Primrose School Of Frisco At Independence
14477 LEBANON RD, Frisco, TX 75035 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 238
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Kendall Johnson
- Phone
- (972) 987-5213
- Regulated since
- Jun 13, 2016
- HHSC IDs
- Operation 1220100 · number 1604456
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 4 | 2 | Safety & premises (2), Food & allergies (2) |
| 2024 | 8 | 0 | Supervision & ratios (4), Staff background & training (2), Other (2) |
| 2023 | 4 | 0 | Supervision & ratios (2), Safety & premises (2) |
| 2022 | 14 | 4 | Illness & medication (2), Safety & premises (2), Staff background & training (2), Other (8) |
Inspections, investigations & assessments
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Jul 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 15, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 15, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 13, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 13, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Oct 24, 2025 Inspection · Deficiencies cited
-
Safety & premises
Fire inspection records were reviewed during the unannounced inspection. The most recent inspection report was from 11/7/23.
HHSC 746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal
HHSC risk weight: Medium High. Corrected 2025-10-31. Correction verified 2025-10-28.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
-
Oct 24, 2025 Inspection · Deficiencies cited
-
Safety & premises
Fire inspection records were reviewed during the unannounced inspection. The most recent inspection report was from 11/7/23.
HHSC 746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal
HHSC risk weight: Medium High. Corrected 2025-10-31. Correction verified 2025-10-28.
-
Safety & premises
-
Aug 1, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 1, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 17, 2025 Report · Deficiencies cited (self-report)
-
Food & allergies Serious
It has been determined that a caregiver did not demonstrate competency and good judgment by not following the bottle identification procedures when feeding a breastmilk bottle to an infant. Bottles are labeled, color-coded for each child, stored in labeled trays for each child, and breastmilk bottles are placed in baggies in the refrigerator for further distinction. Failure to follow procedures resulted in a child being fed the wrong bottle that contained breastmilk, an exposure to a body fluid, placing the child at risk.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2025-07-16. Correction verified 2025-08-01.
HHSC inspection history · no longer published by HHSC; kept here
-
Food & allergies Serious
-
Jun 17, 2025 Report · Deficiencies cited (self-report)
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Food & allergies Serious
It has been determined that a caregiver did not demonstrate competency and good judgment by not following the bottle identification procedures when feeding a breastmilk bottle to an infant. Bottles are labeled, color-coded for each child, stored in labeled trays for each child, and breastmilk bottles are placed in baggies in the refrigerator for further distinction. Failure to follow procedures resulted in a child being fed the wrong bottle that contained breastmilk, an exposure to a body fluid, placing the child at risk.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2025-07-16. Correction verified 2025-08-01.
-
Food & allergies Serious
-
Oct 29, 2024 Inspection · Deficiencies cited
-
Staff background & training
1 staff member need transportation training.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2024-11-12. Correction verified 2024-12-10.
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Other
1 infant needs feeding instructions to be signed and dated by parent.
HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
HHSC risk weight: Medium. Corrected 2024-11-05. Correction verified 2024-12-10.
-
Supervision & ratios
Duration of physical activity needs to be added to operational policies.
HHSC 746.501(a)(18)(B) — Written Operational Policies - Duration
HHSC risk weight: Medium. Corrected 2024-11-05. Correction verified 2024-12-10.
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Supervision & ratios
The type of physical activity both structured and unstructured needs to be added to operational policies.
HHSC 746.501(a)(18)(C) — Written Operational Policies - Type of Physical Activity
HHSC risk weight: Medium. Corrected 2024-11-05. Correction verified 2024-12-10.
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Staff background & training
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Oct 29, 2024 Inspection · Deficiencies cited
-
Staff background & training
1 staff member need transportation training.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2024-11-12. Correction verified 2024-12-10.
-
Other
1 infant needs feeding instructions to be signed and dated by parent.
HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
HHSC risk weight: Medium. Corrected 2024-11-05. Correction verified 2024-12-10.
-
Supervision & ratios
Duration of physical activity needs to be added to operational policies.
HHSC 746.501(a)(18)(B) — Written Operational Policies - Duration
HHSC risk weight: Medium. Corrected 2024-11-05. Correction verified 2024-12-10.
-
Supervision & ratios
The type of physical activity both structured and unstructured needs to be added to operational policies.
