We Care Montessori

14196 NEW BRAUNFELS DR, Frisco, TX 75035 · Collin County

8cited violations

4serious

6inspections & investigations

0enforcement actions

Program

Type: Licensed child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:00 PM
Director / administrator: Seema Singh
Phone: (972) 754-3847
Regulated since: Jul 13, 2020
HHSC IDs: Operation 1341228 · number 1698483
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 2
Discipline & child guidance 1
Safety & premises 2
Staff background & training 3

Year by year

Year	Violations	Serious	Main categories
2025	4	2	Supervision & ratios (1), Discipline & child guidance (1), Safety & premises (2)
2023	2	1	Staff background & training (2)
2022	2	1	Supervision & ratios (1), Staff background & training (1)

Inspections, investigations & assessments

Apr 9, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 9, 2025 Assessment · Deficiencies cited
- Safety & premises Serious
  One child needs authorization for emergency care for admission form.
  
  HHSC 747.605(11) — Required Admission Information - Emergency Medical Authorization
  
  HHSC risk weight: High. Corrected 2025-05-16. Correction verified 2025-05-27.
HHSC inspection history
Apr 17, 2025 Inspection · Deficiencies cited
- Discipline & child guidance
  Procedures on how parents can access CCR minimum standards online and the abuse and neglect hotline and HHSC website need to be added to handbook.
  
  HHSC 747.501(10) — Written Operational Policies - Procedures parents access minimum standards online, TX A/N hotline, and HHSC website
  
  HHSC risk weight: Medium. Corrected 2025-04-24. Correction verified 2025-05-05.
- Supervision & ratios
  Parents rights information needs to be added to policies or parent rights form need to be provided to parents.
  
  HHSC 747.501(9) — Written Operational Policies - Parent Rights
  
  HHSC risk weight: Medium. Corrected 2025-04-24. Correction verified 2025-05-05.
- Safety & premises Serious
  One child needs authorization for emergency care for admission form.
  
  HHSC 747.605(11) — Required Admission Information - Emergency Medical Authorization
  
  HHSC risk weight: High. Corrected 2025-04-24. Correction verified 2025-05-09.
HHSC inspection history
Apr 30, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 25, 2023 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver needs to complete 3 more hours in management training to meet the required director training.
  
  HHSC 747.1309(e)(1) — Primary Caregiver Annual Training - Required training less than- 5 years experience
  
  HHSC risk weight: Medium. Corrected 2023-07-20. Correction verified 2023-08-18.
- Staff background & training Serious
  Primary caregiver doesn't have current CPR/First Aid training.
  
  HHSC 747.1313(a) — Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers
  
  HHSC risk weight: Medium High. Corrected 2023-06-08. Correction verified 2023-06-12.
HHSC inspection history
Jun 1, 2022 Inspection · Deficiencies cited
- Staff background & training Serious
  A household member that is 15 years of age doesn't have a required background check.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected 2022-06-02. Correction verified 2022-06-02.
- Supervision & ratios
  Promotion of physical activity needs to be added to the operational policies (parent handbook). The physical activities need to incldue: The duration of physical activity at your home, both indoor and outdoor and A plan to ensure physical activity occurs on days when extreme weather conditions prohibit or limit outdoor time.
  
  HHSC 747.501(8) — Written Operational Policies - Promotion of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2022-06-15. Correction verified 2022-06-14.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for We Care Montessori, 14196 NEW BRAUNFELS DR, Frisco, TX 75035-5382 (operation ID 1341228, operation number 1698483), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.