Windflower Health Center
Nursing home · 5500 SW 9TH AVE, Amarillo, TX 79106 · Potter County
Prices
Texas HHSC publishes no prices or facility websites, so we show none. Ask the facility directly.
Facility
- Type
- Nursing home · Nursing · MEDICARE/MEDICAID · certified
- Capacity
- 120
- State license
- 005183
- Medicare CCN
- 675904
- Licensed entity
- HEMPHILL COUNTY HOSPITAL DISTRICT
- Chain
- LIFESPACE COMMUNITIES
- Ownership
- Non profit - Other
- Phone
- (806) 352-7244
- Nurse staffing
- 3.68 hours per resident per day; 53.9% nursing staff turnover
- Medicare ratings
- Inspections 4★ · Staffing 3★ · Quality 4★
- Official record
- Texas HHSC provider search (TULIP)
- Official record
- Medicare Care Compare
Inspection findings
-
Jun 18, 2026 Health · 10 findings
-
Not serious
Scope/severity D
F0558 Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Corrected Jul 13, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Under dispute
F0605 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected Jul 13, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Under dispute
F0655 Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected Jul 13, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Under dispute
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Jul 13, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Under dispute
F0657 Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected Jul 13, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Under dispute
F0700 Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected Jul 13, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0755 Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected Jul 13, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0760 Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Corrected Jul 13, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected Jul 13, 2026 · CMS health inspection
-
Not serious
Scope/severity E
K0353 Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Corrected Jul 10, 2026 · CMS fire safety
-
Not serious
Scope/severity D
-
May 19, 2026 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0694 Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected May 29, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Apr 11, 2025 Health · 8 findings
-
Not serious
Scope/severity D
F0644 Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected May 23, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 23, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0695 Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 23, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0700 Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected May 23, 2025 · CMS health inspection
-
Not serious
Scope/severity E
F0755 Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 23, 2025 · CMS health inspection
-
Not serious
Scope/severity E
F0761 Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 23, 2025 · CMS health inspection
-
Not serious
Scope/severity F
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 23, 2025 · CMS health inspection
-
Not serious
Scope/severity E
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected May 23, 2025 · CMS health inspection
-
Not serious
Scope/severity D
-
Apr 2, 2025 Health · 3 findings
-
Not serious
Scope/severity D
Complaint
F0726 Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected Apr 8, 2025 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
F0755 Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected Apr 8, 2025 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
F0761 Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected Apr 8, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Jul 16, 2024 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0580 Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected Aug 15, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Feb 29, 2024 Health · 8 findings
-
Not serious
Scope/severity D
F0550 Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected Mar 20, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected Mar 21, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0655 Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected Mar 20, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Mar 20, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0700 Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected Mar 29, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0761 Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected Mar 1, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0842 Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected Mar 1, 2024 · CMS health inspection
-
Not serious
Scope/severity F
K0923 Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Corrected Mar 21, 2024 · CMS fire safety
-
Not serious
Scope/severity D
-
Nov 20, 2023 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0760 Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Corrected Dec 15, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Aug 21, 2023 Health · 1 finding
-
Not serious
Scope/severity F
Complaint
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected Sep 15, 2023 · CMS health inspection
-
Not serious
Scope/severity F
Complaint
Owners and managers (as published by CMS)
- GORMAN, JOSEPH — adp of the snf, NOT APPLICABLE, since 01/08/2025
- GORMAN, JOSEPH — operational/managerial control, NOT APPLICABLE, since 01/08/2025
- HALEY, KELSEY — corporate director, NOT APPLICABLE, since 01/01/2024
- HALEY, KELSEY — corporate officer, NOT APPLICABLE, since 01/01/2024
- HARSHFIELD, NICHOLAS — corporate officer, NOT APPLICABLE, since 01/01/2024
- JANTZEN, JESSE — adp of the snf, NOT APPLICABLE, since 04/07/2025
- JANTZEN, JESSE — corporate officer, NOT APPLICABLE, since 01/01/2024
- MCQUERY, JENNIFER — adp of the snf, NOT APPLICABLE, since 04/07/2025
- RANKIN, RON — adp of the snf, NOT APPLICABLE, since 04/07/2025
- BRADLEY & ASSOCIATES INC — adp of the snf, NOT APPLICABLE, since 01/01/2023
- CLIFTONLARSONALLEN LLP — adp of the snf, NOT APPLICABLE, since 01/01/2023
- CRAIG AMARILLO LLC — adp of the snf, NOT APPLICABLE, since 04/07/2025
- CRAIG AMARILLO LLC — operational/managerial control, NOT APPLICABLE, since 07/19/2022
- HEMPHILL COUNTY HOSPITAL DISTRICT — operational/managerial control, NOT APPLICABLE, since 02/28/2015
- LIFESPACE COMMUNITIES INC — adp of the snf, NOT APPLICABLE, since 04/07/2025
- LIFESPACE COMMUNITIES INC — operational/managerial control, NOT APPLICABLE, since 01/01/2023
Sources: Texas Health and Human Services Commission, Long-term Care Regulation (directory and closures) and CMS Care Compare (nursing homes). “Harm or jeopardy level” is CMS scope/severity G–L. About this data.