Five Points Of Pflugerville
Nursing home · 521 SOUTH HEATHERWILDE BOULEVARD, Pflugerville, TX 78660 · Travis County
Prices
Texas HHSC publishes no prices or facility websites, so we show none. Ask the facility directly.
Facility
- Type
- Nursing home · Nursing · MEDICARE/MEDICAID · certified
- Capacity
- 111
- State license
- 005300
- Medicare CCN
- 675913
- Licensed entity
- GUADALUPE COUNTY HOSPITAL BOARD
- Chain
- CREATIVE SOLUTIONS IN HEALTHCARE
- Ownership
- Government - Hospital district
- Phone
- (512) 670-5800
- Nurse staffing
- 3.08 hours per resident per day; 71.6% nursing staff turnover
- Medicare ratings
- Inspections 1★ · Staffing 1★ · Quality 4★
- Official record
- Texas HHSC provider search (TULIP)
- Official record
- Medicare Care Compare
Penalties
- Dec 31, 2024 — Fine ($17,091)
- Dec 31, 2024 — Fine ($17,091)
- May 29, 2024 — Fine ($418)
- Apr 18, 2024 — Fine ($12,222)
- Aug 21, 2023 — Fine ($12,627)
Inspection findings
-
May 15, 2026 Health · 14 findings
-
Not serious
Scope/severity D
F0550 Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 16, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0584 Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 16, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0641 Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Corrected May 16, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0755 Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 16, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0760 Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Corrected May 16, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0761 Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 16, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0803 Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected May 16, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0804 Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 16, 2026 · CMS health inspection
-
Not serious
Scope/severity D
F0805 Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected May 16, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 16, 2026 · CMS health inspection
-
Not serious
Scope/severity E
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected May 16, 2026 · CMS health inspection
-
Not serious
Scope/severity F
K0353 Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Corrected May 16, 2026 · CMS fire safety
-
Not serious
Scope/severity D
K0372 Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected May 16, 2026 · CMS fire safety
-
Not serious
Scope/severity F
K0918 Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Corrected May 16, 2026 · CMS fire safety
-
Not serious
Scope/severity D
-
Jan 6, 2026 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0600 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected Jan 7, 2026 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Nov 24, 2025 Health · 1 finding
-
Not serious
Scope/severity E
Complaint
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected Nov 25, 2025 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
-
Jun 5, 2025 Health · 1 finding
-
Not serious
Scope/severity E
Complaint
F0842 Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected Jun 6, 2025 · CMS health inspection
-
Not serious
Scope/severity E
Complaint
-
Apr 17, 2025 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0622 Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected May 1, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Mar 19, 2025 Health · 10 findings
-
Not serious
Scope/severity D
F0550 Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected Mar 20, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Mar 20, 2025 · CMS health inspection
-
Not serious
Scope/severity E
F0657 Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected Mar 20, 2025 · CMS health inspection
-
Not serious
Scope/severity E
F0677 Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected Mar 20, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0679 Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Corrected Mar 20, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0684 Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected Mar 20, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0761 Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected Mar 20, 2025 · CMS health inspection
-
Not serious
Scope/severity D
F0806 Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected Mar 20, 2025 · CMS health inspection
-
Not serious
Scope/severity E
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected Mar 20, 2025 · CMS health inspection
-
Not serious
Scope/severity E
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Mar 20, 2025 · CMS health inspection
-
Not serious
Scope/severity D
-
Jan 28, 2025 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0684 Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected Jan 29, 2025 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Dec 31, 2024 Health · 2 findings
-
Serious
Scope/severity K
Complaint
F0684 Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected Dec 5, 2024 · CMS health inspection
-
Serious
Scope/severity K
Complaint
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Dec 5, 2024 · CMS health inspection
-
Serious
Scope/severity K
Complaint
-
Oct 23, 2024 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0684 Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected Oct 24, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
May 29, 2024 Health · 1 finding
-
Serious
Scope/severity G
Complaint
F0684 Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 30, 2024 · CMS health inspection
-
Serious
Scope/severity G
Complaint
-
Apr 18, 2024 Health · 1 finding
-
Serious
Scope/severity G
Complaint
F0689 Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected Apr 19, 2024 · CMS health inspection
-
Serious
Scope/severity G
Complaint
-
Mar 1, 2024 Health · 1 finding
-
Not serious
Scope/severity D
Complaint
F0644 Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected Mar 8, 2024 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
-
Feb 9, 2024 Health · 9 findings
-
Not serious
Scope/severity D
Complaint
F0641 Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Corrected Mar 4, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0656 Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected Mar 4, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0677 Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected Mar 4, 2024 · CMS health inspection
-
Not serious
Scope/severity E
F0812 Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected Mar 4, 2024 · CMS health inspection
-
Not serious
Scope/severity D
F0880 Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Corrected Mar 4, 2024 · CMS health inspection
-
Not serious
Scope/severity F
K0211 Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected Mar 4, 2024 · CMS fire safety
-
Not serious
Scope/severity F
K0324 Smoke Deficiencies
Provide properly protected cooking facilities.