HHSC 746.501(a)(18)(C) — Written Operational Policies - Type of Physical Activity
HHSC risk weight: Medium. Corrected 2024-11-05. Correction verified 2024-12-10.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Sep 17, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 17, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 13, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Sep 13, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 30, 2023 Inspection · Deficiencies cited
-
Safety & premises
Two children with diagnosed allergies did not have plans signed by the Doctor and the parent.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2023-11-10. Correction verified 2023-11-09.
-
Supervision & ratios
The operation did not have a current annual fire Inspection.
HHSC 746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal
HHSC risk weight: Medium High. Corrected 2023-11-13. Correction verified 2023-11-07.
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Safety & premises
-
Oct 30, 2023 Inspection · Deficiencies cited
-
Safety & premises
Two children with diagnosed allergies did not have plans signed by the Doctor and the parent.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2023-11-10. Correction verified 2023-11-09.
-
Supervision & ratios
The operation did not have a current annual fire Inspection.
HHSC 746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal
HHSC risk weight: Medium High. Corrected 2023-11-13. Correction verified 2023-11-07.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
-
Feb 11, 2023 Report · No deficiencies cited
No violations cited on this visit.
-
Feb 11, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 15, 2022 Inspection · Deficiencies cited
-
Staff background & training
Director needs to complete annual transportation training.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2022-11-29. Correction verified 2022-12-13.
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Other
Infant feeding instructions were reviewed. 1 infant needs feeding instructions.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2022-11-29. Correction verified 2022-12-13.
-
Illness & medication
10 child files were reviewed. I child needs an updated immunization record.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2022-11-29. Correction verified 2022-12-13.
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Safety & premises
10 child records were reviewed. 1 child needs emergency contact information for admission form and 1child needs addresses for emergency contacts.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2022-11-29. Correction verified 2022-12-13.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Nov 15, 2022 Inspection · Deficiencies cited
-
Staff background & training
Director needs to complete annual transportation training.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2022-11-29. Correction verified 2022-12-13.
-
Other
Infant feeding instructions were reviewed. 1 infant needs feeding instructions.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2022-11-29. Correction verified 2022-12-13.
-
Illness & medication
10 child files were reviewed. I child needs an updated immunization record.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2022-11-29. Correction verified 2022-12-13.
-
Safety & premises
10 child records were reviewed. 1 child needs emergency contact information for admission form and 1child needs addresses for emergency contacts.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2022-11-29. Correction verified 2022-12-13.
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Staff background & training
-
Oct 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 9, 2022 Report · Deficiencies cited (self-report)
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Other Serious
Based on the information received during the investigation it was found that the caregiver pinched a child.
HHSC 746.2805(3) — Prohibited Punishments - Pinching, Shaking, or Biting
HHSC risk weight: High. Corrected 2022-10-07. Correction verified 2022-10-21.
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Other Serious
Based on the information received during the investigation it was found that the caregiver was cussing at the children.
HHSC 746.2805(7) — Prohibited Punishments - Using Harsh, Abusive or Profane Language
HHSC risk weight: High. Corrected 2022-10-06. Correction verified 2022-10-21.
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Other
Based on the information received during the investigation the director didn't disclose to the parent that there were concerns that the caregiver had spanked the child.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: Medium High. Corrected 2022-10-06. Correction verified 2022-10-21.
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Other Serious
-
Sep 9, 2022 Report · Deficiencies cited (self-report)
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Other Serious
Based on the information received during the investigation it was found that the caregiver pinched a child.
HHSC 746.2805(3) — Prohibited Punishments - Pinching, Shaking, or Biting
HHSC risk weight: High. Corrected 2022-10-07. Correction verified 2022-10-21.
-
Other Serious
Based on the information received during the investigation it was found that the caregiver was cussing at the children.
HHSC 746.2805(7) — Prohibited Punishments - Using Harsh, Abusive or Profane Language
HHSC risk weight: High. Corrected 2022-10-06. Correction verified 2022-10-21.
-
Other
Based on the information received during the investigation the director didn't disclose to the parent that there were concerns that the caregiver had spanked the child.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: Medium High. Corrected 2022-10-06. Correction verified 2022-10-21.
HHSC inspection history · no longer published by HHSC; kept here
-
Other Serious
-
Mar 18, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 18, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 25, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 25, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 11, 2022 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 11, 2022 Report · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.