Imagine Early Education And Childcare Frisco
2725 NATURE WAY, Frisco, TX 75033 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 383
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Scottie Carpenter
- Phone
- (833) 742-4453
- Regulated since
- Jan 18, 2023
- HHSC IDs
- Operation 1393326 · number 1732002
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 10 | 4 | Supervision & ratios (6), Staff background & training (4) |
| 2025 | 18 | 14 | Cleanliness & sanitation (2), Supervision & ratios (2), Safety & premises (4), Records & paperwork (2), Other (8) |
| 2024 | 8 | 4 | Discipline & child guidance (4), Records & paperwork (4) |
| 2023 | 4 | 0 | Staff background & training (4) |
| 2022 | 10 | 6 | Discipline & child guidance (8), Staff background & training (2) |
Inspections, investigations & assessments
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Jun 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 19, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 19, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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May 18, 2026 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
This standard was reviewed for this investigation. Based on the information provided a child was left unattended in a classroom for seven minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-06-11. Correction verified 2026-06-24.
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Supervision & ratios Serious
This standard was reviewed in this investigation. Based on the information received the operation didn't notify the parents as soon as possible of the child being left unattended in the classroom as required.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2026-06-11. Correction verified 2026-06-11.
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Supervision & ratios Serious
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May 18, 2026 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
This standard was reviewed for this investigation. Based on the information provided a child was left unattended in a classroom for seven minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-06-11. Correction verified 2026-06-24.
-
Supervision & ratios Serious
This standard was reviewed in this investigation. Based on the information received the operation didn't notify the parents as soon as possible of the child being left unattended in the classroom as required.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2026-06-11. Correction verified 2026-06-11.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
May 7, 2026 Inspection · Deficiencies cited
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Staff background & training
10 staff annual trainings were reviewed during today's inspection. 4 staff members are lacking some of their required safety trainings in this section.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2026-05-28. Correction verified 2026-05-29.
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Supervision & ratios
10 child files were reviewed during today's inspection. 1 child needs a health statement for their file.
HHSC 746.611(a)(1) — Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
HHSC risk weight: Low. Corrected 2026-05-14. Correction verified 2026-05-13.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
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May 7, 2026 Inspection · Deficiencies cited
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Staff background & training
10 staff annual trainings were reviewed during today's inspection. 4 staff members are lacking some of their required safety trainings in this section.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2026-05-28. Correction verified 2026-05-29.
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Supervision & ratios
10 child files were reviewed during today's inspection. 1 child needs a health statement for their file.
HHSC 746.611(a)(1) — Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
HHSC risk weight: Low. Corrected 2026-05-14. Correction verified 2026-05-13.
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Staff background & training
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Jan 29, 2026 Inspection · Deficiencies cited
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Staff background & training
1 staff member needs to complete emergency preparedness and building and physical premises safety training. 1 staff member needs to complete hazardous material training.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2026-02-03. Correction verified 2026-02-02.
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Staff background & training
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Jan 29, 2026 Inspection · Deficiencies cited
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Staff background & training
1 staff member needs to complete emergency preparedness and building and physical premises safety training. 1 staff member needs to complete hazardous material training.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2026-02-03. Correction verified 2026-02-02.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training
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Dec 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Dec 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jun 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jun 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 6, 2025 Report · Deficiencies cited
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Other Serious
This standard was evaluated for this investigation. Based on the information provided, a caregiver grabbed a child in the classroom as a form of punishment.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-06-26. Correction verified 2025-07-10.
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Other Serious
This standard was evaluated for this investigation. Based on the information provided, a caregiver yelled at and humiliated a child as a form of punishment.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2025-06-26. Correction verified 2025-07-10.
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Safety & premises Serious
This standard was evaluated for this investigation. Based on the information provided, the child was placed in a classroom restroom as a form of punishment and not allowed to exit the restroom.
HHSC 746.2805(7) — Prohibited Punishments - Placing Child in Locked or Dark Room
HHSC risk weight: High. Corrected 2025-06-26. Correction verified 2025-07-10.
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Records & paperwork Serious
This standard was evaluated for this investigation. Based on the information provided, management was notified regarding the concerns of inappropriate discipline in the classroom and the concerns weren't reported to Licensing.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2025-06-26. Correction verified 2025-07-10.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Jun 6, 2025 Report · Deficiencies cited
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Other Serious
This standard was evaluated for this investigation. Based on the information provided, a caregiver grabbed a child in the classroom as a form of punishment.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-06-26. Correction verified 2025-07-10.
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Other Serious
This standard was evaluated for this investigation. Based on the information provided, a caregiver yelled at and humiliated a child as a form of punishment.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2025-06-26. Correction verified 2025-07-10.
