YMCA At Carroll Elementary School
4380 THRONE HALL DR, Frisco, TX 75033 · Denton County
Program
- Type
- Licensed center
- Licensed capacity
- 80
- Ages
- Pre-Kindergarten, School
- Hours
- 02:30 PM-06:30 PM
- Phone
- (214) 880-9622
- Regulated since
- Oct 6, 2025
- HHSC IDs
- Operation 1511086 · number 1819973
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 28 | 4 | Cleanliness & sanitation (2), Illness & medication (2), Supervision & ratios (4), Safety & premises (4), Staff background & training (8), Records & paperwork (4), Other (4) |
| 2025 | 8 | 4 | Discipline & child guidance (8) |
Enforcement actions
- Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
-
Jun 8, 2026 Assessment · Deficiencies cited
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Staff background & training
Require annual trainings need to be provided for the program director for review.
HHSC 744.1311(a) — Operation and Program Director Annual Training 20 Hours Required
HHSC risk weight: Medium. Corrected 2026-06-15. Correction verified 2026-07-17.
-
Staff background & training
Proof of completed first aid and cpr training needs to be provided for 2 staff members.
HHSC 744.1403(a)(3)(A) — Training requirements for substitutes, volunteers, and contractors-Pediatric First Aid with Rescue Breathing
HHSC risk weight: Medium High. Corrected 2026-06-15. Correction verified 2026-07-17.
-
Records & paperwork
Information needs to be provided as to how 1 staff member meets the age and education requirements needs to be provided.
HHSC 744.901(2) — Required Personnel Records- Meets Requirements
HHSC risk weight: Medium. Corrected 2026-06-15. Correction verified 2026-07-17.
-
Supervision & ratios
Statement of receipt of operational policies is needed for one staff member.
HHSC 744.901(7)(A) — Required Personnel Records - signed dated statement that employee received operational policies
HHSC risk weight: Medium. Corrected 2026-06-15. Correction verified 2026-07-17.
-
Records & paperwork
Statement of receipt of personnel policies is needed for one staff member.
HHSC 744.901(7)(B) — Required Personnel Records - signed dated statement that employee received personnel policies
HHSC risk weight: Medium Low. Corrected 2026-06-15. Correction verified 2026-07-17.
-
Staff background & training
Background documentation needs to be provided for two staff members.
HHSC 744.901(8) — Required Personnel Records - Proof of Request for background check
HHSC risk weight: Medium. Corrected 2026-06-15. Correction verified 2026-07-17.
-
Staff background & training
-
Jun 8, 2026 Assessment · Deficiencies cited
-
Staff background & training
Require annual trainings need to be provided for the program director for review.
HHSC 744.1311(a) — Operation and Program Director Annual Training 20 Hours Required
HHSC risk weight: Medium. Corrected 2026-06-15. Correction verified 2026-07-17.
-
Staff background & training
Proof of completed first aid and cpr training needs to be provided for 2 staff members.
HHSC 744.1403(a)(3)(A) — Training requirements for substitutes, volunteers, and contractors-Pediatric First Aid with Rescue Breathing
HHSC risk weight: Medium High. Corrected 2026-06-15. Correction verified 2026-07-17.
-
Records & paperwork
Information needs to be provided as to how 1 staff member meets the age and education requirements needs to be provided.
HHSC 744.901(2) — Required Personnel Records- Meets Requirements
HHSC risk weight: Medium. Corrected 2026-06-15. Correction verified 2026-07-17.
-
Supervision & ratios
Statement of receipt of operational policies is needed for one staff member.
HHSC 744.901(7)(A) — Required Personnel Records - signed dated statement that employee received operational policies
HHSC risk weight: Medium. Corrected 2026-06-15. Correction verified 2026-07-17.
-
Records & paperwork
Statement of receipt of personnel policies is needed for one staff member.
HHSC 744.901(7)(B) — Required Personnel Records - signed dated statement that employee received personnel policies
HHSC risk weight: Medium Low. Corrected 2026-06-15. Correction verified 2026-07-17.
