The Mildred & Shirley L Garrison Geriatric Education And Care Center
Nursing home · 3710 4TH ST, Lubbock, TX 79415 · Lubbock County
Prices
Texas HHSC publishes no prices or facility websites, so we show none. Ask the facility directly.
Facility
- Type
- Nursing home · Nursing · MEDICARE/MEDICAID · certified
- Capacity
- 120
- State license
- 100947
- Medicare CCN
- 675925
- Licensed entity
- BOOKER HOSPITAL DISTRICT
- Chain
- THE ENSIGN GROUP
- Ownership
- Government - Hospital district
- Phone
- (806) 763-4455
- Nurse staffing
- 3.00 hours per resident per day; 53.8% nursing staff turnover
- Medicare ratings
- Inspections 1★ · Staffing 1★ · Quality 5★
- CMS abuse flag
- Cited for abuse (CMS marks this facility with its abuse icon)
- Official record
- Texas HHSC provider search (TULIP)
- Official record
- Medicare Care Compare
Penalties
- Feb 23, 2026 — Fine ($11,782)
- Aug 22, 2025 — Fine ($15,167)
Inspection findings
-
Jun 16, 2026 Health · 3 findings
-
Not serious
Scope/severity D
Complaint
F0550 Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected Jun 17, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Jun 17, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Jun 17, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Jun 4, 2026 Health · 8 findings
-
Not serious
Scope/severity E
F0550 Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected Jun 17, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0578 Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected Jun 17, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0761 Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected Jun 17, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0804 Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected Jun 17, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected Jun 17, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0814 Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Corrected Jun 17, 2026 · CMS health inspection
-
Not serious
Scope/severity D
K0321 Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected Jun 17, 2026 · CMS fire safety
-
Not serious
Scope/severity E
K0353 Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Corrected Jun 17, 2026 · CMS fire safety
-
Not serious
Scope/severity E
-
Mar 1, 2026 Health · 2 findings
-
Serious
Scope/severity J
Complaint
F0678 Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected Mar 2, 2026 · CMS health inspection
-
Serious
Scope/severity J
Complaint
F0684 Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected Mar 2, 2026 · CMS health inspection
-
Serious
Scope/severity J
Complaint
-
Feb 23, 2026 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Feb 24, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Aug 22, 2025 Health · 3 findings
-
Serious
Scope/severity J
Complaint
F0580 Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected Aug 23, 2025 · CMS health inspection
-
Serious
Scope/severity J
Complaint
F0600 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected Aug 23, 2025 · CMS health inspection
-
Serious
Scope/severity J
Complaint
F0607 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected Aug 23, 2025 · CMS health inspection
-
Serious
Scope/severity J
Complaint
-
Jun 3, 2025 Health · 1 finding
-
Not serious
Scope/severity E
Complaint
F0760 Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Corrected Jun 16, 2025 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
-
May 6, 2025 Health · 10 findings
-
Not serious
Scope/severity D
F0552 Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected Jun 6, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0578 Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected Jun 6, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0583 Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Corrected Jun 6, 2025 · CMS health inspection
-
Not serious
Scope/severity E
F0585 Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected Jun 6, 2025 · CMS health inspection
-
Not serious
Scope/severity E
F0603 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Corrected Jun 6, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Jun 6, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0761 Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected Jun 6, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0804 Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected Jun 6, 2025 · CMS health inspection
-
Not serious
Scope/severity E
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected Jun 6, 2025 · CMS health inspection
-
Not serious
Scope/severity E
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Jun 6, 2025 · CMS health inspection
-
Not serious
Scope/severity D
-
Dec 18, 2024 Health · 3 findings
-
Not serious
Scope/severity E
Complaint
F0583 Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Corrected Jan 31, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0805 Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected Jan 31, 2025 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected Jan 31, 2025 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
-
Sep 12, 2024 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0607 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected Sep 30, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Aug 29, 2024 Health · 2 findings
-
Not serious
Scope/severity D
Complaint
F0584 Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected Sep 30, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0925 Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected Sep 30, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Jun 14, 2024 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0677 Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected Apr 26, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
May 3, 2024 Health · 2 findings
-
Not serious
Scope/severity D
Complaint
F0580 Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 31, 2024 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
F0921 Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected May 31, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Mar 28, 2024 Health · 7 findings
-
Not serious
Scope/severity D
F0583 Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Corrected Apr 28, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0690 Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected Apr 28, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0761 Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected Apr 28, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0804 Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected Apr 28, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0805 Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected Apr 28, 2024 · CMS health inspection
-
Not serious
Scope/severity F
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected Apr 28, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Apr 28, 2024 · CMS health inspection
-
Not serious
Scope/severity D
-
Sep 26, 2023 Health · 2 findings
-
Not serious
Scope/severity D
Complaint
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Nov 10, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0760 Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Corrected Nov 10, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
Owners and managers (as published by CMS)
- BURNAM, SOON — corporate officer, NOT APPLICABLE, since 04/01/2017
- HOOVER, SHAWN — corporate officer, NOT APPLICABLE, since 04/01/2017
- KEETCH, CHAD — corporate officer, NOT APPLICABLE, since 03/01/2011
- MCPHERSON, MICHAEL — adp of the snf, NOT APPLICABLE, since 01/29/2018
- MCPHERSON, MICHAEL — operational/managerial control, NOT APPLICABLE, since 01/29/2018
- MCPHERSON, MICHAEL — managing control - governing body, NOT APPLICABLE, since 01/29/2018
- MEWBORN, MATTHEW — adp of the snf, NOT APPLICABLE, since 04/01/2017
- MEWBORN, MATTHEW — managing control - governing body, NOT APPLICABLE, since 04/01/2017
- MEWBORN, MATTHEW — operational/managerial control, NOT APPLICABLE, since 04/01/2017
- BOOKER HOSPITAL DISTRICT — 5% or greater direct ownership interest, 100%, since 01/01/2015
- ENSIGN SERVICES INC — adp of the snf, NOT APPLICABLE, since 12/31/2014
- HUB CITY HEALTHCARE INC — operational/managerial control, NOT APPLICABLE, since 04/01/2017
- HUB CITY HEALTHCARE INC — adp of the snf, NOT APPLICABLE, since 10/20/2025
- KNIGHT HEALTH HOLDINGS LLC — adp of the snf, NOT APPLICABLE, since 04/01/2017
- STANDARD BEARER HEALTHCARE OP, LP — adp of the snf, NOT APPLICABLE, since 04/01/2017
- THE ENSIGN GROUP INC — adp of the snf, NOT APPLICABLE, since 04/01/2017
Sources: Texas Health and Human Services Commission, Long-term Care Regulation (directory and closures) and CMS Care Compare (nursing homes). “Harm or jeopardy level” is CMS scope/severity G–L. About this data.