staff turnover
- Medicare ratings
- Inspections 3★ · Staffing 2★ · Quality 2★
- Official record
- Wisconsin DQA Provider Search
- Official record
- Medicare Care Compare
Penalties
- May 13, 2024 — Fine ($14,050)
- Feb 29, 2024 — Fine ($33,703)
Inspection findings
-
Mar 2, 2026 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0842 Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected Mar 18, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Dec 3, 2025 Health · 2 findings
-
Not serious
Scope/severity D
Complaint
F0600 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected Dec 16, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected Dec 16, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
May 21, 2025 Health · 7 findings
-
Not serious
Scope/severity E
F0628 Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected Jun 21, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0757 Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected Jun 21, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0805 Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected Jun 21, 2025 · CMS health inspection
-
Not serious
Scope/severity D
K0221 Egress Deficiencies
Provide rooms that can be unlocked from inside without a key.
Corrected Jun 21, 2025 · CMS fire safety
-
Not serious
Scope/severity D
K0223 Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected Jun 21, 2025 · CMS fire safety
-
Not serious
Scope/severity D
K0321 Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected Jun 21, 2025 · CMS fire safety
-
Not serious
Scope/severity F
K0353 Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Corrected Jun 21, 2025 · CMS fire safety
-
Not serious
Scope/severity E
-
Sep 19, 2024 Health · 3 findings
-
Not serious
Scope/severity D
Complaint
F0584 Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected Oct 18, 2024 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
F0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Corrected Oct 18, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0755 Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected Oct 18, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Aug 5, 2024 Health · 2 findings
-
Not serious
Scope/severity D
Complaint
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected Sep 4, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Corrected Sep 4, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
May 13, 2024 Health · 1 finding
-
Serious
Scope/severity G
Complaint
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Jun 7, 2024 · CMS health inspection
-
Serious
Scope/severity G
Complaint
-
Feb 29, 2024 Fire Safety · 16 findings
-
Not serious
Scope/severity F
E0006 Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Corrected Mar 25, 2024 · CMS fire safety
-
Not serious
Scope/severity F
E0037 Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Corrected Mar 27, 2024 · CMS fire safety
-
Not serious
Scope/severity D
Complaint
F0578 Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected Apr 1, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0604 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected Apr 1, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected Apr 1, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Corrected Apr 1, 2024 · CMS health inspection
-
Serious
Scope/severity G
F0686 Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected Apr 1, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0755 Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected Apr 1, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0758 Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected Apr 1, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0759 Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Corrected Apr 1, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Apr 1, 2024 · CMS health inspection
-
Not serious
Scope/severity E
K0222 Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected Feb 28, 2024 · CMS fire safety
-
Not serious
Scope/severity E
K0281 Egress Deficiencies
Install proper backup exit lighting.
Corrected Mar 21, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0353 Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Corrected Mar 5, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0918 Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Corrected Mar 11, 2024 · CMS fire safety
-
Not serious
Scope/severity D
K0920 Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Corrected Mar 8, 2024 · CMS fire safety
-
Not serious
Scope/severity F
-
Dec 21, 2022 Health · 19 findings
-
Not serious
Scope/severity D
F0554 Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected Jan 26, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0645 Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected Jan 26, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Jan 26, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0695 Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Corrected Jan 26, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0698 Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected Jan 26, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0700 Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected Jan 26, 2023 · CMS health inspection
