Rosa R. Santellana

7702 FOREST DREAM, Live Oak, TX 78233 · Bexar County

19cited violations

1serious

5inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:00 AM-06:00 PM
Phone: (210) 618-8490
Regulated since: Apr 29, 2005
HHSC IDs: Operation 268192 · number 847347
Official record: HHSC Child Care Search

Violations by category

Illness & medication 2
Supervision & ratios 2
Safety & premises 2
Staff background & training 6
Records & paperwork 3
Other 4

Year by year

Year	Violations	Serious	Main categories
2025	3	0	Supervision & ratios (1), Staff background & training (1), Other (1)
2024	13	1	Illness & medication (2), Supervision & ratios (1), Safety & premises (1), Staff background & training (4), Records & paperwork (2), Other (3)
2023	3	0	Safety & premises (1), Staff background & training (1), Records & paperwork (1)

Inspections, investigations & assessments

May 19, 2025 Inspection · Deficiencies cited
- Staff background & training
  When reviewing caregiver files, the annual training was not available for review, and the previous training was last completed in July 2023.
  
  HHSC 747.1305(a) — Caregivers Annual Training-counted in ratio more than 10 times in a training year
  
  HHSC risk weight: Medium. Corrected 2025-05-30. Correction verified 2025-06-06.
- Other
  When looking at files 1 dog did not have a health statement to review.
  
  HHSC 747.3703(b) — Animals at Center - Statement of Health from Veterinarian
  
  HHSC risk weight: Medium. Corrected 2025-05-30. Correction verified 2025-05-21.
- Supervision & ratios
  Promotion of indoor and outdoor physical activity was not available for review in the operational policy.
  
  HHSC 747.501(8) — Written Operational Policies - Promotion of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2025-05-23. Correction verified 2025-05-30.
HHSC inspection history
Apr 14, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 26, 2024 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver did not have a current CPR certification for review.
  
  HHSC 747.1303(2)(A) — Training Requirements for Caregivers- Pediatric First-Aid and Pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2024-12-06. Correction verified 2024-12-31.
- Records & paperwork
  Three of three children's records reviewed did not have health statements on file.
  
  HHSC 747.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2024-12-06. Correction verified 2024-12-31.
- Illness & medication
  One of two children's records reviewed did not have immunizations on file.
  
  HHSC 747.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2024-12-06. Correction verified 2024-12-11.
HHSC inspection history
Nov 13, 2024 Inspection · Deficiencies cited
- Staff background & training Serious
  Primary caregiver and household member who had direct access to children in care did not have a background check completed in the last five years from the CBCU regarding the persons eligibility. Note: This was corrected at inspection when all children were sent home.
  
  HHSC 745.621(b)(1)(A) — AP Renewal background checks submitted -No later than 5 yrs from date last submitted subjects initial or renewal fingerprint-based criminal hist check
  
  HHSC risk weight: High. Corrected 2024-11-21. Correction verified 2024-11-26.
- Staff background & training
  The operation did not validate the list of persons associated with the operation annually. Last validation was completed on 5/30/23.
  
  HHSC 745.651(2)(B) — Background Check Validation - Once a year listed family homes, licensed, and registered child care homes must validate list of subjects
  
  HHSC risk weight: Medium. Corrected 2024-11-18. Correction verified 2024-11-26.
- Staff background & training
  Primary caregiver did not have a current CPR/First aid certification for review.
  
  HHSC 747.1303(2)(A) — Training Requirements for Caregivers- Pediatric First-Aid and Pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2024-11-20. Correction verified 2024-11-26.
- Other
  Verification of liability insurance was not updated annually. Annual verification was last summited 5/30/23.
  
  HHSC 747.209(2) — Liability Insurance Requirements - Provide Proof of Coverage Annually by Anniversary Date of Issuance
  
  HHSC risk weight: Medium. Corrected 2024-11-18. Correction verified 2024-11-26.
- Supervision & ratios
  An infant was using a walker at the operation. Note: This was corrected at inspection when infant was removed by caregiver from the walker.
  
  HHSC 747.2315(a)(1) — Prohibited Equipment for Infants - Baby Walkers
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-11-13.
- Other
  Outside air conditioner unit was accessible to children in the play area.
  
  HHSC 747.3501(3) — Safety - Air Conditioners, Fans, Heaters Safeguarded
  
  HHSC risk weight: Medium High. Corrected 2024-11-20. Correction verified 2024-11-26.
- Other
  There was no documentation of lock-down drills being conducted.
  
  HHSC 747.5005(3) — Lock-down drill 4 times in a calendar year
  
  HHSC risk weight: Medium High. Corrected 2024-11-20. Correction verified 2024-11-26.
- Safety & premises
  Fire extinguisher was stored on the pantry floor, not mounted.
  
  HHSC 747.5105 — Mounting of Fire Extinguishers
  
  HHSC risk weight: Medium High. Corrected 2024-11-18. Correction verified 2024-11-26.
- Records & paperwork
  Three of three children's records reviewed did not have health statements on file.
  
  HHSC 747.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2024-11-20. Correction verified 2024-11-26.
- Illness & medication
  Two of three children's records reviewed did not have immunizations on file.
  
  HHSC 747.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2024-11-20. Correction verified 2024-11-26.
HHSC inspection history
Jul 21, 2023 Inspection · Deficiencies cited
- Staff background & training
  Required 30 training hours for the last full year were not ready for review.
  
  HHSC 747.1303(5)(A) — Training Requirements for Primary Caregiver -30 Hours Annual Training
  
  HHSC risk weight: Medium High. Corrected 2023-08-04. Correction verified 2023-08-29.
- Safety & premises
  Fire extinguisher was last serviced in 2020.
  
  HHSC 747.5107(b) — Fire Extinguishers Serviced
  
  HHSC risk weight: Medium High. Corrected 2023-07-28. Correction verified 2023-07-28.
- Records & paperwork
  Two out of three records reviewed were not available for review.
  
  HHSC 747.601(c) — Children's Records Accessible - to Licensing
  
  HHSC risk weight: Medium. Corrected 2023-07-28. Correction verified 2023-07-28.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Rosa R. Santellana, 7702 FOREST DREAM, Live Oak, TX 78233-7235 (operation ID 268192, operation number 847347), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.