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Safety & premises Serious
This standard was evaluated for this investigation. Based on the information provided, the child was placed in a classroom restroom as a form of punishment and not allowed to exit the restroom.
HHSC 746.2805(7) — Prohibited Punishments - Placing Child in Locked or Dark Room
HHSC risk weight: High. Corrected 2025-06-26. Correction verified 2025-07-10.
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Records & paperwork Serious
This standard was evaluated for this investigation. Based on the information provided, management was notified regarding the concerns of inappropriate discipline in the classroom and the concerns weren't reported to Licensing.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2025-06-26. Correction verified 2025-07-10.
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Other Serious
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Apr 29, 2025 Inspection · Deficiencies cited
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Other Serious
A teacher that currently has a provisional background was unsupervised with children in the classroom during today's inspection.
HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
HHSC risk weight: High. Corrected 2025-04-29. Correction verified 2025-04-29.
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Safety & premises
1 child needs a parent signature on their severe food allergy emergency plan.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2025-05-06. Correction verified 2025-05-14.
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Other Serious
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Apr 29, 2025 Inspection · Deficiencies cited
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Other Serious
A teacher that currently has a provisional background was unsupervised with children in the classroom during today's inspection.
HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
HHSC risk weight: High. Corrected 2025-04-29. Correction verified 2025-04-29.
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Safety & premises
1 child needs a parent signature on their severe food allergy emergency plan.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2025-05-06. Correction verified 2025-05-14.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Apr 28, 2025 Report · Deficiencies cited
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Cleanliness & sanitation
Based on information received during the investigation conducted by DFPS, it was determined that positive methods of discipline weren't used by the operation when a child was instructed to clean urine off the floor.
HHSC 746.2803(4) — Discipline - Positive Methods of Discipline and Guidance
HHSC risk weight: Medium High. Corrected 2025-06-02. Correction verified 2025-06-18.
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Other Serious
Based on information received during the investigation conducted by DFPS, it was determined that prohibited punishment was used when a child's braid was caught on a hook when the child was grabbed and pulled ripping the child's hair from the scalp.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-06-02. Correction verified 2025-06-18.
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Supervision & ratios Serious
Based on information received during the investigation conducted by DFPS, it was determined that prohibited punishment was used at the operation when a child was yelled at in the classroom.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2025-06-02. Correction verified 2025-06-18.
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Cleanliness & sanitation
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Apr 28, 2025 Report · Deficiencies cited
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Cleanliness & sanitation
Based on information received during the investigation conducted by DFPS, it was determined that positive methods of discipline weren't used by the operation when a child was instructed to clean urine off the floor.
HHSC 746.2803(4) — Discipline - Positive Methods of Discipline and Guidance
HHSC risk weight: Medium High. Corrected 2025-06-02. Correction verified 2025-06-18.
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Other Serious
Based on information received during the investigation conducted by DFPS, it was determined that prohibited punishment was used when a child's braid was caught on a hook when the child was grabbed and pulled ripping the child's hair from the scalp.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-06-02. Correction verified 2025-06-18.
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Supervision & ratios Serious
Based on information received during the investigation conducted by DFPS, it was determined that prohibited punishment was used at the operation when a child was yelled at in the classroom.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2025-06-02. Correction verified 2025-06-18.
HHSC inspection history · no longer published by HHSC; kept here
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Cleanliness & sanitation
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Oct 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 17, 2024 Inspection · Deficiencies cited
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Records & paperwork
1 child needs a health statement for child file.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2024-10-17. Correction verified 2024-10-18.
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Records & paperwork
1 child needs vision and hearing screening for child file.
HHSC 746.603(a)(6) — Children's Records - Vision and Hearing Screening
HHSC risk weight: Low. Corrected 2024-10-17. Correction verified 2024-11-15.
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Records & paperwork
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Sep 17, 2024 Inspection · Deficiencies cited
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Records & paperwork
1 child needs a health statement for child file.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2024-10-17. Correction verified 2024-10-18.
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Records & paperwork
1 child needs vision and hearing screening for child file.
HHSC 746.603(a)(6) — Children's Records - Vision and Hearing Screening
HHSC risk weight: Low. Corrected 2024-10-17. Correction verified 2024-11-15.
HHSC inspection history · no longer published by HHSC; kept here
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Records & paperwork
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Jul 19, 2024 Report · Deficiencies cited
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Discipline & child guidance Serious
The allegation is related to a DFPS abuse/neglect investigation. Based on information received during the investigation conducted by DFPS, it was determined a child was physically abused while in care.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2024-10-04. Correction verified 2024-10-18.