-
Not serious
Scope/severity F
F0727 Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected Jan 26, 2023 · CMS health inspection
-
Not serious
Scope/severity E
F0759 Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Corrected Jan 26, 2023 · CMS health inspection
-
Not serious
Scope/severity F
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected Jan 26, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Jan 26, 2023 · CMS health inspection
-
Not serious
Scope/severity F
F0947 Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected Jan 26, 2023 · CMS health inspection
-
Not serious
Scope/severity D
K0321 Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected Feb 3, 2023 · CMS fire safety
-
Not serious
Scope/severity F
K0341 Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Corrected Feb 3, 2023 · CMS fire safety
-
Not serious
Scope/severity E
K0343 Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Corrected Feb 3, 2023 · CMS fire safety
-
Not serious
Scope/severity D
K0353 Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Corrected Feb 3, 2023 · CMS fire safety
-
Not serious
Scope/severity F
K0372 Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected Feb 3, 2023 · CMS fire safety
-
Not serious
Scope/severity F
K0521 Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected Feb 3, 2023 · CMS fire safety
-
Not serious
Scope/severity F
K0711 Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Corrected Feb 3, 2023 · CMS fire safety
-
Not serious
Scope/severity F
K0911 Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Corrected Feb 3, 2023 · CMS fire safety
-
Not serious
Scope/severity D
Owners and managers (as published by CMS)
- BAUMANN, TROY — adp of the snf, NOT APPLICABLE, since 10/01/2017
- BAUMANN, TROY — operational/managerial control, NOT APPLICABLE, since 10/01/2017
- BAUMANN, TROY — corporate director, NOT APPLICABLE, since 06/29/2017
- BELONGIA, CHRISTINA — adp of the snf, NOT APPLICABLE, since 11/01/2019
- BELONGIA, CHRISTINA — operational/managerial control, NOT APPLICABLE, since 11/01/2019
- CHOHAN, MUNIBA — operational/managerial control, NOT APPLICABLE, since 01/01/2023
- CHOHAN, MUNIBA — adp of the snf, NOT APPLICABLE, since 01/01/2023
- GEE, DARREN — operational/managerial control, NOT APPLICABLE, since 11/30/2021
- GEE, DARREN — adp of the snf, NOT APPLICABLE, since 11/30/2021
- GREER, LAUREN — adp of the snf, NOT APPLICABLE, since 11/29/2023
- GREER, LAUREN — operational/managerial control, NOT APPLICABLE, since 11/29/2023
- HOEHN, JEFFREY — operational/managerial control, NOT APPLICABLE, since 10/01/2017
- HOEHN, JEFFREY — adp of the snf, NOT APPLICABLE, since 10/01/2017
- HOEHN, JEFFREY — corporate director, NOT APPLICABLE, since 06/29/2017
- MILLS, DAVID — 5% or greater indirect ownership interest, 20%, since 06/29/2017
- PATZER, COLLEEN — operational/managerial control, NOT APPLICABLE, since 02/14/2023
- PATZER, COLLEEN — adp of the snf, NOT APPLICABLE, since 02/14/2023
- PURTELL, BRIAN — operational/managerial control, NOT APPLICABLE, since 06/01/2018
- PURTELL, BRIAN — adp of the snf, NOT APPLICABLE, since 06/01/2018
- RIVERA, EDWARD — adp of the snf, NOT APPLICABLE, since 06/08/2026
- RIVERA, EDWARD — operational/managerial control, NOT APPLICABLE, since 06/08/2026
- CIBC BANK USA — 5% or greater security interest, NOT APPLICABLE, since 12/31/2024
- CIBC BANK USA — operational/managerial control, NOT APPLICABLE, since 12/31/2024
- CLIFTONLARSONALLEN LLP — adp of the snf, NOT APPLICABLE, since 04/15/2025
- CLIFTONLARSONALLEN LLP — operational/managerial control, NOT APPLICABLE, since 05/22/2018
- CONTINUUM THERAPY PARTNERS LLC — operational/managerial control, NOT APPLICABLE, since 03/01/2025
- CONTINUUM THERAPY PARTNERS LLC — adp of the snf, NOT APPLICABLE, since 04/15/2025
- MERCY PROPERTY HOLDINGS, LLC — adp of the snf, NOT APPLICABLE, since 05/01/2022
- NORTH SHORE HEALTHCARE LLC — operational/managerial control, NOT APPLICABLE, since 10/01/2017
- NORTH SHORE HEALTHCARE LLC — adp of the snf, NOT APPLICABLE, since 04/15/2025
- NSH REHAB LLC — operational/managerial control, NOT APPLICABLE, since 03/01/2025
- NSH REHAB LLC — adp of the snf, NOT APPLICABLE, since 06/11/2025
- NSHF OPERATIONS LLC — 5% or greater direct ownership interest, 100%, since 07/24/2017
- NSHF WISCONSIN LLC — adp of the snf, NOT APPLICABLE, since 11/05/2025
- WIPFLI LLP — adp of the snf, NOT APPLICABLE, since 04/15/2025
- WIPFLI LLP — operational/managerial control, NOT APPLICABLE, since 02/01/2025
Sources: Wisconsin Department of Health Services (directory, assisted-living survey documents) and CMS Care Compare (nursing homes). “Harm or jeopardy level” is CMS scope/severity G–L. About this data.