Corrected Mar 4, 2024 · CMS fire safety
-
Not serious
Scope/severity E
K0372 Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected Mar 4, 2024 · CMS fire safety
-
Not serious
Scope/severity E
K0920 Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Corrected Mar 4, 2024 · CMS fire safety
-
Not serious
Scope/severity D
Complaint
-
Nov 18, 2023 Health · 1 finding
-
Serious
Scope/severity G
Complaint
F0697 Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Corrected Nov 19, 2023 · CMS health inspection
-
Serious
Scope/severity G
Complaint
-
Aug 21, 2023 Health · 3 findings
-
Serious
Scope/severity K
Complaint
F0600 Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected Aug 22, 2023 · CMS health inspection
-
Serious
Scope/severity K
Complaint
F0678 Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected Aug 22, 2023 · CMS health inspection
-
Not serious
Scope/severity D
Complaint
F0684 Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected Aug 22, 2023 · CMS health inspection
-
Serious
Scope/severity K
Complaint
Owners and managers (as published by CMS)
- BANKHEAD, BRYAN — adp of the snf, NOT APPLICABLE, since 07/15/2025
- BLAKE, GARY — adp of the snf, NOT APPLICABLE, since 05/24/2023
- BLAKE, GARY — operational/managerial control, NOT APPLICABLE, since 05/24/2023
- BLAKE, MALISA — operational/managerial control, NOT APPLICABLE, since 05/24/2023
- BLAKE, MALISA — adp of the snf, NOT APPLICABLE, since 05/24/2023
- COLVIN, JIM — managing control - governing body, NOT APPLICABLE, since 07/01/2025
- GANN, KODY — managing control - governing body, NOT APPLICABLE, since 07/01/2025
- GANN, KODY — corporate officer, NOT APPLICABLE, since 01/01/2021
- HUGGINS, LINDA — corporate director, NOT APPLICABLE, since 07/01/2025
- ISAIAH-BERMUDEZ, BEVERLY — managing control - governing body, NOT APPLICABLE, since 05/11/2026
- MAJOR, DOLORES — managing control - governing body, NOT APPLICABLE, since 07/01/2025
- RAMIREZ, LOUIS — managing control - governing body, NOT APPLICABLE, since 07/01/2025
- REYES, JAMES — managing control - governing body, NOT APPLICABLE, since 07/01/2025
- SUGUNAN, BINU — adp of the snf, NOT APPLICABLE, since 07/15/2025
- VICKERS, BREE — managing control - governing body, NOT APPLICABLE, since 05/11/2026
- WALLACE, PENNY — managing control - governing body, NOT APPLICABLE, since 05/11/2026
- WILLIG, ZACHARY — corporate director, NOT APPLICABLE, since 07/01/2025
- GUADALUPE COUNTY HOSPITAL BOARD — 5% or greater direct ownership interest, 100%, since 04/01/2017
- PFLUGERVILLE I ENTERPRISES, L.L.C. — adp of the snf, NOT APPLICABLE, since 07/15/2025
- PFLUGERVILLE I ENTERPRISES, L.L.C. — operational/managerial control, NOT APPLICABLE, since 05/24/2023
Sources: Texas Health and Human Services Commission, Long-term Care Regulation (directory and closures) and CMS Care Compare (nursing homes). “Harm or jeopardy level” is CMS scope/severity G–L. About this data.