-
Staff background & training
Background documentation needs to be provided for two staff members.
HHSC 744.901(8) — Required Personnel Records - Proof of Request for background check
HHSC risk weight: Medium. Corrected 2026-06-15. Correction verified 2026-07-17.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
May 28, 2026 Assessment · Deficiencies cited
-
Staff background & training
Personnel records still weren't available for review during today's visit on 5/27/2026 to the McKinney office.
HHSC 744.801(2) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2026-06-05. Correction verified 2026-06-05.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
May 28, 2026 Assessment · Deficiencies cited
-
Staff background & training
Personnel records still weren't available for review during today's visit on 5/27/2026 to the McKinney office.
HHSC 744.801(2) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2026-06-05. Correction verified 2026-06-05.
-
Staff background & training
-
May 21, 2026 Inspection · Deficiencies cited
-
Safety & premises
4 children need addresses for their listed emergency contacts.
HHSC 744.605(6) — Required Admission Information-Emergency Contact
HHSC risk weight: Medium High. Corrected 2026-05-29. Correction verified 2026-06-12.
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Safety & premises
-
May 21, 2026 Inspection · Deficiencies cited
-
Safety & premises
4 children need addresses for their listed emergency contacts.
HHSC 744.605(6) — Required Admission Information-Emergency Contact
HHSC risk weight: Medium High. Corrected 2026-05-29. Correction verified 2026-06-12.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
-
May 5, 2026 Inspection · Deficiencies cited
-
Other
Cell phone use by a staff member was observed during today's inspection.
HHSC 744.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2026-05-05. Correction verified 2026-05-21.
-
Safety & premises
6 child files were reviewed during today's inspection. 4 children need someone other than parents to be listed for the emergency contact.
HHSC 744.605(6) — Required Admission Information-Emergency Contact
HHSC risk weight: Medium High. Corrected 2026-05-12. Correction verified 2026-05-21.
-
Other Serious
A staff member that has a provisional background was unsupervised with children during today's inspection.
HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
HHSC risk weight: High. Corrected 2026-05-05. Correction verified 2026-05-21.
HHSC inspection history · no longer published by HHSC; kept here
-
Other
-
May 5, 2026 Inspection · Deficiencies cited
-
Other
Cell phone use by a staff member was observed during today's inspection.
HHSC 744.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2026-05-05. Correction verified 2026-05-21.
-
Safety & premises
6 child files were reviewed during today's inspection. 4 children need someone other than parents to be listed for the emergency contact.
HHSC 744.605(6) — Required Admission Information-Emergency Contact
HHSC risk weight: Medium High. Corrected 2026-05-12. Correction verified 2026-05-21.
-
Other Serious
A staff member that has a provisional background was unsupervised with children during today's inspection.
HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
HHSC risk weight: High. Corrected 2026-05-05. Correction verified 2026-05-21.
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Other
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Apr 24, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 24, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Apr 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 31, 2026 Inspection · Deficiencies cited
-
Supervision & ratios Serious
It was observed during today's inspection that children participating in outdoor play were allowed to walk across the parking lot to come into the building to use the restroom unsupervised.
HHSC 744.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-03-31. Correction verified 2026-04-17.
-
Cleanliness & sanitation
Children didn't wash their hands after coming in from outdoor play and prior to some eating snack. Staff had to be instructed to have the children go wash their hands.
HHSC 744.2517(4) — Children Handwashing After Outdoor Activities
HHSC risk weight: Medium High. Corrected 2026-03-31. Correction verified 2026-04-17.
-
Illness & medication
A child that requires an inhaler doesn't have a medication authorization form on site.
HHSC 744.2653(a)(1) — Medication Authorization - Signed and Dated
HHSC risk weight: Medium High. Corrected 2026-04-14. Correction verified 2026-04-17.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Mar 31, 2026 Inspection · Deficiencies cited
-
Supervision & ratios Serious
It was observed during today's inspection that children participating in outdoor play were allowed to walk across the parking lot to come into the building to use the restroom unsupervised.
