Windsor Gardens
Nursing home · 2535 W PLEASANT RUN, Dallas, TX 75146 · Dallas County
Prices
Texas HHSC publishes no prices or facility websites, so we show none. Ask the facility directly.
Facility
- Type
- Nursing home · Nursing · MEDICARE/MEDICAID · certified
- Capacity
- 150
- State license
- 004098
- Medicare CCN
- 455832
- Licensed entity
- DALLAS COUNTY HOSPITAL DISTRICT
- Chain
- CANTEX CONTINUING CARE
- Ownership
- For profit - Corporation
- Phone
- (972) 228-8029
- Nurse staffing
- 3.43 hours per resident per day; 55.5% nursing staff turnover
- Medicare ratings
- Inspections 2★ · Staffing 1★ · Quality 5★
- Official record
- Texas HHSC provider search (TULIP)
- Official record
- Medicare Care Compare
Penalties
- Jun 11, 2024 — Fine ($13,877)
Inspection findings
-
Jan 15, 2026 Health · 10 findings
-
Not serious
Scope/severity E
F0558 Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Corrected Jan 21, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0583 Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Corrected Jan 21, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0655 Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected Jan 21, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Jan 21, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0657 Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected Jan 21, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0690 Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected Jan 21, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0695 Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Corrected Jan 21, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0761 Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected Jan 21, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Jan 21, 2026 · CMS health inspection
-
Not serious
Scope/severity E
K0929 Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Corrected Feb 22, 2026 · CMS fire safety
-
Not serious
Scope/severity E
-
Dec 8, 2025 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0755 Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected Dec 12, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Aug 23, 2025 Health · 3 findings
-
Not serious
Scope/severity D
Complaint
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Sep 30, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0684 Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected Sep 30, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0694 Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected Sep 30, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
May 21, 2025 Health · 2 findings
-
Not serious
Scope/severity D
Complaint
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Jun 23, 2025 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
F0686 Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected Jun 23, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Nov 7, 2024 Health · 6 findings
-
Not serious
Scope/severity D
Complaint
F0550 Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected Nov 15, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0761 Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected Nov 15, 2024 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected Nov 15, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Nov 15, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0921 Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected Nov 15, 2024 · CMS health inspection
-
Not serious
Scope/severity F
K0345 Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected Nov 13, 2024 · CMS fire safety
-
Not serious
Scope/severity D
Complaint
-
Aug 28, 2024 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0842 Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected Sep 23, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Aug 26, 2024 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0693 Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected Sep 23, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Jun 22, 2024 Health · 2 findings
-
Serious
Scope/severity J
Complaint
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Jul 19, 2024 · CMS health inspection
-
Serious
Scope/severity J
Complaint
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Jul 19, 2024 · CMS health inspection
-
Serious
Scope/severity J
Complaint
-
Jun 11, 2024 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0755 Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected Jul 10, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Oct 5, 2023 Health · 6 findings
-
Not serious
Scope/severity D
Complaint
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected Oct 20, 2023 · CMS health inspection
-
Not serious
Scope/severity E
K0291 Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Corrected Nov 1, 2023 · CMS fire safety
-
Not serious
Scope/severity F
K0345 Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected Oct 6, 2023 · CMS fire safety
-
Not serious
Scope/severity E
K0351 Smoke Deficiencies
Install an approved automatic sprinkler system.
Corrected Oct 24, 2023 · CMS fire safety
-
Not serious
Scope/severity F
K0352 Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Corrected Oct 6, 2023 · CMS fire safety
-
Not serious
Scope/severity F
K0511 Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Corrected Oct 6, 2023 · CMS fire safety
-
Not serious
Scope/severity D
Complaint
Owners and managers (as published by CMS)
- CASTANEDA, EDMUNDO — corporate officer, NOT APPLICABLE, since 01/10/2022
- CERISE, FREDERICK — corporate officer, NOT APPLICABLE, since 03/24/2014
- JOHNSON, NIKITA — adp of the snf, NOT APPLICABLE, since 01/10/2023
- JOHNSON, NIKITA — operational/managerial control, NOT APPLICABLE, since 01/10/2023
- MCFALLS, LASHONDA — adp of the snf, NOT APPLICABLE, since 04/11/2011
- DALLAS COUNTY HOSPITAL DISTRICT — 5% or greater direct ownership interest, 100%, since 02/15/2015
- WINDSOR PLACE HEALTH CARE CENTER LTD CO — operational/managerial control, NOT APPLICABLE, since 02/15/2015
- WINDSOR PLACE HEALTH CARE CENTER LTD CO — adp of the snf, NOT APPLICABLE, since 02/15/2015
Sources: Texas Health and Human Services Commission, Long-term Care Regulation (directory and closures) and CMS Care Compare (nursing homes). “Harm or jeopardy level” is CMS scope/severity G–L. About this data.