Whispering Pines Lodge
Nursing home · 2131 ALPINE ROAD, Longview, TX 75601 · Gregg County
Prices
Texas HHSC publishes no prices or facility websites, so we show none. Ask the facility directly.
Facility
- Type
- Nursing home · Nursing · MEDICARE/MEDICAID · certified
- Capacity
- 116
- State license
- 005374
- Medicare CCN
- 675386
- Licensed entity
- LONGVIEW III ENTERPRISES LLC
- Chain
- CREATIVE SOLUTIONS IN HEALTHCARE
- Ownership
- For profit - Corporation
- Phone
- (903) 757-8786
- Nurse staffing
- 3.42 hours per resident per day; 97.3% nursing staff turnover
- Medicare ratings
- Inspections 1★ · Staffing 1★ · Quality 2★
- CMS status
- SFF Candidate
- CMS abuse flag
- Cited for abuse (CMS marks this facility with its abuse icon)
- Official record
- Texas HHSC provider search (TULIP)
- Official record
- Medicare Care Compare
Penalties
- Feb 20, 2026 — Fine ($79,863)
- Sep 13, 2025 — Fine ($168,194)
- Jul 16, 2025 — Fine ($16,432)
- Mar 10, 2025 — Fine ($17,641)
- Mar 10, 2025 — Fine ($17,641)
- Feb 27, 2025 — Fine ($9,479)
- Oct 3, 2024 — Fine ($182,239)
Inspection findings
-
Feb 20, 2026 Health · 1 finding
-
Serious
Scope/severity J
Complaint
F0678 Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected Feb 21, 2026 · CMS health inspection
-
Serious
Scope/severity J
Complaint
-
Feb 2, 2026 Health · 5 findings
-
Not serious
Scope/severity D
Complaint
F0557 Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected Feb 3, 2026 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
F0675 Quality of Life and Care Deficiencies
Honor each resident's preferences, choices, values and beliefs.
Corrected Feb 3, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0761 Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected Feb 3, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Feb 3, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0921 Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected Feb 3, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Jan 7, 2026 Fire Safety · 18 findings
-
Not serious
Scope/severity F
E0004 Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Corrected Feb 8, 2026 · CMS fire safety
-
Not serious
Scope/severity F
E0037 Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Corrected Jan 8, 2026 · CMS fire safety
-
Not serious
Scope/severity F
E0039 Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Corrected Feb 8, 2026 · CMS fire safety
-
Not serious
Scope/severity E
F0558 Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Corrected Jan 8, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0585 Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected Jan 8, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0677 Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected Jan 8, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0679 Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Corrected Jan 15, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0680 Quality of Life and Care Deficiencies
Ensure the activities program is directed by a qualified professional.
Corrected Jan 8, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0761 Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected Jan 8, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0839 Administration Deficiencies
Employ staff that are licensed, certified, or registered in accordance with state laws.
Corrected Jan 8, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Jan 8, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0919 Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected Jan 8, 2026 · CMS health inspection
-
Not serious
Scope/severity E
K0321 Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected Feb 8, 2026 · CMS fire safety
-
Not serious
Scope/severity D
K0324 Smoke Deficiencies
Provide properly protected cooking facilities.
