Whisperwood Nursing & Rehabilitation Center
Nursing home · 5502 4TH STREET, Lubbock, TX 79416 · Lubbock County
Prices
Texas HHSC publishes no prices or facility websites, so we show none. Ask the facility directly.
Facility
- Type
- Nursing home · Nursing · MEDICARE/MEDICAID · certified
- Capacity
- 114
- State license
- 004929
- Medicare CCN
- 675527
- Licensed entity
- LIBERTY COUNTY HOSPITAL DISTRICT NO 1
- Chain
- CREATIVE SOLUTIONS IN HEALTHCARE
- Ownership
- Government - Hospital district
- Phone
- (806) 793-1111
- Nurse staffing
- 3.39 hours per resident per day; 95.6% nursing staff turnover
- Medicare ratings
- Inspections 2★ · Staffing 1★ · Quality 2★
- CMS abuse flag
- Cited for abuse (CMS marks this facility with its abuse icon)
- Official record
- Texas HHSC provider search (TULIP)
- Official record
- Medicare Care Compare
Penalties
- Aug 15, 2025 — Fine ($10,546)
- Dec 12, 2024 — Fine ($9,000)
Inspection findings
-
Apr 22, 2026 Health · 2 findings
-
Not serious
Scope/severity D
Complaint
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 13, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0692 Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Corrected May 13, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Jan 23, 2026 Health · 6 findings
-
Not serious
Scope/severity D
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected Feb 12, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0813 Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected Feb 12, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0849 Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected Feb 12, 2026 · CMS health inspection
-
Not serious
Scope/severity E
K0355 Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected Feb 12, 2026 · CMS fire safety
-
Not serious
Scope/severity E
K0372 Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected Feb 12, 2026 · CMS fire safety
-
Not serious
Scope/severity F
K0918 Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Corrected Feb 12, 2026 · CMS fire safety
-
Not serious
Scope/severity D
-
Aug 15, 2025 Health · 5 findings
-
Not serious
Scope/severity D
Complaint
F0580 Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected Sep 5, 2025 · CMS health inspection
-
Serious
Scope/severity J
Complaint
F0600 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected Jul 14, 2025 · CMS health inspection
-
Serious
Scope/severity J
Complaint
F0607 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected Jul 14, 2025 · CMS health inspection
-
Serious
Scope/severity J
Complaint
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected Jul 14, 2025 · CMS health inspection
-
Serious
Scope/severity J
Complaint
F0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Corrected Jul 14, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Jul 3, 2025 Health · 1 finding
-
Serious
Scope/severity J
Complaint
F0692 Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Corrected Aug 1, 2025 · CMS health inspection
-
Serious
Scope/severity J
Complaint
-
Mar 19, 2025 Health · 3 findings
-
Not serious
Scope/severity D
Complaint
F0607 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected Mar 21, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected Mar 21, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Corrected Mar 21, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Dec 12, 2024 Health · 1 finding
-
Serious
Scope/severity J
Complaint
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Dec 5, 2024 · CMS health inspection
-
Serious
Scope/severity J
Complaint
-
Nov 7, 2024 Health · 7 findings
-
Not serious
Scope/severity E
F0550 Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected Dec 6, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0685 Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Corrected Dec 6, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0692 Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Corrected Dec 6, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected Dec 6, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Dec 6, 2024 · CMS health inspection
-
Not serious
Scope/severity C
K0211 Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected Nov 14, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0341 Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Corrected Nov 14, 2024 · CMS fire safety
-
Not serious
Scope/severity E
-
May 10, 2024 Health · 2 findings
-
Not serious
Scope/severity D
Complaint
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 11, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0687 Quality of Life and Care Deficiencies
Provide appropriate foot care.
Corrected May 11, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Sep 26, 2023 Health · 13 findings
-
Not serious
Scope/severity E
F0552 Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected Oct 2, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Oct 2, 2023 · CMS health inspection
-
Not serious
Scope/severity E
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Oct 2, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0693 Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected Oct 2, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0758 Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected Oct 2, 2023 · CMS health inspection
-
Not serious
Scope/severity D
F0761 Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected Oct 2, 2023 · CMS health inspection
-
Not serious
Scope/severity F
F0801 Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected Oct 2, 2023 · CMS health inspection
-
Not serious
Scope/severity F
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected Oct 2, 2023 · CMS health inspection
-
Not serious
Scope/severity E
F0813 Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected Oct 2, 2023 · CMS health inspection
-
Not serious
Scope/severity F
F0925 Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected Oct 2, 2023 · CMS health inspection
-
Not serious
Scope/severity C
K0211 Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected Oct 2, 2023 · CMS fire safety
-
Not serious
Scope/severity E
K0222 Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected Oct 28, 2023 · CMS fire safety
-
Not serious
Scope/severity F
K0355 Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected Oct 2, 2023 · CMS fire safety
-
Not serious
Scope/severity E
Owners and managers (as published by CMS)
- BLAKE, GARY — adp of the snf, NOT APPLICABLE, since 04/01/2022
- BLAKE, GARY — operational/managerial control, NOT APPLICABLE, since 04/01/2022
- BLAKE, MALISA — operational/managerial control, NOT APPLICABLE, since 04/01/2022
- FREGIA, MILTON — managing control - governing body, NOT APPLICABLE, since 05/07/2022
- GARDNER, SHANNON — managing control - governing body, NOT APPLICABLE, since 08/22/2022
- GARDZINA, MARGARET — managing control - governing body, NOT APPLICABLE, since 02/26/2024
- HENRY, PAUL — managing control - governing body, NOT APPLICABLE, since 05/09/2009
- HUGGINS, LINDA — corporate director, NOT APPLICABLE, since 04/01/2022
- MCPHERSON, MICHAEL — adp of the snf, NOT APPLICABLE, since 04/12/2025
- POWELL, KERI — adp of the snf, NOT APPLICABLE, since 04/12/2025
- STRATTON, CHARLES — corporate officer, NOT APPLICABLE, since 05/01/2005
- STRATTON, CHARLES — managing control - governing body, NOT APPLICABLE, since 05/01/2005
- WILLIG, ZACHARY — corporate director, NOT APPLICABLE, since 01/01/2025
- LIBERTY COUNTY HOSPITAL DISTRICT NO 1 — 5% or greater direct ownership interest, 100%, since 04/01/2022
- LUBBOCK II ENTERPRISES LLC — adp of the snf, NOT APPLICABLE, since 04/12/2025
- LUBBOCK II ENTERPRISES LLC — operational/managerial control, NOT APPLICABLE, since 04/01/2022
Sources: Texas Health and Human Services Commission, Long-term Care Regulation (directory and closures) and CMS Care Compare (nursing homes). “Harm or jeopardy level” is CMS scope/severity G–L. About this data.