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Discipline & child guidance Serious
Based it on the information received during the DFPS investigation it was determined that a child was inappropriately disciplined while in care.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2024-10-04. Correction verified 2024-10-18.
HHSC inspection history · no longer published by HHSC; kept here
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Discipline & child guidance Serious
-
Jul 19, 2024 Report · Deficiencies cited
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Discipline & child guidance Serious
The allegation is related to a DFPS abuse/neglect investigation. Based on information received during the investigation conducted by DFPS, it was determined a child was physically abused while in care.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2024-10-04. Correction verified 2024-10-18.
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Discipline & child guidance Serious
Based it on the information received during the DFPS investigation it was determined that a child was inappropriately disciplined while in care.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2024-10-04. Correction verified 2024-10-18.
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Discipline & child guidance Serious
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Jul 17, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 17, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jan 17, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 17, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 27, 2023 Inspection · Deficiencies cited
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Staff background & training
One caregiver's FIrst Aid training had expired as of April 2023.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2023-08-10. Correction verified 2023-08-02.
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Staff background & training
One caregiver's CPR training had expired as of April of 2023.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2023-08-10. Correction verified 2023-08-02.
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Staff background & training
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Jul 27, 2023 Inspection · Deficiencies cited
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Staff background & training
One caregiver's FIrst Aid training had expired as of April 2023.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2023-08-10. Correction verified 2023-08-02.
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Staff background & training
One caregiver's CPR training had expired as of April of 2023.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2023-08-10. Correction verified 2023-08-02.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
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Jan 9, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 9, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Oct 27, 2022 Inspection · Deficiencies cited
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Staff background & training
Two staff members CPR trainings were completed by online instruction only without required hands-on skill-based instruction.
HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
HHSC risk weight: Medium High. Corrected 2022-11-25. Correction verified 2022-11-09.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training
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Oct 27, 2022 Inspection · Deficiencies cited
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Staff background & training
Two staff members CPR trainings were completed by online instruction only without required hands-on skill-based instruction.
HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
HHSC risk weight: Medium High. Corrected 2022-11-25. Correction verified 2022-11-09.
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Staff background & training
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Sep 12, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 12, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 1, 2022 Report · Deficiencies cited
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Discipline & child guidance Serious
After DFPS Abuse and Neglect investigation, it was found that a caregiver did not use good judgment, when she left the kitchen door propped open when infants and toddlers were playing right next to the kitchen. As a result of this decision, a child entered the kitchen and was burned by the hot oven.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2022-09-08. Correction verified 2022-09-12.
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Discipline & child guidance Serious
After DFPS Abuse and Neglect investigation, it was found that neglectful supervision occurred at the operation.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2022-09-08. Correction verified 2022-09-12.
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Discipline & child guidance Serious
After DFPS Abuse and Neglect investigation, it was found that due to lack of supervision, a 14 months old infant entered the kitchen, touched the oven in use and received severe burns. The caregiver did not know the infant entered the kitchen until the child cried after he touched the hot oven.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2022-09-08. Correction verified 2022-09-12.
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Discipline & child guidance
After DFPS Abuse and Neglect investigation, it was found that the kitchen area was accessible to children, age 13-18 months old. As a result, one of the infants received an injury when he touched the hot oven.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2022-09-08. Correction verified 2022-09-12.
HHSC inspection history · no longer published by HHSC; kept here
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Discipline & child guidance Serious
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Jul 1, 2022 Report · Deficiencies cited
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Discipline & child guidance Serious
After DFPS Abuse and Neglect investigation, it was found that a caregiver did not use good judgment, when she left the kitchen door propped open when infants and toddlers were playing right next to the kitchen. As a result of this decision, a child entered the kitchen and was burned by the hot oven.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2022-09-08. Correction verified 2022-09-12.
-
Discipline & child guidance Serious
After DFPS Abuse and Neglect investigation, it was found that neglectful supervision occurred at the operation.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2022-09-08. Correction verified 2022-09-12.
-
Discipline & child guidance Serious
After DFPS Abuse and Neglect investigation, it was found that due to lack of supervision, a 14 months old infant entered the kitchen, touched the oven in use and received severe burns. The caregiver did not know the infant entered the kitchen until the child cried after he touched the hot oven.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2022-09-08. Correction verified 2022-09-12.
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Discipline & child guidance
After DFPS Abuse and Neglect investigation, it was found that the kitchen area was accessible to children, age 13-18 months old. As a result, one of the infants received an injury when he touched the hot oven.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2022-09-08. Correction verified 2022-09-12.
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Discipline & child guidance Serious
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Jun 28, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 28, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 16, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 16, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 11, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 11, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 15, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 15, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.