Corrected Jan 8, 2026 · CMS fire safety
-
Not serious
Scope/severity D
K0345 Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected Jan 8, 2026 · CMS fire safety
-
Not serious
Scope/severity E
K0355 Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected Jan 8, 2026 · CMS fire safety
-
Not serious
Scope/severity D
K0511 Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Corrected Jan 8, 2026 · CMS fire safety
-
Not serious
Scope/severity D
K0741 Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected Jan 8, 2026 · CMS fire safety
-
Not serious
Scope/severity F
-
Sep 13, 2025 Health · 10 findings
-
Not serious
Scope/severity D
Complaint
F0550 Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected Sep 14, 2025 · CMS health inspection
-
Serious
Scope/severity J
Complaint
F0580 Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected Sep 14, 2025 · CMS health inspection
-
Serious
Scope/severity K
Complaint
F0600 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected Sep 14, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0602 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected Sep 14, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Corrected Sep 14, 2025 · CMS health inspection
-
Serious
Scope/severity K
Complaint
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Sep 14, 2025 · CMS health inspection
-
Serious
Scope/severity J
Complaint
F0693 Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected Sep 14, 2025 · CMS health inspection
-
Serious
Scope/severity J
Complaint
F0697 Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Corrected Sep 14, 2025 · CMS health inspection
-
Serious
Scope/severity K
Complaint
F0725 Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected Sep 14, 2025 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Sep 14, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Jul 16, 2025 Health · 1 finding
-
Serious
Scope/severity J
Complaint
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Jul 17, 2025 · CMS health inspection
-
Serious
Scope/severity J
Complaint
-
Apr 16, 2025 Health · 3 findings
-
Not serious
Scope/severity D
Complaint
F0558 Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Corrected Apr 20, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Apr 20, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0919 Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected Apr 20, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Mar 29, 2025 Health · 1 finding
-
Serious
Scope/severity J
Complaint
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Mar 14, 2025 · CMS health inspection
-
Serious
Scope/severity J
Complaint
-
Mar 10, 2025 Health · 1 finding
-
Serious
Scope/severity J
Complaint
F0604 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected Mar 11, 2025 · CMS health inspection
-
Serious
Scope/severity J
Complaint
-
Feb 27, 2025 Health · 1 finding
-
Serious
Scope/severity J
Complaint
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Jan 30, 2025 · CMS health inspection
-
Serious
Scope/severity J
Complaint
-
Oct 3, 2024 Health · 15 findings
-
Not serious
Scope/severity E
F0645 Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected Oct 4, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0655 Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected Oct 4, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Oct 4, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0677 Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected Oct 4, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0679 Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Corrected Oct 4, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0692 Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Corrected Oct 4, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0695 Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Corrected Oct 4, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0755 Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected Oct 4, 2024 · CMS health inspection
-
Serious
Scope/severity J
F0758 Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected Oct 4, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0759 Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Corrected Oct 4, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0760 Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Corrected Oct 4, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0813 Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected Oct 4, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Oct 4, 2024 · CMS health inspection
-
Not serious
Scope/severity E
K0363 Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Corrected Oct 4, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0918 Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Corrected Oct 4, 2024 · CMS fire safety
-
Not serious
Scope/severity E
-
Sep 4, 2024 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected Sep 6, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Oct 4, 2023 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Oct 25, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Sep 13, 2023 Health · 15 findings
-
Not serious
Scope/severity E
Complaint
F0550 Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected Oct 15, 2023 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
F0558 Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Corrected Oct 15, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0582 Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected Oct 15, 2023 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Oct 15, 2023 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
F0677 Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected Oct 15, 2023 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
F0680 Quality of Life and Care Deficiencies
Ensure the activities program is directed by a qualified professional.
Corrected Oct 15, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0684 Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected Oct 15, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0686 Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected Oct 15, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0692 Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Corrected Oct 15, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0758 Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected Oct 15, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0761 Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected Oct 15, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Oct 15, 2023 · CMS health inspection
-
Not serious
Scope/severity F
K0222 Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected Oct 27, 2023 · CMS fire safety
-
Not serious
Scope/severity F
K0372 Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected Oct 27, 2023 · CMS fire safety
-
Not serious
Scope/severity F
K0712 Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Corrected Oct 27, 2023 · CMS fire safety
-
Not serious
Scope/severity E
Complaint
-
Aug 23, 2023 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Sep 25, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
Owners and managers (as published by CMS)
- BLAKE, GARY — operational/managerial control, NOT APPLICABLE, since 01/01/2019
- BLAKE, MALISA — operational/managerial control, NOT APPLICABLE, since 01/01/2019
- HUGGINS, LINDA — w-2 managing employee, NOT APPLICABLE, since 01/01/2019
- CREATIVE SOLUTIONS IN HEALTHCARE INC — operational/managerial control, NOT APPLICABLE, since 01/01/2019
Sources: Texas Health and Human Services Commission, Long-term Care Regulation (directory and closures) and CMS Care Compare (nursing homes). “Harm or jeopardy level” is CMS scope/severity G–L. About this data.