HHSC 744.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-03-31. Correction verified 2026-04-17.
-
Cleanliness & sanitation
Children didn't wash their hands after coming in from outdoor play and prior to some eating snack. Staff had to be instructed to have the children go wash their hands.
HHSC 744.2517(4) — Children Handwashing After Outdoor Activities
HHSC risk weight: Medium High. Corrected 2026-03-31. Correction verified 2026-04-17.
-
Illness & medication
A child that requires an inhaler doesn't have a medication authorization form on site.
HHSC 744.2653(a)(1) — Medication Authorization - Signed and Dated
HHSC risk weight: Medium High. Corrected 2026-04-14. Correction verified 2026-04-17.
-
Supervision & ratios Serious
-
Dec 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 7, 2025 Report · Deficiencies cited
-
Discipline & child guidance
The allegation is related to a DFPS abuse/neglect investigation. Based on information received during the investigation conducted by DFPS, it was determined that the director didn?t ensure that minimum standards were followed after a child was seriously injured.
HHSC 744.1005(a)(1) — Director Responsibilities - Operate in Compliance
HHSC risk weight: Medium High. Corrected 2025-11-19. Correction verified 2025-12-02.
-
Discipline & child guidance Serious
The allegation is related to a DFPS abuse/neglect investigation. Based on information received during the investigation conducted by DFPS, children weren't properly supervised during use of the outdoor play equipment and staff were not aware that a child was seriously injured until an hour later.
HHSC 744.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-11-19. Correction verified 2025-12-02.
-
Discipline & child guidance Serious
The allegation is related to a DFPS abuse/neglect investigation. Based on information received during the investigation conducted by DFPS, first aid wasn't given in a timely manner after a child was injured.
HHSC 744.2577(2) — Critical Injury - Give First Aid or CPR
HHSC risk weight: High. Corrected 2025-11-19. Correction verified 2025-12-02.
-
Discipline & child guidance
The allegation is related to a DFPS abuse/neglect investigation. Based on information received during the investigation conducted by DFPS, the parents weren't notified in a timely manner of a serious injury requiring medical attention.
HHSC 744.307(b)(1) — AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2025-11-19. Correction verified 2025-12-02.
-
Discipline & child guidance
-
Oct 7, 2025 Report · Deficiencies cited
-
Discipline & child guidance
The allegation is related to a DFPS abuse/neglect investigation. Based on information received during the investigation conducted by DFPS, it was determined that the director didn?t ensure that minimum standards were followed after a child was seriously injured.
HHSC 744.1005(a)(1) — Director Responsibilities - Operate in Compliance
HHSC risk weight: Medium High. Corrected 2025-11-19. Correction verified 2025-12-02.
-
Discipline & child guidance Serious
The allegation is related to a DFPS abuse/neglect investigation. Based on information received during the investigation conducted by DFPS, children weren't properly supervised during use of the outdoor play equipment and staff were not aware that a child was seriously injured until an hour later.
HHSC 744.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-11-19. Correction verified 2025-12-02.
-
Discipline & child guidance Serious
The allegation is related to a DFPS abuse/neglect investigation. Based on information received during the investigation conducted by DFPS, first aid wasn't given in a timely manner after a child was injured.
HHSC 744.2577(2) — Critical Injury - Give First Aid or CPR
HHSC risk weight: High. Corrected 2025-11-19. Correction verified 2025-12-02.
-
Discipline & child guidance
The allegation is related to a DFPS abuse/neglect investigation. Based on information received during the investigation conducted by DFPS, the parents weren't notified in a timely manner of a serious injury requiring medical attention.
HHSC 744.307(b)(1) — AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2025-11-19. Correction verified 2025-12-02.
HHSC inspection history · no longer published by HHSC; kept here
-
Discipline & child guidance
-
Oct 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 6, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Oct 6, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 12, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 12, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.